Professional Documents
Culture Documents
Hindustan Times
Hindustan Times
By
Name: Y
Enrolment No-1501921708
(in BBA 3rd semester)
Department of Management
Lingaya’s Lalita Devi Institute of Management and Sciences
Guru Gobind Singh Indraprastha University
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CERTIFICATE
This subject on which this dissertation has been written by her original
contribution towards the discipline of management and it has not
previously formed the basis for the award of the Degree, Diploma, or other
similar title to any candidate.
Guide signature
( )
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DECLARATION
This work has not previously been accepted in substance for any degree
and is not being concurrently submitted in candidature for any degree/
diploma.
Signed:……………
Date:……………...
Statement 2
This project is the result of my own independent work/investigation,
except where otherwise stated. Other sources are acknowledged by giving
explicit references. A bibliography is appended.
Signed:…………
Date:…………..
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ACKNOWLEDGEMENT
This project work has been a great experience on MARKETING (WITH
SPECIAL REFERENCE TO HINDUSTAN TIMES).This work would not
have been possible without the help, cooperation, constructive suggestion
and well wishes of many people. I would like to thank all of them, as
mention a few here.
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Marketing
Marketing is an integrated communications-based process through which
individuals and communities are informed or persuaded that existing and
newly-identified needs and wants may be satisfied by the products and
services of others.
Definition
Marketing is defined by the American Marketing Association as the
activity, set of institutions, and processes for creating, communicating,
delivering, and exchanging offerings that have value for customers,
clients, partners, and society at large. The term developed from the
original meaning which referred literally to going to a market to buy or
sell goods or services.
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Seen from a systems point of view, sales process engineering views
marketing as a set of processes that are interconnected and interdependent
with other functions new approaches.
Marketing orientation
An orientation, in the marketing context, relates to a perception or attitude
a firm holds towards its product or service, essentially concerning
consumers and end-users. There exist several common orientations:
Product orientation
A firm employing a product orientation is chiefly concerned with the
quality of its own product. A firm would also assume that as long as its
product was of a high standard, people would buy and consume the
product.
This works most effectively when the firm has good insights about
customers and their needs and desires, as for example in the case of Sony
Walkman or Apple iPod, whether these derive from intuitions or research.
Sales orientation
A firm using a sales orientation focuses primarily on the selling/promotion
of a particular product, and not determining new consumer desires as such.
Such an orientation may suit scenarios in which a firm holds dead stock,
or otherwise sells a product that is in high demand, with little likelihood of
changes in consumer tastes diminishing demand.
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Production orientation
A firm focusing on a production orientation specializes in producing as
much as possible of a given product or service. Thus, this signifies a firm
exploiting economies of scale, until the minimum efficient scale is
reached.
Marketing orientation
The marketing orientation is perhaps the most common orientation used in
contemporary marketing. It involves a firm essentially basing its
marketing plans around the marketing concept, and thus supplying
products to suit new consumer tastes.
Customer orientation
A firm in the market economy survives by producing goods that persons
are willing and able to buy. Consequently, ascertaining consumer demand
is vital for a firm's future viability and even existence as a going concern.
Organizational orientation
In this sense, a firm's marketing department is often seen as of prime
importance within the functional level of an organization.Information
from an organization's marketing department would be used to guide the
actions of other department's within the firm. As an example, a marketing
department could ascertain (via marketing research) that consumers
desired a new type of product, or a new usage for an existing product.
With this in mind, the marketing department would inform the R&D
department to create a prototype of a product/service based on consumers'
new desires.
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The production department would then start to manufacture the product,
while the marketing department would focus on the promotion,
distribution, pricing, etc. of the product. Additionally, a firm's finance
department would be consulted, with respect to securing appropriate
funding for the development, production and promotion of the product.
Product
The product aspects of marketing deal with the specifications of
the actual goods or services, and how it relates to the end-user's
needs and wants. The scope of a product generally includes
supporting elements such as warranties, guarantees, and support.
Pricing
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This refers to the process of setting a price for a product, including
discounts. The price need not be monetary; it can simply be what is
exchanged for the product or services, e.g. time, energy, or
attention. Methods of setting prices optimally are in the domain of
pricing science.
Placement or distribution
This refers to how the product gets to the customer; for example,
point-of-sale placement or retailing. This third P has also
sometimes been called Place, referring to the channel by which a
product or service is sold (e.g. online vs. retail), which geographic
region or industry, to which segment (young adults, families,
business people), etc. also referring to how the environment in
which the product is sold in can affect sales.
