Professional Documents
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SMRP 2020 Candidate Handbook
SMRP 2020 Candidate Handbook
SMRP 2020 Candidate Handbook
HANDBOOK
TABLE OF CONTENTS
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INTRODUCTION
Headquartered in Atlanta, Georgia, the Society for Maintenance & Purpose of SMRPCO commercial, financial, or other pressures
to compromise impartiality in certification
Reliability Professionals Certifying Organization (SMRPCO) is the activities.
SMRPCO serves to foster high standards
certifying body of the Society for Maintenance & Reliability Professionals and ethical and professional practice in the
delivery of services through a recognized,
(SMRP) – a global professional society serving over 7,500 members.
credible credentialing program that
Purpose of this Guide
assures competency of practitioners in
the maintenance, reliability and physical This guide was developed to help candidates
asset management profession. SMRPCO apply and take the CMRP or CMRT exam.
is committed to the underlying ethics It also provides in-depth information on the
MISSION VA LU E S MEMBERS application process, exam administration,
upon which the certification process
rests – absolute fairness and equity in and the rules and procedures for maintaining
To develop and promote SMRP values data-driven 7,500+ members the administration of examinations and a SMRPCO certification after an individual
excellence in maintenance, excellence, sharing/ worldwide with a more recertification for all applicants without achieves it.
reliability and physical asset collaboration, membership than 80% increase in discrimination.
management. focus, continuous overall membership in the For additional information not covered in
improvement, accountability, past five years and 145% this guide, please contact SMRPCO staff at
trust and respect, integrity
and social responsibility.
increase in international
membership in the past
Statement of certify@smrp.org.
five years. Impartiality and
Nondiscrimination Important Information
The most current version of this document is
SMRPCO’s leadership and management,
available at www.smrp.org.
About the SMRP Today, SMRPCO offers including its Certification Commission,
endorse the principles of impartiality and
Certifying Organization three exams: equal opportunity, and commit to act As a candidate or certificant, you are
responsible for keeping SMRPCO informed
impartially and equitably in relation to its
applicants, candidates, and certificants, of your current contact information. If your
SMRP was formed in 1992 by practitioners • Certified Maintenance & Reliability
including but not limited to: 1) applying its mailing or email address changes, be sure
from 18 different companies who were Professional (CMRP)
standards and requirements for examinations to update your SMRP profile on the website.
passionate about actively promoting
• Certified Maintenance & Reliability and certifications equally to all individuals Failure to update SMRPCO of your contact
maintenance and reliability within their field
Technician (CMRT) regardless of age, race, religion, gender, information may result in missing important
and to the public. In 1997, SMRP formed
sexual orientation, gender identity, national notifications about your certification.
SMRPCO to create a certification program • Certified Asset Management Assessor
to validate the skills and knowledge of (CAMA)* origin, veteran status or disability, 2)
maintenance, reliability and physical asset implementing its policies and procedures
management practitioners. Three years later, * The CAMA exam is managed by the impartially and fairly, 3) not restricting
the first Certified Maintenance & Reliability World Partners in Asset Management. For certification based on undue financial or
Professional exam (CMRP) was administered. information on the CAMA exam, other limiting conditions, and 4) not allowing
visit www.wpiam.com.
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CERTIFIED MAINTENANCE & RELIABILITY
PROFESSIONAL (CMRP) EXAM Education/Experience
Requirement
The CMRP is an experienced-based exam.
About the CMRP Exam Accreditation and A candidate is unlikely to pass the exam
EXAM FEES
SMRP members $300 (USD)
Nonmembers $470 (USD)
Sustaining Sponsor Employees $250 (USD)
U.S. military veterans $250 (USD)
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CERTIFIED MAINTENANCE & RELIABILITY
TECHNICIAN (CMRT) EXAM Education/Experience CMRT Exam Questions
Requirement The CMRT exam contains 175 multiple-choice
questions with four possible answers and
About the CMRT Exam The CMRT is an experienced-based exam.
A candidate is unlikely to pass the exam
only one correct answer. Examinees have
three (3) hours to complete the closed-book
based on knowledge gained from a book, exam. No reference materials will be allowed
The CMRT program is the leading The CMRT exam tests competency and
course or educational degree. Though in the exam room during the exam. Online
credentialing program for the knowledge, knowledge of specific tasks within four (4)
SMRPCO does not endorse a specific study calculators are available to examinees to
skills and abilities of maintenance and domains:
pathway to achieving a passing score on the assist with calculations. External calculators
reliability technicians. The certification
CMRT, there are numerous study resources are not allowed.
assesses the proficiency of those • Maintenance Practices available at www.smrp.org.
responsible for preventative, predictive
and corrective maintenance – multi-skilled • Preventative and Predictive
individuals who play a critical role in the
Maintenance
success of organizations worldwide. Earning
the CMRT credential indicates that you have
achieved a level of ability consistent with the
• Troubleshooting and Analysis
requirements for competence on the job as
a multi-skilled maintenance and reliability • Corrective Maintenance
technician.
