Professional Documents
Culture Documents
Assignment Cover Sheet University of Sunderland Ba (Hons) Business Management
Assignment Cover Sheet University of Sunderland Ba (Hons) Business Management
UNIVERSITY OF SUNDERLAND
BA (HONS) BUSINESS MANAGEMENT
Due Date: 20th April 2020 Hand in Date: 20th April 2020
Students Signature: (you must sign this declaring that it is all your own work and all
sources of information have been referenced)
Ngô Lâm Oanh
Faculty of Business Law and Tourism
Background: The assignment is intended to bring out the benefits and limitations of
different approaches to project planning and control by relating these to the circumstances
in the case outlined. It is also intended to allow students to demonstrate their learning and
competence in respect of the management of resources generally but in particular
elements of scope, schedule, quality, and cost.
1) List the Four (4) stages of Project Life Cycle, and discuss the importance of the final stage.
(8 marks).
3) Using the tables below, plot out a full Network Diagram for all projects and identify the critical
path. How many days does it take to complete every project? (2 x 3 = 6 marks).
5) What is the purpose of Risk responses in Project Management? Identify and briefly discuss
The Four (4) types of responses to risk. (6marks).
6) Outline and explain the purpose of Quality audits. Identify the reasons why such methods (Project
evaluation, Monitoring and Control) you would introduce to ensure a project is completed to the
correct Quality standard. (10 marks)
Project 1
Tasks Precedence Time
a - 3 days
b a 2 days
c b 3 days
d b 1 days
e c 5 days
f c 8 days
g d 2 days
h f 6 days
1
Project 2
Tasks Precedence Time
a - 3 days
b a 5 days
c a 3 days
d b 4 days
e d 5 days
f c 4 days
g d 2 days
h f 3 days
j h 6 days
Project 3
Tasks Precedence Time
a - 3 days
b a 6 days
c b 3 days
d b 4 days
e c 5 days
f c 4 days
g d 6 days
h f 3 days
j h 4 days
“Pump Ltd” is a SME company specialising in the design and supply of pumps. The
organisations they are commissioned by includes: Local Authorities, SME enterprises, and - on
rare occasions - large global companies. The company has been particularly successful since it
started trading in 2005. They trade from a single main warehouse next to the factory that also
includes office accommodation (30,000 square meters). At present the company employs: 1
General Manager, 2 Assistant Managers, 3 Administration staff, 4 Design and Sales Staff, 3
supervisors, and 20 General Operations staff.
As part of a strategy of expansion, “Pump Ltd” has employed you as a Project Manager to
manage a one off special project. This project is concerned with the opening of a building which
they recently acquired (50,000 square meters). This new building will allow the company to
target and respond to Asia and Middle-East markets for large demands for pumps and must be
opened within a 9-month schedule using an investment budget of £750,000. Initially, the new
staffing structure at the new building will mirror the existing structure at the existing site.
As Project Manager responsible for opening the new building for trade, you are required to
prepare a report (2,300 words). From a Project management perspective outline the activities
required to successfully manage this new initiative, ensuring that it is on time, and within budget.
The analysis should include the skills and competencies required by the Project Manager, along
with the project management process. Use examples of the concerns, Project Life Cycle stages,
processes, and leadership, administration and control problems associated with managing the
2
lifecycle of this major project.
The answers to both tasks are independent and should be addressed separately.
3
Task 1 answers to six questions of (700 words) are to be completed as an individual task.
Task 2 a report that is produced for task two of (2300) is also to be completed as an individual task.
The total report should not be more than 3000 words (+/- 10%)
For your convenience, both tasks should be submitted as one document, which clearly states and
contains both individual tasks.
The criteria for assessing the task for the two reports will be as follows:
The extent to which the assignment represents an effective report; this will be judged on:
Appearance: Is a word count included at the end of the report? Is it within the specified amount?
Is the text doubles paced?
Structure: Does the report follow the conventions of the format? Does it have a clear introduction,
explaining how it answers the questions? Do the sections of the report develop ideas in a logical
sequence? Are diagrams or other subsidiary information shown in appendices?
Spelling and grammar: Are all words spelled correctly and is the meaning of sentences clear?
Referencing: Have appropriate references been included in the report. Has a recognised
referencing system been used for notation? (See relevant section in the Guide to Basic Study
Skills)
This measures the extent to which students develop a structured argument for the points they
make,by combining relevant theory with the information provided in the questions.
