Exploring the Project Management Processes

Every process in project management includes three things:

• Inputs: things you need for the process

• Tools and techniques: how you’ll do the process

• Outputs: things the process creates

Although you don’t need to memorize these inputs, tools and techniques, and outputs (ITTOs), it’s
a good idea to be familiar with the mechanics of each process. This document has all the ITTOs
listed for each process.

Monitoring
Objective Initiating Planning Executing and Closing
Controlling

Project Develop Develop Project Direct and Manage Monitor and Close
Integration Project Management Plan Project Work Control Project Project or
Management Charter Manage Project Work Phase
Knowledge Perform
Integrated
Change Control

Project Scope Plan Scope Validate Scope

Management Management Control Scope
Collect
Requirements
Define Scope
Create WBS

Project Schedule Plan Schedule Control Schedule

Management Management
Define Activities
Sequence
Activities
Estimate Activity
Durations
Develop Schedule

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 1
 Monitoring
Objective Initiating Planning Executing and Closing
Controlling

Project Cost Plan Cost Control Costs

Management Management
Estimate Costs
Determine Budget

Project Quality Plan Quality Manage Quality Control Quality

Management Management

Project Resource Plan Resource Acquire Resources Control

Management Management Develop Team Resources
Estimate Activity Manage Team
Resources

Project Plan Manage Monitor

Communications Communications Communications Communications
Management Management

Project Risk Plan Risk Implement Risk Monitor Risks

Management Management Responses
Identify Risks
Perform
Qualitative
Analysis
Perform
Quantitative
Analysis
Plan Risk
Responses

Project Plan Procurement Conduct Control

Procurement Management Procurements Procurements
Management

Project Identify Plan Stakeholder Manage Monitor

Stakeholder Stakeholders Engagement Stakeholder Stakeholder
Management Engagements Engagement

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 2
4.1 Develop Project Charter

Inputs Tools & Techniques Outputs

Business documents Expert judgment Project charter

Agreements Data gathering Assumption log

Enterprise
Interpersonal and team skills
environmental factors
Organizational process
Meetings
assets

4.2 Develop Project Management Plan

Inputs Tools & Techniques Outputs

Project charter Expert judgment Project management plan

Outputs from other

Data gathering
processes
Enterprise
Interpersonal and team skills
environmental factors
Organizational process
Meetings
assets

4.3 Direct and Manage Project Work

Inputs Tools & Techniques Outputs

Project management
Expert judgment Deliverables
plan
Project management
Project documents Work performance data
information system
Approved change
Meetings Issue log
requests
Enterprise
Change requests
environmental factors
Organizational process Project management plan
assets updates

Project documents updates

Organizational process
assets updates

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 3
4.4 Manage Project Knowledge

Inputs Tools & Techniques Outputs

Project management
Expert judgment Lessons learned register
plan
Project management plan
Project documents Knowledge management
updates
Organizational process
Deliverables Information management
assets updates
Enterprise
Interpersonal and team skills
environmental factors
Organizational process
assets

4.5 Monitor and Control Project Work

Inputs Tools & Techniques Outputs

Project management
Expert judgment Work performance reports
plan
Project documents Data analysis Change requests
Work performance Project management plan
Decision-making
information updates
Agreements Meetings Project documents updates
Enterprise
environmental factors
Organizational process
assets

4.6 Perform Integrated Change Control

Inputs Tools & Techniques Outputs

Project management
Expert judgment Approved change requests
plan
Project management plan
Project documents Change control tools
updates
Work performance
Data analysis Project documents updates
reports
Change requests Decision-making
Enterprise
Meetings
environmental factors
Organizational process
assets

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 4
4.7 Close Project or Phase

Inputs Tools & Techniques Outputs

Project charter Expert judgment Project documents updates

Project management Final product, service, or

Data analysis
plan result transition

Project documents Meetings Final report

Organizational process
Accepted deliverables
assets updates

Business documents

Agreements

Procurement
documentation
Organizational process
assets

5.1 Plan Scope Management

Inputs Tools & Techniques Outputs

Project charter Expert judgment Scope management plan

Project management Requirements management

Data analysis
plan plan
Enterprise
Meetings
environmental factors
Organizational process
assets

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 5
5.2 Collect Requirements

Inputs Tools & Techniques Outputs

Requirements
Project charter Expert judgment
documentation
Project management Requirements traceability
Data gathering
plan matrix
Project documents Data analysis