EXAM FEES
SMRP members $250 (USD)
Nonmembers $300 (USD)
Sustaining Sponsor Employees $195 (USD)
U.S. military veterans $195 (USD)
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CERTIFICATION SUMMARY
Schedule Your Exam Get Your Results
The CMRP and CMRT exams are delivered Exam results are available immediately after
by Pearson VUE, the official computer-based submitting the exam. Candidates that do
Select a Certification Complete Your testing provider for SMRPCO. Once SMRPCO not pass the exam are eligible to retake the
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CERTIFICATION REQUIREMENTS
SMRPCO reserves the right to adjust exam over candidates without disabilities.
fees. When applicable, fees will be updated Supporting personnel must agree to
on the SMRP website and in the most current SMRPCO’s Nondisclosure Agreement and
version of this guide. agree to not sit for the exam for five years
EXAM ELIGIBILITY Application Process after the date they assist a candidate.
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CERTIFICATION REQUIREMENTS
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PREPARING FOR THE EXAM
Exam Integrity
SMRPCO takes the integrity of its exams
seriously and requires its volunteers,
Exam Preparatory SMRP Library examinees and certificants to follow strict
Training and The SMRP Library contains downloadable
nondisclosure agreements. When those who
hold SMRPCO credentials or those who are
Resources documents, such as the SMRP Body of pursuing SMRPCO credentials share exam
Knowledge, best practices, presentations information, they are violating the agreement
SMRP may offer preparatory courses, but from past conferences and metrics to help they made to SMRPCO during the application
SMRPCO will not offer or endorse such members further develop their professional process. Similarly, a volunteer or certificant
courses, in an effort to remain impartial in the skills. All materials are available for who shares confidential exam information by
certification process. free to members and at varied costs to any means also violates SMRPCO policies.
nonmembers.
SMRP does not currently offer CMRP or SMRPCO pursues disciplinary action,
CMRT preparatory courses; however, SMRP’s
education program offers several ways to
CMRP Roadmap including legal action, against individuals
or organizations who compromise the
learn about topics relevant to the CMRP and integrity of its exams. SMRPCO also takes
SMRPCO volunteers developed The CMRP action against individuals who falsely claim
CMRT exams.
Roadmap to help candidates prepare for the to hold a SMRPCO certification. Penalties
CMRP exam. The document identifies eight include permanently barring individuals
Professional areas that help individuals master the five
pillars of the SMRP Body of Knowledge and
from pursuing a SMRPCO exam, revoking
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EXAM OVERVIEW
Computer-based
Testing
SMRPCO exams are delivered online via Keep in mind that all SMRPCO exams are
computer-based testing, either at Pearson closed book. Examinees may not access
VUE testing centers or at a volunteer notes or other reference materials during
proctored session. No matter the location, the exam session, unless previously-
the exam will be presented the same way. authorized by SMRPCO due to disability or
One question at a time will be displayed language needs.
on the computer screen. Examinees may
select an answer using their mouse or
keyboard. The examinee will have access
to a calculator on the screen, a timer
indicating the amount of time left for the
exam and a flag icon to mark a question
for review throughout the entire exam
session.
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EXAM DAY INFORMATION
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AFTER THE EXAMINATION
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AFTER ACHIEVING A
SMRPCO CERTIFICATION
REQUIREMENTS
AND TERMS FOR
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AFTER ACHIEVING A SMPRCO CERTIFICATION
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AFTER ACHIEVING A SMPRCO CERTIFICATION
The certificant must submit a request A request for a waiver of the recertification
Recertification Application Audit Extension Requests for inactive status in writing by emailing requirements must be made in writing by
SMRPCO’s recertification process is An extension of the recertification deadline certify@smrp.org with the words “Request emailing certify@smrp.org with the words
conducted on an honor system of reporting. for extenuating circumstances may be for Inactive Status” in the subject line. “Recertification Requirements Waiver
As such, measures need to be in place to granted for up to six months beyond the The request will be considered by the Request” in the subject line.
verify the accuracy of reporting. SMRPCO expiration date. Certification Commission. If inactive status
conducts an audit of five percent of is granted, the Certification Commission The Certification Commission will review all
The certificant must submit a recertification will determine the length of time that the requests. If the individual is granted a waiver,
applicants for the CMRP and CMRT exam.
extension request electronically on the SMRP certificant has to meet the recertification the individual must meet the requirements
Under the audit, candidates must furnish
website before the certification expires. requirements. when either of the following occurs:
additional documentation that supports
The request must include a statement of
compliance with recertification requirements.
extenuating circumstances, the number • When the catastrophic health or medical
Candidates subject to auditing are chosen If the inactive status goes beyond three
of recertification hours completed, and a issue has been resolved
at random and will be contacted directly by years after the expiration date of the original
detailed plan stating how all requirements certification, the individual’s record will be
SMRPCO staff. Candidates subject to auditing • The individual has returned from active
will be fulfilled by the requested extended annotated as certification having expired in
will have 60 days to provide additional military duty
deadline. SMRPCO’s records. If within this time frame,
documentation to support their recertification
the individual desires to recertify, he/she Once the conditions upon which the
application. If SMRPCO staff determines The SMRPCO Chair will review all extension
must pay current recertification fee, and meet recertification waiver was approved no
documentation does not fulfill recertification requests. If an extension is granted, the
all current recertification requirements with longer exist, the individual must complete
application requirements, the candidate will original expiration date will remain constant.
