APEL(C) SELF-ASSESSMENT FORM

Students are required to complete all parts (Part A, Part B and Part C). Self-assessment
report submission must be done separately for each course applied for credit transfer.
Please refer to your assigned advisors for assistance. Should you have any enquiries,
please contact APEL (C) coordinators from SICT APEL Unit.

PART A: PERSONAL PARTICULARS

Name STUDENT FULL NAME

Identity Card Number XXXXXX-XX-XXXX
Student ID Number XXXXXX
Name of Programme BACHELOR OF BUSINESS ADMINISTRATION-
INTERNATIONAL BUSINESS
Course Name Operation Management
Course Code BBI 4213
No. of Credits of the 3
Course

PART B: SELF-ASSESSMENT EXERCISE

Course Learning Outcomes I have learned this I know I am willing to I need to take
(CLO) through my former most of this complete a task/ the module
On completion of this studies or working but I have assignment or any
course, the learner should be career and can no paper form of relevant
able to… provide paper evidence assessment to
evidence/ show I have
documents/ learned this
certificates
CLO 1: explain the basic YES
statistical concepts
applicable in business
CLO 2: describe strategies YES
for displaying data
CLO 3: Compute measures YES
of central tendency and
dispersion
CLO 4: Apply linear YES
regression method

PART C: REPORT SUBMISSION

Write and submit a minimum of 500-word report based on your prior experiential learning of
each of the course learning outcomes within the stipulated time:
Report Title: OPERATION MANAGEMENT

Operations management is the process that generally plans, controls and supervises

manufacturing and production processes and service delivery. Operations management is
important in a business organization because it helps effectively manage, control and
supervise goods, services and people. In this course we can conclude some of highlight that
important to learn. First of all, we can define the role of operations management as part of the
whole organization. Then, key responsibilities and skills of an operations manager. It also
about demonstrate an awareness about the historical development of operations management.
The different stages of the transformation process using the Input/Output Transformation
Model and four key sources of process variations and we examine the steps involved in
conducting a process efficiency audit.

From my previous lesson I gained knowledge, operations and sales are the two line
functions in a business organization. All other functions are accounting, finance, marketing,
IT and so on. Finance and operations management personnel cooperate by exchanging
information and expertise in such activities as the budgeting. Budgets must be prepared to
plan financial requirements. Budgets must sometimes be adjusted, and performance relative
to a budget must be evaluated. Then, Economic analysis of investment proposals.
Evaluation of alternative investments in plant and equipment requires inputs from both
operations and finance people. Futhermore, Provision of funds. The necessary funding of
operations and the amount and timing of funding can be critical.

Some of three key aspect of operations management is process management. A

process consists of one or more actions that transform inputs into outputs. In essence, the
central role of all management is process management. Businesses are composed of many
interrelated processes. Generally speaking, there are three categories of business processes
first, upper-management processes. These govern the operation of the entire organization.
Examples include organizational governance and organizational strategy. Secondly,
Operational processes. These are the core processes that make up the value stream. Examples
include purchasing, production and/or service, marketing, and sales. Then, Supporting
processes. These support the core processes. Examples include accounting, human resources,
and IT (information technology).
 Business processes, large and small, are composed of a series of supplier–customer
relationships, where every business organization, every department, and every individual
operation is both a customer of the previous step in the process and a supplier to the next step
in the process. Operations management transforms inputs (labor, capital, equipment, land,
buildings, materials and information) into outputs (goods and services) that provide added
value to customers. Another component of the transformation model in is the feedback loop.
Feedback is used to control the operations system, by adjusting the inputs and transformation
processes that are used to achieve desired outputs. Feedback is essential for operations
managers. It can come from both internal and external sources. Internal sources include
testing, evaluation and continuously improving goods and services. External sources include
those who supply products or services to end-customers as well as feedback from customers
themselves.

Nowadays, we can said accurately many company need to operate an operation

management. It become most important role to make those company more systematic and
organizely. It also help many people for build up their career.

I confirm that all the details on this form are correct to the best of my knowledge.

Signature:
Submitted by: STUDENT FULL NAME
Date: DD/MM/YYYY
For office use only:

Received by: Recommendation:

Date: Recommend for portfolio since she has the

right experience to fulfil the CLO of this
course.