USER ROLE PROFILE TEMPLATE

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Different types of users (i.e. user roles) will use your product
Build a User Role Profile to describe
the users in your User Stories. The desire every customer has to improve themselves
and their life-situations.
How customers imagine their lives being better when
As a <Rookie Learner>,
they have the right solution.
I want to <dowload course material>
so that <I can learn new things to restore my Ford Mustang>

Document your user roles A rough estimate of the number of users in this
in a user role profile Read this
user role.
book

USER ROLE NAME: Rookie Learner Total Amount: 150

DESCRIPTION JOBS TO BE DONE TIME / PLACE / DEVICE

Give a short contextual description
of the user role. Describe why the
user role may use the application.
The Rookie Learner is interested in Racing
but has very little experience. He wants to
learn some interesting stuff. He has a dream
to join a Racing team.
Find a Job in the Racing Industry Time
Restore a 1967 Ford Mustang Shelby When and how often will the user role
Frequency: 1/week use the application?
Time/date: Weekend / Evenings
Intensity: 2 hours / week

CHARACTERISTICS GAPS TO BE ADDRESSED Place

Domain knowledge deals with the
understanding, ability and information
of a user that applies to a specific
topic, profession or activity.
The assumed IT-knowledge
of a user role may be important as
well.
Check out our complete user story course at
www.themasterchannel.com/courseoverview/24171
From which place will the user role use
Domain Knowledge No easy access to high quality courses At home (sometimes in garage)
the application?
No solutions for self-paced learning in the
Basic racing knowledge
weekend and the evenings
Device
Understands the basics of a combustion
Which devices does the user roles use
engine Desktop
to access the application (desktop,
iPad laptop, tablet, mobile phone)?
IT Knowledge
Geography
Rookie learners have good IT-skills
Where do the users in this user role
Belgian users (Dutch, French) come from - any specifics like
language that we must take into
account?
Why are alternative solutions not good enough?
What is missing in alternative solutions?
For a product to be relevant we need to bridge some of the gaps that people experience
when they try to get the job done.
USER ROLE NAME: Total Amount:
DESCRIPTION JOBS TO BE DONE TIME / PLACE / DEVICE

Time

CHARACTERISTICS GAPS TO BE ADDRESSED Place

Domain Knowledge

Device

IT Knowledge
Geography

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