appropriate documentation. Furthermore, the recertification process in the time that
have 30 days to provide more information. If the extension is not granted, the individual
the original expiration date will remain valid. the recertification was required prior to the
Failure to provide documentation within the is no longer certified and must cease
If nothing has occurred within those three request for the waiver (e.g., If a waiver is
specified time periods communicated by promoting him or herself as being CMRP
years, the individual’s record will be identified granted three months prior to an individual’s
SMRPCO staff or failure to provide sufficient or CMRT certified. To earn the certification
in the SMRPCO’s files as not certified. certification expiring, the individual will have
evidence of recertification activities will result again, the individual must ensure eligibility
three months to complete the recertification
in recertification being denied. and retake the exam.
process or risk his or her certification lapsing).
Request for Inactive Status Requirements Waiver
Appeals, Extensions
and Inactive Status Inactive status may be granted to candidates
on a case-by-case basis for special
The recertification requirement may be
temporarily waived by the Certification
Requests circumstances. Examples of conditions that Commission under either of the following
might necessitate inactive status include: circumstances:
Appeals pregnancy, illness, injury, military duties or
personal hardship. An inactive status may be • The individual has experienced
A certificant who does not agree with granted to a certificant for up to three years. catastrophic health or medical problems
SMRPCO’s decision related to his/her During this time, the individual is not certified, or has been caring for someone with
recertification application may appeal the cannot claim to be, nor use the CMRP or catastrophic health or medical problems
decision. Certificants should follow the CMRT credential; however, any recertification • The individual has been called to active
SMRPCO appeals policy. hours taken during this period will count military duty
toward recertification.
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SMRP CODE OF ETHICS • Conduct their business and professional • Avoid any interest, activity or influence
activities with honesty and integrity, and which might be in conflict with the
respect the inherent worth of all persons. Certificant’s obligation to act in the best
interests of the client or the profession.
• Shall refuse to unjustly discriminate
All persons who sit for any SMRPCO have the right to appeal revocations of
against clients. • Refuse any gifts or benefits that are
examination shall: certification through due process as is
purely for personal gain and not for
described in the SMRPCO Policies and • Safeguard the confidentiality of all client
the good of the client and which are
• Agree to maintain the confidentiality of Procedures document. information, unless disclosure is required
intended to influence a referral or
the examination content and to never by law, court order, or is absolutely
• Represent their qualifications honestly, decision.
disclose examination content to others. necessary for the protection of the
including their educational achievements
Prohibited conduct includes disclosure of public. • Follow all policies, procedures, guidelines
and professional affiliations, and provide
exam content, removal of exam materials and requirements promulgated by the
only those services which they are • Refrain, under all circumstances, from
from the examination room, copying by SMRPCO.
qualified to perform. initiating or engaging in acts of moral
photography, use of audio recording
turpitude.
equipment, or any other means that • Consistently maintain and improve
could be used to transfer the content to professional knowledge and
others. competence, striving for professional
excellence through regular assessment
• Attest to their identity as the registered
of personal and professional strengths
examinee, and not represent anyone
and weaknesses and through continued
other than themselves in the taking of
education training.
the exam.
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IMPORTANT SMRPCO
The appeal will not include a hearing or any The Appeals & Complaints Team will review
POLICIES AND AGREEMENTS similar trial-type proceeding. the appeal, including but not limited to taking
into account the results of previous similar
The function of the Appeals & Complaints appeals, and make a determination on
The SMRPCO Policies and Procedures • Appeal delayed to provide time to Team in a given case is to review the decision appeal action.
document is the official record of all policies gather further information being appealed based on the record that was
presented at the time of the determination. The second level response will be one of:
and procedures related to the SMRPCO • Within 30 calendar days, the appellant
certification programs. Below are the policies will be sent either an appeal denied or • Appeal denied
described within this document. appeal forwarded notification.
• Appeal approved
Written notice of the Appeals & Complaints
Appeals Policy Panel determination (appeal denied or
• Appeal delayed to provide time to
gather further information
appeal approved) or a progress notice
An appeal must be submitted electronically (appeal forwarded or appeal delayed) Within 30 calendar days, the appellant will
on the SMRP website. The appeal must will be provided to the appellant within 10 be sent either an appeal denied or appeal
be submitted no later than 30 days business days of the determination. forwarded notification.
after notification by SMRPCO of the
adverse decision. All relevant supportive Second Level Review Written notice of the Appeals & Complaints
documentation must be included or Team determination (appeal denied or appeal
If applicable, appeals are sent to an
referenced in the appeal submission. approved) or a progress notice (of appeal
independent Appeals & Complaints Team (a
delayed) will be provided to the appellant
three-member team pulled from the Appeals
First Level Review & Complaints Panel for consideration. The
within 10 business days of the determination.