Any work submitted is subject to the University's rules and procedures governing
infringement of assessment regulations.
A creative and original response to the question. Critically reflecting on perceived theory and
experiences. Wide and appropriate use of sources (theory and practice) based on reading and
experiences. Answer written fluently, with evidence of a highly developed capacity to
structure work systematically and argue logically.
Evidence of knowledge of concepts and theories. Attempts to relate and balance theory and
practice. Main issues addressed appropriately. Mainstream texts and lecture notes used. Work
presented in a structured form but arguments weak in places.
Third Class(40-49%)
Evidence of uncritical knowledge of main concepts and theories. Limited attempts to relate theory
and practice relaying on personal opinion or assertions. Limited evidence of reading. Presentation
and structure weak in several places.
Fail (0 –39%)
Some knowledge of main concepts and theory but major omissions and / or
misunderstandings. Style and structure weak and overly descriptive. Considerable
limitations in ability to perceive the relationship of theory and practice.
Limited reading.
Submission
Students are required to submit their coursework through JIRA. Only assessments
submitted through JIRA will be marked. Any other submission including submission to your
5
Study Centre in hard copy will be treated as a non-submission.
If your centre supports Turnitin©, a copy of your Turnitin© originality report must be
submitted in conjunction with your assignment
6
SIM335: Management of Projects (Academic Year20015/16)
Task 2
Criteria 70% + 60-69% 50-59% 40-49% <40%
Use of The report identifies all the relevant The report identifies most of the On the whole, the report identifies The report identifies some of the The report fails to identify the
relevant theories to answer to complete the relevant theories to answer to the relevant theories required to relevant theories to answer to relevant theories to answer to
theory task. The theories used are complete the task. On the whole the answer to complete the task. The complete the task. The theories complete the task. The theories
described in detail. There is clear theories used are described in theories used are sometimes used are partly described. There is used are not described. There is no
Indicative evidence that course notes, books detail. There is clear evidence that described in detail. Overall, there is some evidence that course notes, evidence that course notes books
weighting = and other sources are used. course notes and books are used. clear evidence that course notes and books are used. Theories used or other sources are used. Theories
40% of 60 Theories used are significant in Theories used are largely significant and books are used. Theories used are sometimes significant in listing used are not significant in listing the
mark listing the activities required to in listing the activities required to are significant in listing the activities the activities required to activities required to successfully
(24marks) successfully plan and manage a successfully plan and manage a required to successfully plan and successfully plan and manage a plan and manage a major project.
major project. major project. manage a major project. major project.
Analysis There is evidence of extensive There is evidence of some There is evidence of some research There is evidence of limited There is no evidence of research
research from a variety of sources extensive research from a variety of to provide better understanding to research being conducted to from a variety of sources to provide
Indicative to provide better understanding to sources to provide better the background of the task but provide better understanding to the better understanding to the
weighting = the background of the task. A understanding to the background of sources are not extensive. There is background of the task but sources background of the task. There is no
40% of 60 structured argument is taken for the the task. A structured argument is some structured argument taken for are not extensive. There is limited structured argument taken for the
mark points made by combining relevant taken for the points made, often by the points made. The relevant structured argument taken for the points made. The relevant theories
(24marks) theories with information combining relevant theories with theories are not always combined points made. There are only limited are not combined with information
researched or provided in the task. information researched or provided with information researched or combinations of the relevant researched or provided in the task.
The conclusions are clear and link in the task. The conclusions on the provided in the task. The theories with information The conclusions are unclear and
into the requirements of the task. whole are clear and link into the conclusions are not clear and have researched or provided in the task. only descriptive. Conclusions also
requirements of the task. only limited linkages into the The conclusions are descriptive and do not link into the requirements of
requirements of the task. do not link into the requirements of the task.
the task.
