Professional Documents
Culture Documents
1989 04 Infrastructure Mandate For Change 171218 221832
1989 04 Infrastructure Mandate For Change 171218 221832
net/publication/330142548
CITATIONS READS
3 2,293
1 author:
Andrew Merrifield
Self
32 PUBLICATIONS 57 CITATIONS
SEE PROFILE
Some of the authors of this publication are also working on these related projects:
All content following this page was uploaded by Andrew Merrifield on 04 January 2019.
56
contractors accounted for 70% of general contracting work (CSS, 1997, pp. 22-
3).2 On the basis of the interviews conducted between 1991 and 1997, it is
possible to assume that this pattern of concentration still holds.3
The construction industry can be disaggregated into a number of categories. There
are the eight largest contracting companies with an annual turnover of between
R400 million and R1,600 million from construction activities (1994 figures). These
are all publicly listed companies. All these companies can handle projects of
greater than R100 million, and their competitive advantage becomes evident in
projects of greater than R20 million.
They can be referred to as the national contractors in that they have divisions
operating in most regions. The structure of these companies is that of a holding
company with operational divisions (with an annual turnover of R50-R100 million
each) that act as separate business units. The national firms serve both the
building and civil engineering sectors, and have several specialist contracting
entities, a centralized plant facility and a common source of funds. Most, but not
all, have a property development division as well as industrial or commercial
interests 4 A significant proportion of their work comes through negotiation or own
development and they generally tender on an invited basis only. These national
Free download from www.hsrcpress.ac.za
entities have aggressively pursued an offshore strategy since 1994, and now
obtain up to 30% of their turnover from non-South African work.
Below the national contractors are the large regional contractors, with an annual
turnover of R30-R80 million, who may be capable of competing with the national
companies in their specific region on contracts of R10-R40 million, although, like
the national contractors, they seek work at lower values. It is more difficult to
estimate the number of such firms, but on the basis of the author's interviews, it is
possible to suggest that there are about 35-50 firms in the country that could be
classified in this category. Generally they are privately owned, many are family
companies or still owned by the original founder(s).
Their competitive advantage seems to be at the level of jobs of R5-R10 million.
They are generally slightly smaller than the regional divisions of national
companies, whose divisions can draw on the resources of their national holding
companies. This enables the regional divisions to compete with greater flexibility
than the regional firms. The regional firms tend to specialize as building or civil
engineering contractors. Many of these firms get their work through negotiation
and, like the national firms, they generally tender on projects above R2 million.
Due to their limited resources, self-initiated property development rarely exceeds
20% of their turnover.5
Beneath the two above categories, the industry broadens out dramatically. There
is a grouping of firms, referred to as a 'smaller regional contractors', with a
turnover of between R6-R15 million. These firms compete for contracts in the
R0.5-R5 million category with the contractors mentioned above, and their
competitive advantage seems to rest around the R1-R2 million level. It is difficult
to estimate the precise number of firms in this category, but it is unlikely that
there are more than 250 firms nationally that fit in this market segment. Until
1994, this category and those above it comprized mainly firms which were
predominantly white in composition and ownership. About ten new black-owned
and black-managed firms have emerged in this category recently.
It would seem that the rest of the construction industry competes for construction
work below the R500,000 level. There are perhaps between 7,000 and 10,000
such firms formally registered with employer organizations. Further to the bottom
of the pile is the small-scale contracting enterprises in the informal sector. It is
estimated that there may be between 2,500 and 40,000 such enterprises.6
Although we may distinguish the informal sector from the formal sector, there is a
clear productive relation-ship between the informal sector's labour-only sub-
57
contractors and the formal industry that employs them (Merrifield, 1994, pp.16-
17). It is at this level that the majority of black-owned firms are concentrated,
while many of the formally registered firms would be white-owned and white-
managed.
