Download as pdf or txt
Download as pdf or txt
You are on page 1of 120

Nokia Global Training Courses

Course Catalogue 2003


Ensure a smooth
technology evolution
People make all the difference. These solutions include our Course areas cover the mobile platform,
To help you realise the full potential comprehensive range of Nokia Product GSM, GPRS, 3G, mobile IP solutions and
of your staff resources, Nokia offers a Training Courses, which are offered by our value added services.
complete range of solutions for global network of Nokia Training Centres.
developing the competences of your This catalogue provides complete As the technology evolution continues,
personnel to ensure smooth descriptions of these courses, including these courses will help ensure that your
operations of GSM networks and a the target group, objectives, prerequisites personnel have the necessary competence
seamless evolution to 3G and All-IP. and course modules, as well as the in place at the right time. For your
contact information for our local Training operations, the result is enhanced
Centres. The solutions presented in this competitiveness and a higher return on
catalogue are our standard solutions. your network investment.
Each course can be tailored just for your
needs.

2
Table of Contents
Training Services 4

Nokia Online Services (NOLS) and e-learning 7

Consulting Services 8

Assessment Services 9

Course descriptions by target groups 10


Technology and System Level Training 11
Mobile Network Security 17
Nokia Platforms 20
Field Maintenance 25
Field Maintenance of Nokia Equipment 25
Field Maintenance of Nera SDH Microwave Equipment 31
Network Engineering 34
Radio Access Network Engineering 34
Switching Core Network Engineering 40
Packet Core Network Engineering 53
Charging and Billing 62
OSS Administration 67
Network Operations and Control 71
Network Surveillance 71
Radio Network Configuration 74
Network Performance Reporting 77
3G NOC Delta Solution 80
Network Planning 81
GSM, GPRS, EDGE 81
3G Network Planning 82
Value Added Services 91
Short Messaging 91
Multimedia Messaging and Application Gateways 94
Content Services 97
Intelligent Network 102
Location Based Services 105
Subscriber Management 109
Value Added Operation Support Systems 110

Practical Training Arrangements 114

Nokia Training Centres 115

Index 118

3
Training Services Full range of
competence
development
Match your training solution with your needs solutions
Nokia Training Services, which are a These solutions are adapted to a variety Nokia’s training courses are part of its
key component of our Competence of learning styles, using a variety of portfolio of Competence Development
Development Services, cover technology learning channels: classroom, on-the-job, Services. Along with Training Services,
training, product-based training and workshop, seminar and e-learning. this offering includes Competence
task-based training. They are designed To identify the best option, we can Development Consulting Services,
for technical and planning personnel, conduct a feasibility study, taking into Assessment Services and Certification
technical management and other account the training audience, sales Services, which can be combined and
personnel groups requiring the volume targets, budget issues, staff customised to fit your specific needs.
competence to work with Nokia competence, cost-efficiency levels and
equipment. geographical factors. Training can take By investing in your people, you can
place at our local Training Centres, your give them the skills and knowledge
premises or a mutually agreed location. required in today’s fast-changing
environment. As well as optimising
your allocation of personnel resources,
this will also improve employee
satisfaction and raise your staff
retention rate.

Benefits of Competence
Development Services
• Optimal use of network investment
• Improved allocation of staff
resources
• Higher cost efficiency and
competitiveness
• Lower operating costs and better
return on network investment

Make sure you have the right people


with the right competence at the right time
4
Expertise for operating
Nokia products

Our Training Services draw on Nokia’s


long experience in training network
operators. For your organisation,
they help ensure that you have the right
capabilities from the start to make
network operations easier and more
efficient.

• Obtain the knowledge needed for


operating Nokia products and systems
• Support fast ramp-up of network
operations
• Meet challenging time-to-market
objectives
• Achieve cost-effective training with
standardised services

Technology training gives personnel


the basic knowledge they need before
beginning Nokia-specific product and
task-based training.

Product-based training comprises


various courses that give trainees the
knowledge and skills necessary to handle
Nokia equipment and fully understand
how it is implemented. Product-based
training combines classroom sessions Intermediate Technical Courses infrastructure. The objective of this
and practical exercises on a test bed. This instruction provides detailed training, which is intended for experienced
The classroom training, which is the knowledge of equipment features and technical personnel, is to provide a
foundation of the training solution, functionality for performing basic thorough understanding of the features
is divided into three levels: introductory, operations and maintenance tasks. and functionality of Nokia systems.
intermediate and advanced. It typically covers equipment installation,
operations and maintenance and is Task-based training applies the
Introductory Courses recommended for technical personnel knowledge and skills acquired in product-
These courses, which are an ideal starting working with Nokia network elements based training to the everyday tasks
point for new employees, provide a or subsystems. It is useful in the early required by your organisation’s
general understanding of the concepts, stages of a project and for training new operational processes. This training
terminology and functionality of Nokia personnel. focuses on teaching specific skills.
products and systems. They are targeted It is based on modules that can be
to all technical personnel and also Advanced Technical Courses customised to fit specific training needs.
recommended for management. By developing new skills for identifying
and rectifying problems within specific The delivery of task-based training is very
systems or network elements, these flexible, and can be arranged on-the-job,
courses raise staff competence to help off-the-job (classroom training, for
you fully utilise your existing network example) or both.

5
Combine learning Customer Open Courses Seminars aim to update customers on
Open Courses are available to all Nokia the latest developments in specific
channels for customers. They are based on standard technology areas. The target groups range
the best results content and provide the best solution from system experts to management
when a limited number of employees personnel. The topics can be either
Classroom training can be knowledge require specific training. Nokia driven or initiated in response to
based, skill based or both. Training customer requests, with content drawn
equipment for practical sessions is either On-the-job training can be a continuation from various Nokia sources.
in the same room or at a nearby test bed. of or an alternative to classroom training
Classes are held in suitably equipped at a Nokia Training Centre. The individual E-learning enables personnel to learn
classrooms at a Nokia Training Centre, training needs of personnel are used to at their own pace at home or in the
the customer’s premises, or another define and agree on on-the-job training workplace. This channel is used for
training facility. that supports everyday work practices. introductory and system level technology
as well as new feature releases. Some
Customer Dedicated Courses Workshops normally focus on specific solutions are prerequisites for task-based
These courses are scheduled exclusively tasks or skills and aim to improve a classroom training. Training programmes
for customer personnel. A modular format trainee’s practical skills. A test bed at a based on e-learning use Internet-based
makes it easy to customise course content Training Centre or the customer’s learning modules, reference material,
and length to match your needs. This is a premises is typically used. The supporting assignments and multimedia applications
cost-effective option for training larger training documents consist of either via Nokia Online Services (NOLS).
groups of employees. our own training material or in some
cases material from Nokia Product Lines.
Workshops are an excellent way to
develop troubleshooting skills.

6
Nokia Online Services (NOLS)
and e-learning
Nokia Online Services (NOLS) is an
e-business channel that complements
our conventional services offering.
NOLS provides direct access to product
information; training, marketing and
tendering materials, information about
preventive maintenance, trouble
management and software support.

Many e-learning solutions are also


available through NOLS. In the future,
these solutions will comprise facilitation,
which supports collaboration with other
learners. Discussion forums and virtual
classrooms provide a channel for
exchanging questions and views with a
learning group, supported by an online
facilitator.

Benefits of e-learning
• Freedom from time constraints:
you can learn whenever you have time
• Freedom from place limitations:
you can learn wherever you are
• Freedom from pre-defined content:
You learn what you want and need to
learn, using up-to-date online content

7
Consulting Services Steps in Competence
Development
Create a customised Consulting Services
learning solution Competence Development
Needs Analysis
To help you make the most of your This analysis is designed to evaluate
training investment, Nokia’s complete your organisation’s training needs
offering of Competence Development and establish a firm base for planning
Services also includes Consulting Services your competence development
for planning and optimising your solution
learning solutions. By assessing your • Task Analysis to define the skills
needs, the skills required, and your that are needed within the various
current competences, we can optimise parts of your organisation.
your solution to meet your actual • Technical Competence Analysis to
requirements. identify current personnel skills
and recommend how they should
Based on the results of our analysis, be developed.
we develop a learning solution that
supports your business objectives. Competence Development
This solution is carefully mapped to Solution Planning
show the competence needed within Based on the Training Needs Analysis,
each group in your organisation. Nokia helps you design a training
package that supports your business
Nokia Competence Development Services objectives
can also target a specific function or • Flow chart to map the courses to
operational need, to reduce site visits, be followed by each target group
for example, or optimise the handling within the organisation.
of alarms. This process begins with a
performance audit, based on which we
can recommend specific training or tools
to improve your efficiency and cost
effectiveness.

8
Assessment Services
Services for assessing
Nokia Assessment Services Nokia Certification Services
and certifying your Recognition of prior learning – Training Certification Program –
own training programs to assess the general level of technical to certify customer employees to teach
skills and knowledge that your Nokia courses and use Nokia training
With Nokia Assessment Services, you can employees bring to their jobs. materials. This certification is always
evaluate the competence of your End-of-course testing – to assess individual.
technical personnel against specified the effectiveness of Nokia training Authorised Training Provider
performance standards. This assessment programmes. Program – to certify an organisation
covers technical task elements, including Technical skills assessment – to deliver Nokia training products.
both the skills needed to operate and to evaluate the specific technical skills The certification requires a number of
maintain Nokia equipment, and your and knowledge that your employees certified Nokia trainers and approved
personnel’s overall ability to undertake use in their everyday work. facilities and administrative procedures.
day-to-day technical tasks. Job competence assessment – Post-Training Achievement
to assess the competence of your Certification – to certify that a
To help make your training more cost- personnel to carry out technical tasks. customer employee has successfully
effective, we can also certify your own participated in Nokia training for an
training organisation as a supplier of agreed job-related role.
Nokia training. Nokia Certification
Services provide a good way to ensure
additional capacity for a large volume of
training. Once certified, your organisation
will be able to provide competence
development at the same high level as
a Nokia Training Centre.

9
Course descriptions by target groups

Symbols used in course flows Legends used in course flows This catalogue covers the standard
and descriptions solutions – for tailored solutions please
contact your Nokia representative.
Open course dates available on
Introductory Courses relevant
NOLS (www.online.nokia.com).
Course for GSM

Intermediate Courses relevant


Course for GSM and 3G

Advanced Courses relevant


Course for 3G

E-learning
Solution

Course provided
by Nokia Supplier

10
Technology and System Level Training

System Level Training


Technology and
3G Introduction
3G INTe

0.5 d p. 14

3G System Training ATM in


3G SYSTRA UMTS Networks
3G ATM
3d p. 15 1d p. 15
GPRS Overview
GPRSOVe
NEW
! 3G
0.5 d p. 13
Understanding GSM Nokia IP
UndGSMe Multimedia System
IPMMSYSe
1.5 d p. 12 1d p. 16
GPRS System
GPRSSYS
GPRS
3d p. 14
2G System Training
2G SYSTRA

5d p. 12

GSM Electromagnetic
EDGE System Fields and Customer
Overview Communication
EDGESYSe EMFe
0.5 d p. 13 0.5 d p. 16

Nokia Technology and System Level This can be followed up with classroom Finally, two e-learning programmes
Training will give you a thorough training as a prerequisite for our technical introduce system level aspects of mobile
grounding of GSM/EDGE, GPRS and WCDMA courses: GSM and GPRS System Training communication networks:
technology, as well as an understanding (2G SYSTRA) and 3G System Training • EDGE System (EDGESYSe) covers the
of all the relevant Nokia products. (3G SYSTRA). In addition, the ATM in UMTS EDGE standard available with Nokia BSS
Networks (3G ATM) course introduces Release S10.
Three e-learning programmes, the relevant aspects of ATM with a special • IPMMSYSe introduces the Nokia solution
Understanding GSM (UndGSMe), GPRS focus on its use in 3G networks. of the All-IP core network architecture
Overview (GPRSOVe) and Introduction based on 3G PP Release 5.
to 3G (3G INTe), give non-technical System level aspects of GPRS networks
personnel and other target groups a are now included in the 2G SYSTRA course.
basic knowledge of these technologies. However, participants of the old SYSTRA
course who need to achieve GPRS
knowledge, should take the interim
GPRSSYS course.

11
Understanding GSM UndGSMe
System Level Training

Target Group Prerequisites Modules


Technology and

Personnel working in the cellular radio General understanding of • Introduction to GSM


industry (operators, manufacturers, etc), telecommunications • Technological concepts in GSM
but not having basic knowledge of GSM. • GSM architecture and interfaces
New employees in the mobile industry. Duration • Identifiers and addresses in GSM
Technical persons who do not have Nominal duration is 1.5 days. • GSM traffic management
knowledge of the GSM at the system level. The actual duration may vary depending • GSM cellular network
Non-technical persons who need a basic on the participant. • Security and privacy in GSM
understanding of GSM. • GSM services
No. of Participants • Charging in GSM
Objectives N/A • Nokia implementation of GSM
After the training, the participant will be • Towards the next generation from GSM
able to:
• Explain how the GSM networks work
in general
• Explain how the connections are made
in GSM networks
• List elements needed to build up a
GSM network

2G System Training 2G SYSTRA

Target Group Prerequisites Modules


Personnel requiring overview knowledge General understanding of • Introduction to GSM
about GSM and GPRS. telecommunications • GSM architecture
• GSM traffic management
Objectives Duration • Introduction to SS7 signalling
After the training, the participant will be 5 days • GSM air interface and network planning
able to: • Introduction to GPRS
• Explain the architecture functionality No. of Participants • Introduction to TCP/IP
of GSM and GPRS network elements Max. 24 • GPRS architecture
• Explain the main concepts of GSM • GPRS traffic management
and GPRS traffic management • GPRS air interface
• Explain the main concepts of TDMA
air interface transmission Notes
• Explain the connections/interfaces 2G SYSTRA is a combination of the former
within the GSM and GPRS network SYSTRA and GPRSSYS courses.
• Explain the addressing in GPRS
• Give an overview of the Nokia
implementation of GSM and GPRS

12
EDGE System Overview EDGESYSe

System Level Training


Target Group Prerequisites Modules

Technology and
Personnel requiring the basic key 2G SYSTRA • GSM evolution to EDGE
knowledge of EDGE System. • EDGE modulation
Duration • Nokia EDGE features
Objectives Nominal duration 0.5 day. • Nokia EDGE implementation
After the training, the participant will be The actual duration may vary depending • Nokia NetAct and EDGE
able to: on the participant. • Nokia EDGE network planning services
• Identify what is meant by a Nokia
EDGE technology No. of Participants
• Understand the principle of GMSK- and N/A
8-PSK modulation
• Explain and understand new EDGE
features
• Explain the implementation of EDGE
in each network subsystem
• List 5 functions of the Nokia NetAct
Operations Support System that are
related to EDGE
• Outline the benefits of the network
planning services provided by Nokia
to operators when they expand their
data communication services in mobile
networks

