2-Self-Assessment Checklist

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Form 4.

1 SELF-ASSESSMENT CHECKLIST

Instructions: This Self-Check Instrument will give the trainer necessary


data of information which is essential in Bread and Pastry
Production NC II. Please check the appropriate box of your
answer to the questions below.

BASIC COMPETENCIES
1. Participate in Workplace Communication
CAN I...? YES NO
1.1 Obtain and convey workplace information?
1.2 Participate in workplace meeting and discussion?
1.3 Complete relevant work-related document?
2. Work In a Team Environment
2.1 Describe team role and scope?
2.3 Identify own role and responsibility within team?
2.2 Work as a team member?
3. Practice Career Professionalism
3.1 Integrate personal objectives with organizational goals?
3.2 Set and meet work priorities?
3.3 Maintain professional growth and development?
4. Practice Occupational Health and Safety Procedure
4.1 Identify hazards and risks?
4.2 Evaluate hazards and risks?
4.3 Control hazards and risks?
4.4 Maintain occupational health and safety awareness?
COMMON COMPETENCIES
1. Develop and Update Industry Knowledge
1.1 Seek information on the industry?
1.2 Update industry knowledge?
2. Observe Workplace Hygiene Procedures
2.1 Follow hygiene procedures?
2.2 Identify and prevent hygiene risks?
3. Perform Computer Operations
3.1 Plan and prepare for tasks to be undertaken?
3.2 Input data into computer?
3.3 Access information using computer?
3.4 Produce output/data using computer system?
3.5 Maintain computer equipment and systems?
4. Perform Workplace and Safety Practices
4.1 Follow workplace procedures for health, safety and
security practices?
4.2 Deal with emergency situations?
4.3 Maintain safe personal presentation standards?
5. Provide Effective Customer Service
5.1 Greet customer?
CAN I...? YES NO
5.2 Identify customer needs?
5.3 Deliver service to customer?
5.4 Handle queries through telephone, fax machine,
internet and email?
5.5 Handle complaints, evaluation and recommendations?
CORE COMPETENCIES
1. 1. Prepare and Produce Bakery Products
1.1 Prepare bakery products?
1.2 Decorate and present bakery products?
1.3 Store bakery products?
2. Prepare and Produce Pastry Products
2.1 Prepare pastry products?
2.2 Decorate and present pastry products?
2.3 Store pastry products?
3. Provide Room Service
3.1 Take and process room service orders?
3.2 Set up trays and trolleys?
3.3 Present room service meals and beverages to guests?
3.4 Present room service accounts?
3.5 Clear room service area?
4. Develop and Update Food and Beverage Knowledge
3.1 Research general information on food and beverage
cocktails?
3.2 Share information with customers?

Prepared by:

Dahlia L. Edradan
Jacobo Z. Gonzales Memorial School of Arts and Trades

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