The initial review of the appeal will appeal will be considered no later than 90
Third Level Review
occur within 10 business days of appeal days after the appeal receipt.
submission. A response will be sent by If an appellant feels his or her appeal was
SMRPCO staff within 10 business days of the Members of the Appeals & Complaints Team handled improperly by the staff or Appeals &
initial determination. The initial response will will recuse themselves from the appeal Complaints Team, a procedural appeal may
be one of: consideration if there is any reason for which be filed with the Certification Commission.
impartiality might reasonably be questioned
or there is an actual or apparent conflict of The appeal will be considered no later than
• Appeal denied
interest. 90 days after the appeal receipt.
• The response will be accompanied by
an explanation for the denial and/or Members of the Certification Commission
information on an alternate course of will recuse themselves from the appeal
action where applicable. The denial will consideration if there is any reason for which
include information on the appellant’s impartiality might reasonably be questioned
further recourse if the appellant wishes or there is an actual or apparent conflict of
to pursue the appeal. interest.
• Appeal approved
• Appeal forwarded to the Appeals & The appeal will not include a hearing or any
Complaints Panel similar trial-type proceeding.
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IMPORTANT SMRPCO POLICIES AND AGREEMENTS
The function of the Certification Commission Persons Authorized to Use the Marks be reproduced unless such reproduction is mark or logo that the public might construe
in a given case is to review the handling identical to the mark provided by SMRPCO. as an endorsement, approval or sponsorship
of the appeal to determine if the SMRPCO Use of any SMRPCO certification marks by SMRPCO of a certificate holder’s business
policies and procedures were followed. and logos is limited to those persons who or any product or service thereof.
The initials “CMRP” and “CMRT” may be
have been granted the certification by
used on materials, such as business cards,
The procedural appeal response will be one SMRPCO and who satisfy all maintenance
of:
stationery, letterhead and similar documents Suspension or Revocation of
and recertification requirements established
on which the name of the individual certified Permission to Use Mark or Logo
by SMRPCO. Use of the mark and logo by
is prominently displayed to promote
• Appeal denied individuals who have not been granted and
themselves personally as an individual
SMRP and SMRPCO retain the right, at its
maintained the certification is expressly sole discretion, to suspend or revoke any
• Appeal approved certified in the maintenance and reliability
prohibited. person’s permission to use its certification
• In such cases, a new Appeals & profession.
mark or logo. In most circumstances, when
Complaints Team will be assigned to
Non-Assignability and Non- SMRP or SMRPCO is informed that a person
consider the full appeal again. Certificants may not use the CMRP or CMRT
Transferability is misusing the certification mark or logo,
logo, the SMRP Certifying Organization logo
• Appeal delayed to provide time to SMRPCO will provide the person notice of
Permission to use the certification marks or the words “Certified in the Maintenance
gather further information the misuse and a reasonable opportunity to
and logos is limited to the certified person and Reliability (or M&R) Professional” initials
• Within 30 calendar days, the appellant comply with SMRPCO’s rules and guidelines.
and shall not be transferred to, assigned to, or wording with any other descriptive
will be sent either a denial or approval However, SMRPCO retains the right to
or otherwise used by any other individual, qualifier, such as endorsed, recommended,
notification. suspend or revoke privileges without notice
organization, or entity. etc. SMRPCO logos may not be used on
and an opportunity to correct, particularly
Written notice of the Certification promotional materials promoting services
when the violation is of a gross nature and
Commission determination (appeal denied Marks and Logos Use as an instructor for preparation or training to
more immediate action is necessary to stop
or appeal approved) or a progress notice prepare for any certification exam sponsored
Those persons who have been granted misuse.
(of appeal delayed) will be provided to the by SMRPCO.
appellant within 10 business days of the permission to use the certification mark
and logo shall do so pursuant to the rules Actions by SMRPCO to suspend or revoke
determination. The CMRP or CMRT logo, the SMRP
and guidelines established by SMRP and use of the certification mark shall be
Certifying Organization logo or the words
SMRPCO. Persons granted permission to communicated in writing to the person
Ownership and Use use the certification mark and logo must
“Certified in Maintenance and Reliability (or
M&R) Professional” initials or wording that
whose privileges are being suspended or
revoked and to all other persons affected by
of the Mark and Logo familiarize themselves with the established
rules and guidelines for use and must
infers the same meaning may not be used in
the decision. SMRP and SMRPCO may also
conjunction with any other product such as
Policy execute approved agreements setting forth clothes, books or videos marketed or sold by
publicize its actions on its website and/or any
other of its publications. Should any person
such rules and guidelines for use. other than SMRP or SMRPCO.
continue use of SMRPCO’s certification
SMRPCO Marks and Logos
The SMRPCO marks and logos may not be marks or logos after notice of suspension or
The CMRP, CMRT and SMRPCO mark and The mark or logo may not be used in any revocation, SMRP and SMRPCO shall seek
revised or altered in any way. They must manner that could bring SMRP or SMRPCO
logo are the property of SMRP and SMRPCO. full equitable and/or legal remedies through a
be displayed in the same form as produced into disrepute or in any way considered
Permission to use the certification mark or court of competent jurisdiction.
by SMRP and SMRPCO, and they cannot misleading or unauthorized. The mark or logo
logo is granted to certified persons at the
discretion of SMRPCO for permissible uses may not be used in any manner that would
only. The words “Certified Maintenance and tend to imply a connection between any
Reliability (or M&R) Professional” initials or business and the certification which, in fact,
wording that infers the same meaning are may not exist. This includes any use of the
also the property of SMRP and SMRPCO.
