1. Step 1: Search Products On Lazada.

vn

-First, you visit Lazada.vn Website. You then rely on the search box, product categories, or
subcategories to search for products.

2. Step 2: Choose the Product You Want to Buy

Click on the product image you like to see product details.

3. Step 3: Check Product Information

Here, you can check information such as highlights, sales units or estimated delivery times.
Click “Buy Now” to move to the next step..

4. Step 4: Confirm Cart

Review your cart again, make sure that the product name and quantity are correct for your needs.
You can also add other products to the same basket or click “Proceed to checkout” to continue

5. Step 5: Enter your Email address or log in to your account

There are two options, if you place an order without registration, you will need to enter the Email
used to update the order status. Select I already have an account at Lazada.vn if you have registered
an account before (Recommended) to automatically fill in the previously saved information. Then
you click “Continue”.

6. Step 6: Enter Shipping Information

This step is very important, please enter your shipping information correctly to avoid lost goods. You
can also preview the delivery fee. Then you click “Continue”.

7. Step 7: Select Payment Method

Choose the right payment method,You can pay by the following ways:

Credit/debit card

Bank account, domestic ATM.

Installment via credit card.

You can even pay cash on delivery (COD) so you don't reveal your personal information when
shopping online.

8. Step 8: Place an Order

Check the order information again. If you are a company that needs to issue an invoice, please fill in
more information such as company name, tax code, etc. Click “order” to submit the order.

9. Step 9: Receive Order Confirmation Notice

Confirm that the order has been sent successfully, you should save the order number to easily check
your order later.

10.Step 10.

Customers are allowed to inspect products before receiving them

With the contract signing process, strict censorship standards and professional working style, we
hope to maximize the shopping experience of our customers. See steps to check Lazada orders at
Lex VN.

You have the right not to receive the goods in case you open them to check that the goods are not as
ordered. Currently, Lazada has several thousand affiliate partners opening booths, so many people
are worried about the quality of products purchased at Lazada.
1.MARKETING

MARKETING IS THE FIRST STEP IN THE BUSINESS PROCESS.Lazada has incorporated

many different marketing strategies to reach its goal of getting customers to purchase
its products. So let us go through the marketing strategies implemented by the company
in the coming section.
Lazada focuses on acquiring a large new customer base and generating higher revenue
who access the internet via different media like desktop, mobile phone. To achieve the
above, the Lazada group adopted the flexible bid strategy of ‘Google AdWords’. These
bid techniques present choices that permit organizations to computerize their expense
per-click offers to accomplish objectives like ROI augmentation, change amplification,
cost per procurement, and permeability. 
Lazada utilized a procedure called target outclassing share, which empowered the
online retailer to outclass its rivals on essential catchphrases. The objective outclassing
share bid procedure permits organizations to raise or lower their offers up to a
predefined most extreme expense per snap to help their advertisements “outclass”
those of others. The group utilized this strategy to situate Lazada’s catchphrases in new
classifications.
 The procedure additionally advantageously offered the group the chance to offer
against vital contenders, getting permeability and traffic among another arrangement of
clients by focusing on their rivals’ catchphrases. This system empowered Lazada to
determine the most extreme expense per click it was able to pay, accordingly
controlling the expense important to outclass contenders’ areas. Lazada is also very
focused on content and customers. Not only choosing the information channels that
customers often frequent, Lazada also keeps the products customers are looking for
always displayed right in their eyes with attractive images and messages. Many Lazada
products sell flashsale for a short time, so displaying information at the right time is
highly effective.
2.SALES
SELLERS HAVE A MISSION TO PROVIDE INFORMATION, DESCRIPTION OF THE
PRODUCTS WE SELL ON LAZADA E-commerce PAGE. After that, the customer will rely
on the information introduced to decide whether to buy the product or not, the task
after the customer places an order will be the seller's responsibility for packaging and
delivery. After successful delivery or returned goods, lazada will have 1 statistics about
all purchases and customer reviews about the product, then make a complete statistics
report. and was given back to the marketing department to change the strategy

3.Support : The care position will be flexibly assigned to support the Seller or the
customer. Each support object will have different specific jobs. But basically all include
the following basic jobs:

– Through support channels, staff receives, advises and answers questions and
complaints from sellers and issues related to: Product content; Confirm order status;
Commercial business; Order processing and shipping; Customer issues related to
delivery, finance and payment; …

- Synthesize information and report to the system;

- Perform other tasks as assigned and directed by the Manager.

4.Accouting:
Research and provide accounting guidance related to historical and prospective
transactions, business facts and circumstances to accountants in other group entities
2. Determine appropriate accounting treatment for transactions and events which
require the application of significant professional judgment relative to technical
accounting standards
3. Determine appropriate accounting treatment on new business models that are
introduced.
4. Prepare technical white paper for accounting issues and business situation and seek
concurrence from external auditors.
5. Act as the focal point with external (Group) auditors for any audit related matters,
including quarterly audit reviews and ensure timely finalization of full year audit.
6. Support finalization of venture local statutory audits where it involves regional
coordination and advice.
7. Review contractual arrangements with business partners to ensure proper
accounting
8. Work collaboratively with Group team to manage and calculate stock based
compensation. Provide support on assumptions for stock options valuation. Partner
with stock administrator.
9. Act as regional focal point for Lease Accounting in the in-house lease accounting
system.