Presentation The presentation is clear. There are The presentation is on the whole The presentation is partially clear. The clarity of the presentation of the The presentation is unclear. There
and no or few spelling or grammatical clear, there are no or few spelling or There are occasional spelling and project is limited. There are spelling numerous spelling or grammatical
Structure errors. The report has been grammatical errors. The project has or grammatical errors. The project and or grammatical errors. The errors. The report has not been
referenced correctly, using the been referenced correctly, using the has not always been referenced project has not been referenced referenced correctly, using the
Indicative Harvard style of referencing. A word Harvard style of referencing. A word correctly, using the Harvard style of correctly, using the Harvard style of Harvard style of referencing. A word
weighting = count is provided at the end of the count is provided at the end of the referencing. A word count is referencing. The layout is loose and count is not provided at the end of
20% of 60 report and is within the limit of 2300 report and is within the limit of 2300 provided at the end of the report but was difficult to follow. the report and is not within the limit
mark words. The report is text double- words. The report is text double- is not within the limit of 2300 words. of 2300 words. The report is not text
(12marks) spaced. spaced. The report is text double-spaced. The structure of the project is not double-spaced.
clear, cohesive or logical. Each
The structure of the project is clear, The structure of the project is on the The structure of the project is not chapter has been limited structured The structure of the project is
cohesive and logical. Each section whole clear, cohesive and logical. entirely clear, cohesive or logical. using some or no sub-headings unclear, inconsistent and illogical.
has been clearly structured using Each chapter has been clearly Each section has partially been (signposts), which made it very Sections are not clearly structured
sub-headings (signposts) and these structured using sub-headings clearly structured using some sub- difficult to follow. Additional using sub-headings (signposts) and
follow a logical order. Additional (signposts) and these on the whole headings (signposts) but it is diagrams and other subsidiary do not follow a logical order.
diagrams and other subsidiary follow a logical order. Additional difficult to follow. Additional information are not shown in the Additional diagrams and other
information are shown in the diagrams and other subsidiary diagrams and other subsidiary appendices and not properly subsidiary information are not
appendices and properly information are shown in the information are sometimes shown in referenced. Appendices are shown in the appendices and not
referenced. Appendices are appendices and properly the appendices but not always irrelevant and are not able to properly referenced. Appendices
relevant and are able to provide a referenced. Appendices are mostly properly referenced. Appendices provide a better understanding to are irrelevant and are not able to
better understanding to the report. relevant and are able to provide a are occasionally relevant and are at the report. provide a better understanding to
better understanding to the report. times able to provide a better the report.
understanding to the report.
Total: 60marks
1
MANAGING PROJECTS
ASSIGNMENT
Word count: 2954
Task 1: Philosophies discussion
Table of Contents
5. Risk responses: 5
6. Quality audits: 6
Project life cycle (PLC) is a four-step process including the stages that a project must go from
start to finish. This framework is suitable for all types of projects, so it is popularly applied
by project managers. According to Jeffrey K. Pinto, PLC contains stages: Conceptualization
involves activities of developing project’s goal and technical specifications as well as
determining the scope and resources needed. The following Planning stage aims to develop a
detailed strategy for the next phase and for achieving a successful project through activities
such as planning specifications, schedules, schematics, and deciding work packages,
individual assignments, and so forth. After that, all planned activities are put into action with
risk monitoring, supervising and controlling by the managers at Execution stage. In
Termination stage, the completed deliverables is transferred to the customer, and all activities
are closed [CITATION Pin16 \l 1066 ]. This step is important because it indicates the success
of the project based on whether the final product can reach to the customer or not, moreover,
the supplier contracts must be terminated as well as the resources must be released otherwise
material costs and variable costs still arise. [CITATION Wat20 \y \l 1066 ]
1
Conceptualization
Termination Planning
Execution
To begin with, the chart below represents the simple Work Breakdown Structure of a Site
Software Development project:
Site Software
Development
0.0
As can be seen from the chart, there are four phases required to develop a site software. Each
phase includes multiple tasks called work packages, such as phase 3.0 Graphics and Interface
which contains four work packages. Hence, basically WBS is a method of breaking down the
whole project into smaller tasks and work packages [ CITATION Pin16 \l 1066 ]. This
hierarchical decomposition is globally applied because of its benefits such as: foundation of
costs estimation, ensuring all aspects of project covered, improving work performance
[ CITATION SIN18 \l 1066 ], identifying potential risks, easier tasks assignment to
individuals, better milestones control [CITATION Uni20 \y \l 1066 ].
2
3. Network Diagram and Critical Path:
3
Project 3: Time duration: 23 days; Critical path: a-b-c-f-h-j
Project close out report is a document that Project Manager uses to communicate the final
project result to the top management of the company and stakeholders which can be called
the sponsors. This report is obligation at the end of every project meaning the Termination
stage. The contents of this report include the overall project performance evaluation, the
financial documents, the management of risk, schedule, quality, material resource and human
resource, scope changes, and project achievements. Each section must be presented in both
planned and actual results for major purpose of comparison. The Project Manager’s
responsibility is to analyse the variance between baseline plans and expectations, then
explaining it to the sponsors. Without this close out report, the managers and the company
cannot state the actual achievement or figure out the problems of failure. Moreover, the
document is stored as reference for future projects [ CITATION Vis18 \l 1066 ][CITATION
4
Ama20 \y \l 1066 ].