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CMRP EXAM OUTLINE
2.1 Understand the applicable processes 3.1 Determine equipment reliability
• Document process flow expectations
• Understand process parameters • Identify reliability goals
• Understand quality specifications • Identify process expectations
The Society for Maintenance and 1.2 Administer Strategic plan
Reliability Professionals (SMRP) has • Develop support 2.2 Apply process improvement techniques 3.2 Evaluate equipment reliability and
created the Maintenance and Reliability • Obtain approval and resources identify improvement opportunities
• Identify production losses
Body of Knowledge. The foundation of
• Implement plans • Establish continuous improvement • Measure and track performance
the Maintenance and Reliability Body of process • Determine best-demonstrated
Knowledge is the five pillars of knowledge: 1.3 Measure Performance performance
Business and Management, Manufacturing 2.3 Manage effects of change to processes • Analyze gaps
• Select key performance indicators
Process Reliability, Equipment Reliability, and equipment
• Track and report
Organization and Leadership, and Work 3.3 Establish a strategic plan to assure
• Establish change protocol
Management. The Maintenance and reliability of existing equipment
1.4 Manage organizational plan • Update documentation
Reliability Body of Knowledge was
• Develop change management • Update procedures • Identify appropriate analysis
developed by SMRP’s Maintenance and techniques
process
Reliability Knowledge Committee using • Develop maintenance strategy and
• Communicate benefits 2.4 Maintain processes per applicable
a rigorous development process. The tactics
standards and regulations
current Maintenance and Reliability 1.5 Communicate with stakeholders
Body of Knowledge extends to level 2, • Understand industry standards 3.4 Establish a strategic plan to assure
the function level. Additional levels are • Provide management reports • Understand regulatory requirements reliability of new equipment
under development and will be published • Inform staff • Ensure compliance
• Establish reliability specifications
periodically. • Coordinate with operations
• Establish acceptance criteria
1.6 Manage environmental-health-safety 3.0 Equipment • Obtain complete documentation
1.0 Business and risk
Reliability 3.5 Cost-justify selected plans for
Management • Support community EHS goals implementation
• Support security goals This subject area describes two kinds of • Conduct cost-benefit analysis
This subject area describes the skills used • Conform to applicable regulations activities that apply to the equipment and • Communicate benefits
to translate an organization’s business goals • Provide EHS training processes for which the maintenance and • Obtain approval
into appropriate maintenance and reliability reliability professional is accountable. First
goals that support and contribute to the
organization’s business results.
2.0 Manufacturing are those activities used to assess the current
capabilities of the equipment and processes
3.6 Implement selected plans to assure
equipment reliability
Process Reliability in terms of their reliability, availability, • Apply reliability strategies
1.1 Create Strategic direction and plan for maintainability, and criticality. Second are • Establish organization structure
M&R operations This subject area relates maintenance and the activities used to select and apply the
• Provide resources
reliability activities to the manufacturing most appropriate maintenance practices, so
• Provide vision and direction
process of the organization to ensure that that the equipment and processes continue
• Provide clear and measurable goals
maintenance and reliability activities improve to deliver their intended capabilities in the
the manufacturing process. safest and most cost-effective manner.
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3.7 Review reliability of equipment and 4.5 Lead and manage people 5.5 Execute work
adjust reliability strategy • Develop leadership skills • Manage labor
• Assess key performance indicators • Assess performance • Manage material and services
• Analysis deviations • Promote a cooperative work • Control productivity
• Identify relevant best practices environment • Ensure EHS compliance
• Implement continuous improvement • Facilitate communication
5.6 Document work
4.0 Organization & 5.0 Work Management • Create post-work document process
• Record failure events and failure
Leadership This subject area focuses on the skills used modes
to get the maintenance and reliability work
This subject area describes processes for done. It includes planning and scheduling 5.7 Analyze work and follow-up
assuring that the maintenance and reliability activities, quality assurance of maintenance • Compare actual work with plan
staff is the most qualified and best assigned activities, stores and inventory management. • Identify variances
to achieve the maintenance and reliability
organization goals. 5.1 Identify, validate, and approve work 5.8 Measure work management
performance
4.1 Determine organizational requirements • Establish work identification processes
• Select and approve viable work • Establish performance indicators
• Review strategic plan • Report schedule compliance and
• Determine required skills 5.2 Prioritize work rework
• Determine required staffing levels
• Develop formal prioritizing system 5.9 Plan and execute projects
4.2 Analyze organizational capability • Implement formal prioritizing system
• Define scope
• Inventory staff skills 5.3 Plan work • Estimate project and life cycle costs
• Determine performance gaps • Apply critical path methods
• Develop job package
• Track progress
4.3 Develop the organization structure • Including scope and procedures
• Coordinate staffing
• Including materials and tools
• Establish reporting channels
• Including testing 5.10 Use information technologies
• Determine roles
effectively
• Determine responsibilities 5.4 Schedule work
• Manage reorganization • Leverage capabilities of data historian
• Develop scheduling process
• Process control systems
4.4 Develop personnel • Produce work schedule
• Condition monitoring software
• Balance resources
• Provide training • EAM,CMMS systems functionality
• Monitor backlog
• Obtain needed expertise
• Manage break-in work 5.11 Manage resources and materials
• Delineate career paths
• Coordinate equipment access
• Control materials inventory
• Manage spares and equipment
• Establish MRO procurement process
• Manage contractors
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CMRP PRACTICE QUESTIONS
1. Which one of the following is generally true? 5. If a machine is run for 500 hours and five failures are observed during this
a. Construction contractors are usually equally skilled at performing all maintenance
period, what is the Mean Time Between Failure?
