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NOTE :- TOTAL NUMBER OF FEEDBACK FORMS RECEIVED ARE '30'

SAMPLE
FORM---->
BY LEHT FOOD STALL TEAM :- MOHIT MANGLANI
VIKAS PANDEY
ABHISHEK REDDY
RAJESWARI BARIKA
Q. HOW WAS YOUR EXPERIENCE?

V.GOOD 8
GOOD 20
AVERAGE 2
H

ANALYSIS:- 7% CUSTOMERS HAD AN AVERAGE EXPEIRENCE


27% CUSTOMERS HAD A VERY GOOD EXPERIENCE
66% CUSTOMERS HAD A GOOD EXPERIENCE
HOW WAS YOUR EXPERIENCE?

V.GOOD GOOD AVERAGE


Q. WHAT DID YOU LIKE THE MOST?
WHAT DID
TEA 8
SANDWICH 8
BIRYANI 2
SWEET 0 TEA
APPE 0 SANDWICH
MOCKTAIL 10 BIRYANI
SWEET
STARTERS 0
APPE
QUALITY FACTOR OF HR (HOSPITALITY; 6 MOCKTAIL
PROCESS 2 STARTERS
COMPLIMENTARY WATER 2 QUALITY FACTOR OF HR (
NULL 0 PROCESS
COMPLIMENTARY WATER
NULL

ANALYSIS 1.MOCKTAIL HAS THE HIGHEST LIKEABILITY


2.TEA AND SANDWICH ARE THE SECOND HIGHEST LIKEABLE PROD
3. QUALTIY FACTOR OF OUR STAFF(HR) WAS THE THIRD MOST LIK
WHAT DID U LIKE THE MOST

TEA
SANDWICH
BIRYANI
SWEET
APPE
MOCKTAIL
STARTERS
QUALITY FACTOR OF HR (HOSPITALITY; SERVICE ; GESTURE ; ETC)
PROCESS
COMPLIMENTARY WATER
NULL

HIGHEST LIKEABLE PRODCUT AND ARE AT EQUAL STAND OFF


WAS THE THIRD MOST LIKED FACTOR BY CUSTOMERS
Q.WHAT DID YOU DISLIKE ?

SLOW SERVICE 6
SANDWICH 1
NULL 23
WHAT DID Y

SLOW SERVICE

ANALYSIS :- 1. SLOW SERVICE IS THE FACTOR THAT STAKES THE HIGHEST DISLI
2. SANDWICH HAS RECEIVED 1/SINGLE DISLIKE OUT OF TOTAL POP
3. 77% POPULATION HAS VOTED "NULL/NOTHING TO BE DISLIKED
WHAT DID YOU DISLIKE?

SLOW SERVICE SANDWICH NULL

AKES THE HIGHEST DISLIKABLE FACTOR RANGE


SLIKE OUT OF TOTAL POPULATION; WHEREAS SAME HAS GOT HUGE PROPRTION OF LIKEABLITY VOTES TOO. HENCE WE DERIVE THAT IT
NOTHING TO BE DISLIKED" . THAT REPRESENT LARGE PUBLIC ACCEPTANCE OF SAME FACTOR
O. HENCE WE DERIVE THAT IT MAY BE SUBJECTIVE TO PERSONAL TASTE OR CHOICE.
Q. AREA OF SUGGESTION OR IMPROVEMENT?

CORDINATION 1
DIGITAL PAYMENT 1
AMBIENCE CHANGES 2
FOOD CHANGES 1
TIME MANAGEMENT 6
NULL 21

ANALYSIS:- 1. TIME MANAGEMENT HAS BEEN THE ARE


2. COMBINATION OF FOOD TO BE SPECIFIC
3. AND AMBIENCE COULD HAVE BEEN MOR
AREAS OF SUGGESTION OR IMPROVEMENT?

CORDINATION DIGITAL PAYMENT AMBIENCE CHANGES


FOOD CHANGES TIME MANAGEMENT NULL

MANAGEMENT HAS BEEN THE AREA WHERE MOST PEOPLE WANT IMPROVEMENT
NATION OF FOOD TO BE SPECIFIC ; ESPECIALLY 'SANDWICH' NEEDS TO BE GRILLED MORE
MBIENCE COULD HAVE BEEN MORE BETTER
Q. WOULD YOU CONSIDER EATING WITH US NEXT TIME? (BASED ON OUR SERVICE)

YES 29
NO 1
Q. WOULD YOU CONSIDER EA
(BASED ON OUR SERVICE)

YES

ANALYSIS:- 1. 97% OF CUSTOMER HAVE ANSWERED AS YES ; THEY WOULD LIKE T


2. 3% OF CUSTOMER HAVE ANSWERED AS NO ; THEY WOULD NOT LIK
OULD YOU CONSIDER EATING WITH US NEXT TIME?
D ON OUR SERVICE)

YES NO

AS YES ; THEY WOULD LIKE TO EAT AGAIN WITH US


S NO ; THEY WOULD NOT LIKE TO EAT AGAIN WITH US

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