Qualities of a M: b. f, i ‘e Coach lasterful Grow Mor Rapport. Ability to connect with the client : Builds and maintains excellent rapport with the client, Recognizes that the client's perspective provides deep access to a wider viewpoint. Non- Judgmental: Never Judges the client, Looks at self and the client as faultless and blameless Deep Listening: Listens with his/her eyes, ears and heart, Listens from verbal and non-verbal communications made by the client Neutrality: Maintains neutral position throughout the coaching session - showing neither approval or disapproval. This establishes trust and prevents the Client from manipulating answers so as to get coach’s approval or disapproval. Service Orientation : Works Selflessly with the client : Expects no outcome or reward: ego is in the back garden. Knows that it is all about the client. Practices what he Preaches: A Masterful Coach regularly does self-coaching to achieve the desired outcomes for himself/herself. Exhibits positivity in his/her thoughts, words and actions, Creates an environment of trust and faith, Believes that he/she will only attract those types of clients that he/she can handle fore Coach Model-Coaching Workbook One-11| Page