tasks a. 500 hours
b. Maintenance is often reduced through project designs that provide in-place spares for b. 0.01 hours
all rotating equipment and heat exchangers c. 2500 hours
c. Reliability Centered Maintenance can be applied on capital projects in the pre- d. 100 hours
construction stage to determine the maintenance plan
d. Most mechanics can easily alternate between doing capital project work and doing
equipment diagnosis and repair work 6. Which of the following most effectively makes up the members of a
Manufacturing Team?
2. What are the three most significant constraints when developing a a. Sales/Customer/Production/Supplier/Senior Management
Maintenance and Reliability organization? b. Maintenance/Engineering/Production/Human Resources
a. Culture / People / Resources c. Production/Maintenance/Supplier/Engineering
b. Budget / Operations / People d. Senior Management/Production/Human Resources
c. Engineering / Human Resources / Budget
d. Culture / Engineering / Budget 7. A skills audit is undertaken to:
a. Help an organization understand skills in its industry
3. Weibull (life data) analysis is primarily used for: b. Help an organization understand skills it requires
a. Maintainability analysis c. Benchmark skills against other companies
b. Probability of failure determination d. Develop employee training plans for the next year
c. Life-cycle cost analysi
d. On time ratio calculations 8. Of the following, what is the best method for measuring employee skills
and training?
4. A large manufacturing company installed some asset monitoring devices a. Maintain a skills inventory and tracking database
on some large motors that were deemed critical equipment. The monitoring b. Ask employees to keep a training notebook
devices provide engineering with vibration data, acoustic data, as well as c. Keep records of all formal training courses taken
operational performance data. What asset management strategy has the d. Have employees complete annual self-evaluations
company selected for the motors?
a. OBM (Operational Based Maintenance/CM) (Corrective Maintenance) 9. When training maintenance workers, it is best to first:
b. PM (Preventive Maintenance/OBM) Operator Based Maintenance) a. List all the tasks the workers need to perform
c. CBM (Conditioned Based Maintenance)/PDM) (Predictive Maintenance) b. Check the budget to set how much to spend per worker
d. CBM (Condition Based Maintenance/CM) (Corrective Maintenance) c. Review the list of classes already taken by the workers
d. Give classes to all workers on basic skills
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CMRP PRACTICE QUESTIONS
10. What relationship should Maintenance and Reliability Teams have with 15. When the time period between the testing which detects a failure, for
customers and suppliers for optimum effectiveness? failures with significant economic consequences, and when life expectancy
a. Purchasing should be the only communicators with suppliers is highly variable, a good approach is:
b. Management should be the only communicators with customers and suppliers a. More frequent periodic predictive testing
c. Team members should be involved in communicating with customers and suppliers b. Structured preventive maintenance
d. Sales should be the only department communicating with customers c. On-line condition monitoring
d. Time based rebuild or change out
11. Which of the following metrics definitions is not accurate?
a. Uptime - % of time you run producing quality product at design rate
b. Schedule compliance - how often mechanics are pulled off their current work to
another task
c. MTBF - a measure or indicator of equipment life expectancy
d. Backlog - how long it takes to fix broken equipment
13. From the following list, which is not a critical structural element of a
strategic plan for maintenance and reliability?
a. Current levels of performance
b. Benefits available through implementation
c. Historical direction of the business
d. Vision of the future state
Answer Key:
1: C; 2: A; 3: B; 4: C, 5:D; 6: C, 7: B, 8: A, 9: A, 10: C, 11: D, 12: A, 13: C, 14: A, 15: C
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CMRT EXAM OUTLINE
4. Rolling stock/mobile equipment (e.g., 2. Material handling techniques and
mobile cranes, man-lift/scissor lift, procedures
forklift)
3. Material storage procedures
5. Shop machinery and tools
Subject Areas 17. Rigging
18. Safety system and devices 6. Rigging equipment (e.g., slings,
4. Original equipment manufacturers’
(OEM) instructions
Addressed by the 19. Scaffolding
shackles, eyebolts, chains, hooks)
Task 8: Maintain housekeeping by adhering
Certification Exam Task 2: Inform production control personnel
Task 5: Use maintenance tools and
equipment per manufacturers’ specifications
to established site standards and by
removing all maintenance-related parts and
about the maintenance activity required per and established safety policies to ensure
Four major performance domains account waste to ensure a safe and orderly job site.