Evidence from interviews and supporting statistics suggest that the vast majority
of the firms operating in the R500, 000 and less category are specialist contractors
or sub-contractors. There are however no clear statistics indicating the prevalence
of sub-contracting in the building industry. The assumption was nevertheless
confirmed by the interviews, with many firms indicating that sub-contractors are
performing most labour, with the exception of security, clear-up crews and site
staff.
The use of sub-contractors was highest in general contracting, averaging 65-95%
of all labour employed on site; home building averaged 40-85%, while civil
engineering generally averaged about 10%. Labour only sub-contracting (LOSC) is
used in most wet-trades and carpentry, with only the traditional plumbers,
electricians and specialist sub-contractors supplying their own materials. The LOSC
firms are often formed by previously retrenched employees and, because they tend
to remain unregistered, are not reflected in the official employment statistics.
The above breakdown is generally confirmed by data of the BIFSA/NHF survey7
conducted in 1994. Ten respondents (1.78% of those answering the question) had
a turnover of greater than R50 million in 1993. It is likely that these were mainly
regional divisions of national firms. Another 32 (5.69%) had a turnover of R10-R50
million, white yet another 35 (6.23%) had a turnover of R5-R10 million.
This seems consistent with the qualitative assessment presented above (see Graph
1 below).
58
Free download from www.hsrcpress.ac.za
59
constraints. These interviews also suggested that since 1994, materials imports
have increased and are likely to make up any local shortfall in the future
(Merrifield, 1997).
The most likely consequence of capacity constraints if construction demand is to
increase is that of cost escalation. The historical evidence, reflected in Graph 2
below, shows that construction costs in both civil engineering and building have
generally increased at a rate greater than that of other industries (as represented
by the Production Price Index (PPI)).10 The graph below also indicates that the
periods of greatest cost
escalation
Free download from www.hsrcpress.ac.za
60
years.11 Fixed capital productivity has declined almost 62% since its high point in
1960, and has shown only a 3% increase in the last three years (see Graph 3).
The combination of capacity constraints, cost escalation above that of other
industries, and significant productivity declines would support the contention that
the construction industry is in a poor shape. It is therefore worth describing same
of the reasons for this state of affairs before turning to government policies
designed to address the problems.
Supply-side Constraints in the Industry
The trends described above have together transformed production in the
construction industry in a manner which has led to a significant decline in capacity
and performance. Structurally the industry reacted by adopting more flexible
production practices, but these do not suit the institutional relationships that
previously defined the dominant farms of production in the industry.
Free download from www.hsrcpress.ac.za
admitted that both quality and productivity were sacrificed with LOSC, but that
economic conditions dictated its use.
A number of firms admitted to an economic and political agenda when promoting
LOSC. Economically (and politically to some extent), they promoted LOSC in
response to growing unionization and the expectation that labour costs would
escalate unmanageably. Politically, they promoted LOSC because they believed
that if their former employees were to have a greater stake in the economy, they
would be less likely to support political alternatives which would cause them to lose
that stake (Casson, 1987; Merrifield, 1992a).
One of the more intransigent problems is the status of LOSC firms in terms of the
statutory wage regulation system. They have been able to avoid paying statutory
rates and benefits, and as a result they depress labour prices and give contractors
(usually the larger firms) who use LOSC an unfair competitive advantage over
contractors (usually smaller regional builders) who employ their own labour in
terms of statutory employment conditions. This situation thus further undermines
the statutory wage regulation system in that firms that are disadvantaged through
complying with statutory conditions are encouraged to disregard these conditions.
Research indicates that the most significant constraint facing LOSC and other
informal firms is their lack of managerial expertise. The lack of managerial
expertise gave rise to problems with cash flow, labour control and turnover. For
instance, problems concerning the cost of labour actually had more to do with the
inefficient use of labour. Similarly, problems with cash flow and requests for
bridging finance arose from poor planning and poor job control (Krafchik, 1990;
Merrifield, 1992a, 1994; Cattell, 1993).
