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Name: Aya Sulaq

ID: 20200964
20200 Technical Writing and Communications Skills
Chapter 4- Worksheet 7 Solution

Note: Every email will be in a separate page.

Fix the following emails.

Email 1
You did not add the 2 mark bonus from Dr Nissreen from El Hasan library,please add
them to my overall mark she said there are 2 marks bonus on the homework for the
bonus and i came to your office and told you 
Thank you

From: aya20200964@std.psut.edu.jo
To: F.elissa@psut.edu.jo
CC: Dr.Nisreen@psut.edu.jo
Subject Line: Extra points
Dear Eng. Elissa,
Thank you for all your efforts during this semester.
I am writing this email to inform you that Dr. Nisreen from the El Hasan library has told me that
you are going to add two extra points to my homework grade. I have previously come to your
office to notify you. I would be grateful if you added the points to my total grade.
Looking forward to hearing from you.
Yours sincerely,
Aya
Email 2

Hello Engineer I am ………………….from Technical writing (2-3) can you tell me my


mark in the exam ?
and if yes can you please attach an image of my mark?
looking forward to hearing from you
thank you

From: aya20200964@std.psut.edu.jo
To: F.elissa@psut.edu.jo
Subject Line: Inquiring about my grade
Dear Eng. El-Issa,
I hope all is well.
My name is Aya Sulaq, from Technical Writing, Section 1. I am writing this email to ask if you
could show me my midterm exam’s grade. I would be also grateful if you attached an image of
my graded exam paper.
Please respond at your earliest convenience.
Yours sincerely,
Aya
Email 3

Dear Ms.Fadia
There's a mistake while entering my second grade... my second grade is 11 out of 15
...its entered 10 ....plus are all the final grades bad like that??? ...i got 27 ..but was
expecting at least 30 of out 40....so what's wrong?...and what's the average of the final
exam ?

From: aya20200964@std.psut.edu.jo
To: F.elissa@psut.edu.jo
Subject Line: Wrong Grade on E-learning
Dear Eng. El-Issa,
Thank you for your efforts throughout this semester.
I am Aya Sulaq, from Technical Writing, Section 1. Unfortunately, you have typed the wrong
grade for the second month’s exam as I got 11, but the e-learning page shows 10 out of 15
instead.
Moreover, I would like to ask if the final exam grades for all the students are unsatisfactory.
Although I got 27, I was expecting at least 30 marks out of 40. I would like to know if there is
something wrong. Also, I would appreciate it if you let me know the average grade for the final
exam.
Thank you for understanding.
Yours sincerely,
Aya
Email 4

So how would it takes for responding? 

From: aya20200964@std.psut.edu.jo
To: F.elissa@psut.edu.jo
Subject Line: Email responses
Dear Eng. El-Issa,
I hope this email finds you well.
My name is Aya Sulaq, from Technical Writing, Section 1. I was wondering about how long it
would take to receive a response to my email. Could you please send me a reply to my most
recent email?
Thank you.
Sincerely,
Aya
Email 5

I came to your office at from 10-11 but i didn't find you. Can you tell me
when is your exact office hourse for tomorrow ? I will be  here at the
University at 4pm for today , I you are here also please inform me. 

From: aya20200964@std.psut.edu.jo
To: F.elissa@psut.edu.jo
Subject Line: Office hours
Dear Eng. El-Issa,
It is a pleasure having to connect with you again.
My name is Aya Sulaq, from Technical Writing, Section 1. I would like to let you know that I
have come to your office this morning at 10:00 AM. Unluckily, I did not find you there.
I was wondering if you could let me know what time your office hours for tomorrow are.
However, I am going to stay on campus until 4:00 PM today. I would be thankful if you could
tell me whether I can see you today or not.
I appreciate your understanding.
Yours sincerely,
Aya

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