GPRS Overview GPRSOVe

Target Group Prerequisites Modules


New and inexperienced personnel UndGSMe, basic knowledge of data • Introduction to GPRS
requiring the basic knowledge of GPRS communications, basic knowledge of • GPRS from a business point of view
networks. telecommunications • GPRS architecture and interfaces
• GPRS traffic management
Objectives Duration
After the training, the participant will be Nominal duration 0.5 day.
able to: The actual duration may vary depending
• Identify the drivers of the GPRS network on the participant.
and the subsequent effects on mobile
data communication No. of Participants
• List the business benefits for operators N/A
implementing a GPRS network with
respect to emerging data
communication needs and eventual
migration to 3G mobile networks
• Use a GPRS network architecture
diagram, illustrate typical traffic
management procedures
• List the key network elements required
to implement a GPRS network on top
of an existing GSM network
• List the functions of each of the key
GPRS network elements

13
GPRS System GPRSSYS
System Level Training

Target Group Prerequisites Modules


Technology and

Personnel requiring basic knowledge 2G SYSTRA or similar. This course contains • Introduction to GPRS
of GPRS. the same GPRS related modules as the • Introduction to TCP/IP
2G SYSTRA course • GPRS architecture
Objectives • GPRS traffic management
After the training, the participant will be Duration • GPRS air interface
able to: 3 days
• Describe the role of GPRS in Notes
telecommunications and data networks No. of Participants GPRSSYS is not required if 2G SYSTRA has
• Name the different network elements Max. 24 been attended.
of the GPRS network and explain their
functionality
• Explain the connections/interfaces to
the existing networks and between
different GPRS network elements
• Explain the structure of Nokia GPRS
network
• Explain the mobility management
functions in GPRS
• Describe the addressing in GPRS
• Describe the charging function in GPRS

3G Introduction 3G INTe

Target Group Prerequisites Modules


New and inexperienced personnel None • Introduction to 3G
requiring basic knowledge of 3G mobile • 3G network architecture
networks. Duration • Introduction to 3G radio interface
Nominal duration 0.5 day. • Introduction to 3G services
Objectives The actual duration may vary depending • Using 3G networks
After the training, the participant will be on the participant.
able to:
• Identify the drivers behind the No. of Participants
evolution towards 3G networks N/A
• Identify and list the characteristics of
the radio path technology used in
3G networks compared to GSM networks
• Complete a 3G network architecture
diagram
• List the functions of each of the
3G network elements
• Using a 3G network architecture
diagram, illustrate how 3G services,
voice and Internet traffic are supported
• Identify the available services types
within 3G networks and the uses of
available service applications

14
3G System Training 3G SYSTRA

System Level Training


Target Group radio resource management is, and Modules

Technology and
Personnel requiring basic knowledge describe its effect on network planning • Introduction to UMTS networks
of UMTS. • Outline the functions of the different • UMTS architecture
management layers within traffic (Note: Release 4 information is
Objectives management provided mainly for self-study)
After the training, the participant will be • List and give examples of 3G services • UMTS air interface
able to: and how they are implemented into a (Note: The network planning and
• Briefly explain and list the motivation UMTS network WCDMA-TDD appendices are mainly
and development of mobile networks provided for self-study)
towards 3G Prerequisites • UMTS traffic management
• Without reference to the material, draw Preferably 2G SYSTRA or similar • Introduction to UMTS signalling and
and label the key components and interfaces
interfaces of the Nokia 3G Solution Duration • UMTS services and applications
• Using a simplified model, explain the 3 days
key elements of the UMTS radio path
and transmission No. of Participants
• At an overview level, explain what UMTS Max. 24

ATM in UMTS Networks 3G ATM

Target Group Prerequisites Modules


Technical personnel requiring 3G SYSTRA • ATM basics
understanding of ATM. • ATM protocols and signalling
Duration
Objectives 1 day
After the training, the participant will be
able to: No. of Participants
• Explain the basics of the ATM and how Max. 24
it is implemented in UMTS

mPosition for E-OTD System NEW EOTDSYS


!
Target Group Prerequisites Modules
Personnel requiring knowledge about the 2G SYSTRA or 3G SYSTRA • Introduction to mPosition
Nokia mPosition for E-OTD system. • Implementing mPosition
Duration • Network planning
Objectives 3 days • Network optimisation
After the training, the participant will be • LMU installation and commissioning
able to: No. of Participants • Troubleshooting mPosition
• Understand the basics of the mPosition Max. 12
for E-OTD system

15
Nokia IP Multimedia System NEW IPMMSYSe
!
System Level Training

Target Group Prerequisites Modules


Technology and

Engineering support, marketing and 3G Release 5 system level understanding • Introduction to Nokia IP
technical management, NOC, network (vendor independant), basic Multimedia System
planning, system administration, service understanding of IP and SIP protocols • Architecture of Nokia IP
creation and integration engineers, Multimedia System
customer care. Duration • Technologies in Nokia IP
1 day Multimedia System
Objectives • Functionality of Nokia IP
After the training, the participant will be No. of Participants Multimedia System
able to: N/A • Operation and Maintenance of
• List the subsystems of Nokia IP Nokia IP Multimedia System
Multimedia System • Evolution Summary of Nokia IP
• List the Nokia IP Multimedia System Multimedia System
network elements
• Describe the protocols and interfaces
between subsystems
• List the main functionalities of the
subsystems
• Describe connectivity between sites
• Explain the operation and maintenance
principles of Nokia IP Multimedia
System
• Describe the evolution of Nokia IP
Multimedia System

Electromagnetic Fields (EMF)


and Customer Communication EMFe
Target Group • Explain how Nokia base station Modules
Mobile network operators’ personnel. products are configured to ensure that • EMF basics
the EMF guidelines are met and the • Research
Objectives safety of the public and service • Nokia products
After the training, the participant will be personnel is assured to the best of • Site planning and design
able to: Nokia’s ability • Communications
• Briefly explain what electromagnetic • Communicate EMF issues to the media,
fields are and how they are generated, stakeholders and general public Notes
what sort of devices generate EMF Free for all NOLS users.
and at what levels, why we have EMF Prerequisites
standards and guidelines None
• Clarify why we need to continue
research work, highlight different Duration
sources of information and to Nominal duration 0.5 day.
emphasize the need not to take media The actual duration may vary depending
“facts” at face value on the participant.
• List the broad range of Nokia products
and how they comply with No. of Participants
electromagnetic standards N/A

16
Mobile Network Security

Mobile network security can only be Courses and tailoring


achieved if security awareness and The Mobile Network Security Course Many security problems and network
vigilance are present throughout the (MNSEC) is the initial course within the outages are related to popular
entire operating process, from planning Nokia Network Security Training Portfolio. erroneous management decisions.
to operation. For that reason, we It focuses on the security needs and The famous SANS Institute has

Mobile Network Security


recommend that at least the network features in mobile networks, giving identified the seven top management
element engineering personnel are enough of an overview to avoid the errors related to network security:
trained to a good level of knowledge in need for security staff to attend courses • Pretend the problem will go away
network security and are able to in all subsystems. • Authorise reactive, short-term fixes
recognise and counter vulnerabilities in so problems re-emerge quickly
the organisation’s network. The OSS Security Course (OSSSEC) and • Fail to realise how much money
Core Network Security Course (CNSEC) are their information and organisational
A well-founded understanding of security new in the portfolio and the hands-on reputation are worth
issues and principles is needed to deal complement for the MNSEC. • Rely primarily on a firewall for
with today’s latest threats, which quickly security perimeter protection
become tomorrow’s outdated threats. The practical courses are consisting of a • Fail to deal with the operational
concise theory review and hands-on aspects of security
Other providers of security training practise. Exercises are using both a • Fail to understand the relationship
typically concentrate on pure ISP well-prepared playground and the Nokia of information security to the
environments, discussing methods and mobile network equipment. business problem – they understand
tools, which are not applicable in the physical security, but do not see the
context of 3G mobile networks. Tailored workshops can be adapted from consequence of poor information
standard courses and our case-study- security
In contrast, we emphasise an pool. These workshops could then • Assign untrained people to
understanding of the security aspects emphasise limited areas of the network maintain security and provide
of the protocols, platforms and e.g. the charging gateway, DNS security, neither the training nor the time to
environments involved, in order to OSS host security etc. make it possible to do the job
prepare your staff for likely threats. (Source: SANS Institute Network
Security Roadmap 2003)

3G System Training
3G SYSTRA

3d p. 15

TCP/IP for
Mobile Packet Core
IPCORE
4d p. 54

Mobile Network
Security
MNSEC
3d p. 18

NEW NEW
! !
Mobile Core Operation Support
Network Security System Security
CNSEC OSSSEC
5d p. 18 5d p. 19

17
Mobile Network Security MNSEC

Target Group • Describe selected procedures in the Modules


System level experts and second line mobile network and their implication • Security principles and elements
maintenance staff in mobile networks. for network security • Cryptography
• Name the 3GPP security standards • 3G network security
Objectives and describe their implication for the • Network services
After the training, the participant will be mobile network • Securing networks and hosts
able to: • Be aware of security issues in daily
Mobile Network Security

• Understand and use the correct terms work and spread this attitude
when addressing security issues
• List potential risks for a given network Prerequisites
• Explain the role of cryptography in a 3G SYSTRA (optional), IPCORE (optional),
mobile network and describe the main 6 months’ practical work experience
principles
• Contribute to planning, implementing Duration
and reviewing the security architecture 3 days
of a mobile network
• List the most relevant network services No. of Participants
and describe the security implications Max. 12

Mobile Core Network Security NEW CNSEC


!
Target Group • Contribute efficiently to securing a Modules
System level experts in 3G core network, mobile network • Introduction
security teams, second line maintenance • Be aware of security issues in daily • Essential LAN security
staff. work and spread this attitude • Essential WAN security
• Understand threats for the mobile core • Essential routing security
Objectives network for SCN and PCN as well as the • Essential VPN security
After the training, the participant will be interdependencies • Methods and principles for
able to: securing a mobile network
• Understand security in IP based Prerequisites • Essential network services
networks as a whole and in the context 3G SYSTRA (optional), MNSEC, • Intrusion detection
of mobile networks one CN OM course (like GGSNOM) • Security toolbox
• List the potential risks for a given • Selected case studies
network Duration
• Contribute to planning and 5 days
implementing a secure core network
• Use standard auditing tools to checkout No. of Participants
hosts in a mobile network Max. 8

18
Operation Support System Security NEW OSSSEC
!
Target Group Prerequisites Modules
OSS administrators and specialists, 3G SYSTRA (optional), IPCORE (optional), • Introduction and review
security experts and second line OSSADM1, OSSADM2, MNSEC • OSS security architecture
maintenance staff in a mobile network. • Essential LAN security
Duration • Essential routing security
Objectives 5 days • Essential VPN security
After the training, the participant will be • Essential network services

Mobile Network Security


able to: No. of Participants • OSS security toolbox
• Understand, use and explain the correct Max. 8 • Case study: Securing OSS cluster
terms when addressing OSS security server access
issues • Case study: OSS WAS and OSS user
• List potential risks for a given network management
management solution • Case study: Securing DCN access
• Contribute to planning, implementing • Case study: OSS penetration testing
and reviewing the security policy of a • Case study: Monitoring and intrusion
network management solution detection
• Improve security of an existing OSS by
taking corrective actions and applying
customisations without impacting OSS
functionality
• Contribute to planning, implementing
and reviewing the security architecture
of telecommunication management
network (DCN), particularly with regard
to VPN and WAN security aspects
• Harden and configure the DCN routers,
LAN switches and firewalls according
to either Nokia manuals or customer
specific configuration policies
• List the most relevant network
management procedures, related
network services and describe the
security implications
• Use and explain OSS user management
applications in order to implement
secure and policy-conformant user
environments on the OSS servers and
towards DCN network elements
• Plan, execute and evaluate penetration
tests and security audits in an existing
network management environment
• Verify and benchmark security settings
of an existing OSS environment and
rate security interests against usability
and performance issues
• Show awareness of security issues in
daily work and spread this attitude

19
Nokia Platforms

Platform Training Solution • The IPSO platform for most packet core
Nokia is currently using four main network equipment. This is based on
platform technologies for mobile the Nokia IP Security Operating System
communications network equipment: (IPSO) with a Unix-like user interface.
• DX 200 Switching Platform for GSM • The Nokia NetAct OSS platform offers a
equipment (BSC, MSC, HLR), as well as Nokia specific graphical user interface
for 2G SGSN. for multiple network operation tasks.
• ATM based IPA 2800 platform for
3G RNC and MGW. This platform has
many operational similarities with
the DX 200 platform, which allows
common training solutions for both.
Nokia Platforms

OSS

Nokia NetAct
NMS

Circuit Switched
UTRAN Core Network DX 200
IPA 2800 IPA 2800 HLR

RAN MGW DX 200


MSC

UMTS (WCDMA)
BTS

IPSO
BSS
DX 200 DX 200 Packet Switched
Core Network
BSC 2G SGSN
3G
SGSN
IPSO
BG
GSM
BTS
GGSN

IPSO

Reflects to the hardware architecture of GSM, GPRS and 3G Release 99 (not 3G Release 4/5).

20
Our platform training is not specific to platforms, such as handling the user
Nokia 2G or 3G solutions, but caters for interface, basic understanding of the
the equipment that the student is equipment’s hardware and software
already using. Platform training lays the architecture, or important common
foundation for any practical work on the maintenance tasks. The training should
be attended prior to taking OM courses
on the respective equipment. Training
solutions presented in platform flow are
2G System Training 3G System Training available at the moment.
2G SYSTRA 3G SYSTRA

5d p. 12 3d p. 15

Nokia Platform
Computer Based
Training
Nokia PLAT CBT
12-30 h p. 21

NEW
!
Switching Platform IPSO Platform Operation Support Operation Support Nokia FlexiServer
Essentials IPSO PLAT System Platform System User Release 3 Platforms

Nokia Platforms
SWPLAT ESS OSSPLAT OSSUSER REL 3(e) FLEXPLATe
3d p. 22 3d p. 24 2d p. 23 1d p. 23 0.5 d p. 24

Practical courses on Practical courses on Practical courses on


GGSN, 3G SGSN NOC, OSS Administration All-IP networks elements
Switching Platform
Administration
SWPLAT ADM
2d p. 22
For the DX 200 and IPA 2800 platforms, administration training is also available
Practical courses on we offer two courses, SWPLAT ESS and for Nokia NetAct OSS, please see page 67.
BSC, RNC, MSC, HLR, SWPLAT ADM, the latter being aimed at
MGW, 2G SGSN
more advanced personnel who are Some theoretical parts of the SWPLAT ESS
involved with platform administrative course can be taken using the Nokia
tasks. SWPLAT ESS and SWPLAT ADM Platform Computer Based Training (CBT)
courses can be combined as a 5 days CD-ROM. Please refer to your local
course in the name of SWPLAT ESS&ADM. Nokia training representative for more
A comprehensive portfolio of platform information.