These findings should not be interpreted as a suggestion that LOSC firms are to
blame for their problems. Rather, contractors operating in this market have limited
access to the training programmes offered by the formal industry, which means
that they are not in a position to improve their productivity. The primary constraint
facing small contractors is access to training both for themselves (to improve their
business skills) and for their labour force (to improve trade skills). Without formal
training, and given the erratic availability of construction work which diminishes
the value of on-the job training, the current generation of semi-skilled labour will
62
probably be unable to pass on their skills to their operatives in the future. Hence
the standard of skilled work on site will deteriorate progressively (Merrifield,
1992a, pp. 66-72).
Research on programmes designed to support small-scale contractors in the low-
income housing sector in the pre-1994 period indicated that many of these
programmes did not equip the builders with the skills of 'risk management' that
would enable them to survive in a competitive market. While the programmes
provided managerial support, they restricted the builders' operations to a level
which did not guarantee them self-sufficiency (Merrifield, 1992a, pp. 60-6). Since
1994, support has been emphasized less and providing work opportunities to
small-scale black contractors has been emphasized more. To some extent, support
programmes have been replaced by joint venture contracts between black (small
under-resourced) and white (large well-resourced) contractors. In many cases
these joint ventures have developed small contractors' skills and increased their
exposure to larger contracts, but they have apparently not provided the 'risk
management' experience necessary to become competitive in the market.
The training of small-scale contractors is central to both the transformation of the
existing formal sector and the promotion and development of historically
Free download from www.hsrcpress.ac.za
motivated to invest in training, which should help improve productivity and output
quality. In order to encourage the industry to change, the strategy adopts
procurement incentives which include the affirmative procurement procedures
discussed above, but also procurement incentives that cover minimum and best
practice standards in areas of training, productivity and quality improvement,
safety and environmental management. The industry will largely be encouraged to
adopt these measures through positive incentives such as gaining a procurement
advantage, but the state may also use penalties if necessary.
The main instrument for promoting and monitoring the transformation will be the
Construction Industry Development Board (CIDB) and a register of construction
enterprises. The CIDB will provide a means of including stakeholder participation in
the definition of industry development programmes, while the register, which will
be housed by the CIDB, will provide these stakeholders with a mechanism to
monitor progress on these programmes. There are other programmes concerned
with restructuring the institutional arrangements around training, promoting small
businesses, encouraging regional and international competition and
institutionalizing labour-based construction, but the above components capture the
essence of the restructuring strategy.17 In the section that follows, the author will
raise some questions about this strategy.18
Industrial, Organizational and Individual Learning for Construction delivery
In this section, the government's policies for addressing the problems in the
construction industry are assessed. Although the author believes that these
policies are appropriate for the long-term transformation of the industry, it is
unlikely that they will have a significant effect on the industry in the short term.
This may mean that these policies will not help the government achieve its well-
publicized delivery targets and may cause the post-1999 government to change
these policies even before they have taken effect.
Research on construction industry capacity and performance has questioned
whether the industry (both formal and informal) as presently constituted can
increase its output much beyond the peak output levels of the early 1980s
(Merrifield, 1994). In other words, if the industry were to increase output by 20-
30% beyond 1994 levels, its marginal costs will start to rise due to shortages of
key input factors. As the problem is understood in terms of the above trends, this
64
is not merely an issue of gross individual inputs (labour, materials, plant), but
whether the industry has the organizational capacity to execute a significantly
greater amount of work in a short period of time.
From the level of the site (which requires the complex co-ordination of labour, sub-
contractors, plant, materials and cash flow) to the level of the firm (which co-
ordinates a number of such projects, raises finance for investment, determines the
mix of business activities to ensure profitability and survival) to the level of
relationships with other firms and institutions (developers, professionals, suppliers,
finance institutions, local authorities) there is a system which has been producing a
certain quantity of construction goods at current levels of activity. Its output
defines what can be seen as the organizational capacity of the industry as a whole
in its current form.
