Basic Job Knowledge & On Job Training (OJT) Form

Store Assistant
OJT Duration From: To:

This template must be completed by the trainer and trainee. The purpose is to record the training time trained, reporting the progress of the trainee,
which is based on the expectations and timeframe set from the training plan. This form will help to gather appropriate evaluation data as well as
document the progress of the trainee.

Section 1: Trainer Information (To be filled by trainer i.e., the superior/employer)

No: Trainer Name: Position: Contact No:

Section 2: Trainee Information (To be filled by trainee)

Trainee Name: Date Joined:

Position: Contact No:

Section 3: Form Guideline

This form is divided into 3 parts that compulsory to be fulfill by both parties, kindly refer to guideline below for further clarification:

Trainee
You are required to state the date of the training day and sign it. Please do not write or sign any column if the training is not yet conducted
Trainer
Evaluate the trainee based on the criteria and SOP provided. You are required to state the date and sign for every successful training conducted
Discipline
Ensure at all time during training conducted both trainer and trainee to maintain professional ethics at workplace.

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Remarks: Criteria/Job Task stated below will be evaluated by three aspect.

KNOWLEDGE - Trainer to explain about a particular topic as per SOP. Trainer show and tell while Trainee observe
PRACTICAL - Trainee to practice with guidance from the trainer. Trainee do and Trainer observe.
INDEPENDENT - Trainee to practice on his own with close supervision & feedback from trainer

TRAINEE OJT VALIDATION TRAINER OBSERVATION

You are required to state the date of the training day and sign it. Evaluate the trainee based on the criteria and SOP provided. You are
Please do not write or sign any column if the training is not yet required to state the date and sign for every successful training
Criteria/Job Task conducted conducted
Knowledge Independent
Knowledge Practical Independent Trainee & to do the Overall
Trainer
Initial & Practical function
Initial & Date
Yes/ No Yes/ No Yes/ No Date Pass/ Fail
Yes/ No Yes/ No
1. RECEIVING
1.1 Unload and load carton receive
To Receive stock and follow safety
Guideline.
1.2 Count and verify Carton Receive
Step 1: Receive Consignment Note (CN).
Step 2: Check CN invoice (IB) number tally
with actual IB received.
Step 3: Count carton receive as per written
in CN.
Step 4: Accept transit invoice receive as per
written in CN which been verify.
1.3 Item receive, checking and splitting
Step 5: Fill in record Receiving & update
white Board
Step 6: Open the carton and scan each
SKU receive with Zebex scanner
and press number 1.
1.4 Send the receiving file to headquarters
operation and get the confirmation file
receive within 3 days.
1.5 Completion Stock Check “Verification
Variance SKU Checking List”
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1.6 Declare Damage During Receive
(DDR) for any item receive defect which
unable repair or sell.
Remarks: Criteria/Job Task stated below will be evaluated by three aspect.

KNOWLEDGE - Trainer to explain about a particular topic as per SOP. Trainer show and tell while Trainee observe
PRACTICAL - Trainee to practice with guidance from the trainer. Trainee do and Trainer observe.
INDEPENDENT - Trainee to practice on his own with close supervision & feedback from trainer

TRAINEE OJT VALIDATION TRAINER OBSERVATION

You are required to state the date of the training day and sign it.
Evaluate the trainee based on the criteria and SOP provided. You are
Please do not write or sign any column if the training is not yet
required to state the date and sign for every successful training conducted
Criteria/Job Task conducted
Knowledge Independent
Knowledge Practical Independent Trainee & to do the Overall
Trainer
Initial & Practical function
Initial & Date
Yes/ No Yes/ No Yes/ No Date Pass/ Fail
Yes/ No Yes/ No
2. DELIVERY
2.1 Returning extra stock
2.1.1 Send feedback to warehouse
department for extra receiving stock.
2.1.2 Pack properly and attach the address
following with standard format.
2.1.3 Inform warehouse department once
the stock departs from the store.
3. TRANSFER OUT STOCK (TF Out)
3.1 Collect and fill in urgent transfer form.
3.2 Understand how to packing stock
transfer out.
4. STOCK CALL BACK (SCB)
4.1 Understand the category of product
recall
4.1.1 SCB – Stock Call Back
4.1.2 SRD – Stock Return Defect

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Remarks: Criteria/Job Task stated below will be evaluated by three aspect.