5. Risk responses:
In project management, risk is defined as uncertain event or condition which can affect the
project in positive or negative way. Therefore, the Project Manger must identify all potential
risks and plan out appropriate strategies called Risk Responses so as to control them
[CITATION Pre20 \y \l 1066 ]. According to Pinto, there are four types of risk responses
that Project Manager can flexibly adopt to control risks.
Firstly, in the situation of risk which is least likely to occur and causes minor impact such as
natural disaster, the Project Manager can apply the Accept strategy. Minimise risk is the
second option. This strategy focuses on reducing the likelihood and impact of the risk which
mostly happened by poor management or catastrophic failure from technical testing. Thirdly,
risk can be shared to partner suppliers through initial negotiated contract terms. This strategy
helps the company for not embracing fully the negative effect. Finally, there are medium
likelihood occurring risks with major level of severity in practice. It is best for transferring
these risks to the third party which commonly is the insurance [ CITATION Pin16 \l 1066 ].
6. Quality audits:
Among the essential pre-planned audits in project management, Quality audits are one of
them. Besides the purpose of correcting deficiencies which cause the reduction of cost of
quality, quality audits are applied for meeting the following objectives: practise and safety
stander of deliverables, laws and standards obligation, on-time implementation of corrective
actions, strictly following of quality plan, timely application of quality improvements, and
well-organized changes implementations. Quality audits are carried out randomly or at
schedule by internal auditors or external agencies [ CITATION Pro20 \l 1066 ][ CITATION
Mat18 \l 1066 ].
5
\y \l 1066 ].
6
Task 2: Project Plan for Pump Ltd.
1. Executive summary
In accordance to the scenario, playing a role of the Project Manager of Pump Ltd, the author
is assigned to make a plan for the opening of a new building. The project of opening of a new
50,000 square meters building is required to finished in 9 months length with the budget of
£750,000.
The paper follows the structure of Project Life Cycle with four stages of Conceptualization,
Planning, Execution, and Termination. The first stage provide information of project’s goal,
objectives and the charter table. Second stage is about planning out the project schedule
through Work Breakdown Structure, Gantt chart, and identifying potential risks and financial
allocation. The third stage focuses on the management and control of the project. Finally, the
project finishes after transferring deliverables and communicating the close-out report.
Table of Content
7
s
1. Executive summary..............................................................................................................6
2. Introduction.........................................................................................................................8
3. Project conceptualisation:...................................................................................................8
3.1 Goal:.................................................................................................................................................8
3.2 Objectives:........................................................................................................................................8
3.3 Project charter:................................................................................................................................9
4. Project planning:................................................................................................................11
4.1 Work Breakdown Structure (WBS):...............................................................................................11
4.2 Sequencing activities:.....................................................................................................................11
4.3 Gantt Chart:....................................................................................................................................12
4.4 Project Team:.................................................................................................................................13
4.5 Financial planning:.........................................................................................................................14
4.6 Risks Assessment:..........................................................................................................................15
5. Project execution:..............................................................................................................15
5.1 Leadership:.....................................................................................................................................15
5.2 Motivation:.....................................................................................................................................16
5.3 Control:..........................................................................................................................................16
6. Project termination:...........................................................................................................17
Conclusion.......................................................................................................................18
References.......................................................................................................................19
8
2. Introduction
“Pump Ltd.” is a SME company specializing in design and supply of pumps. Being
successful since started trading in 2005, the company has contracted with not only local
authorities and SME enterprises but also large global companies. As the large pump demands
of Asia and Middle East markets, Pump Ltd. decided to open one more new building to serve
the loads. This project of opening this building is expected to complete in around 9 months
with £750,000 budget of investment. As being the company’s Project Manager, the author is
assigned to make a report which plans for all activities of the project under structure of
Project Life Cycle (PLC).
3. Project conceptualisation:
3.1 Goal:
The project goal of Pump Ltd. is to have a new well-facilitated building of 50,000 square
meters so as to put into operation after 9 months for responding to the large pump demands in
Asia and Middle East markets.