In the above analysis of supply-side constraints, a number of levels of
organizational learning were identified.19 At the most basic level, new contractors
and sub-contractors have to learn how to manage their sites efficiently, while
established contractors need to employ, train and develop new site supervisors
and managers. It should be recognized that it is easier for supervisors/managers
to increase their experience and broaden their responsibilities within the formal
Free download from www.hsrcpress.ac.za
construction sector, but even here the development of charge hands to section
supervisors to foremen could take between three and five years, depending on
previous experience, skills and training. Unfortunately, few small-scale contractors
are likely to fallow this route20 and will thus lack the broader site exposure that
would assist them in managing their own contracts.
Beyond direct site management, small-scale contractors (and their large-scale
counterparts) need to Learn to manage their businesses effectively. Business
management is different to construction or production management, focusing as it
does on the commercial activities of the enterprise. Even good site managers do
not necessarily make good business managers, since business management
involves a much greater degree of risk management.
From research and discussions with those involved in business training it is clear
that a learning cycle is involved. As contractors become more competent, they can
learn further skills, but the pace of development depends on the individuals'
exposure to business opportunities and their ability to manage risk. Interviews and
informal discussions with small-scale contractors suggest that urban small-scale
contractors develop more quickly because they get greater exposure to
opportunities and risks, but even these contractors acknowledge that it took them
more than ten years to learn the rules of the game.
Beyond the formal and informal learning process there is also the need to account
for business failure. Overseas research indicates that 30-50% of small firms fail in
their first three years, and only 40-45% of firms remain in business after ten years
(Burns, 1989; Storey et al., 1987; Johnson, 1986). Since these examples derive
from relatively sophisticated samples,21 it is likely that small business (and
contractor) development in South Africa will experience a much greater failure
rate.
The issue, however, is not whether businesses fail, since business failure is part of
the learning process, but to what extent they fail, and how does this affect the
overall growth of the industry. To quote from the British experience, the probability
that small firms will grow to employ more than 100 employees is 0.5-0.75%
(Johnson, 1986). Johnson, in writing on the economics of new firms, concludes
that 'the vast majority of new firms however remain small and die small' (Johnson,
1986). Thus while many new firms may enter the market, because of the high
degree of business failure it is unlikely that the overall capacity of the industry will
grow as quickly.
65
In the literature on industrial growth and the growth of firms it would seem that
growth adopts an S-shape curve. Young firms grow more quickly than older firms
but this growth rate slows down as the growth coefficient (in this case representing
organizational learning)22 declines and/or becomes negative (Marris, 1979; Kumar,
1984). The literature suggests that growth brings added complexity, which can
slow down or prevent further growth. Thus, although it can be expected that the
growth of individual firms will be faster than that of the industry as a whole, this
might not lead to the expansion of the industry.
Given the S-shaped curve, firms and the industry will probably go through an
initial phase of rapid development, which will then slow down as organizations
acquaint themselves with operating at greater scales and with greater degrees of
complexity. Even those well-established firms that have survived the recession can
expect a period of slow growth as they replace staff lost through downsizing.
Hopefully, if not too many firms are lost in this learning phase, there will be a
further period of growth as firms and the industry consolidate. But as this
consolidation can be expected to take time, and if, as in the past, growth is
interrupted by cyclical downturns, the consolidation of the industry at a higher
level of production may not occur or could be further delayed.
Free download from www.hsrcpress.ac.za
66
industry transformation may take many more years than current political
expectations may accommodate.
Notes1 It is difficult to enumerate the number of firms active in the
construction market because many firms come into or go out of business weekly,
depending on changes in construction demand. In 1994, at the bottom of the
construction recession, the author estimated that the industry comprised
between 7,500 and 10,000 firms, based on industry records (Merrifield, 1994).