Nokia Platform
Computer Based Training Nokia PLAT CBT
Target Group • Describe the different technologies Modules
Personnel operating and maintaining used in GSM, GPRS and 3G platforms • System review
the Nokia platform in GSM, GPRS and • List the characteristics of Nokia • Documentation and on-line resources
3G environments. platforms • Introduction to 3G platform
• Changes from 2G to 3G
Objectives Prerequisites • Introduction to DX 200 platform
After the training, the participant will be 2G SYSTRA, GPRSSYS and/or 3G SYSTRA, • Introduction to IPA 2800 platform
able to: depending on which modules are • Introduction to Nokia IP platform
• Identify which Nokia platforms are used included • Nokia MML overview
in different network technologies • Nokia NEMU overview
• List what kind of documentation and Duration • Nokia NetAct overview
supporting resources can be used for 12–30 hours depending on which • I/O Devices and logical files
operation and maintenance tasks modules are included • Files and software
• Identify what kind of user interfaces • Maintenance
can be used to perform the operation No. of Participants • Data communications and signalling
and maintenance tasks N/A • Switching
• Synchronisation
• ATM basics
• Platform CBT test

21
Switching Platform
Essentials SWPLAT ESS
Target Group • Identify and describe the philosophy of Modules
Technical personnel using IPA 2800 the Nokia NEMU in terms of its role in • Nokia 3G platform
and/or DX 200 platforms in daily the Telecommunication Management • Introduction to DX 200/IPA 2800
operations. Networks (TMN). List the key functions switching platforms
of NEMU in the network elements whilst • Documentation and resources to
Objectives making a difference to the role of the support the Nokia 3G platform
After the training, the participant will be OMU unit. Also, demonstrate the ability • MMI user interface
able to: to start a NEMU EM session from the • Using the NEMU
• List and identify the elements of the client and navigate applications through • DX 200/IPA 2800 maintenance
Nokia platform in terms of the the use of the application manager • Input/Output devices
hardware, user interfaces, and how it • List and explain the four fields of • File administration
can be supported. Also, the participant DX 200/IPA 2800 system maintenance. • Software package administration
is expected to identify which network Also, demonstrate the ability to • Introduction to DCN
element utilises which platform interrogate maintenance information
• List 5 main platforms of IPA 2800 and • Give 6 examples of I/O devices in
Nokia Platforms

DX 200 and shortly explain their DX 200 and IPA 2800 and their 2 main
meaning. Also explain the functional working states. Also, demonstrate
unit grouping and PIU, power the ability to interrogate the state of
distribution, redundancy principle, I/O devices
switching and synchronisation
• List and explain clearly the two different Prerequisites
approaches to how the Nokia customer 2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT
documentation is structured.
Furthermore, the participant is expected Duration
to give examples of the documents 3 days
included in each approach and identify 3 day course if participant has completed
the different media of how the Nokia PLAT CBT, 5 day course for all others
documentation is delivered
• Explain the functioning of the MMI No. of Participants
system and Man Machine Language Max. 8
(MML). Also, demonstrate the use of MML

Switching Platform
Administration SWPLAT ADM
Target Group • Demonstrate centralised change note Modules
Technical personnel performing platform management using NMS/Nokia NetAct • File administration exercises
administrative tasks e.g. system back-ups • Modify, create and test logical files • Software package administration
and platform troubleshooting. connections, file types and redundant exercises
logical files • DX remote backup
Objectives • Explain the authority system and user • Software archive and register for T12
After the training, the participant will be access control • Input/Output devices exercises
able to: • Configure TCP/IP stack for DX/IPA • MMI authority system
• Demonstrate 3 basic operations: create, • DCN in IPA/DX exercises
copy and delete files on a WDU disk Prerequisites
• Demonstrate 4 main operations on 2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT,
the software package: fallback, rollback, SWPLAT ESS, OSSPLAT
safecopying and changing software
package in the DX/IPA exchanges. Duration
Also, explain the 4 main steps to install 2 days
a change note/change delivery to a
DX/IPA exchange No. of Participants
• Demonstrate centralised backup Max. 8
configuration using NMS/Nokia NetAct

22
Operation Support System Platform OSSPLAT

Target Group • Explain and use the Nokia NetAct Modules


Personnel working with the Nokia NetAct Monitor tools for fault monitoring the • Introduction to Nokia NetAct
Release OSS3. network • Nokia NetAct basic architecture
• List the Nokia NetAct Configurator • Using Nokia NetAct
Objectives applications and know their purpose • Nokia NetAct documentation
After the training, the participant will be and usage for network management • Nokia NetAct Monitor: Introduction,
able to: • List the Nokia NetAct Reporter concepts and data flow
• Explain the Nokia NetAct functionality applications and know their purpose • Nokia NetAct Monitor: Use of fault
and product structure and usage for network management management tools
• Explain and demonstrate how to use • Nokia NetAct Configurator: Overview of
the Nokia NetAct Common Desktop Prerequisites applications and functionality
Environment (CDE) 2G SYSTRA or 3G SYSTRA • Nokia NetAct Reporter: Overview of
• Explain the basic architecture of Nokia applications and functionality
NetAct and how it is connected to the Duration
network elements 2 days

Nokia Platforms
• Explain and demonstrate how to use the
Nokia NetAct customer documentation No. of Participants
• Explain the concepts and terms used Max. 8
for alarm monitoring

Operation Support System


User Release 3 OSSUSER REL 3(e)
Target Group Prerequisites • Monitor
Personnel working with the Nokia NetAct 3G SYSTRA, experience in network • 2G radio access development
Operation Support System. management operation with Nokia NetAct • 3G radio access development
• 2G radio access optimiser
Objectives Duration • XML interface for planning data
After the training, the participant will be 1 day (for classroom training) • Reporter
able to: • Administrator applications
a) Classroom Training No. of Participants • Packet core configurator
• Outline the changes between T12 and Max. 24 (for classroom training) • Service quality manager
OSS3.1 in the Nokia NetAct product • Nokia NetAct Planner
structure and the applications Modules
• Outline the changes between T12 and • Introduction to Nokia NetAct (rel) Notes
OSS3.1 in the basic architecture of • Basic architecture (rel) The open questions from the e-learning
the Nokia NetAct system including • Use of Nokia NetAct (rel) self study will be answered by experts
hardware, connectivity, DCN solution, • Nokia NetAct documentation worldwide with the focus on the
system platform, UMA • Nokia NetAct applications and functionality of the tools, using a
• Outline the changes between T12 and functionality T12 – OSS3.1 overview Questions and Answers Forum.
OSS3.1 in the customer documentation • Introduction to e-learning self-study
structure of the Nokia NetAct system and Questions and Answers Forum
b) E-learning self study and
c) E-learning Questions and Answers
Forum
• Outline the changes between T12 and
OSS3.1 in the respective functionality
area for certain network technologies

23
IPSO Platform IPSO PLAT

Target Group Prerequisites Modules


Personnel who need to know how to 2G SYSTRA or 3G SYSTRA, IPCORE • IPSO platform product overview
install and configure Nokia IP routers. The • IPSO installation
main target group is personnel working Duration • Basic IPSO configuration with Voyager
with the GPRS/3G backbone networks. 3 days • Basic IPSO debugging
• IPSO maintenance procedures
Objectives No. of Participants • IPSO routing configuration
After the training, the participant will be Max. 8 • IPSO high availability features, VRRP
able to: • Configuration of IPv6 interfaces
• Install and configure Nokia IP routers.
This includes installation of the
operating system (IPSO) and
configuration of full IP routing
functions, including IPv6, OSPF, RIP and
VRRP. The training concentrates on
Nokia Platforms

topics that are most relevant to those


working with Nokia GPRS/3G products

Nokia FlexiServer Platforms NEW FLEXPLATe


!
Target Group Prerequisites Modules
Personnel working with the Nokia 3G SYSTRA • Introduction to Nokia FlexiPlatforms
FlexiServer platforms. • Nokia FlexiServer hardware architecture
Duration and scaling
Objectives Nominal duration 0.5 day. • Nokia FlexiServer functionality
After the training, the participant will be The actual duration may vary depending
able to: on the participant.
• List and explain the FlexiPlatform
and Nokia FlexiServer features and No. of Participants
functionalities N/A
• Describe the two hardware options
available for Nokia FlexiServer and
explain their differences

24
Field Maintenance
Field Maintenance of
Nokia Equipment

2G System Training
2G SYSTRA

5d p. 12

Nokia MetroSite Nokia UltraSite


Nokia Talk Family BTS Nokia 2G UltraSite GSM/EDGE Installation GSM/EDGE BTS Nokia FlexiHopper Nokia FlexiHopper and
Commissioning System and Commissioning Commissioning RFLEXH Nokia MetroHopper
BTSCOM 2G ULTSYSe 2G METCOM 2G ULTCOM RFLEXH and RMETRO
3d p. 26 0.5 d p. 26 4d p. 27 3d p. 27 2d p. 30 3d p. 30

BSS Cellular
BSS Cellular Transmission for Nokia
Transmission UltraSite/MetroSite
BSSCTM ULTCTM

Field Maintenance
5d p. 27 3d p. 28

3G System Training 3G Introduction


3G SYSTRA 3G INTe

3d p. 15 0.5 d p. 14

Nokia FlexiHopper Nokia FlexiHopper and ATM in


RFLEXH Nokia MetroHopper UMTS Networks
RFLEXH and RMETRO 3G ATM
2d p. 30 3d p. 30 1d p. 15

NEW
Nokia UltraSite !
Nokia UltraSite Nokia MetroSite
WCDMA BTS WCDMA BTS Installation Triple-mode BTS
Commissioning and Commissioning Installation and
3G ULTCOM 3G METCOM Commissioning CBT
TriULTCOM CBT
3d p. 29 2d p. 29 0.5 d p. 28

AXC Operation
and Maintenance
AXCOM
3d p. 29
The field maintenance group is
responsible for technical tasks carried
out on equipment widely distributed in
the field, such as base stations and Our standard training solution in the field
microwave equipment. The work can be maintenance area covers commissioning
divided into installation, commissioning courses for the different equipment types.
and first line maintenance. First line Since they are very customer specific,
maintenance manages preventive we deliver training on pure installation,
maintenance, as well as problems under combined installation and commissioning
the direction of the network surveillance and maintenance as dedicated courses.
team. This group might also be involved The same applies to training on site support
in system upgrades together with equipment. Please contact your training
engineering support. services manager for more information.

25
Nokia 2G UltraSite System 2G ULTSYSe

Target Group Prerequisites Modules


Personnel requiring general knowledge 2G SYSTRA • Network planning with Nokia UltraSite
of the Nokia 2G UltraSite solution. • Nokia 2G UltraSite product family
Duration • Nokia 2G UltraSite transmission solution
Objectives Nominal duration 0.5 day. • Nokia 2G UltraSite implementation
After the training, the participant will be The actual duration may vary depending • Nokia 2G UltraSite network solutions
able to: on the participant. • Nokia 2G UltraSite operations and
• Complete an illustration of the Nokia 2G maintenance
UltraSite solution architecture. No. of Participants
• List the basic features and functions of N/A
each Nokia 2G UltraSite network
element.
• List and describe the process and tools
used to implement the Nokia 2G
UltraSite solution.
• List the tools used to operate and
maintain the Nokia 2G UltraSite
solution.
Field Maintenance

Nokia Talk Family BTS Commissioning BTSCOM

Target Group Prerequisites Modules


Technical personnel working with Nokia 2G SYSTRA • Nokia GSM DE34 BTS / Network
Talk Family BTS equipment. architecture and interfaces
Duration • Nokia GSM BTS/DE/DF34 product family
Objectives 3 days • Nokia GSM DE34 BTS configurations
After the training, the participant will be • Nokia GSM DE34 BTS function and
able to: No. of Participants block diagram of the units
• Understand general function of a Max. 8 • Nokia GSM DE34 BTS plug-in units
GSM network descriptions
• Check BTS installation • Nokia GSM DE34 BTS and plug-in unit
• Understand function of Nokia BTS installation / Checking the installation
and function of BTS units • Nokia GSM DE34 BTS TRU settings and
• Understand the commissioning of branching tables
Nokia 3G Talk Family BTS, following the • Nokia GSM DE34 BTS MMI software
Nokia commissioning procedure • Nokia GSM DE34 BTS commissioning

26
Nokia MetroSite GSM/EDGE
Installation and Commissioning 2G METCOM
Target Group Prerequisites Modules
Field personnel who will install and 2G SYSTRA • Nokia MetroSite solution overview
commission Nokia MetroSite sites for • Nokia MetroSite BTS product overview
GSM/EDGE. Duration • Nokia MetroSite BTS installation
4 days • Nokia MetroSite BTS commissioning
Objectives • Nokia MetroSite BBU product overview
After the training, the participant will be No. of Participants • Nokia MetroSite BBU installation
able to: Max. 8 • Nokia ITN and transmission units
• Install the Nokia MetroSite for GSM/EDGE overview
elements • Nokia FlexiHopper product overview
• Commission the Nokia MetroSite for • Nokia MetroHopper product overview
GSM/EDGE elements • Nokia FlexiHopper and Nokia MetroHopper
commissioning with FIU19 and RRIC
• Nokia MetroHub product overview
• Nokia MetroHub installation
• Nokia MetroHub commissioning

Nokia UltraSite GSM/EDGE BTS


Commissioning 2G ULTCOM

Field Maintenance
Target Group Prerequisites Modules
BTS commissioning engineers. 2G SYSTRA • Nokia UltraSite GSM/EDGE BTS product
overview
Objectives Duration • Nokia UltraSite GSM/EDGE BTS
After the training, the participant will be 3 days installation check
able to: • Nokia UltraSite GSM/EDGE BTS unit
• Describe the Nokia UltraSite solution No. of Participants cables and combiner options
• Commission the Nokia UltraSite Max. 8 • Nokia UltraSite GSM/EDGE BTS antenna
elements system
• Correctly commission Nokia FlexiHopper • Nokia UltraSite GSM/Nokia Talk Family
BTS co-locating and configuration
• Nokia UltraSite GSM/EDGE BTS unit
description
• Nokia UltraSite GSM/EDGE BTS
commissioning
• Nokia UltraSite FlexiHopper
commissioning