Business documents Decision-making

Agreements Data representation

Enterprise
Interpersonal and team skills
environmental factors
Organizational process
Context diagram
assets
Prototypes

5.3 Define Scope

Inputs Tools & Techniques Outputs

Project charter Expert judgment Project scope statement

Project management
Data analysis Project documents updates
plan
Project documents Decision-making
Enterprise
Interpersonal and team skills
environmental factors
Organizational process
Product analysis
assets
5.4 Create WBS

Inputs Tools & Techniques Outputs

Project management
Expert judgment Scope baseline
plan
Project documents Decomposition Project documents updates
Enterprise
environmental factors
Organizational process
assets

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 6
5.5 Validate Scope

Inputs Tools & Techniques Outputs

Project management
Inspection Accepted deliverables
plan
Work performance
Project documents Decision-making
information

Verified deliverables Change requests

Work performance
Project documents updates
data

5.6 Control Scope

Inputs Tools & Techniques Outputs

Project management Work performance
Data analysis
plan information

Project documents Change requests

Work performance Project management plan

data updates
Organizational process
Project documents updates
assets

6.1 Plan Schedule Management

Inputs Tools & Techniques Outputs

Project charter Expert judgment Schedule management plan

Project management
Data analysis
plan
Enterprise
Meetings
environmental factors
Organizational process
assets

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 7
6.2 Define Activities

Inputs Tools & Techniques Outputs

Project management
Expert judgment Activity list
plan
Enterprise
Decomposition Activity attributes
environmental factors
Organizational process
Rolling wave planning Milestone list
assets

Meetings Change requests

Project management plan

updates

6.3 Sequence Activities

Inputs Tools & Techniques Outputs

Project management Precedence diagramming Project schedule network
plan method diagrams
Dependency determination and
Project documents Project documents updates
integration
Enterprise
Leads and lags
environmental factors
Organizational process Project management
assets information system

6.4 Estimate Activity Durations

Inputs Tools & Techniques Outputs

Project management
Expert judgment Duration estimates
plan

Project documents Analogous estimating Basis of estimates

Enterprise
Parametric estimating Project documents updates
environmental factors
Organizational process
Three-point estimating
assets
Bottom-up estimating
Data analysis
Decision-making

Meetings

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 8
6.5 Develop Schedule

Inputs Tools & Techniques Outputs

Project management
Schedule network analysis Schedule baseline
plan
Project documents Critical path method Project schedule

Agreements Resource optimization Schedule data

Enterprise
Data analysis Project calendars
environmental factors
Organizational process
Leads and lags Change requests
assets
Project management plan
Schedule compression
updates
Project management
Project documents updates
information system
Agile release planning

6.6 Control Schedule

Inputs Tools & Techniques Outputs

Project management Work performance
Data analysis
plan information
Project documents Critical path method Schedule forecasts
Work performance Project management
Change requests
data information system
Organizational process Project management plan
Resource optimization
assets updates
Leads and lags Project documents updates

Schedule compression

7.1 Plan Cost Management

Inputs Tools & Techniques Outputs

Project charter Expert judgment Cost management plan

Project management
Data analysis
plan
Enterprise
Meetings
environmental factors
Organizational process
assets

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 9
7.2 Estimate Costs

Inputs Tools & Techniques Outputs

Project management
Expert judgment Cost estimates
plan
Project documents Analogous estimating Basis of estimates
Enterprise
Parametric estimating Project documents updates
environmental factors
Organizational process
Bottom-up estimating
assets
Three-point estimating

Data analysis
Project management
information system
Decision-making

7.3 Determine Budget

Inputs Tools & Techniques Outputs

Project management
Expert judgment Cost baseline
plan
Project funding
Project documents Cost aggregation
requirements
Business documents Data analysis Project documents updates

Agreements Historical information review

Enterprise
Funding limit reconciliation
environmental factors
Organizational process
Financing
assets
7.4 Control Costs

Inputs Tools & Techniques Outputs

Project management Work performance
Expert judgment
plan information
Project documents Data analysis Cost forecasts
Project funding
To-complete performance index Change requests
requirements
Work performance Project management Project management plan
data information system updates
Organizational process
Project documents updates
assets

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 10
8.1 Plan Quality Management

Inputs Tools & Techniques Outputs

Project charter Expert judgment Quality management plan

Project management
Data gathering Quality metrics
plan
Project management plan
Project documents Data analysis
updates
Enterprise
Decision-making Project documents updates
environmental factors
Organizational process
Data representation
assets

