Resource Person Interview Highlights
Ms. Cyril Anne Amorato – The strength of their hotel
Asst. Sales Manager, Fairmont
Bab Al Bahr, Abu Dhabi, UAE
Mrs. Reybie Rafols Iting –
against the neighbor competitors
is the room design.
Guest rooms are provided with
floor to ceiling glass windows
offering generous views of the
beach and the famous landmark
in Abu Dhabi, the Sheikh Zayed
Grand Mosque
Located in the lower ground
floor are the restaurants and
clubs. In this case, the guests
who aren’t staying in the hotel
can still be accommodated by
these restaurants and clubs for
additional sales.
there is also an outdoor staircase
leading to the beach events area
where the celebrations such as
weddings, and other parties are
usually held.
The hotel has also a banquet hall
for indoor functions.
The banquet reception has two
entrances. One connected to the
hotel lobby and one separate
main entrance.
There are 3 major types
Comments
Room design has a huge factor
to sales of the hotel.
Floor to ceiling glass windows
can offer generous views of the
natural environment outside the
hotel which the tourists prefer.
Locating restaurants and clubs
directly accessible from the
lobby will make it open to non-
hotel guests, thus, this will
increase the hotel’s users.
Providing a staircase from the
lobby leading to the outdoor
beach events area will enhance
the circulation and reduce the
unnecessary user traffic when
there is an event. This will also
give a nice impression of the
hotel view to the guests at the
lobby.
Banquet hall for indoor
functions is ideal because of
unpredicted weather
circumstances.
Providing a separate entrance
for the banquet hall will lessen
the unnecessary traffic and will
avoid crowding at the hotel’s
main entrance.
The guests who travel for
Former Front Office Manager &
Head of the Department, Carlton
Palace Hotel, Dubai, UAE
Mr. Jerome Tolentino Iting –
Former F&B Manager, Shangri-
La at the Fort Manila,
according to the interviewee. relaxation and leisure will be the
First, the ones who stay for priority of this proposal. This
relaxation. The first thing that study will address the usual
these guests look for is the spa. complaints of the guests stated
The usual complaints of these by the interviewee.
guests are the not-so sound-
proofed rooms.
The second ones are the guests These complaints can be
who stay for leisure. These enhanced through Architecture.
guests are her favorite because
they are lively and are open to
take the offers when it comes to
hotel amenities. The favorite
thing of these guests is the pool,
especially if there’s a bar on the
side. The usual complaints of
these guests are limited hotel
amenities.
The last type of guests are the Room service quality can also
ones who travel for business. be enhanced through proper
These are their high-profile spatial planning and improved
clients that they prioritize on circulation for faster movement
giving VIP treatments. These of the staff providing room
guests do not always care about services.
the amenities. They just want a
nice room with a nice room
service. Usual complaints of
these guests are poor room
service.
The more relaxing the hotel The design of the hotel facilities
facilities are, the lesser rude has a direct impact to the user’s
guests she encounters. mood.
Apparently, outdoor dining with The quality of outdoor dining
stunning views of either garden, experience can be maximized
poolside, or beach makes the through Biophilic Design. The
Philippines clients’ dining experience more presence of Biophilic Elements
appetizing and relaxing. will have a direct impact on the
He suggested to maximize the
dining setting.
Siargao’s potential when it
comes to views.
Both visual and non-visual
Outdoor dining with garden
connection to nature can
views while hearing waves on
improve the dining experience
the seashore would be a great
of the guests. Through these
feature.
Another suggestion by him is elements, a sensory responsive
the floating outdoor café. approach will be achieved.
Since Siargao is known as the Sense of sight, through the
Surfing Capital of the generous views of nature, sense
Philippines, a surf themed of smell, through the aromatic
floating café would be plants and food aroma, sense of
exceptional. hearing, through the sounds
However, there are things to
produced by nature, sense of
consider when it comes to the
touch, through the different
designs of the outdoor dining
textures of the surfaces in the
facilities.