BSS Cellular Transmission BSSCTM

Target Group Prerequisites Modules


BSS field engineers, engineering support 2G SYSTRA, BSSESS or BTSCOM, DX 200 • DN2 principles and functions
personnel, technical support personnel, platform theory recommended • DN2 configuration and cross-connections
network planners. • TRUA principles and functions
Duration • TRUA configuration and branchings
Objectives 5 days • Q1 management configuration
After the training, the participant will be • BTS loop configuration and protection
able to: No. of Participants
• Apply the knowledge and skills to operate Max. 8
and maintain the different transmission
units in a Nokia Talk Family GSM network
• Implement loop protection in an Abis
interface loop configuration

27
BSS Cellular Transmission
for Nokia UltraSite/MetroSite ULTCTM
Target Group Prerequisites Modules
BSS field engineers, engineering support 2G SYSTRA, BSSESS or 2G ULTSYSe/ • Cellular transmission network
personnel, technical support personnel, 2G ULTCOM or 2G METCOM, DX 200 Platform configuration
network planners. Theory recommended • Nokia UltraSite/MetroSite transmission
equipment
Objectives Duration • Transmission network management
After the training, the participant will be 3 days • Configuring transmission loop
able to: protection
• Apply the knowledge and skills to No. of Participants
operate and maintain the different Max. 8
transmission units in a Nokia UltraSite
and Nokia MetroSite based GSM network
• Implement loop protection in an Abis
interface loop configuration

NEW
Nokia UltraSite Triple-mode BTS !
Installation and Commissioning CBT TriULTCOM CBT
Field Maintenance

Target Group Prerequisites Modules


Personnel who need to learn about 3G SYSTRA, 3G ULTCOM, general • Nokia Triple-mode BTS overview
installation, commissioning and understanding of GSM and UMTS • Nokia Triple-mode BTS WCDMA upgrade
maintenance of the Nokia Triple-mode BTS. networks, previous experience of GSM installation
and WCDMA BTS systems • Nokia Triple-mode BTS unit installation
Objectives • Nokia Triple-mode BTS commissioning
After the training, the participant will be Duration and integration
able to: Nominal duration 0.5 day. • Nokia Triple-mode BTS operation and
• Describe the Nokia UltraSite Triple-mode The actual duration may vary depending maintenance
BTS configuration on the participant.
• Install and commission the WCDMA
upgrade No. of Participants
• Understand the basic operation and N/A
maintenance of the Triple-mode BTS

28
Nokia UltraSite WCDMA BTS
Commissioning 3G ULTCOM
Target Group Prerequisites Modules
BTS commissioning engineers. 3G SYSTRA, 3G ATM (recommended) • Nokia WCDMA BTS overview
• Nokia AXC product overview
Objectives Duration • Nokia WCDMA BTS unit overview
After the training, the participant will be 3 days • Nokia WCDMA BTS UltraSite Supreme
able to: Indoor Cabinet and Unit installation
• Describe the Nokia UltraSite WCDMA No. of Participants • Nokia WCDMA BTS UltraSite Supreme
Solution Max. 8 Indoor Cabinet cabling
• Commission and integrate the Nokia • Nokia WCDMA BTS commissioning
WCDMA UltraSite BTS • Nokia AXC commissioning
• Nokia WCDMA BTS local operation and
maintenance

Nokia MetroSite WCDMA BTS


Installation and Commissioning 3G METCOM
Target Group Prerequisites Modules

Field Maintenance
Field personnel who will install and 3G SYSTRA, 3G ULTCOM • Nokia WCDMA BTS MetroSite overview
commission Nokia MetroSite WCDMA BTS. • Nokia WCDMA BTS MetroSite unit
Duration overview
Objectives 2 days • Nokia WCDMA BTS MetroSite installation
After the training, the participant will be • Nokia WCDMA BTS commissioning
able to: No. of Participants • Nokia AXC commissioning
• Install the Nokia MetroSite for WCDMA Max. 8 • Nokia WCDMA BTS MetroSite local
elements operation and maintenance
• Commission the Nokia MetroSite for
WCDMA elements

AXC Operation and Maintenance AXCOM

Target Group Prerequisites Modules


First and second line maintenance 3G SYSTRA, 3G ULTCOM • Nokia AXC product overview
personnel, integration engineers, • Nokia AXC installation
commissioning engineers and OM Duration • Nokia AXC commissioning
personnel. 3 days • Nokia AXC maintenance and
troubleshooting
Objectives No. of Participants
After the training, the participant will be Max. 8 Notes
able to: Also S-AXC can be included.
• Describe the AXC features
• Describe the AXC units
• Install the AXU and the interface units
• Commission the AXC manually and
automatically
• Maintain the AXC
• Troubleshoot the AXC

29
Nokia FlexiHopper RFLEXH

Target Group Prerequisites Modules


Operating and maintenance personnel Experience in telecommunications • Nokia FlexiHopper overview
of transmission and GSM networks transmission equipment • Nokia FlexiHopper installation
using Nokia MW Radio equipment • Nokia FlexiHopper commissioning and
(for example network management Duration maintenance
personnel, technical field staff and/or 2 days
system specialists). Notes
No. of Participants Course overlaps with RFLEXH and RMETRO.
Objectives Max. 8
After the training, the participant will be
able to:
• Install, commission and maintain the
Nokia FlexiHopper Radio
• List principles in the use of the common
RF terminology

Nokia FlexiHopper
and Nokia MetroHopper RFLEXH and RMETRO
Field Maintenance

Target Group Prerequisites Modules


Operating and maintenance personnel Experience in telecommunications • Nokia FlexiHopper overview
of transmission and GSM networks transmission equipment • Nokia FlexiHopper installation
using Nokia MW Radio equipment • Nokia FlexiHopper commissioning
(for example network management Duration and maintenance
personnel, technical field staff and/or 3 days • Nokia MetroHopper overview
system specialists). • Nokia MetroHopper installation
No. of Participants • Nokia MetroHopper commissioning
Objectives Max. 8 and maintenance
After the training, the participant will be
able to: Notes
• Install, commission and maintain Course overlaps with RFLEXH.
the Nokia FlexiHopper and Nokia
MetroHopper Radios

30
Field Maintenance of
Nera SDH Microwave Equipment
Nera CityLink Nera CityLink
Nokia PowerHopper Installation and Operation and
Nera CityLink Commissioning Maintenance
TR IAC CityLink TR OM CityLink
2d p. 31 3d p. 32 Operation and
Maintenance
with Nera NEW
TR OM NEW NMS
Installation and Nera NL29x 2d p. 33
Nera NL29x Commissioning Operation and
for Indoor Mounted Maintenance
Nera Equipment TR OM NL29x
TR IAC I
2d p. 32 5d p. 33

Transmission Transmission Network


Installation and Engineering Operation and
Commissioning Control

Nera CityLink

Field Maintenance
Installation and Commissioning TR IAC CityLink
Target Group Prerequisites Modules
Personnel responsible for the installation Good knowledge of microwave • Reading installation documentation
and commissioning of Nera CityLink. transmission techniques, practical field • Installation techniques
experience in digital radio relay • Practical use of tools used
Objectives equipment, experience in the use of • Cabling of equipment
After the training, the participant will be test and measuring instruments for • Commissioning of equipment
able to: digital equipment
• Install and perform commissioning of Notes
the equipment Duration Training is supplied by Nera. Open courses
2 days are available in Bergen/Norway.

No. of Participants
Max. 6

31
Nera CityLink
Operation and Maintenance TR OM CityLink
Target Group Prerequisites Modules
Personnel responsible for the operation Good knowledge of microwave • Equipment presentation
and maintenance and testing of the transmission techniques, knowledge of • Block schematics
equipment. the synchronous digital hierarchy (SDH), • Useful measurements
practical field experience in digital radio • Use of test instruments
Objectives relay equipment, experience in the use • Fault finding and correction
After the training, the participant will be of test and measuring instruments for • Training exercises
able to: digital equipment • Overhead access
• Understand the Nera training modules • Supervisory and switching equipment
of SDH 155 Mb/s STM-1 radio relay Duration • Service equipment
equipment (CityLink) 3 days • NEW NMS/NEW configurator
• Independently carry out the operation
and maintenance (and test) procedures No. of Participants Notes
on the equipment Max. 8 This course comprises the course
TR OM NEW NMS. Training is supplied
by Nera. Open courses are available in
Bergen/Norway.

Installation and Commissioning


Field Maintenance

for Indoor Mounted Nera Equipment TR IAC I


Target Group Prerequisites Modules
Personnel responsible for the installation Good knowledge of microwave • Reading installation documentation
and commissioning of transmission transmission techniques, practical field • Installation techniques
telecommunication equipment. experience in digital radio relay • Practical use of tools used
equipment, experience in the use of • Cabling of equipment
Objectives test and measuring instruments for • Commissioning of equipment
After the training, the participant will be digital equipment
able to: Notes
• Install and perform commissioning of Duration Training is supplied by Nera. Open courses
the equipment 2 days are available in Bergen/Norway.

No. of Participants
Max. 6

32
Nera NL29x
Operation and Maintenance TR OM NL29x
Target Group Prerequisites Modules
Personnel responsible for the operation TR OM NEW NMS, good knowledge of • Equipment presentation
and maintenance and testing of the microwave transmission techniques, • Block schematics
equipment. Engineers and technicians knowledge of the synchronous digital • Useful measurements
requiring familiarisation with the hierarchy (SDH), practical field experience • Use of test instruments
equipment prior to undertaking specialist in digital radio relay equipment, • Fault finding and correction
training. experience in the use of test and • Training exercises
measuring instruments for digital • Overhead access
Objectives equipment • Supervisory and switching equipment
After the training, the participant will be • Service equipment
able to: Duration • NEW NMS/NEW configurator
• Understand the NERA training modules 5 days
of SDH 155 Mb/s STM-1 radio relay Notes
equipment (NL29x) No. of Participants Training is supplied by Nera. Open courses
• Independently carry out the operation Max. 8 are available in Bergen/Norway.
and maintenance (and test) procedures
on the equipment

Operation and Maintenance

Field Maintenance
with Nera NEW TR OM NEW NMS
Target Group Prerequisites Modules
Personnel responsible for the operation Knowledge of personal computers, good • Equipment presentation
of the software. Engineers and technicians knowledge of microwave transmission, • Hardware requirements
who are responsible for the operation practical field experience in digital radio • Software installation
and/or the installation of the radio link relay equipment • Configuration procedures
equipment. • Fault reporting
Duration • Performance statistics
Objectives 2 days • Useful measurements
After the training, the participant will be • Training exercises
able to: No. of Participants
• Understand the NERA element view Max. 8 Notes
networks management system software This course is also part of TR OM CityLink.
• Independently carry out the operation Training is supplied by Nera. Open courses
procedures are available in Bergen/Norway.

33
Network Engineering
Radio Access Network 3G System Training
3G SYSTRA

Engineering 3d p. 15

2G System Training ATM in


2G SYSTRA UMTS Networks
The Radio Access Network (RAN) 3G ATM
engineering group is responsible for 5d p. 12 1d p. 15
providing second line maintenance for
the network elements and service
Nokia Platform
platforms. This comprises remote and/or Computer Based
on-site routine analysis of network Training
Nokia PLAT CBT
faults, in-depth fault analysis based on
12-30 h p. 21
the experienced use of test programs,
performing corrective action and
reporting back to network surveillance.
Switching Platform
Further typical responsibilities include Essentials
process re-engineering when new SWPLAT ESS
hardware or software is introduced, 3d p. 22
interfacing with the Nokia Help Desk,
supporting network optimisation,
network planning and marketing. Operation Support
System Platform
OSSPLAT
2d p. 23

Radio Network
Network Engineering

BSS Essentials 3G Radio Access Controller 1.5


BSSESS Network Essentials Architecture and
3G RANESS Functionality
RNC 1.5 ARCe
3d p. 35 3d p. 38 0.5 d p. 37

NEW
Radio Network !
EDGE System New Features in BSS Switching Platform Controller 2.0
Overview Release S10.5 Administration Architecture and
EDGESYSe BSS REL S10.5 THe SWPLAT ADM Functionality
RNC 2.0 ARCe
0.5 d p. 13 1d p. 36 2d p. 22 0.5 d p. 38

BSS Features BSS Integration Mobile Network 3G Radio Access


Release S10.5 BSSITG Security Network Integration
BSS REL S10.5 PR MNSEC 3G RANITG
3d p. 36 5d p. 35 3d p. 18 5d p. 39

BSS Engineering RAN Engineering

Min. 1 year
field experience

BSS Cellular 3G Radio Access


BSS Cellular Transmission for Nokia BSS Signalling Network
Transmission UltraSite/MetroSite BSSSIG Message Analysis
BSSCTM ULTCTM 3G RANMAC
5d p. 27 3d p. 28 3d p. 37 3d p. 39

3G Radio Access
BSS Troubleshooting Network
BSSTSH Troubleshooting
3G RANTSH
5d p. 37 4d p. 39

BSS Expert RAN Expert


34
Nokia offers two parallel training • Training on signalling (BSSSIG/ • Additionally, in the GSM area we offer
solutions for GSM and 3G, comprising the 3G RANMAC) lays the fundamentals for two learning solutions for cellular
following elements: troubleshooting by practically tracing transmission management (BSSCTM/
• Essentials training (BSSESS/3G RANESS) and analysing signalling messages as ULTCTM), giving skills on realisation of
combines related knowledge required well as interpreting signalling statistical even complex cellular transmission
by all groups practically working on data. scenarios.
RAN elements on different levels. • Our troubleshooting courses (BSSTSH/ • New equipment releases are introduced
• Integration training (BSSITG/3G RANITG) 3G RANTSH) aim at learning a by e-learning solutions on theory level
provides the next step ahead, focusing systematic approach to troubleshooting (currently BSS REL S10.5 THe/EDGESYSe)
on all integrational aspects towards and develop different troubleshooting and, using these as prerequisites,
field equipment, core network and DCN. styles by practicing on multiple practical aspects relevant for OM
simulated fault scenarios. personnel are introduced in classroom
training (BSS REL S10.5 PR).