Promotion
This includes advertising, sales promotion, including promotional
education, publicity, and personal selling. Branding refers to the
various methods of promoting the product, brand, or company.
These four elements are often referred to as the marketing mix, which a
marketer can use to craft a marketing plan.
Industrial or B2B marketing must account for the long term contractual
agreements that are typical in supply chain transactions. Relationship
marketing attempts to do this by looking at marketing from a long term
relationship perspective rather than individual transactions.
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service is delivered.
Physical Evidence - is tangible evidence of the service customers will
receive (for example a holiday brochure).
People - the people meeting and dealing with the customers.
The macro-environment
A firm's marketing macro-environment consists of a variety of external
factors that manifest on a large (or macro) scale. These are typically
economic, social, political or technological phenomena. A common
method of assessing a firm's macro-environment is via a PESTLE
(Political, Economic, Social, Technological, Legal, Ecological) analysis.
Within a PESTLE analysis, a firm would analyse national political issues,
culture and climate, key macroeconomic conditions, health and indicators
(such as economic growth, inflation, unemployment, etc.), social
trends/attitudes, and the nature of technology's impact on its society and
the business processes within the society.
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The micro-environment
A firm's micro-environment comprises factors pertinent to the firm itself,
or stakeholders closely connected with the firm or company.
Customers/consumers
Employees
Suppliers
Marketing research
Marketing research involves conducting research to support marketing
activities, and the statistical interpretation of data into information. This
information is then used by managers to plan marketing activities, gauge
the nature of a firm's marketing environment, attain information from
suppliers, etc.
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Product
Branding
A brand is a name, term, design, symbol, or other feature that
distinguishes products and services from competitive offerings. A brand is
more than a name, design or symbol. Brand reflects personality of the
company which is organizational culture.
Marketing communications
Marketing communications is defined by actions a firm takes to
communicate with end-users, consumers and external parties. Marketing
communications encompasses four distinct subsets, which are:
Personal sales
Oral presentation given by a salesperson who approaches individuals or a
group of potential customers:
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Sales promotion
Short-term incentives to encourage buying of products:
Instant appeal
Anxiety to sell
Public Relations
Public Relations (or PR, as an acronym) is the use of media tools by a firm
in order to promote goodwill from an organization to a target market
segment, or other consumers of a firm's good/service. PR stems from the
fact that a firm cannot seek to antagonize or inflame its market base, due
to incurring a lessened demand for its good/service. Organizations
undertake PR in order to assure consumers, and to forestall negative
perceptions towards it.
PR can span:
Interviews
Speeches/Presentations
Corporate literature, such as financial statements, brochures, etc.
Publicity
Publicity involves attaining space in media, without having to pay directly
for such coverage. As an example, an organization may have the launch of
a new product covered by a newspaper or TV news segment. This benefits
the firm in question since it is making consumers aware of its product,
without necessarily paying a newspaper or television station to cover the
event.
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Advertising
Advertising occurs when a firm directly pays a media channel to publicize
its product. Common examples of this include TV and radio adverts,
billboards, branding, sponsorship, etc.
Marketing Planning
The area of marketing planning involves forging a plan for a firm's
marketing activities. A marketing plan can also pertain to a specific
product, as well as to an organisation's overall marketing strategy.
Mission Statement
Corporate Objectives
Marketing Audit
SWOT analysis
Assumptions arising from the Audit and SWOT analysis
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Marketing objectives derived from the assumptions
An estimation of the expected results of the objectives
Identfication of alternative plans/mixes
Budgeting for the marketing plan
A first-year implementation programme
Corporate
Corporate marketing objectives are typically broad-based in nature, and
pertain to the general vision of the firm in the short, medium or long-term.
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Functional
The functional level relates to departments within the SBUs, such as
marketing, finance, HR, production, etc. The functional level would adopt
the SBU's strategy and determine how to accomplish the SBU's own
objectives in its market.
To use the example of the sports goods industry again, the marketing
department would draw up marketing plans, strategies and
communications to help the SBU achieve its marketing aims.
Customer focus
Many companies today have a customer focus (or market orientation).
This implies that the company focuses its activities and products on
consumer demands. Generally there are three ways of doing this: the
customer-driven approach, the sense of identifying market changes and the
product innovation approach.