KNOWLEDGE - Trainer to explain about a particular topic as per SOP. Trainer show and tell while Trainee observe
PRACTICAL - Trainee to practice with guidance from the trainer. Trainee do and Trainer observe.
INDEPENDENT - Trainee to practice on his own with close supervision & feedback from trainer

TRAINEE OJT VALIDATION TRAINER OBSERVATION

You are required to state the date of the training day and sign it.
Evaluate the trainee based on the criteria and SOP provided. You are
Please do not write or sign any column if the training is not yet
required to state the date and sign for every successful training conducted
Criteria/Job Task conducted
Knowledge Independent
Knowledge Practical Independent Trainee & to do the Overall
Trainer
Initial & Practical function
Initial & Date
Yes/ No Yes/ No Yes/ No Date Pass/ Fail
Yes/ No Yes/ No
5. DAMAGE STOCK
5.1 Damage Stock
Understand and identify damage stock
category
- DMO - DMW - DMP
- DMC - DMN
- DDR - DME
5.2 Fill in damage Record Form
Understand to fill in damage form
5.3 Packing Stock Damage
Packing damage item by category
6. SHELF NUMBER UPDATE & PRICE LABEL
6.1 Update Shelf Number
To understand process display, follow
by shelf number record. Inform Main
Person once display item to new Shelf
6.2 Price Label
Know how to do process Re- print label
sticker, Price Label, Stock Label
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Remarks: Criteria/Job Task stated below will be evaluated by three aspect.

KNOWLEDGE - Trainer to explain about a particular topic as per SOP. Trainer show and tell while Trainee observe
PRACTICAL - Trainee to practice with guidance from the trainer. Trainee do and Trainer observe.
INDEPENDENT - Trainee to practice on his own with close supervision & feedback from trainer

TRAINEE OJT VALIDATION TRAINER OBSERVATION

You are required to state the date of the training day and sign it. Evaluate the trainee based on the criteria and SOP provided. You are
Please do not write or sign any column if the training is not yet required to state the date and sign for every successful training
Criteria/Job Task conducted conducted
Knowledge Independent
Knowledge Practical Independent Trainee & to do the Overall
Trainer
Initial & Practical function
Initial & Date
Yes/ No Yes/ No Yes/ No Date Pass/ Fail
Yes/ No Yes/ No
7. BARCODE PRINTER
7.1 Replace sticker at the barcode printer

7.2 The do’s and the don’ts

8. ASSIST CASHIER & PROMOTER
8.1 Searching Barcode and stock
8.2 Packing item Purchase
8.3 Traffic Control

8.4 Security
9. RECEIVING AREA MANAGEMENT
9.1 Maintaining a clean and tidy workplace
9.2 Emptying trash receptacles and cleaning
spills.

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Remarks: Criteria/Job Task stated below will be evaluated by three aspect.

KNOWLEDGE - Trainer to explain about a particular topic as per SOP. Trainer show and tell while Trainee observe
PRACTICAL - Trainee to practice with guidance from the trainer. Trainee do and Trainer observe.
INDEPENDENT - Trainee to practice on his own with close supervision & feedback from trainer

TRAINEE OJT VALIDATION TRAINER OBSERVATION

You are required to state the date of the training day and sign it. Evaluate the trainee based on the criteria and SOP provided. You are
Please do not write or sign any column if the training is not yet required to state the date and sign for every successful training
Criteria/Job Task conducted conducted
Knowledge Independent
Knowledge Practical Independent Trainee & to do the Overall
Trainer
Initial & Practical function
Initial & Date
Yes/ No Yes/ No Yes/ No Date Pass/ Fail
Yes/ No Yes/ No
10. CUSTOMER SERVICE
10.1 Greeting
10.2 Professionalism
10.3 Customer Assistance
10.4 Product Knowledge
10.5 Communication Skills
10.6 Confidence
10.7 Problem Solving
10.8 Multitasking

11. 0THERS
11.1 Punctuality at work
11.2 Attendance

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 SUMMARY
Trainee Trainer
Training Attendance
(To be attended before end of the training plan. Please tick and state the date)

Employee Handbook Date:

Code of Conduct Date:
Anti-Bribery and Corruption (ABC) Policy Date:
Customer Service Date:
Overall Rating Overall Rating
(Trainee to evaluate the trainer’s effectiveness of training trainee. Please tick one) (Trainer to evaluate the trainee’s overall performance. Please tick one)
1 - Unsatisfactory 1 - Unsatisfactory
2 - Satisfactory 2 - Satisfactory
3 - Very Satisfactory 3 - Very Satisfactory
4 - Excellent 4 - Excellent
Overall Comment from Trainee: - Overall Comment from Trainer: -

Trainee Signature: Trainer Signature:

Trainee Name: Trainer Name:
Date: Date:
HRM use only

Name Position Date