BSS Essentials BSSESS

Target Group • Modify and interrogate the radio network Modules


BSS engineering support, network by MML, including adjacent cells • BSS overview
surveillance personnel, NOC configuration • Describe the concepts of RNW • Traffic channels
personnel. configuration management and the • TCSM2E basic operation
representation of radio network • Nokia Base Station solutions
Objectives parameters in the Nokia network • BSC architecture and functions
After the training, the participant will be management system NetAct • Introduction to radio network
able to: administration
• Identify and describe the BSS network Prerequisites • Adjacent cell handling
elements 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS • Radio network parameters
• Describe the passage of a call through • RNW configuration management 2G

Network Engineering
the BSS from the MSC to the mobile Duration – principles and concepts
phone 3 days
• Perform basic TCSM2 operation
• Explain Nokia Base Station solutions No. of Participants
• Describe the functions of the BSC, Max. 8
its capacity and configuration

BSS Integration BSSITG

Target Group Prerequisites Modules


BSS engineering personnel. 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • TCSM2E configuration
OSSPLAT, BSSESS • TCSM2E integration in the BSC
Objectives • A interface integration with MML
After the training, the participant will be Duration • Abis interface integration with MML
able to: 5 days • Restart phase monitoring
• Configure and integrate the TCSM2E • GPRS handling in BSS
• Integrate A interface using MML No. of Participants • GPRS capacity in BSS
commands Max. 8 • Gb interface integration
• Integrate Abis interface using MML • Verification of X.25 interface to NMS
commands
• Monitor the restart phases of
basestations
• Verify X.25 integration
• Integrate Gb interface in the BSC
• Create GPRS capacity in the BSC

35
New Features
in BSS Release S10.5 BSS REL S10.5 THe
Target Group Prerequisites Modules
Personnel requiring general knowledge of 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • S10.5 BSC data solution
the BSS S10 features. BSSESS or BSSPAR • S10.5 BSC hardware requirements
for S10.5
Objectives Duration • S10.5 BSC macrocellular
After the training, the participant will be Nominal duration 1 day. • S10.5 BSC performance
able to: The actual duration may vary depending • S10.5 BSC value added services
• List the hardware requirements for S10 on the participant. • S10.5 BTS features
• List the main principles and the benefits • Nokia EDGE features
of six main S10 Features No. of Participants
N/A

BSS Features Release S10.5 BSS REL S10.5 PR

Target Group Prerequisites Modules


Radio network planning and optimisation 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • BSS10.5 features
personnel, BSS field personnel, SWPLAT ADM, BSSESS, BSSITG, • Base stations – new features in S10.5
engineering support specialists, BSS REL S10.5 THe • Base station controller – new features
BSC system specialists. in S10.5
Duration • Radio network performance –
Objectives 3 days new features in S10.5
After the training, the participant will be • Data solutions – new features in S10.5
Network Engineering

able to: No. of Participants • Macrocellular – new features in S10.5


• Identify the features under development Max. 8 • Operability – new features in S10.5
for the BSS S10.5 software release • Microcellular – new features in S10.5
(including S10) • Value added services – new features
• Give a general description of the in S10.5
purpose and function of each of the • Talk-Family BTS – new features in DF6.0
enhancements and new features, • Nokia UltraSite and Nokia MetroSite BTS
covered in each category – new features in CX(M)3.0
• Identify the minimum software and • Parameter changes between
hardware revisions required in each releases S9 and S10.5
network element to implement each • Feature activation and parameterisation
new feature (with practical sessions on the testbed)
• Define the minimum BSC hardware
requirements for S10.5
• Define the minimum BTS hardware and
software requirements
• Suggest possible benefits from
implementing each enhancement and
new feature
• Summarize those new features in S10.5
(in software and hardware) which may
be utilised to enhance Nokia BSS
performance statistics for coverage,
capacity, quality, spectral efficiency and
service delivery
• Explain the effects of some parameter
changes in S10.5
• Activate and parameterise the relevant
new features

36
BSS Signalling BSSSIG

Target Group Prerequisites Modules


BSS personnel and system specialists, 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • BSS signalling
who have at least half a year of practical SWPLAT ADM, BSSESS, BSSITG • Mobile originated call scenario
experience in the field. • Use of Nethawk protocol analyser
Duration • Successful call cases
Objectives 3 days • Failing call cases
After the training, the participant will be
able to: No. of Participants
• Monitor the different interfaces in BSS Max. 6
using the Nethawk protocol analyser
• Describe the different call phases
• Check the signalling settings in the BSC
• Analyse the signalling traffic on A and
Abis interface

BSS Troubleshooting BSSTSH

Target Group Prerequisites Modules


BSS experts responsible for fault finding 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • DX 200 debugger (service terminal
and troubleshooting. SWPLAT ADM, BSSESS, BSSITG, BSSSIG, essentials)
6 months’ of experience in the field • BSC specific debugger extensions
Objectives • DX 200 file system
After the training, the participant will be Duration • Changing of mass memory units

Network Engineering
able to: 5 days • BSC database administration
• Perform troubleshooting on a various • Radio network supervision in BSC
aspects of the Base Station Subsystem No. of Participants • Printout of BSC RNW supervision
Max. 4 parameters
• Preventive maintenance
• BSS safecopy handling
• Fault cases in BSC, BTS and BSS
transmission

Radio Network Controller 1.5


Architecture and Functionality RNC 1.5 ARCe
Target Group Prerequisites Modules
3G RAN engineers and operation and General understanding of 3G mobile • Radio network controller 1.5
maintenance personnel. communication systems, basic principles architecture and functionality
of the ATM and SDH transmission
Objectives technologies, IPA 2800 redundancy
After the training, the participant will be principles
able to:
• Understand the Nokia’s RNC functionality Duration
• Describe the architecture of Nokia’s RNC Nominal duration 0.5 day.
• Describe the network operations of the The actual duration may vary depending
RNC on the participant.

No. of Participants
N/A

37
Radio Network Controller 2.0 NEW
!
Architecture and Functionality RNC 2.0 ARCe
Target Group Prerequisites Modules
All engineering support, NOC personnel, System level knowledge of 3G UMTS • Radio network controller 2.0
marketing and technical management networks and Nokia IPA 2800 platforms architecture and functionality
working with Nokia RNC.
Duration
Objectives Nominal duration 0.5 day.
After the training, the participant will be The actual duration may vary depending
able to: on the participant.
• Describe the benefits and usage of
Nokia RNC with Software Release 2.0 in No. of Participants
3G Release 99 and Release 4 networks N/A
• Explain all the functional units in RNC
with Software Release 2.0
• Describe major RAN procedure applicable
in RNC with Software Release 2.0

3G Radio Access Network Essentials 3G RANESS

Target Group Prerequisites Modules


3G RAN engineering support, 3G network 3G SYSTRA, 3G ATM, Nokia PLAT CBT, • RAN overview
operation with practical experience on SWPLAT ESS • UTRAN interfaces and protocols
the Nokia Network Management System. • RNC solution
Network Engineering

Duration • Nokia WCDMA BTS solutions


Objectives 3 days • Migration and co-location of Nokia 2G
After the training, the participant will be and 3G sites
able to: No. of Participants • RAN operation and configuration
• Explain the radio network operating Max. 8 • RNW configuration management 3G –
principles principles and concepts
• Interrogate and modify the radio • UMTS radio path and transmission
network by NEMU
• Describe the concepts of radio network
configuration management and the
representation of radio network
parameters in the Nokia network
management system NetAct
• List routine radio network operational
tasks in a mobile network dependant
on the individual responsibilities and
describe the process of execution
• Perform routine radio network
operational tasks using NEMU as a tool,
that are part of the regular operation
of a radio network. In addition, the
participant should identify service-
effecting tasks and follow the correct
procedures

38
3G Radio Access Network Integration 3G RANITG

Target Group • Integrate Iub interface using Nemu tools Modules


RAN engineering personnel. • Integrate the RAN to DCN • ATM resource management and digit
(IP configuration) analysis
Objectives • Iu-Cs integration in IPA 2800
After the training, the participant will be Prerequisites • Iu-PS integration in RNC
able to: 3G SYSTRA, 3G ATM, Nokia PLAT CBT, • RNW integration and expansion –
• Configure ATM resources at RNC SWPLAT ESS, 3G RANESS method NEMU/MML
• Integrate Iu-PS interface using MML • Integration to DCN in IPA 2800
commands Duration
• Integrate Iu-CS interface using MML 5 days
commands
• Integrate Iur interface using MML No. of Participants
commands Max. 8

3G Radio Access Network


Message Analysis 3G RANMAC
Target Group • Analyse the signalling traffic in all RAN Modules
3G RAN personnel with the need to interfaces • Introduction to UMTS signalling and
analyse NE communication and interfaces
procedures. Prerequisites • UTRAN interfaces and protocols
3G SYSTRA, 3G ATM, Nokia PLAT CBT, • Protocol models in UTRAN
Objectives SWPLAT ESS, SWPLAT ADM, 3G RANESS, • UTRAN application protocols
After the training, the participant will be 3G RANITG, BSSSIG (optional) • UTRAN signalling flows

Network Engineering
able to: • Use of Nethawk protocol analyser
• Explain and monitor the interfaces in Duration
RAN by using the 3G Nethawk Protocol 3 days Notes
Analyser Course will be delivered with a reduced
• Describe the different call phases No. of Participants duration in the starting phase.
• Check the signalling setting in RNC Max. 6

3G Radio Access Network


Troubleshooting 3G RANTSH
Target Group • Use Nethawk protocol analyser to Modules
3G RAN experts responsible for fault monitor basic signalling procedures on • Introduction to RAN troubleshooting
finding and troubleshooting. UTRAN interfaces • Interrogation exercise RAN
• Handle various UTRAN faults • File system
Objectives • Service terminal essentials
After the training, the participant will be Prerequisites • RNC restoration
able to: 3G SYSTRA, 3G ATM, Nokia PLAT CBT, • Signalling review and Nethawk
• Find faults with help of user SWPLAT ESS, SWPLAT ADM, 3G RANESS, • NEMU configuration management and
documentation 3G RANITG, 3G RANMAC Nokia NetAct
• Handle various RNC service terminal • AXC and BTS manager
extension in IPA 2800 Duration • IP and DCN in RAN
• Recover RNC after system crash 4 days • Various fault cases
• Configure WBTS/AXC remotely with
configuration files No. of Participants Notes
Max. 4 Fully functioning testbed needed.

39
Switching Core Network Engineering
NEW
!
3G Release 4 System
3G System Training in Circuit Switched
3G SYSTRA Core Networks
3G REL 4 SCNe
3d p. 15 1d p. 44

NEW
Nokia Multimedia !
2G System Training ATM in Gateway Architecture
2G SYSTRA UMTS Networks and Functionalities in
3G ATM 3G Release 4 Networks
3G REL 4 MGWARCe
5d p. 12 1d p. 15 1h p. 44

NEW
Nokia MSS and !
Nokia Platform
Computer Based GCS Architecture
Training and Functionalities in
Nokia PLAT CBT 3G Release 4 Networks
3G REL 4 MSSARCe
12-30 h p. 21 1h p. 45

NEW
Mobility, new user !
Switching Platform services and call
Essentials handling in 3G Release
SWPLAT ESS 4 CS Core Networks
3G REL 4 SERe
3d p. 22 0.5 d p. 45

Switching Platform
Administration
SWPLAT ADM
2d p. 22

2G Switching Core 3G Switching Core


MSC/HLR Release M11 Network Operation Mobile Network Network Operation 3G Switching Core
Theory and Maintenance Security and Maintenance Network Delta
Network Engineering

NSSREL M11 THe 2G SCNOM MNSEC 3G SCNOM 3G SCN DELTA


1d p. 43 10 d p. 41 3d p. 18 10 d p. 42 3d p. 42

NEW
NSS Engineering ! SCN Engineering
MSC/HLR Release M11 Mobile Core
Practice Network Security
NSSREL M11 PR Min. 6 month CNSEC Min. 6 month
1d p. 43 field experience 5d p. 18 field experience

NEW NEW
! !
3G Switching Core
Network Subsystem Network Subsystem Network Subsystem Multimedia Gateway Multimedia Gateway Network Message
Signalling Call Control Routing Commissioning Call Control Analysis
NSSSIG NSSCC NSSROU MGWCOM MGWCC 3G SCNMAC
4d p. 48 5d p. 50 3.5 d p. 48 2d p. 46 2d p. 51 5d p. 49

NEW
!
3G Switching 3G Switching Core
Network Subsystem Network Subsystem Network Subsystem Multimedia Gateway Core Network Network Message
Recovery Commissioning Troubleshooting Troubleshooting Call Control Analysis Delta
NSSREC NSSCOM NSSTSH MGWTSH SCN CC M12 3G SCNMAC DELTA
2d p. 47 5d p. 46 3d p. 47 2d p. 47 7-8 d p. 50 2d p. 49

NEW
!
High Speed Working with
Circuit Switched Working with Nokia Traffica Z3.1
Data Workshop Nokia Traffica Z3.1 System Administration
HSCSD TRAFFICA Z3.1 TRAFFICA Z3.1 ADM
1d p. 51 2d p. 52 1d p. 52

SCN Expert

40
The Switching Core Network (SCN) After participating system level and • Recovery – aim is to get experience in
engineering group is responsible for platform training the first step in the disaster recovery by practicing on worst
providing second line maintenance for SCN area is training on Operation and case scenarios like multiple hard disk
the following network elements: Maintenance. Aim of this is to develop crashes.
Nokia Mobile Switching Center (MSC/MSCi) system knowledge and learn SCN • Routing – aim is to plan and verify
and Home Location Register (HLR/HLRi), engineering’s day-to-day tasks like complex routing scenarios based on
as well as Media Gateway for 3G MSC creation procedures in subscriber sophisticated features like automatic
(MGW). This comprises remote and/or management, signalling and routing. congestion control or selective circuit
on-site routine analysis of network faults, There are three alternative solutions reservation.
in-depth fault analysis based on the depending on the used technologies • Signalling / Message Analysis – aim is
experienced use of test programs, (GSM, 3G, or migration from GSM to 3G). to lay the fundamentals for
performing corrective action and troubleshooting by practically tracing
reporting back to network surveillance. Following OM level training, we offer and analysing signalling messages as
Further typical responsibilities include advanced courses in the following areas: well as interpreting signalling statistical
process re-engineering when new • Integration – aim is to gain data.
hardware or software is introduced, fundamental experience in setting up • Call Control – aim is to gain certain
interfacing with the Nokia Help Desk, a switch from scratch to first call. insight on Nokia DX 200 software
supporting network optimisation, • Troubleshooting – aim is to learn a architecture and functionality using
network planning and marketing. systematic approach to troubleshooting message monitoring tools on call
and develop different troubleshooting scenarios.
styles by practicing on multiple • For training on Charging Gateway (CG),
simulated fault scenarios. refer to page 62.