3.2 Objectives:
The objectives of the project are set under the application of SMART technique which
includes of elements Specific, Measurable, Attainable, Realistic, and Time-bound
[ CITATION CMI11 \l 1066 ].
9
3.3 Project charter:
General Information
Project Title Date
The opening of a new building April 1, 2020
Project Manager Phone Email
Oanh Ngo 210-7507 oanhnl@gmail.com
Project Owner Phone Email
Pump Ltd. 385-9894 pumpltd@mail.co.uk
Document Version Updated Date
2.0 March 20, 2020
Project Scope
Situation/Problem/Opportunity
Pump Ltd has recently acquired a new 50,000 square meters building to adapt the demands
of Asia and Middle East markets. This new building included Office, Warehouse and
Factory is in need of setting up so as to put in operation.
Project Goals
The project goal of Pump Ltd. is to have a new well-facilitated building of 50,000 square
meters so as to put into operation after 9 months for responding to the large pump demands
in Asia and Middle East markets.
Objectives / Deliverables
The project is completed by the end of 2020
Time:
o The initial time for the opening of new building project duration is
approximately nine(9) months with an implementation starting in April 1,
2020.
Budget:
o The approve budget for the opening of new building project is £750,000
High-Level Constraints
Budget of £750,000
Nine months allotted for project completion
The Work Breakdown Structure diagram of all involved activities of the project is as follow:
11
Opening of new
building
0.0
Finding (D)
Making lists Recruiting Finding agency
agency
2.1 3.1 4.1 5.1
Designing
Ordering Training Inviting guests
structure
2.3 3.3 4.3 5.3
Receiving &
Ordering (S) Set up
Checking
2.4 3.4 5.4
Furnishing Installing
2.5 3.5
The figure below describes all activities of the project in logical order. In order to further
support the time management, the author also have some specific milestones coloured red.
12
Figure 2.2: Sequencing activities of Opening of a new building project.
Microsoft Project is used to create the Gantt chart under the sequencing activities listed
above. Specifically, the project starts in April 1 st, 2020 and ends in December 31st, 2020. A
working week is from Monday to Friday only.
13
Figure 2.3: Gantt chart of Opening of a new building project.
Every project requires a specific team for managing and implementing the project plan. A
project team commonly consists of a Project Manager and a number of team members.
Sometime, a manager from the top management of the company also involves in the project
so as to support the Project Manager with the management and decision making. In this
opening of a new building case, the project team includes 1 Project Manager, 1 General
Manager, 1 Assistant Manager, 1 Administration staff, 2 Design and Sales staff, 2
Supervisors, and 5 General Operations staff. Excluding the Project Manager, all remain team
members are borrowed from the current 30,000 square meters building. Because this is a
14
project to set up and make opening of a new building with larger in area, it is necessary to
have individuals with the understanding of the structure, equipment, manpower required as
well as management and operating experience. Therefore, borrowing human resources from
the current building is very satisfactory. Moreover, in the process of finding and training new
staffing structure for this new building, their presence here is very necessary and saves more
costs instead of having to send trainees to that building.
The total planned costs for all activities is £708,600. However, the provided budget is
£750,000, so the remain of £41,400 will serve as the contingency in case of any unexpected
increase in costs happens.
Frequency Risk
Risk Events Likelihood
Severity Responses
Natural disaster 5% 2 Accept
15
Machinery broken during delivering 25% 4 Transfer
Accident of labours 50% 3 Share
Contingency
Unexpected increase in material costs 70% 2 &
Share
Low productivity of labours and equipment 85% 3 Minimise
5 – Catastrophic 4 – Major 3 – Moderate 2 – Minor 1 – Insignificant
It can be seen from the table that the Project Manager has identified major potential risks in
accordance with their likelihood of occurring and level of frequency severity. The author also
decides risks response strategy for each issue. Initially, the minor impact with the rare rate of
happening of natural disaster is best suited the Accept risk strategy if appearing. Though the
likelihood level of machinery broken during delivering is not high, but the impact it could
cause upon is severe. Therefore, it is best to have insurance for these important machineries.
Thirdly, labours are often to get accident during working, which leads to delays or reduction
in performance. In that case, jobs can be shared to other workers temporarily before finding
replacements. Due to some mistakes or the rise in market price, costs of material can increase
unexpectedly. However, the problem is solved by setting fixed price in the initial contract
with suppliers or agencies, besides the contingency budget is also an appropriate solution.