With the new government, and especially the introduction of affirmative
procurement policies, many new firms have entered the market. Often they are
formed merely to tender for available work and are only properly constituted if
the con-tract is obtained. Tender lists in civil engineering alone indicate the
presence of more than 4,000 new tendering entities (Henk Langenhoven,
personal communication).
2
The variation in the percentages is due to the manner in which CSS categorizes
firms and outputs in each sector. The basic pattern is the same.
3
In 1991-92 the author interviewed 161 construction stakeholders in the low-
income housing market (Merrifield, 1992a, 1992b). In 1994, he interviewed 51
of the leading construction firms in the five major metropolitan centres
(Merrifield, 1994): In 1996, 54 stakeholders were interviewed nationally (DPW,
Free download from www.hsrcpress.ac.za
1996, 1997), while in 1997, 4 firms were interviewed in the Western Cape,
although another 8 firms were interviewed nationally for another project
(Merrifield, 1997). In many cases, the same firms were interviewed on different
occasions, providing some comparative perspective. The interviews in 1994
primarily focused on issues of capacity and performance, and while these
issues were covered in other years, the 1994 data are most comprehensive on
these issues.
4
In some cases, their industrial and commercial interests can equal if not
completely overshadow their purely construction activities, although the
turnover figures given above refer to their direct construction involvement. In
the case of one firm, only 8% of its 1994 turnover came directly from
construction, yet it remained the largest construction firm in the country.
5
The exception being property development firms which were not examined in
much detail in the study, as the 1994 interviews focused on construction
performance and capacity.
6
The extremes of the range are due to the difficulty of procuring data from a
plethora of emerging contractor associations. The author tends to favour the
lower figure, but Cattell's calculations favour the higher estimate (Cattell and
Rwelamila, 1993).
7
The author helped process the data, but unfortunately his advice on sampling
was ignored. As a result the data are likely to be skewed by a sampling error.
Only 612 construction firms out of more than 8,000 polled replied to the
questionnaire. His analysis of the data indicates that the survey findings
correspond with the more qualitative impressions of the interviews.
8
The 3% growth in 1994-1995 and 1995-96 is calculated from SA Reserve Bank
figures which are becoming increasingly suspect. The regional estimates were
based on interview data in 1996 and 1997.
9
The Bureau for Economic Research (BER) estimated capacity utilization around
70-75%, while the South African Federation of Civil Engineering Contractors
(SAFCEC) supported the 80% figure (Merrifield, 1997). The 80% utilization rate
probably represents the industry's long-term full employment rate, which can
only be exceeded for short periods.
67
10
The graph only shows building cost escalation, but CSS figures suggest that a
similar trend is found with civil engineering costs. The present graph was
chosen because it represents a longer time series than those available from the
CSS data.
11
Multi-factor productivity seems to follow that of labour, possibly an artifice of
the manner in which it is measured.
12
The arguments here are mast applicable to the building sector where, as we
have seen above, sub-contracting and especially LOSC is prevalent, but similar
arguments concerning flexibility can be made for the civil sector.
13
Only Japan's construction industry seems to have taken the manufacturing
route (Bennett, 1993).
14
The author was active in the policy environment from 1991 till the present and
contributed to policy around housing (Merrifield, 1992a, 1992b, 1994) and
construction industry development (Merrifield, 1994; DPW, 1995; DPW, 1996;
DPW, 1997), and has recently contributed to finalizing the White Paper based
upon DPW documents. The information presented in this section draws largely
upon his exposure to that policy environment and he assumes that the policies
will be analyzed in depth elsewhere.
15
This aspect will be dealt with more comprehensively in Chapter 5. ("Financing
of Public Infrastructure Investment in SA")
Free download from www.hsrcpress.ac.za
16
Prime contractors are the main contracting parties with the client. Traditionally
they employed the bulk of the workforce but in recent years prime contractors
act as project managers or management contractors and make use of sub-
contractors to complete the work.