2G Switching Core Network


Operation and Maintenance 2G SCNOM
Target Group Prerequisites Modules

Network Engineering
Personnel working with Nokia 2G SCN 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • Subrack and cartridge MSC/HLR
network (MSC/HLR). SWPLAT ADM architecture
• Subscriber administration
Objectives Duration • Cellular radio network administration
After the training, the participant will be 10 days • Common channel signalling system
able to: • Short message service
• Describe the basic architecture of the No. of Participants • Basics of routing
DX 200 MSC/VLR and HLR/AC/EIR Max. 8 • Basics of charging
• Create and manage the subscriber’s • Traffic administration
basic and supplementary services in the
MSC/VLR and HLR/AC/EIR
• Create and manage cellular radio
network elements from the network
subsystem point of view
• Create definitions for signalling between
network elements within the own
network as well as between different
networks, including the definitions
needed for a new roaming contract
• Identify the principles of routing and
create routing definitions in the MSC
• Identify the necessary definitions for
the short message service
• Perform necessary daily first line
operational tasks

41
3G Switching Core Network
Operation and Maintenance 3G SCNOM
Target Group • Identify the necessary definitions for Modules
First and second line SCN operation and the short message service • NSS architecture
maintenance personnel. • Identify the principles of routing and • Subscriber administration
create routing definitions in the MSC • Cellular radio network administration
Objectives • Perform necessary daily first line • Common channel signalling
After the training, the participant will be operational tasks • Routing administration
able to: • Provide knowledge and skills to operate • Short message service
• Describe the basic architecture of the and maintain Nokia Media Gateway in a • Core network overview and architecture
DX 200 MSC/VLR and HLR/AC/EIR 3G environment • MGW overview and architecture
• Create and manage the subscriber’s • Interfaces and signalling in the MGW
basic and supplementary services in the Prerequisites • TCU configuration
MSC/VLR and HLR/AC/EIR 3G SYSTRA, 3G ATM, Nokia PLAT CBT, • Overview of ATM routing and digit
• Create and manage cellular radio SWPLAT ESS, SWPLAT ADM analysis
network elements from the network • MGW MSC integration
subsystem point of view Duration • Iu-CS integration
• Create the definitions for signalling 10 days
between network elements within the
own network as well as between No. of Participants
different networks, including the Max. 8
definitions needed for a new roaming
contract

3G Switching Core Network Delta 3G SCN DELTA


Network Engineering

Target Group Prerequisites Modules


Personnel working with Nokia 3G SCN 3G SYSTRA, 3G ATM, Nokia PLAT CBT, • MGW for 3G MSC overview and
network, experienced in Nokia NSS. 2G SCNOM architecture
• 2G to 3G MSC operations
Objectives Duration • ATM resource management and digit
After the training, the participant will be 3 days analysis
able to: • Iu-Cs integration in IPA 2800
• List the necessary definitions needed No. of Participants • Configuration of TCU in MGW for 3G MSC
in the MSC for the UMTS network Max. 8 • MSC integration in MGW for 3G MSC
compared to the GSM network
• Describe the ATM protocol reference
model and at an overview level, explain
the main functions of AAL type 2
signalling protocol
• Describe the main purposes of ATM
resource management
• Identify the procedures and
demonstrate the ability to successfully
perform integration between the MGW
for 3G MSC (ATM module) and the MSC
• Identify the procedures and
demonstrate the ability to successfully
perform integration between the MGW
for 3G MSC (ATM module) and the RNC
• Explain the transcoding principle and
demonstrate the ability to configure TCUs

42
MSC/HLR Release M11 Theory NSSREL M11 THe

Target Group • Describe the main improvements and Modules


First and second line NSS operation new functionality introduced for the • GSM end-user services
and maintenance personnel and system operation and maintenance of network • GSM functions
specialists. element and statistical data collection • Intelligent network
• Describe the subscriber data handling • Interfaces and signalling protocols
Objectives and software management tasks of • Routing functions
After the training, the participant will be the Network Element Management Unit • Charging functions
able to: (NEMU) implementation • Operation and maintenance functions
• Describe the enhancements and new • Describe the UMTS security • NEMU features
functions brought to the mobility functionalities, main UMTS data • UMTS functions
services and user services features, and new functions supported
• Illustrate new GSM functionality
implemented in the Nokia MSC and HLR Prerequisites
• Identify the enhancements offered 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS,
by CAMEL phase 3 in the Nokia SWPLAT ADM, 2G SCNOM, CCS7 knowledge
implementation
• Describe the functionality of the new Duration
IP features and enhancement to the 1 day
NSS interfaces
• Illustrate the improved routing No. of Participants
functionality N/A
• Identify the enhanced handling of
charging data functionality

MSC/HLR Release M11 Practice NSSREL M11 PR

Network Engineering
Target Group Prerequisites Modules
First and second line NSS operation 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • M11 GSM functions
and maintenance personnel and system SWPLAT ADM, 2G SCNOM • M11 routing functions
specialists • M11 DX 200 MML functions
Duration • M11 UMTS functions
Objectives 1 day
After the training, the participant will be
able to: No. of Participants
• Do a theory overview on main M11 Max. 8
features
• Test the functionality concerning
GSM functions implemented with two
M11 features
• Verify the enhancements brought to
the routing functions with M11 features
• Test the enhancements brought to
the DX 200 MML functions with M11
features
• Verify the UMTS security functions
implemented in HLR and MSC with M11
features

43
3G Release 4 System in Circuit NEW
!
Switched Core Networks 3G REL 4 SCNe
Target Group Prerequisites Modules
Customer care, marketing, NOC, 3G SYSTRA • Basic technologies in 3G Release 4
engineering support and network • Generic 3GPP Release 4 architecture
planning personnel requiring basic Duration • MSS concept system features
knowledge about 3G circuit switched Nominal duration 1 day.
networks. The actual duration may vary depending
on the participant.
Objectives
After the training, the participant will be No. of Participants
able to: N/A
• Describe the basic technologies used in
3GPP Release 4 networks
• Define 3GPP Release 4 architecture and
Nokia implementation
• Describe general call, bearer
establishment procedure in MSS concept
• Describe the functionality and
architecture of Nokia MSS/GCS, MGW
and CDSl
• List new system features introduced
by MSS concept
• Describe MGW, MSS and backbone
network elements in terms of network
topology and dimensioning

NEW
Network Engineering

Nokia Multimedia Gateway !


Architecture and Functionalities
in 3G Release 4 Networks 3G REL 4 MGWARCe
Target Group Prerequisites Modules
Engineering support, NOC and network 3G SYSTRA, understanding of ATM • Nokia MGW architecture and
planning personnel. technology, IP technology and associated functionalities in 3G Release 4 networks
protocols, basic understanding of the
Objectives IPA 2800 Switching Platform
After the training, the participant will be
able to: Duration
• Describe the role of the MGW in the Nominal duration 1 hour.
3G Release 4 network The actual duration may vary depending
• Demonstrate an understanding of the on the participant.
functionality and architecture of the MGW
• Determine the best MGW configuration No. of Participants
for any given scenario N/A

44
Nokia MSS and GCS NEW
!
Architecture and Functionalities
in 3G Release 4 Networks 3G REL 4 MSSARCe
Target Group Prerequisites Modules
Engineering support, NOC and network 3G SYSTRA, understanding of ATM • MSS and GCS architecture and
planning personnel. technology, IP technology and associated functionalities
protocols, basic understanding of the
Objectives DX 200 Platform hardware architecture
After the training, the participant will be
able to: Duration
• Describe the role of the MSS and GCS in Nominal duration 1 hour.
the 3G Release 4 network The actual duration may vary depending
• Understand the functionality and on the participant.
architecture of the MSS and GCS
• Describe how circuit switched data calls No. of Participants
are handled in the 3G Release 4 N/A
network

Mobility, new user services NEW


!
and call handling in 3G Release 4
CS Core Networks 3G REL 4 SERe
Target Group Prerequisites Modules

Network Engineering
Engineering support personnel, 3G SYSTRA, 3G REL 4 MSSARCe, • Handovers and relocation in Nokia 3G
NOC personnel. 3G REL 4 MGWARCe Release 4 core networks
• New user services in 3G Release 4
Objectives Duration networks
After the training, the participant will be Nominal duration 0.5 day. • Call handling and procedures in Nokia
able to: The actual duration may vary depending 3G Release 4 CS core networks
• Understand handovers and relocation on the participant.
in 3G Release 4 networks from circuit
switched core networks perspective No. of Participants
• Describe the new user services, N/A
introduced with 3G Release 4 for
networks
• Explain the call handling scenario in 3G
Release 4 circuit switched core networks

45
Network Subsystem Commissioning NSSCOM

Target Group Prerequisites Modules


Experienced NSS personnel. 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • Introduction to commissioning
SWPLAT ADM, 2G SCNOM • Manuals
Objectives • Installation of hardware and software
After the training, the participant will be Duration • Creation of hardware definitions
able to: 5 days • CCS definitions
• Explain the basic configurations done • Routing definitions
in DX 200 MSCi/HLRi No. of Participants • Cellular radio network definitions
• Create the basic hardware definitions Max. 8 • Other necessary definitions
in DX 200 MSCi/HLRi
• Explain the functions of the pre- Notes
processors in DX 200 MSCi/HLRi This course was formerly named NSSITG.
• List and explain the phases in
commissioning and integrating DX 200
MSCi/HLRi
• Explain the relation between signalling,
cellular network, routing and charging
definitions in DX 200 MSCi/HLRi

NEW
Multimedia Gateway Commissioning ! MGWCOM

Target Group Prerequisites Modules


Network Engineering

Switching core network experts. 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • Introduction to commissioning
SWPLAT ADM, 3G SCNOM, NSSCOM in Nokia RNC/MGW
Objectives • Hardware configuration management
After the training, the participant will be Duration in Nokia RNC/MGW
able to: 2 days • Synchronisation and timing
• Explain the basic configurations done in Nokia IPA 2800 platforms
in IPA 2800 MGW No. of Participants
• Create the basic hardware definitions Max. 8
in IPA 2800 MGW
• Explain the functions of the DMX and
Chorus based units in the IPA 2800 MGW
• List and explain the phases in
commissioning and integrating IPA 2800
• Configure and control synchronization
with MML commands and change
related parameters

46
Network Subsystem Troubleshooting NSSTSH

Target Group Prerequisites Modules


Second line NSS operation and 2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT, • Introduction to troubleshooting in core
maintenance personnel and system SWPLAT ESS, SWPLAT ADM, 2G SCNOM, networks
specialists. at least 6 months’ work experience with • Troubleshooting tools in Nokia CS
the DX 200 MSC/HLR core networks
Objectives • CS CN troubleshooting cases
After the training, the participant will be Duration
able to: 3 days
• List the NSS troubleshooting tools
• Define different troubleshooting No. of Participants
techniques Max. 8
• Locate and solve problems related to the
Nokia DX 200 MSC/VLR and HLR/AC/EIR

Multimedia Gateway Troubleshooting MGWTSH

Target Group Prerequisites Modules


3G CS experts responsible for fault finding IPA 2800 Platform, DX 200 Platform, • Troubleshooting in MGW for 3G MSC
and troubleshooting. CS OM knowledge (ATM Module)
• TSH cases for IPA 2800
Objectives Duration
After the training, the participant will be 2 days

Network Engineering
able to:
• List the troubleshooting tools No. of Participants
• Define different troubleshooting Max. 8
techniques
• Locate and solve problems related to
the MGW for 3G MSC

Network Subsystem Recovery NSSREC

Target Group Prerequisites Modules


Personnel operating and maintaining a 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • Recovery principles and scenarios
DX 200 MSC/HLR, who additionally have SWPLAT ADM, 2G SCNOM, at least 1 year • Database recovery
the task to recover the disk after a major of experience in operating the Nokia • Changing of hard disks
system crash. Network Subsystem • Exercises with various crash scenarios

Objectives Duration
After the training, the participant will 2 days
have:
• Knowledge, skills and exercises in No. of Participants
deploying the current fallback software Max. 4
build, both from disk and from DAT
• Skills in the above to minimise the time
when loss of traffic in the switch can
occur

47
Network Subsystem Routing NSSROU

Target Group Prerequisites Modules


NSS experts, routing specialists. 2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT, • Routing review
SWPLAT ESS, SWPLAT ADM, 2G SCNOM, • Focus on hunting
Objectives good overall knowledge of the network • Time controlled routing
After the training, the participant will be subsystem and all the relevant features, • Percentage routing (random traffic
able to: at least 1 year of experience in operating dispersion to trunks)
• Plan and define the application for the the Nokia Switching Core Network. • Alternative routing
most of major routing features of the • Dynamic routing for non-hierarchical
DX 200 MSC (e.g. alternative routing, Duration networks
selective circuit reservation, attribute 3.5 days • Selective circuit reservation
analysis) • Rate-based traffic filtering
• Explain the interdependencies of the No. of Participants • Automatic congestion control
features Max. 8 • Test call handling
• Use the analysis test state and test calls • Attribute analysis
to verify the new analysis before taking • Extended preanalysis
it into use
• Explain impact and use of the most
important routing parameters
• Give at least one typical application
example for each feature

Network Subsystem Signalling NSSSIG


Network Engineering

Target Group Prerequisites Modules


NSS personnel requiring a detailed 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • Introduction to NSSSIG
understanding of signalling within the SWPLAT ADM, 2G SCNOM • MTP
GSM network switching subsystem. • SCCP and TCAP
Duration • Parameters of signalling network
Objectives 4 days • Statistics of signalling network
After the training, the participant will be • MAP and INAP and CAP
able to: No. of Participants • ISUP
• Explain in more detail messages and Max. 6 • Signalling in Nokia NSS
procedures concerning CCS7 protocols
• Explain interaction of different CCS7
protocols in the protocol stack
• Create necessary signalling definitions
for inter-PLMN roaming contract
• Explain basics of CCS7 signalling
network planning
• Configure, activate, collect and output
statistical information about signalling
• With the help of the documentation,
draw the signalling flow charts in
DX 200 NSS
• Trace (protocol analyser) the signalling
messages on different transmission
interfaces (from NSS) and interpret the
significance of parameters
• Use the signalling knowledge and tools
in troubleshooting process

48
3G Switching Core Network
Message Analysis 3G SCNMAC
Target Group Prerequisites Modules
Customers interested in 3G core network 3G SYSTRA, 3G ATM, Nokia PLAT CBT, • Introduction to SCN signalling
subsystem signalling in more detail. SWPLAT ESS, SWPLAT ADM, 3G SCNOM • MTP
• MTP3b over ATM
Objectives Duration • SCCP/SCCPb
After the training, the participant will be 5 days • TCAP
able to: • Statistics of signalling network
• Output and interpret statistical No. of Participants • MAP and INAP and CAP
information about signalling Max. 6 • ISUP
• List at least three GSM/UMTS map • BSSAP/RANAP and AAL2 signalling
signalling procedures • SIGTRAN
• With the help of the documentation, • Signalling in Nokia SCN
draw the signalling flow charts in
Nokia core network
• With the help of the documentation,
analyse the processes involved in
signalling internally, and thus get to
the cause of faults
• Trace and interpret the signalling on
different transmission interface
(from CN) and interpret the significance
of parameters