Last but not least, wrong or poor management methods results in low productivity of labours
and equipment. The Project Manager can minimise its effect by timely changing the
leadership, offering better motivating benefits, and so on.
5. Project execution:
5.1 Leadership:
Proper leadership helps Project Manager not only manage team members effectively, but also
promote their participation and loyalty, which results in better project process management.
In practise, there are many popular leadership styles, such as Autocratic, Democratic,
Laissez-Faire, and others. A manager can flexibly use different types of leadership within
different cases or employees to achieve the best management. However, as a Project Manager
of this case, the author choose to apply only democratic leadership style when it allows the
members contribute their ideas and participate in the process of decision making. Also, the
team members which come from current building is also a reason for choosing this style.
16
5.2 Motivation:
In order for this project to achieve the maximum efficiency, employee’s motivation is greatly
essential. Motivation methods such as Maslow's hierarchy of needs or Vroom's expectancy
theory are both suitable for Pump Ltd. applied in project management. Efficiently employee’s
motivation and satisfaction can be able to help accelerate project progress, cost savings, and
in particular can significantly reduce the potential for generating risks of disputes or strikes,
and others among employees.
5.3 Control:
17
6. Project termination:
In this stage of the cycle, the Project Manager hands over the complete facilitated building to
the company – Pump Ltd. The close-out report is prepared and then communicated to the
company and stakeholders. Content of the report includes the project’s final result, summary
of the overall project process, the performance of risk, quality and management control as
well as the related financial documents. After communicating, the report is analysed so as to
make the lesson-learned for future reference. At the end, borrowed staff team returns to their
own positions along with the withdrawal of the Project Manager.
18
Conclusion
Overall, the assignment has presented knowledge of project management related theories and
a complete plan using Project Life Cycle for Pump Ltd. The first part provided the author
with foundation of philosophies about the Project Life Cycle structure, Work Breakdown
Structure, Network Diagram with Critical Path, the importance of close-out report, risks
response strategies and quality audits in project management. These information greatly
contributed to support the author conducting project plan in Part 2. After finishing the plan,
the author has known what are the contents of a proper project; how project activities are
monitored and controlled; the importance of risks identification and the mitigation strategies
along with; the importance of Work Breakdown Structure and Gantt chart in managing
project schedule, resources, human, and finance. All the tasks must be evaluated, monitored
and controlled so as to ensure the project meets the quality standards and planned objectives
before transfer deliverables.
19
References
Pinto, J. K., 2016. Project Management - Achieving Competitive Advantage. Fourth Edition
ed. Boston: Pearson.
Merrie, B., PMP & CSM, 2019. Becoming an Accidental Project Manager. [Online]
Available at: Becoming-an-Accidental-Project-Manager
[Accessed 1 Apr 2020].
Russel, D. & John, P., 2016. Project Management From Simple to Complex, s.l.: University
of Minnesota Libraries Publishing.
20|20 Business Insight Ltd, n.d. What is the Critical Path?. [Online]
Available at: https://2020projectmanagement.com/resources/project-planning/what-is-the-
critical-path
[Accessed 1 Apr 2020].
SINNOVA, 2018. WBS - Công cụ hiệu quả để kiểm soát dự án. [Online]
Available at: https://www.sinnovasoft.com/tin-tuc/kien-thuc-quan-tri/wbs-cong-cu-hieu-qua-
de-quan-ly-du-an-503
[Accessed 1 Apr 2020].
20
Available at: https://www.managers.org.uk/~/media/Files/Campus%20CMI/Checklists
%20PDP/Setting%20SMART%20objectives.ashx
[Accessed 1 Apr 2020].
Jones, K., 2017. Identifying and Managing Construction Project Risks. [Online]
Available at: https://www.constructconnect.com/blog/identifying-managing-construction-
project-risks
[Accessed 1 Apr 2020].
Sabell, M., 2018. Quality Auditing and Project Management 101. [Online]
Available at: https://collegeforadultlearning.edu.au/quality-audits-project-management-101/
[Accessed 1 Apr 2020].
GS, I., 2017. Project Management: Chapter4: Project Monitoring & Control Process.
[Online]
Available at: https://iesgeneralstudies.com/project-management-project-monitoring-control-
process/
[Accessed 1 Apr 2020].
21
[Accessed 1 Apr 2020].
22