17
Other factor inputs such as materials and plant are not seen to be as critically
constrained (Merrifield, 1994). In other countries, other factors such as
procurement reform are seen to be critical (Ofori, 1991; Werna, 1993;
Aniekwu, 1995; Arditi and Mochtar, 1996).
18
As one of the primary authors of the strategy, the author believes that he not
only has a right, but a responsibility, to raise these questions.
19
The concept of 'organizational learning' is still quite new and has been applied
in a variety of contexts similar to those described in this chapter (Hirshman,
1958, Senge, 1990; Morecroft and Sterman, 1994; Senge et al., 1994).
20
Cattell's comprehensive 1993 survey of black contractors indicated that only 2-
5% of these people have a background in the formal sector (Cattell, 1993).
21
Almost 80-90% of people starting small businesses were white-collar
employees, and 50% were managers, foremen or professionals (Burns, 1989;
Storey et al., 1987; Johnson, 1986).
22
Neither Morris nor Kumar provided an explicit definition of the growth
coefficient, but their analyses are not dissimilar to those above (Morris, 1979;
Kumar, 1984).
References
Aniekwu, A. (1995), 'The Business Environment in the Construction Industry in
Nigeria' Construction Management and Economics, 13.
Arditi, D. and Mochtar, K. (1996), 'Productivity Improvement in the Indonesian
Construction Industry', Construction Management and Economics, 14.
Bahrami, H. (1992), 'The Emerging Flexible Organisation: Perspectives from Silicon
Valley', California Management Review, Summer.
Bennett, J. and Ferry, D, (1990), 'Specialist Contractors: A Review of the Issues
Raised by their New Role in Building', Construction Management and
Economics, 8.
Bennett, J. (1993), 'Japan's Building Industry: The New Model', Construction
Management and Economics, 11.
68
Birley, S. (1989), 'The start-up', in P. Burns, and J. Dewhurst, Small Business and
Entrepreneurship, Macmillan, London.
Burns, P. (1989), 'Strategies for Success and Routes to Failure', in P. Burns, and J.
Dewhurst, Small Business and Entrepreneurship, Macmillan, London.
Burns, P. and Dewhurst, J. (1989), Small Business and Entrepreneurship,
Macmillan, London.
Casson, M. (1987), 'The Scope of the Firm in the Construction Industry', in
Multinationals and World Trade: Vertical Integration and the Divisions of
Labour in World Industries, Allen & Unwin, London.
Castells, M. (1989), The Informational City: Information Technology, Economic
Restructuring and the Urban-Regional Process, Basil Blackwell, London.
Cattell, K. (1993), Black-owned Small-scale Building Enterprises in the South
African Construction Industry: Attributes, Constraints to Growth and Factors
of Success, M. Phil., UCT, Cape Town.
Cattell, K. and Rwelamila, P.D. (1993), 'Breaking the Cycle of Informal
Contracting', Proceedings on Rwelamila, P.D. Southern Regional Conference
Free download from www.hsrcpress.ac.za
69
Merrifield, A. (1992a), Private Sector Involvement in South Africa's Low-income
Housing Market since the late 1980's, Local Government and Planning
Project, UWC, Cape Town.
Merrifield, A. (1992b), The Role of the State in the Provision of Low-income
Housing since the late 1980's, Local Government and Planning Project, UWC,
Cape Town.
Merrifield, A., Van Horen, B. and Taylor, R. (1993), 'The Politics of Public
Participation in Informal Settlement Upgrading: A Case Study of Bester's
Camp', Proceedings of the 21st IAHS World Housing Congress, Cape Town,
10-14 May.
Merrifield, A. (1994), The Performance and Capacity of the Construction Industry
in the early 1990's, Policy report prepared for the National Housing Forum.
Merrifield, A. (1997), The Impact of the Olympics on the Construction Industry,
Olympic Assessment Team.
Morecroft, J. and Sterman, J. (1994), Modeling for Learning organisations,
Productivity Press, Oregon.
Free download from www.hsrcpress.ac.za
70