3G Switching Core Network


Message Analysis Delta 3G SCNMAC DELTA

Network Engineering
Target Group Prerequisites Modules
Customers experienced in SS7 signalling 3G SYSTRA, 3G ATM, Nokia PLAT CBT, • Introduction to SCN signalling
and willing to learn new signalling SWPLAT ESS, SWPLAT ADM, 3G SCNOM, • MTP3b over ATM
protocols and features specific for 3G core NSSSIG • SCCPb
network. • BSSAP/RANAP and AAL2 signalling
Duration • SIGTRAN
Objectives 2 days • Parameters of SS7 signalling in DX/IPA
After the training, the participant will be
able to: No. of Participants
• Output and interpret statistical Max. 6
information about signalling
• List at least three GSM/UMTS map
signalling procedures
• With the help of the documentation,
draw the signalling flow charts in
Nokia core network
• With the help of the documentation,
analyse the processes involved in
signalling internally, and thus get to
the cause of faults
• Trace and interpret the signalling on
different transmission interface
(from CN) and interpret the significance
of parameters

49
Network Subsystem Call Control NSSCC

Target Group Prerequisites Modules


NSS experts. 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • Introduction to call control
SWPLAT ADM, 2G SCNOM, good overall • Call control software
Objectives knowledge of the network subsystem and • Message monitoring exercises
After the training, the participant will be all the relevant features, at least 2 years • Messages in call setup
able to: of experience in operating the Nokia • Cause codes
• List the programs involved in various Network Subsystems. • Call control analysis
stages of a call, as well as the computer • Call control zoom
units in which they reside Duration • Charging and statistics
• Monitor and interpret messages 5 days • Troubleshooting guide
between call control processes
• Explain where and when different call No. of Participants
control analyses are executed Max. 4
• Pick up important information from
messages
• Use message monitoring as a possible
troubleshooting tool

3G Switching Core Network NEW


!
Call Control SCN CC M12
Target Group Prerequisites Modules
Core network experts who want to know NSSCC, 2G SCNOM, at least 2 years of • Call control test
Network Engineering

the internal communication processes for experience in operating the Nokia • Introduction to call control
advanced troubleshooting, both in MSC Network Subsystems. • Call control software
and MGW. • Message monitoring exercises
Duration • Messages in call setup
Objectives 7–8 days or 2 modules of 3–4 days each • Cause codes
After the training, the participant will be • Call control analysis
able to: No. of Participants • Call control zoom
• List the programs involved in various Max. 4 • Charging and statistics
stages of a call, as well as the computer • Troubleshooting guide
units in which they reside • MGW call control software
• Monitor and interpret messages • MGW handling messages in call setup
between call control processes
• Explain where and when different call
control analyses are executed
• Pick up important information from
messages
• Use message monitoring as a possible
troubleshooting tool

50
Multimedia Gateway Call Control NEW MGWCC
!
Target Group Prerequisites Modules
Core network experts who want to know NSSCC, 2G SCNOM, at least 2 years of • MGW call control software
the internal communication processes for experience in operating the Nokia • MGW handling messages in call setup
advanced troubleshooting, both in MSC Network Subsystems.
and MGW.
Duration
Objectives 2 days
After the training, the participant will be
able to: No. of Participants
• List the programs involved in various Max. 4
stages of a call, as well as the computer
units in which they reside
• Monitor and interpret messages
between call control processes
• Pick up important information from
messages

High Speed Circuit Switched Data


Workshop HSCSD
Target Group Prerequisites Modules
Wide range of technical personnel from 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • NSS HSCSD related features
first and second line NSS, BSS operation 2G SCNOM, BSSESS • Feature 650 compact data service unit,

Network Engineering
and maintenance personnel to system CDSU
specialists. Duration • Feature 884 14.4kbits/s data traffic
1 day channel
Objectives • Feature 774 high speed circuit
After the training, the participant will be No. of Participants switched data
able to: Max. 6 • BSS HSCSD related features
• Explain basic services concept in GSM • Feature 7003 and 7037: high speed
• Explain IWF architecture in DX 200 circuit switched data and 14.4kbits/s
MSC/VLR service in BSC
• Explain principles of data calls and • Implement the HSCSD features in MSC
signalling and routing of GSM data calls and BSC
• List main HSCSD features • Demonstration of HSCSD functionality
• Implement HSCSD features in NSS and
BSS part of GSM network
• Use in practice implemented HSCSD
functions

51
Working with Nokia Traffica Z3.1 TRAFFICA Z3.1

Target Group Prerequisites Modules


Personnel working with Nokia Traffica, 2G SYSTRA • General introduction to Nokia Traffica
Nokia NetAct, or in the customer care. • Nokia Traffica architecture
Duration • Nokia Traffica functionalities
Objectives 2 days • Nokia Traffica for reporting and offline
After the training, the participant will be troubleshooting
able to: No. of Participants
• Explain the basic idea of Nokia Traffica Max. 8
• Handle the basic Nokia Traffica user’s
tasks
• Solve practical use cases related to
network monitoring and reporting

NEW
Working with Nokia Traffica Z3.1 !
System Administration TRAFFICA Z3.1 ADM
Target Group Prerequisites Modules
Personnel working with Nokia Traffica. 2G SYSTRA, TRAFFICA Z3.1 or basic • General introduction to Nokia Traffica
knowledge of Traffica Z3.1 • Nokia Traffica system administration
Objectives basics
After the training, the participant will be Duration
able to: 1 day
• Manage users with user manager and
Network Engineering

Nokia Traffica No. of Participants


• Know the tools for administering the Max. 8
Nokia Traffica
• In practical part to build up Nokia
Traffica topology, create own definitions
and transfer these remotely to other
Nokia Traffica’s

52
Packet Core Network Engineering
2G System Training 3G System Training 3G Introduction
2G SYSTRA 3G SYSTRA 3G INTe

5d p. 12 3d p. 15 0.5 d p. 14

NEW
Nokia Platform Mobility, new user !
Computer Based TCP/IP for services and call
Training Mobile Packet Core handling in 3G Release
Nokia PLAT CBT IPCORE 4 CS Core Networks
3G REL 4 SERe
12-30 h p. 21 4d p. 54 0.5 d p. 45

Switching Platform IPSO Platform


Essentials IPSO PLAT
SWPLAT ESS
3d p. 22 3d p. 24

Switching Platform ATM in


Administration UMTS Networks
SWPLAT ADM 3G ATM
2d p. 22 1d p. 15

2G SGSN Operation Lawful Interception 3G SGSN Operation


Mobile Network and Maintenance in GGSN Operation Gateway Operation and Maintenance in
Security Packet Core Network and Maintenance and Maintenance Packet Core Network
MNSEC 2G SGSNOM GGSNOM LIGOM 3G SGSNOM
3d p. 18 4d p. 55 4d p. 56 1d p. 56 4d p. 15

NEW
!
Engineering Engineering Engineering Engineering
Mobile Core Support 2G SGSN Support GGSN Support LIG/LIB Support 3G SGSN
Network Security

Network Engineering
CNSEC
5d p. 18
New Features System Level
in 2G SGSN Features with Nokia
Release 2 (SG2) PCN/GPRS Release 2
SG2 RELe GPRS REL 2e
1d p. 57 1d p. 56

NEW NEW NEW


! ! !
New Features New Features
in 2G SGSN New Features in 3G SGSN
Release 3 (SG3) in GGSN Release 3 Release 2 (SGN2)
SG3 RELe GGN3 RELe SGN2 RELe
0.5 d p. 57 0.5 d p. 58 0.5 d p. 57

NEW NEW NEW NEW NEW


! ! ! ! !
Working with
Working with Nokia Traffica Z3.1 Quality of Service Performance End-to-End Quality of Service
Nokia Traffica Z3.1 System Administration in GPRS Management for PCN Quality of Service in 3G Packet Core
TRAFFICA Z3.1 TRAFFICA Z3.1 ADM 2G QoS PCN PM EtE QoS 3G QoS
2d p. 52 1d p. 52 1d p. 60 3d p. 61 3d p. 61 1d p. 60

3G Packet
GPRS Signalling Core Network
GPRSSIG Message Analysis
3G PCNMAC
5d p. 58 5d p. 59

2G Mobile Packet 3G Mobile Packet


Core Network Core Network
Troubleshooting Troubleshooting
2G PCNTSH 3G PCNTSH
4d p. 59 4d p. 60

PCN/GPRS Experts PCN/GPRS Experts

53
The Packet Core Network (PCN) The PCN training solution offered by Prerequisites for these trainings are
engineering group is responsible for Nokia comprises a number of different determined by the platform, on which
providing second line maintenance for elements: the Network Elements are implemented,
the following network elements: • Basic knowledge through classroom see also page 20.
2G SGSN resp. 3G SGSN, GGSN, BG, LIG, DNS. courses (IPCORE).
This comprises remote and/or on-site • OM-level hands-on training courses for Note! For training on Charging Gateway
routine analysis of network faults, the different elements of the PCN core (CG) refer to page 62.
in-depth fault analysis based on the network (2G SGSNOM, 3G SGSNOM,
experienced use of test programs, GGSNOM, LIGOM).
performing corrective actions and • Advanced product knowledge and
reporting back to network surveillance. troubleshooting skills in intensive small
Further typical responsibilities include training sessions (GPRSSIG, PCNMAC,
process re-engineering when new PCNTSH).
hardware or software is introduced, • Release trainings comprising additional
interfacing with the Nokia Help Desk, knowledge and skills required for new
supporting network optimisation, network element software releases
network planning and marketing. (GPRSREL 2, SGSNREL 2).

TCP/IP for Mobile Packet Core IPCORE

Target Group Prerequisites Modules


Personnel requiring good knowledge of 3G SYSTRA and/or GPRSSYS • Introduction to IPCORE
TCP/IP for GPRS and 3G networks. • Transmission technologies
Duration • TCP/IP suite protocols
Objectives 4 days • IP addressing
After the training, the participant will be • IP address management
Network Engineering

able to: No. of Participants • IP routing protocols


• Describe the main packet switching Max. 24 • Tunnelling in MPC
transmission technologies used in PCN • External connectivity
• Recognise the role of the TCP/IP • IP security in MPC
protocol family with PCN as well as the • Domain name server
relationship between them (also • SNMP
including practical implementations) • Roaming
• Explain the IP addressing and address • IPv6
management functionality • IP applications
• Review the functionality of different
protocols with TCP/IP
• Review the basics of IP routing and
the functionality of different routing
protocols
• Explain the functionality of DNS
• Recognise IP Security from the PCN
point of view
• Recognise the implementation of
network management with PCN and
TCP/IP (SNMP)
• Explain important aspects when
connecting PCN backbone to external
networks
• Describe the impact of IPv6 on the
mobile packet core network
• Explain how roaming is achieved

54
2G SGSN Operation and Maintenance
in Packet Core Network 2G SGSNOM
Target Group • Explain procedures and usage of the Modules
Personnel taking care of configuration essential parameters to successfully • 2G SGSN in GPRS
and operations of the 2G SGSN. perform integration of 2G SGSN in the • 2G SGSN architecture
GPRS network • 2G SGSN interfaces
Objectives • Explain the interaction with MSC/VLR • Integrating CCS7 interface in 2G SGSN
After the training, the participant will be • Explain the principles of QoS in 2G • 2G SGSN and mobility management
able to: packet core networks and implement • Integrating Gb interface in 2G SGSN
• Identify and list the functions of the QoS in PCN elements such as 2G SGSN • Integrating Gn interface in 2G SGSN
Nokia 2G SGSN • Integrating Ga interface in 2G SGSN
• Identify and list the key architecture Prerequisites • 2G SGSN and session management
components and interfaces of the 2G SYSTRA, GPRSSYS, IPCORE, Nokia PLAT • 2G SGSN packet data transfer
Nokia 2G SGSN CBT, SWPLAT ESS, SWPLAT ADM • 2G SGSN charging
• Integrate the interfaces with other NE • 2G SGSN and MSC/VLR interaction in
in the network Duration Nokia Release 3 (SG3)
• Describe in detail all the mobility 4 days • 2G SGSN and SMS delivery
management and session management • 2G SGSN capacity and configuration
procedures No. of Participants • Visiting GPRS subscriber database
• Explain the charging functionality in Max. 8 • Quality of service in 2G SGSN
Nokia 2G SGSN • 2G SGSN troubleshooting guide

3G SGSN Operation and Maintenance


in Packet Core Network 3G SGSNOM

Network Engineering
Target Group • Identify the procedure and demonstrate Modules
Second line maintenance personnel the ability to successfully perform • Nokia 3G SGSN overview and
handling OM tasks for 3G SGSN. integration between 3G SGSN and IP architecture
backbone • Mobility management in 3G SGSN
Objectives • Identify principles of CCS7 configuration • Session management in 3G SGSN
After the training, the participant will be in 3G SGSN • GGSN/IP integration in 3G SGSN
able to: • Describe the procedures for making • Interfaces and signalling in 3G SGSN
• Identify and list the functions and backup of the working configuration • Interfaces and signalling in MGW for
key architectural components of the in 3G SGSN 3G MSC
Nokia router-based 3G SGSN • Iu-PS integration in 3G SGSN
• Describe the philosophy behind Prerequisites • Basic configuration and GGSN/IP
handling of mobility management in 3G SYSTRA, IPSO PLAT, IPCORE, integration in 3G SGSN
3G SGSN CCS7 knowledge, basic ATM knowledge, • CCS7 for mobile packet core
• Describe the philosophy behind IP knowledge, Unix skills • Charging in 3G SGSN
handling of session management in • HLT and SMSC integration in 3G SGSN
3G SGSN Duration • SS7 integration in 3G SGSN
• At an overview level, identify and list 4 days • Statistics in 3G SGSN
the signalling interfaces and protocols
used in the 3G SGSN No. of Participants
• Identify the procedure and demonstrate Max. 8
the ability to successfully perform
integration between 3G SGSN and RNC