company protocol to adjust the operations safety and efficiency. The candidate must
for the examination’s content. These four The candidate must demonstrate knowledge
schedules. The candidate must demonstrate demonstrate knowledge in the following:
domains, as well as the task statements for in the following:
knowledge in the following:
each domain, are listed below: 7. Equipment and tool specifications 1. Facility and regulatory policies on
1. Lockout/tagout procedures housekeeping
8. Established equipment and tool-safety
Domain I: Maintenance Practices 2. Process overview policies and procedures 2. Hazards of improper housekeeping
Task 1: Adhere to safety, health, and 3. Work permits Task 6: Use measuring tools and equipment 3. Proper organization and cleaning of
environmental standards and policies by in a manner that will ensure accurate job site
taking personal responsibility to prevent Task 3: Perform the proper lockout/tagout measurements to perform maintenance tasks Task 9: Document maintenance activities
injury or illness from exposure to hazards. procedures on equipment per applicable properly. The candidate must demonstrate using the facility’s maintenance management
The candidate must demonstrate knowledge standards to ensure zero energy state prior knowledge in the following: system to record history, assist with
in the following: to commencing maintenance work and
planning and scheduling, and support root-
minimize health, safety, and environmental 1. Application of specific tools
cause failure analysis. The candidate must
1. Bloodborne pathogens hazards to employees and the community. 2. Basic math (e.g., fractions, addition, demonstrate knowledge in the following:
2. Confined space entry The candidate must demonstrate knowledge subtraction, multiplication, division)
in the following: 3. Calibration requirements for 1. Documentation systems (e.g., paper
3. Electrical safety measurement tools (e.g., torque filing systems, computer filing
4. Emergency response (ER) and 1. Lockout/tagout procedures wrench, calipers, alignment tools) systems, email)
evacuation 4. Conversion of appropriate
2. Multiple energy sources 2. Maintenance planning and scheduling
5. Environmental compliance measurement and engineering units
3. Zero energy states
6. Ergonomics 5. Measurement principles (e.g., mass,
force, motion, distance, acceleration,
7. Eye protection Task 4: Perform a pre-use inspection on power, fluid, bulk)
maintenance tools and equipment using
8. Fall protection 6. Measurement tools (e.g., rulers,
established standards and guidelines to gauges, tapes, micrometer, calipers,
9. Fire safety ensure safe operation and to extend the life lasers)
10. HAZCOM/MSDS of the tools and equipment. The candidate
Task 7: Handle all maintenance materials
11. Hearing conservation must demonstrate knowledge in the
and parts per established standards and
following:
12. Ladder safety procedures to prevent damage to the
parts and equipment. The candidate must
13. Lockout/tagout procedures 1. Cranes and hoists
demonstrate knowledge in the following:
14. Personal protective equipment (PPE) 2. Field machinery and tools
15. Process safety management (PSM) 3. Ladder safety 1. Company safety policies
16. Respiratory protection
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Domain II: Preventive and Predictive 4. Lubricant specifications maintenance request by reviewing the 2. Facility preventative maintenance
scheduling programs or systems
Maintenance 5. Lubricating systems work order and/or interviewing operations
personnel to determine the general nature 3. Preventative maintenance techniques
Task 1: Perform preventive and/or predictive 6. Lubrication principles and theories (e.g., lubrication, seals
of the problem. The candidate must and bearings, alignments)
maintenance according to the work plan to 7. Lubrication route demonstrate knowledge in the following:
maximize mean time between failures. The Task 5: Identify the cause of the problem
candidate must demonstrate knowledge in Task 4: Perform alignment checks on rotating
1. Effective interpersonal relations using a systematic process of elimination
the following: equipment (e.g., pumps, fans, blowers,
2. Equipment and/or processes in order to determine what is causing
turbines, gearboxes, compressors) per
the malfunction. The candidate must
1. Company safety, health, and equipment specifications to ensure reliable 3. Maintenance work order systems
environmental policies demonstrate knowledge in the following:
performance and prevent damage. The
Task 2: Verify that the problem is valid by
2. Equipment function and use candidate must demonstrate knowledge in 1. Equipment and/or process design
systematically testing and/or observing the
3. Predictive maintenance procedures the following: parameters
equipment’s performance, as conditions
4. Preventive maintenance procedures permit, to determine if a problem exists. The 2. Hazards involved with operating
1. Company safety, health, and and/or maintaining specific process
5. Work plan requirements environmental policies candidate must demonstrate knowledge in equipment
2. Equipment alignment techniques (e.g., the following:
3. Systematic troubleshooting and
Task 2: Apply predictive maintenance laser, reverse, straight edge, rim and analysis
techniques by observing equipment face) 1. Function and use of the equipment
performance and collecting ongoing 3. Equipment functions 2. Process indicators (e.g., gauges,