Product → Solution
Promotion → Information
Price → Value
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Placement → Access
Product focus
In a product innovation approach, the company pursues product
innovation, then tries to develop a market for the product. Product
innovation drives the process and marketing research is conducted
primarily to ensure that profitable market segment(s) exist for the
innovation. The rationale is that customers may not know what options
will be available to them in the future so we should not expect them to tell
us what they will buy in the future. However, marketers can aggressively
over-pursue product innovation and try to overcapitalize on a niche. When
pursuing a product innovation approach, marketers must ensure that they
have a varied and multi-tiered approach to product innovation. It is
claimed that if Thomas Edison depended on marketing research he would
have produced larger candles rather than inventing light bulbs. Many
firms, such as research and development focused companies, successfully
focus on product innovation. Many purists doubt whether this is really a
form of marketing orientation at all, because of the ex post status of
consumer research. Some even question whether it is marketing.
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mechanisms to increase impulse buying and get people "to buy
more by playing on the herd instinct." The basic idea is that people
will buy more of products that are seen to be popular, and several
feedback mechanisms to get product popularity information to
consumers are mentioned, including smart-cart technology and the
use of Radio Frequency Identification Tag technology. A "swarm-
moves" model was introduced by a Florida Institute of Technology
researcher, which is appealing to supermarkets because it can
"increase sales without the need to give people discounts."
Areas of marketing
specialization
Agricultural marketing
Advertising and branding
Communications
Customer relationship management (CRM)
Database marketing
Professional selling
Direct marketing
Ethical marketing
Event organization
Experiential marketing
Global marketing
Guerrilla marketing
Integrated marketing
International marketing
Internet marketing
Industrial marketing
Market research
Marketing strategy
Marketing plan
Political marketing
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Product marketing
Promotional education
Proximity marketing
Public marketing
Retailing
Search engine marketing
Segmentation
Shopper Marketing
Social media marketing
Sponsorship
Strategic management
Wholesale marketing
HISTORY
The Hindustan Times is a leading newspaper in India. It is the market
leader for English papers in North India. It has its roots in the
independence movement of the first half of the twentieth century. It was
edited at times by many important people in India, including Devdas
Gandhi (the son of Mahatma Gandhi) and Khushwant Singh. Hindustan
Times (or HT as it is popularly known as) was founded in 1924 by Master
Sunder Singh Lyallpuri, founder-father of the Akali Movement and the
Shiromani Akali Dal in Punjab, with the contributions from USA, Canada
and locals mostly from Lyallpur District Sheikhupura (now in Pakistan). S
Mangal Singh Gill (Tesildar) and S. Chanchal Singh (Jandiala, Jullundur)
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were made in charge of the newspaper. Pt Madan Moham Malayia and
Master Tara Singh were among the members of the Managing Committee.
The Managing Chairman and Chief Patron was Master Sunder Singh
Lyallpuri himself. K. M. Panikkar was its first Editor with Devdas Gandhi
(son of Mahatma Gandhi) also on the editor's panel. The opening
ceremony was performed by Mahatma Gandhi on September 15, 1924.
The first issue was published from Naya Bazar, Delhi (Now: Swami
Sharda Nand Marg) and contained writings and articles from C. F.
Andrews, St. Nihal Singh, Maulana Mohammad Ali, C. R. Reddy (Dr.
Cattamanchi Ramalinga Reddy) , T. L. Vaswani, Ruchi Ram Sahni,
Bernard Haton, Harinder Nath Chattopadhyaya, Dr Kichlu and Rubi
Waston etc.
HT MEDIA
LIMITED
COMPANY PROFILE
Founded in 1924 when its flagship newspaper The Hindustan Times was
inaugurated by Mahatma Gandhi, HT Media (BSE, NSE) has today
become one of India's largest media companies. With a combined daily
circulation of 2.25 million copies and a readership base of 14.49 million
readers, The Hindustan Times (English) and Hindustan (Hindi) enjoy
strong brand recognition among readers and advertisers, and are produced
by an editorial team know for its quality, innovation and integrity. HT
Media operates 15 printing facilities across India with an installed capacity
of 1.5 million copies per hour. HT's Internet business, under the
Hindustantimes.com portal, is primarily a news website with 1.98 million
unique visitors and 50 million page views per month, with a significant
share of the traffic coming from outside India.
