THE ESQUIRE TAVERN Cash Handling Policy &

Procedures - Managers
Employees entrusted with exclusive and personal control of THE ESQUIRE TAVERN’s cash funds are required to account for these funds and will
be counseled for negligence for any shortages. More than one shortage may result in disciplinary action, up to and including possible
termination.

General Policies & Procedures:

• Credit Cards: Guests will not be given cash back on any credit card transaction under any circumstances. The tip, total or form of payment
may be altered on any credit card transaction by a manager only. Employee must immediately notify managers on any discrepancies/cal-
culation errors.
• Using your personal funds or asking an employee to use their personal funds to replace drawer shortages is a serious violation of policy. Cash
handling discrepancies must be documented on a counseling form (Hourly) and Interim Review (Managers
• All overages in cash should be explained in the comment section when entering your deposit in the back-office computer.
• No cash is to be retained as a ‘slush fund’ to cover other shortages.
• In cases of theft, dishonesty, or use of property for personal gain, our policy is to prosecute to the fullest extent of the law. Whenever
possible, we will postpone prosecution until a full investigation is completed and sufficient evidence can be obtained. The law gives you
certain rights during such on-going investigations.
• THE ESQUIRE TAVERN Managers and certified Shift Leaders are responsible for the proper handling, accounting, and documentation of all
revenue encountered on a shift. This includes cash, credit card receipts, coupons, gift certificates, traveler’s checks, promotional letters, and
any other miscella- neous exchanges (e.g. Paid-Outs with receipts). Personal checks are not accepted.
• Handling money is to be done in a safe area (e.g., in the office with the door locked) and secured immediately. Any problems with locks on
the office door or safe must be immediately reported in writing to your Director of Operations. Failure to do so may result in discipline up to
and including immediate termination.
• Perform only one check out at a time. Trying to do too much can cause confusion and result in miscounts and loss. Employees are never to
count money in view of guests.
• Never leave the safe on day-lock (unsecured). Failure to do so may result in discipline up to and including immediate termination.
• At the end of each shift, count all cash drawers before and after making change. Adding-machine tapes with dates and manager initials
must be put in the cash drawer after each counting. Your Director of Operations must be immediately notified of any cash shortages. S/he
will deter- mine if an individual’s handling of money is up to THE ESQUIRE TAVERN standard.
• In the event of a robbery, THE ESQUIRE TAVERN money and/or assets will be given up without a struggle and/or argument.
• Failure to follow THE ESQUIRE TAVERN’s cash handling procedures and failing to secure THE ESQUIRE TAVERN’s assets, including but not
limited to credit card receipts, gift cards, gift certificates, checks, etc. is subject to disciplinary action up to and including termination.
• All money collected from server, bar, and take-out employees must be immediately verified and securely put away (don’t leave money in
check presenters on top of the desk).
• Managers must not borrow or lend money to any employees.
• All managers and shift leaders must be trained on proper cash handling policies and procedures. It is the responsibility of all General
Man- agers to ensure that his/her management team is properly trained to execute all cash handling procedures
• Managers must only access the counter/take-out cash drawer by using their Aloha Mag Card with permission from counter or take-out em-
ployees. Take-out/counter servers are responsible for securing their Mag Cards. Under no circumstances is a take-out/counter employee to
leave their Mag Card by the register or in any place where is it accessible to a manager or other hourly employee.

The following are examples of cash handling policy violations, but not limited to:
• Failure to follow proper cash handling procedures, failure to present a check to each and every guest, shortages of THE ESQUIRE TAVERN’s
cash funds, inap- propriate use of company funds for personal gain, petty cash/cash theft or fraud, “borrowing” money for personal use from
petty cash and/ or writing IOU’s, and voiding any intended form of guest payment.
• Credit card fraud, including, but not limited to, giving guests cash back on any credit card transaction, altering tips or total on any credit
card transaction, failing to get manager’s prior approval for any credit cards that must be manually entered, credit card fraud, double swipe
or manual entry of a credit card for fraudulent purposes, or converting cash sales into credit card or gift card sales.
• Fraud, theft, misappropriation or manipulation of funds, including, but not limited to, sales, contest, inventory manipulation and
padding, selling company property for personal gain, time card fraud, Void, Comp and Discount abuse, or re-opening guest checks for
fraudulent purposes.

With my signature I acknowledge that I have received and read THE ESQUIRE TAVERN’s Cash Handling & Policy Procedures and that I
understand its contents. I further acknowledge and understand that any violation of the Cash Handling & Policy Procedures may result in
disciplinary action, up to and including termination. I further understand that nothing in this policy alters the at-will nature of my employment
with THE ESQUIRE TAVERN.

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