Energisation of Connection:-

(i) Where connection is to be provided from existing distribution system in electrified areas:-
Sl. No. Description Time Period
(i) Acceptance of Application Zero date
(ii) Field Inspection Within 2 days of Acceptance of Application
(iii) Load Sanction and demand note Within 2 days of Field Inspection
Within 2 days of raising demand
(iv) Payment of demand note
note
Release of connection, where no RoW or road
(v) Within 1 day of receipt of payment
cutting permission is required
Total time for release of connection where no Within 7 days of acceptance of
(vi)
RoW or road cutting permission is required application
Total time for release of connection where Within 15 days of acceptance of
(vii)
RoW or road cutting permission is required application

(ii) Connection where system augmentation is required in electrified areas:-

Sl. No. Description Time Period
Electrified Areas (where extension of line upto Within 15 days from the date of receipt of full payment
(i)
five poles is required) against demand note.
Electrified Areas (Where extension of lines or
augmentation of Distribution Transformation Within 2 months from the date of receipt of full payment
(ii)
capacity,where peak load of transformer has against demand note
reached 90% of its rated capacity)
Electrified Areas (Where new Distribution Within 4 months from the date of receipt of payment against
(iii)
Transformer is required) demand note
Electrified Areas (Where existing 11 KV Within 6 months from the date of receipt of payment against
(iv)
network needs to be augmented) demand note
Electrified Areas (Where existing 66/33 kV grid Within 8 months from the date of receipt of payment against
(v)
sub-station needs to be augmented) demand note
 GUARANTEED STANDARDS OF PERFORMANCE AND COMPENSATION TO CONSUMERS IN CASE OF DEFAULT
Sl. No. Service Area
(1) (2)
1 Connection where no Network augmentation is required
Release of connection in electrified
areas Regulation 11
2 Connection where Network augmentation is required
(i) Release of connection in Electrified
Areas (where extension of line upto Regulation 11
five poles is required)
(ii) Release of connection in Electrified
Areas (Where extension of lines or
augmentation of Distribution
Transformation capacity, where peak
load of transformer has reached 90%
of its rated capacity)
(iii) Release of connection in Electrified
Areas (Where new Distribution
Transformer is required)
(iv) Release of connection in Electrified
Areas (Where existing 11 kV network
needs to be augmented)
(v) Release of connection in Electrified
Areas (Where existing 66/33 kV grid
sub- station needs to be augmented)
3 Connection in Un-electrified Areas
(i) Release of connection in Un-
Electrified Areas (Where connection
from nearby existing network is
possible)
(ii) Release of connection in Un-
Electrified Areas/ Green Field
Projects (Where new network is to be
laid or grid station needs to be
established)
4 In case connection is denied after
receipt of payment against demand
note
5 Connection energized through loop
Standard Computation of period Compensation payable to consumer
of default for the period of default incase of
violation of
standard
(3) (4) (5)
As per From 8th day from the 1.5% of the demand charges deposited by
acceptance of application in consumer for each day of default.
case where no RoW or road
cutting permission is required
or From 15th day from the
acceptance of application in
case where RoW or road
cutting permission is
required, as the case may be.
As per From 16th day from the date
of receipt of full payment
against demand note.
As per After 2 months from the date
Regulation 11 of receipt of full payment
against demand note.
1.5% of the demand charges deposited by
As per After 4 months from the date
consumer for each day of default
Regulation 11 of receipt of payment against
demand note
As per After 6 months from the date
Regulation 11 of receipt of payment against
demand note
As per After 8 months from the date
Regulation 11 of receipt of payment against
demand note
As per After 4 months from the date 1% of the amount deposited by
Regulation 11 of receipt of payment against developer/applicants per day of default.
demand note.
As per After 12 months from the
Regulation 11 date of receipt of payment
against demand note.
- - 1.5% of the demand charges deposited by
consumer for each day of default subject
to maximum of the amount paid as per
demand note. Default to be computed
from the date of receipt of payment
As per - Rs. 500 per kW of sanctioned/ contract
Regulation 11 demand