As part of its expansion into electronic media, HT Media, through its HT
Music and Entertainment Company Ltd. subsidiary is entering the FM
radio market in key Indian cities later this year through a consulting
partnership with Virgin Radio. Citicorp International Finance Corp. and
Henderson Partners Capital (Mauritius) Ltd. own significant stakes in HT
Media. HT Media reported 2006 annual revenue of $186 million. For the
fiscal first quarter ended June 30, 2006, the company reported a 33%
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increase in revenue to $54 million and a tripling of profit after tax (PAT)
to $7 from the year-ago quarter. ($1=Rs. 46))
Hindustan, the Hindi daily from HT Media, is one of the leading Hindi
dailies in the country with a readership in excess of 10 million. This makes
it the fourth largest read daily in India.
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Hindustan Times Group
Corporate Profile
The HT Media Ltd. plans to consolidate itself as a vibrant and modern media
powerhouse through strategic partnerships, ever-increasing scope of operations and a
consumer focused approach.
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PRODUCT
MIX
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HINDUSTAN TIMES GROUP
PRINT
Hindustan Times: Delhi, Mumbai, Lucknow, Patna, Kolkata Editions
Hindustan: Delhi, Lucknow, Patna, Ranchi Editions
Nandan: Monthly Children's Magazine
Kadambini: Monthly Literary Magazine
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Hindustan Times
Hindustan Times, the flagship publication of the Group, has editions from
New Delhi, Mumbai, Lucknow, Patna and Kolkata thus, dominating most
part of the country.
HT Delhi Edition
The Delhi-based English newspaper, Hindustan Times , is part of the KK Birla group
and managed by Shobhana Bharatiya, granddaughter of GD Birla. It is owned by HT
Media, one of India's top media conglomerates, which other than Hindustan Times is
also home to the Hindi daily Hindustan . The KK Birla group at present owns 75.36
per cent stake in HT Media, currently valued at Rs 834 crore.
Its New Delhi edition continues to be the single largest English daily edition in the
country with a circulation of over a million. It is also the largest circulated and most
widely read newspaper in Delhi.
HT Mumbai Edition
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It has its jobs supplement called 'Power Jobs' on Tuesdays;
In its endeavor to provide its readers with greater value, it has revamped its existing
supplements and added new ones to its portfolio, offering a daily supplement
catering to specific target audience. Supplements like Brunch are the first of their
kind in their respective categories. The enlarged operations and enhanced look have
also paid off with a substantial increase in circulation across the country.
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Hindustan
The group's Hindi newspaper, Hindustan ranks amongst the top ten
newspapers read by the rural and urban readers (Source: National Readership
Survey 2001). The publication's readership has grown by an impressive 29.6 per
cent to 57.96 lakhs (NRS 20010 up from 44.41 (NRS 2000). Hindustan has also
emerged as the 4th highest read newspaper among Hindi dailies on an all India
basis.
Hindustan has grown considerably from strength to strength and has significant
presence in the states of Bihar, Uttar Pradesh and Delhi.
Hindustan has emerged as the fastest growing Hindi daily in Delhi and
Lucknow while it reigns supreme in Bihar. The newspaper is printed from
four centres in Bihar - Patna, Ranchi, Muzzaffarpur and Bhagalpur,
commanding a market share of 78 per cent of any Hindi daily.
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HT NEXT
HT NEXT has everything that the youth ever wanted in a newspaper: sports news
(great stories for English Premier League and Formula 1 nuts), nuggets on celebs
(yes, even more colourful than Laloo Yadav), global and local news - in other words,
Your world (which, incidentally, is Our version of the world too).
There is even a political digest - Day In Politics- for those who want to go beyond the
simpler, lighter matter, and seek to know which way the times are moving. Delhi,
India and World are your dedicated pages for all the news that matters.
Check out the daily science and nature section, Life, The Universe and Everything,or
JLT for what's in these days.
In case you are bitten by the writing bug, HT Next has the space and readership.
Participate in daily debates if you like to lock horns on current affairs, post a message
on Plug In if you wish to connect or simply dash off an original poem for My Space,
if you have it in you. There are quizzes for those bent upon winning fabulous prizes,
on e-mail or SMS!
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HT MINT
The Wall Street Journal made a smart comeback in India with the launch
of Mint, the latest business newspaper brought out by HT Media in India.
Hindustan Times has announced the launch of it’s business newspaper,
called Mint. The word doing the rounds is that ‘Mint’ stands for Money,
Information, News and Technology. The paper hit the stand on 1st of Feb
2007.
