HUMAN RESOURCE

MANAGEMENT
IN
HOTEL/RESTAURANT/CATERING
Dr. Dewi Turgarini, MM.Par
Risya Ladiva Bridha, MM.Par
Purna Hindayani, MT
Definition of Human Resource
Management

Human Resource Management is the practice of

managing people to achieve organizational
goals.
Human Resource Management Function

Human
Recruiting
Employee Resource
and selecting
Development

Employment
Safety and
and labor Compensation
health
relations
 Human Resource
Management Demand

The need or demand for human

resources by an organization is a
forecast of the need for human
resources in both quantity and
quality.
 Employee Recruitment
Recruitment is a process of finding candidates for employee,
laborer, managers, or workers to meet the Human Resource
needs of the organization or company. In this stage, it is
necessary to analyze existing positions to create job
descriptions and also job specifications.
 Employee Selection
Definition
Employee selection is a process of finding the right workforce from existing candidates.

Then from the applicant's

The first step that needs to
CV, sorting is done Then the next is to call
be done after receiving the
between applicants who candidates to take written
application file is to view
will be called to the next tests, job interviews, and
the applicant's curriculum
step and those who fail to other selection processes.
vitae (CV).
meet the job qualification.
 Screening
Screening is the process of Curriculum vitae
‘filtering’ prospective
employees through detailed Application form
examination of data regarding
the background of prospective Personal Identity (KTP, SIM, KK)
job applicants. The data needed
in the screening process are : Certificate of education (Ijazah)
 ORIENTATION

Orientation is a program to introduce new employees to their

task and roles, organization, policies, values, culture, and their
co-workers. This activity is usually carried out by the human
resources department and the supervisor of the employee to
disseminate organizational values to new employees.
(Hariandja, 2002)
 To mentally prepare the new
employees in the face of new
atmosphere from an educational
environment to the real world of
work.

Orientation
Purpose Removes psychological barriers to
entering a new group.

Briefly acquainted with the new

working environment.
 Employee Placement

● Employee placement means allocating employees to certain

work positions.
● This is especially for new employees, for old employees who
have held positions or jobs, including the target function of
employee placement in the sense of maintaining their position
or transferring to another position.
● The purpose of employee placement is to make the employee
more efficient in carrying out the work assigned, as well as to
improve abilities and skills as the basis for a smooth tasks.
 COMPENSATION
Compensation is the total cash and non-cash
payments that an employee gets in exchange for
the work they have done over a fixed period.
 To gain
employees who
meet the
requirements.

Comply with
Retain existing
legal
employees.
regulations.

The Purpose
of
Controlling Guarantee of
costs. justice.

Compensation Giving rewards

to employees
with compatible
behavior.
 Types of
Compensation
● Direct financial, such as basic salary.
● Indirect financial, such as insurance,
retirement fund.
● Non financial, such as acknowledgement.
 EMPLOYEE TERMINATION

Indonesian Labor Law - Act 13 of 2003

What is meant by employee termination is termination of

employment relationship due to a certain matter which results
in the termination of the rights and obligations between the
worker/ laborer and the business person.
 Employee termination should not be done unilaterally and arbitrarily, termination
will occur only for certain reasons after efforts have been made that termination do
not need to occur. In article 151 of Law no. 13 of 2003 is stated as follows:

In every effort that has

been made and
In negotiations as referred
termination of employment
to subsection (2); do not
is unavoidable, then the
Employers, workers/ result in an agreement, the
intention of terminating
laborers, trade unions/ business person can only
the employment
labor unions, and the terminate the employee
relationship must be
government, with all relationship with the
negotiated by the business
efforts must try to prevent worker/ laborer after
person and the trade
termination of obtaining a determination
union/labor union or with
employment. from the industrial
the worker/laborer if the
relations dispute
worker/laborer concerned
settlement institution.
is not a member of the
trade union/labor union.
 Termination under normal conditions (voluntary)
• Under normal conditions, termination of employment will result in a
very happy state. After carrying out duties and roles in accordance with
the demands of the company, and dedication to the company, it is time
for he/she gets a high appreciation for his/her hard work and efforts.
Termination under abnormal conditions (non voluntary)
TYPES OF • Demands that come from inside and outside (Stakeholder), and can force
EMPLOYEE companies to make changes, including in the use of labor. The impact of
this change in the composition of human resources, among others, is
termination of employment.
TERMINATION Termination because of Law
• Termination happens because the company closed (liquidation) due to a
loss (Article 164 subsection (1)).
• Termination due to the death of the worker/labourer (Article 166).
• Termination by the court can occur with a reason/cause.
• Employees who experience this type of termination will most likely have
difficulty getting a new job at another place or company. From the
discussion above, employee termination can be caused by two parties.
 HR IN THE FIELD OF ENTREPRENEURSHIP
Permanent employees
(Staff)
• Employees are human
resources who are quite
influential in the business
field. Various activities in
a place of business will be
handled by employees,
such as areas that are
quite influential in the
company, for example the
HR manager, finance,
accounting, and others.
another.
Health Insurance
• The company must be • Employee working hours
able to provide health
care insurance as it
should, while avoiding the
risk of an increase in
health costs above the
normal limit.
Employee Working Hours
• In field employees are
are regulated in Article 77
paragraph 1, Law No.
13/2003 which obliges
every business person to
implement the provisions
of working hours. Every
worker has the right to
have a rest hour in a day
at least 1/2 hour after
working 4 hours
continuously. If the break
time does not include
working hours, Article 80
of Law 13/2003
concerning employers is
obliged to provide
sufficient time for
workers to carry out
worship.
In Field Workers
employees who usually
work directly on products
owned by a company.
Example: Employees at
"PT Coca-Cola Company".
Field employees here
have the task of directly
supervising production
and observing product
cleanliness and also
distributing products
directly to markets or
customers.
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https://www.kompasiana.com/riky.kosim/552c7efc6ea83471468b456c/source-human-
dalam field-wirausaha-karyawan
• Zaima, A. et al. (2011). Resource Management And Motivation In Entrepreneurship.
Padang : Andalas University.
• Faculty of Economics and Business. (2017). Human Resource Management. Jakarta :
Mercu Buana University.