performance data to maximize mean time annunciators, Human Machine Domain IV: Corrective Maintenance
4. Thermal growth Interface [HMI] displays)
between failures. The candidate must Task 1: Verify troubleshooting analysis by
5. Operation principles for rotating
demonstrate knowledge in the following: equipment Task 3: Obtain appropriate technical disassembling and inspecting components
documentation using facility resources using established procedures per applicable
1. Company safety, health, and Task 5: Perform checks on safety systems
environmental policies to gain a full understanding of designed standards and guidelines in order to
and devices per equipment design
operating parameters and/or sequences. The confirm that the identified corrective
2. Function of equipment specifications to ensure reliable operation
candidate must demonstrate knowledge in action is appropriate. The candidate must
3. Operation parameters for equipment, and protect employees. The candidate must
the following: demonstrate knowledge in the following:
including baseline conditions demonstrate knowledge in the following:
4. Predictive maintenance techniques 3. Facility resources (e.g., CMMS, 1. Common mechanical systems (e.g.,
and technologies (e.g., oil samples, 1. Company safety, health, and technical library, engineering files) lubrication, seals and bearings,
vibration readings, thermographic environmental policies alignment, power transmission, cams,
equipment, ultrasonic testing) 4. Operating parameters and sequences cranks, pneumatics, hydraulics,
2. Consequences of bypassing safety thermodynamics, heat transfer, piping
systems 5. Technical documentation (e.g., systems, steam systems)
Task 3: Lubricate equipment per the schematics, P&ID, blueprints, O&M
lubrication schedule and equipment 3. Equipment design specifications manuals, SOP, MSDS) 2. Correct use of tools and equipment,
specifications to ensure reliable performance 4. Equipment functions (e.g., limit including measuring devices
switches, photoelectric eyes) Task 4: Investigate previous maintenance
and prevent damage. The candidate must 3. Equipment specifications
activities, as conditions require, by reviewing
demonstrate knowledge in the following: 5. Operation of safety systems 4. Equipment and component functions
equipment history in order to identify
1. Company safety, health, and information that will facilitate troubleshooting. 5. Operation of equipment and
environmental policies Domain III: Troubleshooting and The candidate must demonstrate knowledge components
3. Filtering systems Task 1: Gather information relating to a 7. Specific equipment repair procedures,
1. Facility maintenance record systems applicable standards, and guidelines
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Task 2: Repair the malfunction by performing Task 3: Monitor the equipment after it has
required corrective maintenance tasks been repaired while operating it under
per best maintenance practices to return normal conditions in order to determine
the equipment to the desired operating whether or not the repair was successful. The
condition. The candidate must demonstrate candidate must demonstrate knowledge in
knowledge in the following: the following:
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CMRT PRACTICE QUESTIONS
6. There are often multiple reasons when equipment fails. What is the
1. The best way to assure that a full-face respirator has a positive seal is to place appropriate tool to use to determine the reason?
the palms of your hands: a. Cause and effect analysis
a. Over the discharge and inhale b. Equipment failure analysis
b. Over the inlet and inhale c. Process failure analysis
c. On the front and press toward your face d. Root cause analysis
d. On the bottom and push up
7. What instrument is used to check the quality of an electric motor’s
2. According to industry standards, at which minimum working height would insulation resistance?
an individual be required to wear a safety harness? a. A megohmmeter
a. 3 feet b. A multimeter
b. 4 feet c. A volt-ohmmeter
c. 5 feet d. A light meter
d. 6 feet
8. What is the main advantage of a flexible coupling over a rigid one?
3. In OSHA regulations, the term point-of-operation protection device refers a. They are able to accept shock loads
to what feature in maintenance? b. They are easier to install
a. Lockout-tagout c. They are less expensive
b. Machine guarding d. They compensate for some misalignment
c. Personal protective equipment
d. Pre-operational inspection 9. What type of mechanical damage to a centrifugal pump can be caused by
cavitation?
4. Which of the following is an example of a predictive maintenance task? a. Pitting and erosion
a. Changing oil on an hour meter set point b. Motor current under load
b. Changing V belts once a year on a fan drive c. Premature gasket failure
c. Lubricating equipment on a set schedule d. Scaling and clogging
d. Monitoring with a vibration equipment
10. When performing an alignment on a new idler pulley on a belt conveyor,
5. The opening of a relief valve is caused due to an increase in: you must start with the belt in what load condition?
a. Pressure a. ½ full
b. Temperature b. ¾ full
c. Valve c. Empty
d. Flow d. Under-full
Answer Key:
1:B; 2: B; 3: B; 4: D; 5: A; 6: D; 7: A; 8: D; 9: A; 10: C
50 smrp.org 51
3200 Windy Hill Rd, SE, Suite 600W
Atlanta, GA 30339
certify@smrp.org