Store Questionnaire Feedback

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Email address (Compulsory)

Student name (Compulsory)

Class Compulsory)

School name (Compulsory)

Mobile no. (Compulsory)

1. How do you rate your store experience with us? (in last six months) *
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2
3
4
5

2. How helpful are the cashiers at this store? *


Extremely helpful
Very helpful
Moderately helpful
Slightly helpful
Not at all helpful

3. How knowledgeable are the cashiers at this store? *


Extremely knowledgable
Very knowledgable
Moderately knowledgable
Slightly knowledgable
Not at all knowledgable

4.How long does the cashier take in billing the transaction? *


Less than 5 minutes
Between 5 to 10 minutes
Between 10 to 15 minutes
More than 15 minutes

5.How would you rate the purchased transactions completed accurately ? *
(1- lowest and 5 - highest)
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2
3
4
6. Please rate the quality of the following products
Uniforms
Bags
Footwear
Stationery
Accessories
Other (please specify)…………………………

7. What products you would like to be kept in store in future?


Umbrella
Water bottles
Lunch boxes
Active wear
Swim wear
Other (please specify)…………………………

8. How fair is the store return and exchange policy ? *


Extremely fair
Moderately fair
Not at all fair
Not aware of the return policy

9. Please rate the store ambience and cleanliness *


( 1- lowest and 5 - highest)
1
2
3
4
5

10. How easy is it to find parking at this store?


Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
11. How effective is the store at resolving problems?
Extremely effective
Very effective
Moderately effective
Slighly effective
Not at all effective
Others..(Please specify)….

12. In your experience with us, which one thing you did NOT found
satisfactory at all ? *
Billing time
Staff behaviour
Prices of the product
Availability of the product
Store timings
Store ambience
None of the above
Other:

13. Overall how would you rate store services? *


(1- lowest and 10 - highest)
1
2
3
4
5
6
7
8
9
10

14.How likely are you to return to this store ?


Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely

15. How likely would you recommend this store to others?


Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely

SUBMIT

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