Haleigh Bain

haleigh.bain00@gmail.com  www.linkedin.com/in/haleighbain

Education
University of Wisconsin – Madison Madison, WI
Bachelor of Science – Consumer Behavior & Marketplace Studies December 2021
Certificates: Entrepreneurship & Digital Studies
Cumulative GPA: 3.75/4.00 (Dean’s List, 5 semesters)

Retail & marketing Experience

Menards De Pere, WI
Retail Cashier May 2021 – November 2021
 Provided courteous, friendly service to all customers.
 Performed cash handling with accuracy.
 Operated with knowledge of company rebate system.
 Adapted to customer inquisitions for merchandise.
 Administered various transactions including Special Order and picking tickets.
 Researched products with no SKU via the store app to ensure excellent customer service.

Campo Alpaca Remote Work

Digital Marketing Intern January 2021 – May 2021
 Engaged with social media accounts to augment new customers.
 Created daily content for Instagram and Facebook accounts 7 days a week.
 Managed and crafted daily stories for social media accounts 7 days a week.
 Brainstormed and collaborated on new campaigns that increased our total orders by 242%.
 Constructed and coordinated content for e-mail marketing sent to Campo subscribers weekly.
 Contributed to achieving a 633% increase in sales the duration of the internship.

Walmart De Pere, WI
eCommerce Personal Shopper May 2020 – August 2020
 Picked general and grocery merchandise orders originating from Walmart's online platform.
 Worked together with a team to fulfill orders involving 3,000-5,500 items each day.
 Ensured perishable and fragile merchandise is properly bagged.
 Had efficiency in frozen/chilled orders to assure completion within 30 minutes.
 Prevented product contamination by utilization of recommended safety procedures.

Designer Shoe Warehouse Ashwaubenon, WI

Sales Associate April 2018 – August 2019
 Provided excellent customer service out on the sales floor and up front as a cashier.
 POSed various transactions appropriately.
 Ensured DSW standards were met regarding visual merchandising.
 Brainstormed with customers for an appropriate product, then placed their order in the store.
Withheld knowledge relating to the customer loyalty program and benefits.

campus leadership and Involvement

SPILL – Supporting Peers In Laidback Listening Madison, WI
Peer Supporter March 2019 – December 2021
 Interacted in a peer-to-peer support network for UW-Madison students.
 Responded to anonymous SPILL e-mail messages sent by students with 24 hours.
 Maintained confidentiality standards.
 Displayed empathy and demonstrated netiquette through unbiased responses to students.
 Supported and provided on and off-campus resources to each student.