As much as the guests enjoy the area, and lastly, sense of taste,
outdoor environment, what they through the food being served.
hate the most is the hassle
brought by the weather
conditions.

RESORT LOCATION ACCOMMODATION RECREATION WELLNESS FOOD

NAME
White General Double Rooms Bar n/a Pescetarian,
Banana Luna, Dormitory Rooms Surf Shop Vegan, and
Beach Siargao Vegetarian
Club menu
ONLY
Siargao General Floating Cottages 1,600 sqm pool Bleu Spa World class
Bleu Luna, - Own pool (biggest on the - Massage restaurant
Resort Siargao - Stone tub island) serving the
and Spa - Mini bar freshest
Garden De Luxe Beach Bar Yoga produce
- Garden room from the
- Mini Bar island.
 The Terraces Movie nights Indoor Gym
- Own Veranda
- Mini Bar
Reef General Bunk Rooms Beach Gym Facilities Casual
Beach Luna, Activities, Dining
Resort Siargao Billiards & Restaurant
Darts with Beach
Double Rooms Pool View
Apartment Rooms Surfing
Lessons
Beach Houses Bar
Romantic General Villas Pool Massage Seaside
Beach Luna, - Ocean view - Infinity Restaurant
Villas Siargao - Garden view pool
- 3 to 6 pax - Garden
pool
- Jacuzzi
Casa Grande Beach
- 4 pax Activities
Casa Studio Surfing
- 2 pax Lessons
Harana General Deluxe Rooms Voluntourism n/a Restaurant
Surf Luna, - 3 pax Activities
Resort Siargao Family Villas Surf School
- 7 pax
- Veranda
- Loft w/
Alfresco
Community Youth Garden
Villa
- 12 pax
- 18-45 years
old
- Two T&Bs
- Bunk Beds
Siargao General Premium Beach Suites Surfing Massage Warung –
Island Luna, Premium Garden Lessons Inhouse
Villas Siargao Suites Indonesian
- 5 pax Cuisine
- Own Balcony Restaurant
Deluxe Garden Suites
- One queen
sized bed
Kawili General Dorm Swimming Massage Breakfast
Resort Luna, - 12 beds Pool
Siargao - Shared
bathrooms
- Fans
Surf Shack Surfboard
 - Two beds Rental
- Airconditione
d
- Own Terrace
Native Cottage Motorbike
- Tropical island Rental
cottage vibe
Deluxe Cottage Living Room
- 3 pax
- Own Veranda
- Hammock
Family Cottage Beach
- 4 pax Activities
Isla General Ocean Premier Suites Beach and Spa Treatments Beachfront
Cabana Luna, - Beach view Leisure Restaurant
Resort Siargao - Own Lanai Activities with Asian
- Mini Pool and Western
Villas Infinity Pool Cuisine
- Deluxe
- Premier Isla Cusina
- Superior – wood fired
pizza
Hotel-type Rooms Beach Bar
Bulan General 8 Fan Rooms Swimming n/a Inhouse
Villas Luna, Pool Restaurant
Siargao 6 Airconditioned that serves
Rooms Filipino
Dishes and
Wine from
Sicily.
Bravo General Garden Room Unlimited n/a Bravo
Beach Luna, Double Room Surfing Restaurant –
Resort Siargao Surf Bunks Spanish and
Villas by Bravo Live Music International
Cuisine
Sandy General Bedroom Villas Paddleboard Aromatherapy Breakfast
Feet Luna, and Motorbike massage
Siargao Rentals sessions Cooking
Ground Floor Family Gazebo services
Loft Villas upon request
Upper Family Loft Island Tours w/
Villas picnic
Nay General The Perlah Villa Kids Area Aromatherapy Inhouse
Palad Luna, burner w/ high-end
Hideawa Siargao essential oils restaurant
y Deluxe Villa Beach Yoga Studio
Activities
Superior Villa Infinity Pool Gym
Superior Family Villa Beach Activity Spa Treatments
Lessons