Test and inspection planning

Meetings

8.2 Manage Quality

Inputs Tools & Techniques Outputs

Project management
Data gathering Quality reports
plan
Test and evaluation
Project documents Data analysis
documents
Organizational process
Decision-making Change requests
assets
Project management plan
Data representation
updates

Audits Project documents updates

Design for X

Problem-solving

Quality improvement methods

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 11
8.3 Control Quality
Inputs Tools & Techniques Outputs
Project management Quality control
Data gathering
plan measurements
Project documents Data analysis Verified deliverables
Approved change Work performance
Inspection
requests information
Deliverables Testing/product evaluations Change requests
Work performance Project management plan
Data representation
data updates
Enterprise
Meetings Project documents updates
environmental factors
Organizational process
assets
9.1 Plan Resource Management
Inputs Tools & Techniques Outputs

Project charter Expert judgment Resource management plan

Project management
Data representation Team charter
plan
Project documents Organizational theory Project documents updates
Enterprise
Meetings
environmental factors
Organizational process
assets
9.2 Estimate Activity Resources
Inputs Tools & Techniques Outputs
Project management
Expert judgment Resource requirements
plan
Project documents Bottom-up estimating Basis of estimates
Enterprise Resource breakdown
Analogous estimating
environmental factors structure
Organizational process
Parametric estimating Project documents updates
assets
Data analysis
Project management
information system
Meetings

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 12
9.3 Acquire Resources

Inputs Tools & Techniques Outputs

Project management Physical resource
Decision-making
plan assignments

Project documents Interpersonal and team skills Project team assignments

Enterprise
Preassignment Resource calendars
environmental factors
Organizational process
Virtual teams Change requests
assets
Project management plan
updates

Project documents updates

Enterprise environmental
factors updates
Organizational process
assets updates

9.4 Develop Team

Inputs Tools & Techniques Outputs

Project management Team performance
Colocation
plan assessments

Project documents Virtual teams Change requests

Enterprise Project management plan

Communication technology
environmental factors updates
Organizational process
Interpersonal and team skills Project documents updates
assets
Enterprise environmental
Recognition and rewards
factors updates
Organizational process
Training
assets updates
Individual and team
assessments

Meetings

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 13
9.5 Manage Team

Inputs Tools & Techniques Outputs

Project management
Interpersonal and team skills Change requests
plan
Project management Project management plan
Project documents
information system updates
Work performance
Project documents updates
reports
Team performance Enterprise environmental
assessments factors updates
Enterprise
environmental factors
Organizational process
assets
9.6 Control Resources

Inputs Tools & Techniques Outputs

Project management Work performance
Data analysis
plan information
Project documents Problem-solving Change requests
Work performance Project management plan
Interpersonal and team skills
data updates
Project management
Agreements Project documents updates
information system
Organizational process
assets
10.1 Plan Communications Management

Inputs Tools & Techniques Outputs

Communications
Project charter Expert judgment
management plan
Project management Communication requirements Project management plan
plan analysis updates
Project documents Communication technology Project documents update
Enterprise
Communication models
environmental factors
Organizational process
Communication methods
assets
Interpersonal and team skills

Data representation

Meetings

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 14
10.2 Manage Communications

Inputs Tools & Techniques Outputs

Project management
Communication technology Project communications
plan
Project management plan
Project documents Communication methods
updates
Work performance
Communication skills Project documents updates
reports
Enterprise Project management Organizational process
environmental factors information system assets updates
Organizational process
Interpersonal and team skills
assets

Meetings

10.3 Monitor Communications

Inputs Tools & Techniques Outputs

Project management Work performance
Expert judgment
plan information
Project management
Project documents Change requests
information system
Work performance Project management plan
Data representation
data updates
Enterprise
Interpersonal and team skills Project documents updates
environmental factors
Organizational process
Meetings
assets

11.1 Plan Risk Management

Inputs Tools & Techniques Outputs

Project charter Expert judgment Risk management plan

Project management
Data analysis
plan

Project documents Meetings

Enterprise
environmental factors
Organizational process
assets

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 15
11.2 Identify Risks

Inputs Tools & Techniques Outputs

Project management
Expert judgment Risk register
plan
Project documents Data gathering Risk report

