1 Persona

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Persona Team

1 Pains 2 Gains
Draw your
Fears, frustration and anxieties Hopes and dreams
persona here

3 Jobs to be done 4 Reality


What are they trying to do and How do they achieve those goals
why is it important for them? today? Any barriers in their way?
About this persona
Name?
Background?

5 Stories and observations


Write down quotes or observations that best describe their experience

6 Context
Are there other factors that we should take in consideration?

About this tool Personas can provide a range of different


Personas are ctional pro les, often perspectives, allowing teams to de ne and
developed as a way of representing a printsize: A1
engage the different interest groups that may
particular group based on their shared boardo nnovation.com/tools
exist within their target market.
interests and needs.
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