Mint, head-quartered in Delhi and published from Delhi and Mumbai, is
edited by Raju Narisetti, a Wall Street Journal veteran.
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NANDAN
Nandan, a HT Media children's magazine is 40 years old now. It has been
very popular among children and their families in India and abroad.
From its very inception, Nandan has been privileged to publish the stories,
memoirs, excerpts, biographies and poems of many of the greats from the
fields of literature and politics, some of whom are Dr Rajendra Prasad,
Indira Gandhi, Gyani Zail Singh, V P Singh, Atal Bihari Vajpayee, A P J
Abdul Kalam, Bhartendu Harishchandra, Premchand, Jaishankar Prasad,
Bibhuti Bhushan Bandhopadhyaya, Mohan Rakesh, Kamleshwar, Amritlal
Nagar, Ramdhari Singh Dinkar, Satyajit Ray, Bhishm Sahni, Ashapurna
Devi, Vishnu Prabhakar, Harivansh Rai Bacchan, Shivani, Rajendra
Yadav, Khushwant Singh, Krishna Sobti, Manohar Shyam Joshi, Mannu
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Bhandari, Mrinal pande, Mridula Garg, Taslima Nasrin, Jayant Vishnu
Narlikar, Ramesh Dutt Sharma and Kuldeep Sharma.
Nandan has published more than ten thousand stories, three thousand
poems, and thousands of other creative pieces during these 40 years. It
includes more than 400 world classics for children.
KADAMBINI
Kadambini is a monthly Hindi magazine published by HT Media Ltd. with a long
and celebrated history of 44 years. It is a one-of-its-own-kind socio-cultural-
literary magazine, which has survived the demise of many other Hindi magazines
in the genre.
Its first Editor was Late Shri Balkrishna Rao, a prominent Hindi writer. He was
followed by Late Shri Ramanand Doshi, who was also a well-known literary
figure, and during whose tenure Kadambini touched new heights.
Its third Editor Shri Rajendra Awasthy was also a known literary figure. Mrs
Mrinal Pande took charge as Editor in February 2003. Mrs Pande is a well-known
and respected journalist and literary figure in Hindi, as well as English. Associate
Editor Shri Vishnu Nagar is also a well-known figure in Hindi journalism and
literature.
Under Mrs Pande's able guidance and Associate Editor Shri Vishnu Nagar's
leadership, Kadambini has scaled new heights of quality, readability and scientific
approach. It is the only Hindi magazine which covers a wide range of subjects
including literature, science, history, sociology, politics, films and sports with
Hindustan Times 34
sincerity and popular appeal.
Its every issue becomes a special issue as it focuses in-depth on one important and
popular concern apart from its various regular features. It always prefers quality
and readability over cheap, popular taste. Its new approach is widely appreciated
by common readers as well as the enlightened sections of society. The magazine
has created a new space for itself while retaining its old base. It is the only Hindi
magazine, which guarantees that it will not compromise on family values.
PRICE MIX
PRICE MIX
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HT MINT-The initial marketing has been via a referral campaign
for Rs.299 for the year.
PLACE
MIX
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Hindustan
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The newspaper is printed from Delhi, Lucknow, Patna, Ranchi,
Muzzaffarpur, Bhagalpur and has been recently launched in
Varanasi
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PROMOTION
MIX
EVENTS
Hindustan Times
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of its massive school programme by encouraging the 1,200 participating
schools to make safe sex and AIDS awareness a part of their social
awareness program. The newspaper plans to send out messages
encouraging women empowerment across Bihar, a state in which
Hindustan, its Hindi publication, is the number one Hindi daily with 80
per cent of the market share. In collaboration with the Heroes Project,
Hindustan Times has offered to produce an education booklet for women
in Bihar and Uttar Pradesh, a segment which has among the lowest levels
of education and access to information on AIDS.
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Hindustan Times, the leading English daily in
the country is initiating a major step in getting
major players from the industry on one common
platform at the 3G India Summit 2006. The
summit, which took place on September 27, will
explore the latest developments and market
opportunities in 3G, networks, handsets and
wirelessdevices,services,content, entertainment
and applications for the consumer and for
enterprise markets.
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The HT Polo event is one of the most widely
attended polo finals and attracts people from all
walks of life be it corporates, artistes, diplomats,
fashionistas and socialites.
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GROWTH STRATEGY
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WEBSITES
www.hindustantimes.com
www.hindustantimes.in
www.ask.com
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