Agreements Data analysis Project documents updates

Procurement
Interpersonal and team skills
documentation
Enterprise
Prompt lists
environmental factors
Organizational process
Meetings
assets
11.3 Perform Qualitative Risk Analysis

Inputs Tools & Techniques Outputs

Project management
Expert judgment Project documents updates
plan
Project documents Data gathering
Enterprise
Data analysis
environmental factors
Organizational process
Interpersonal and team skills
assets
Risk categorization

Data representation

Meetings

11.4 Perform Qualitative Risk Analysis

Inputs Tools & Techniques Outputs

Project management
Expert judgment Project documents updates
plan
Project documents Data gathering
Enterprise
Interpersonal and team skills
environmental factors
Organizational process
Representations of uncertainty
assets
Data analysis

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 16
11.5 Plan Risk Responses

Inputs Tools & Techniques Outputs

Project management
Expert judgment Change requests
plan
Project management plan
Project documents Data gathering
updates
Enterprise
Interpersonal and team skills Project documents updates
environmental factors
Organizational process
Strategies for threats
assets
Strategies for opportunities

Contingent response strategies

Strategies for overall project risk

Data analysis

Decision-making

11.6 Implement Risk Responses

Inputs Tools & Techniques Outputs

Project management
Expert judgment Change requests
plan
Project documents Interpersonal and team skills Project documents updates
Organizational process Project management
assets information system
11.7 Monitor Risks

Inputs Tools & Techniques Outputs

Project management Work performance
Data analysis
plan information
Project documents Audits Change requests
Work performance Project management plan
Meetings
data updates
Work performance
Project documents updates
reports
Organizational process
assets updates

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 17
12.1 Plan Procurement Management

Inputs Tools & Techniques Outputs

Procurements management
Project charter Expert judgment
plan

Business documents Data gathering Procurement strategy

Project management
Data analysis Bid documents
plan
Procurement statement of
Project documents Source selection analysis
work
Enterprise
Meetings Source selection criteria
environmental factors
Organizational process
Make-or-buy decisions
assets

Independent cost estimates

Change requests

Project documents updates

Organizational process
assets updates

12.2 Conduct Procurements

Inputs Tools & Techniques Outputs

Project management
Expert judgment Selected sellers
plan

Project documents Advertising Agreements

Procurement
Bidder conferences Change requests
documentation
Project management plan
Seller proposals Data analysis
updates
Enterprise
Interpersonal and team skills Project documents updates
environmental factors
Organizational process Organizational process
assets assets updates

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 18
12.3 Control Procurements

Inputs Tools & Techniques Outputs

Project management
Expert judgment Closed procurements
plan
Work performance
Project documents Claims administration
information
Procurement documentation
Agreements Data analysis
updates
Procurement
Inspection Change requests
documentation
Approved change Project management plan
Audits
requests updates
Work performance
Project documents updates
data
Enterprise Organizational process
environmental factors assets updates
Organizational process
assets

13.1 Identify Stakeholders

Inputs Tools & Techniques Outputs

Project charter Expert judgment Stakeholder register

Business documents Data gathering Change requests

Project management Project management plan

Data analysis
plan updates

Project documents Data representation Project documents updates

Agreements Meetings

Enterprise
environmental factors
Organizational process
assets

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 19
13.2 Plan Stakeholder Engagement

Inputs Tools & Techniques Outputs

Stakeholder engagement
Project charter Expert judgment
plan
Project management
Data gathering
plan
Project documents Data analysis

Agreements Decision-making
Enterprise
Data representation
environmental factors
Organizational process
Meetings
assets
13.3 Manage Stakeholder Engagement

Inputs Tools & Techniques Outputs

Project management
Expert judgment Change requests
plan
Project management plan
Project documents Communication skills
updates
Enterprise
Interpersonal and team skills Project documents updates
environmental factors
Organizational process
Ground rules
assets
Meetings

13.4 Monitor Stakeholder Engagement

Inputs Tools & Techniques Outputs

Project management Work performance
Data analysis
plan information
Project documents Decision-making Change requests
Work performance Project management plan
Data representation
data updates
Enterprise
Communication skills Project documents updates
environmental factors
Organizational process
Interpersonal and team skills
assets
Meetings

CAPM®/PMP® Project Management Certification All-in-One Exam Guide, Fourth Edition

by Joseph Phillips
© 2018 McGraw-Hill Education PMP Training Online (www.instructing.com) page 20