55
GGSN Operation and Maintenance GGSNOM

Target Group Prerequisites Modules


Personnel taking care of operation and 2G SYSTRA or 3G SYSTRA, IPCORE, • GPRS / core network IP overview
configuration of the GGSN and GPRS/3G IPSO PLAT, basic Unix knowledge • GGSN features
backbone. • Installing GGSN software
Duration • Basic configuration in GGSN
Objectives 4 days • QoS configuration in GGSN
After the training, the participant will be • GGSN access points configuration
able to: No. of Participants • Nokia NetAct Packet Core Configurator
• Integrate the GGSN interfaces towards Max. 8 • GPRS and 3G roaming
Internet/Intranet, backbone elements, • Introduction to security in GGSN and
OSS and charging gateway GPRS core network
• Configure the GGSN (QoS, routing,
charging, FM)
• Configure APNs (DNS, roaming,
corporate/Internet access)

Lawful Interception Gateway


Operation and Maintenance LIGOM
Target Group Prerequisites Modules
Core network operation and maintenance 2G SYSTRA, GPRSSYS, 3G SYSTRA, IPCORE, • LIG functionality
personnel responsible for maintaining IPSO PLAT, 2G SGSNOM or 3G SGSNOM, • LIG installation
the LIG. GGSNOM • LIG configuration
Network Engineering

• LIG operation
Objectives Duration
After the training, the participant will be 1 day
able to:
• Explain LIG functionality No. of Participants
• Install LIG software Max. 8
• Configure the LIG for operation

System Level Features


with Nokia PCN/GPRS Release 2 GPRS REL 2e
Target Group Prerequisites Modules
Engineering personnel operating the 2G SYSTRA, PCN/GPRS network elements • Prepaid – end-to-end solution in GPRS
mobile packet core network on Operation and Maintenance level Release 2
(recommended) • Location information retrieval –
Objectives end-to-end solution in GPRS Release 2
After the training, the participant will be Duration • Quality of service – end-to-end solution
able to: Nominal duration 1 day. in GPRS Release 2
• List what are the new GPRS Release 2 The actual duration may vary depending • System level tracing – end-to-end
features and explain their on the participant. solution in GPRS Release 2
implementation
No. of Participants
N/A

56
New Features
in 2G SGSN Release 2 (SG2) SG2 RELe
Target Group Prerequisites Modules
Personnel responsible for operation and 2G SGSNOM • SG2 capacity enhancement
configuration of the Nokia GPRS SGSN and • SG2 connection redundancy to GPRS
GSM Network Switching Subsystem. Duration backbone
Nominal duration 1 day. • SG2 enhanced charging
Objectives The actual duration may vary depending • SG2 IN based prepaid
After the training, the participant will be on the participant. • SG2 IPv6
able to: • SG2 lawful interception
• Explain the new features in Nokia 2G No. of Participants • SG2 overload control
SGSN Release 2 N/A • SG2 trace

New Features NEW


in 2G SGSN Release 3 (SG3) ! SG3 RELe
Target Group Prerequisites Modules
Core networks engineering personnel 2G SGSNOM, familiar with 2G SGSN • New features in 2G SGSN Release 3 (SG3)
operating 2G SGSN. Release SG2, good understanding of GPRS
and TCP/IP
Objectives
After the training, the participant will be Duration
able to: Nominal duration 0.5 day.
• Understand the new features coming The actual duration may vary depending
with 2G SGSN release SG3 on the participant.

Network Engineering
No. of Participants
N/A

New Features NEW


!
in 3G SGSN Release 2 (SGN2) SGN2 RELe
Target Group Prerequisites Modules
Core networks engineering personnel 3G SGSNOM, familiar with Nokia 3G SGSN • New features in 3G SGSN Release 3
operating with Nokia 3G SGSN. Release SGN1, good understanding of (SGN2)
GPRS and TCP/IP
Objectives
After the training, the participant will be Duration
able to: Nominal duration 0.5 day.
• Understand the new features coming The actual duration may vary depending
with 3G SGSN release SGN2 on the participant.

No. of Participants
N/A

57
New Features NEW
in GGSN Release 3 ! GGN3 RELe
Target Group Prerequisites Modules
Core networks engineering personnel GGSNOM, familiar with Nokia GGSN • New features in GGSN Release 3 (GGN3)
operating Nokia GGSN. Release GGN2, good understanding of
GPRS and TCP/IP
Objectives
After the training, the participant will be Duration
able to: Nominal duration 0.5 day.
• Understand the new features of GGSN The actual duration may vary depending
Release GGN3 on the participant.

No. of Participants
N/A

GPRS Signalling GPRSSIG

Target Group Prerequisites Modules


Second line maintenance personnel with 2G SYSTRA, GPRSSYS, Nokia PLAT CBT, • Training network structure for signalling
the need to analyse NE communication SWPLAT ESS, SWPLAT ADM, 2G SGSNOM, • Protocol analyser introduction:
and procedures. GGSNOM, IPCORE Nethawk N2
• Gb interface
Objectives Duration • Gr interface
After the training, the participant will be 5 days • Gs interface
Network Engineering

able to: • Protocol analyser introduction: ethereal


• Take a focussed look at GPRS interfaces No. of Participants • DNS message debugging
using protocol analysers Max. 4 • Gn interface
• Explain and analyse GPRS related • Tracing GPRS procedures
messages on various signalling planes • Roaming messages
• Configure, monitor and explain selected • DHCP and Radius
relevant GPRS procedures (such as DCHP, • Tunnelled message analysis
Radius and Name Lookup)
• Use message monitoring as a possible
troubleshooting tool

58
3G Packet Core Network
Message Analysis 3G PCNMAC
Target Group Prerequisites Modules
System level experts in 3G packet core 3G SYSTRA, 3G ATM, IPCORE, IPSO PLAT, • Training network structure for signalling
network. GGSNOM, 3G SGSNOM • Protocol analyser introduction:
ATM NetHawk
Objectives Duration • Iu-PS interface
After the training, the participant will be 5 days • Protocol analyser introduction:
able to: PCN NetHawk
• Analyse and explain MM and SM No. of Participants • Gr interface
procedures, such as PDP context Max. 4 • Protocol analyser introduction: Ethereal
activation in local and in roaming • DNS message debugging
cases, involving DHCP or Radius and • Gn interface
tunnelled messages • Roaming
• List and explain the most relevant • Tracing MM/SM procedures of PCN calls
interfaces in the packet core network, • DHCP and Radius message tracing
the protocols on these interfaces and • Tunnelled messages analysis
their significant messages and contents
• Practically take a focussed look at
UMTS Release 99 interfaces using PCM,
ATM and IP protocol analysers
• Contribute to troubleshooting and
optimising parameters of the PCN
network elements

2G Mobile Packet Core Network


Troubleshooting 2G PCNTSH

Network Engineering
Target Group Prerequisites Modules
Personnel taking care of the 2G packet 2G SYSTRA, GPRSSYS, IPCORE, Nokia PLAT • Introduction to troubleshooting in
core network elements and who need CBT, GGSNOM, 2G SGSNOM, GPRSSIG 2G MPC network
practical experience in the known • Network interface troubleshooting tools
troubleshooting cases. Duration • Network element troubleshooting
4 days • Troubleshooting cases
Objectives
After the training, the participant will be No. of Participants
able to: Max. 4
• Identify the essentials of effective
troubleshooting
• Deal with troubles in the packet core
network

59
3G Mobile Packet Core Network
Troubleshooting 3G PCNTSH
Target Group Prerequisites Modules
Personnel taking care of the 3G packet 3G SYSTRA, IPCORE, GGSNOM, 3G SGSNOM, • Introduction to troubleshooting in
core network elements and requiring 3G PCNMAC 3G MPC network
practical experience in the known • Network interface troubleshooting tools
troubleshooting cases. Duration • Network element troubleshooting
4 days • Troubleshooting cases
Objectives
After the training, the participant will be No. of Participants
able to: Max. 4
• Identify the essentials of effective
troubleshooting
• Deal with troubles in the packet core
network

NEW
Quality of Service in GPRS ! 2G QoS

Target Group Prerequisites Modules


Second line engineering personnel taking 2G SYSTRA, GPRSSYS, IPCORE, 2G SGSNOM • Introduction to Quality of Service in
care of operations and configuration of 2G/3G packet core networks
the packet core network. Duration • QoS in 2G SGSN
1 day
Objectives Notes
Network Engineering

After the training, the participant will be No. of Participants Tailored for Cellcom.
able to: Max. 8
• Explain the principles of QoS in packet
core networks and be able to
implement QoS in 2G SGSN

NEW
Quality of Service in 3G Packet Core ! 3G QoS

Target Group Prerequisites Modules


Second line engineering personnel taking 2G SYSTRA, GPRSSYS, 3G SYSTRA, IPCORE, • Introduction to Quality of Service in
care of operations and configuration of GGSNOM, 3G SGSNOM 2G/3G packet core networks
the packet core network. • QoS in 3G PCN: 3G SGSN and GGSN
Duration • QoS interworking with IP backbone
Objectives 1 day networks
After the training, the participant will be • QoS PCN configuration, charging and
able to: No. of Participants monitoring
• Explain the principles of QoS in 3G Max. 8
packet core networks and be able to
implement QoS in PCN elements such
as GGSN and 3G SGSN

60
NEW
End-to-End Quality of Service ! EtE QoS

Target Group • State the new statistics introduced Modules


Second line engineering personnel taking by QoS • Introduction to Quality of Service
care of configuration of end-to-end • Implement QoS in Nokia GGSN • End-to-end QoS in the GPRS
Quality of Service. • Explain the QoS in radio access bearer • End-to-end QoS in the UMTS
• Explain the QoS in 3G packet core • Quality of service profile
Objectives network bearer • QoS in TE/MT bearer
After the training, the participant will be • Explain the QoS in external bearer • QoS in 2G radio access bearer
able to: • Implement charging in GPRS and UMTS • QoS in 2G packet core network bearer
• Explain the meaning of end-to-end QoS • QoS in 3G radio access bearer
• Explain the network elements involve Prerequisites • QoS in 3G packet core network bearer
QoS in GPRS and in UMTS 2G SYSTRA, GPRSSYS, 3G SYSTRA, IPCORE, • QoS in external bearer
• List four R97/98 and four R99 attributes 2G SGSNOM, 3G SGSNOM, GGSNOM, • Charging in GPRS related QoS
and explain a meaning of each attribute 3G SCN DELTA, GPRSSIG • Charging in UMTS related QoS
• List two main functions in terminal • Quality of Service – end-to-end solution
equipment (TE) Duration in GPRS Release 2 – e-learning
• List one function in mobile termination 3 days
(MT)
• Explain the radio priority based No. of Participants
algorithm in BSS Max. 8
• Explain the purpose of the priority
based QoS
• Explain the meaning of primary and
secondary PDP context
• Explain the usage of TFT, TI, Linked TI,
and teardown indicator in PDP context
activation/modification/deactivation
• Explain the principles of packet data
transfer

Network Engineering
NEW
Performance Management for PCN ! PCN PM

Target Group Prerequisites Modules


Operation and maintenance personnel GPRSSYS, IPCORE, 2G SGSNOM, GGSNOM • Performance management overview
working with SGSN and GGSN network • Tools review
elements. Duration • Configuring performance management
3 days in the network elements (2G SGSN,
Objectives 3G SGSN and GGSN)
After the training, the participant will be No. of Participants • Statistics overview
able to: Max. 8 • Practical exercises (analysing KPIs
• Describe the PM in the MPC and suggesting practical measures to
• Enable and understand the statistics improve performance)
collection in network elements
• Analyse the KPIs to improve the Notes
performance of the MPC This course will focus on the KPIs for the
network elements in the Mobile Packet
Core: GGSN, 2G SGSN and 3G SGSN. There is
some overlap with the course PCN PM.
This course will drill into the KPIs to find
possible solutions to improve the network
performance if the degradation of the
service level of the network is related to
problems on the MPC.

61
Charging and Billing
2G System Training 3G System Training 3G Introduction
2G SYSTRA 3G SYSTRA 3G INTe

5d p. 12 3d p. 15 0.5 d p. 14

Fundamentals
of the Unix System

NEW
!
System Level Charging Gateway
Features with Nokia Operation and Nokia Charging Mobile Network Mobile Core
PCN/GPRS Release 2 Maintenance Centre Introduction Security Network Security
GPRS REL 2e CGOM NCCINT MNSEC CNSEC
1d p. 56 3d p. 63 2d p. 64 3d p. 18 5d p. 18

NEW
!
New Features CG Platform
in Charging Gateway Administrator Infranet Essentials
Release 4 INFRA ESS
CG4 RELe
1d p. 63 2d p. 64

Infranet Installation Infranet Pricing Infranet Architecture


and Operation INFRA PRI and API
INFRA IO INFRA ARC
3d p. 65 3d p. 65 3d p. 66

NCC Platform Service


Administrator Management Infranet Developer
Network Engineering

INFRA DEV

5d p. 66

Service
Tailored Developer
Workshops

Charging and billing in the GPRS/3G It is also possible to combine these with
packet core is addressed by this group of modules from the CGOM course.
courses covering ‘Charging Gateway
Operation and Maintenance (CGOM)’. Please contact your training services
HP Unix is a mandatory prerequisite. manager for more information about
tailored workshops.
There is no off-the-shelf course for
charging and billing in the NSS/3G Aimed at customers of the Nokia Charging
switching core, since the demand is for Centre (NCC) for GPRS, this training
very customer-specific training in this combines courses from Nokia and Portal,
area. However, courses and workshops the NCC platform vendor. Arrangements
can be tailored to cover topics like: for customer-specific workshops, mainly
• Charging administration to apply pricing scenarios in a real
• Time charging and accounting environment, are also on offer.
• Charging attribute analysis
• Regional charging features
• Call control charging and statistics

62
New Features NEW
in Charging Gateway Release 4 ! CG4 RELe
Target Group Prerequisites Modules
Charging personnel operating Nokia CGOM, familiar with the operation of • New features in CG4
Charging Gateway. Nokia Charging Gateway in previous
releases
Objectives
After the training, the participant will be Duration
able to: Nominal duration 1 day.
• Understand the new features coming The actual duration may vary depending
with Charging Gateway Release 4 on the participant.

No. of Participants
N/A

Charging Gateway
Operation and Maintenance CGOM
Target Group Prerequisites
Personnel taking care of operation and Basic IP knowledge, 2G SYSTRA or Modules
maintenance and/or engineering of the 3G SYSTRA, IPCORE, IPSO PLAT, • PCN overview
packet core network charging gateway. 2G SGSNOM or 3G SGSNOM, GGSNOM, • Charging in GPRS
HP Unix fundamentals • Charging gateway architecture
Objectives • Operating the charging gateway
After the training, the participant will be Duration

Network Engineering
able to: 3 days Notes
• Explain the general charging issues in There are different versions of this course
PCN/GPRS No. of Participants for CG release 2.0 and 3.0! Release 4.0 will
• Configure the charging gateway and Max. 8 be available later this year.
charging parameters in other network
elements
• Efficiently utilise the Nokia Charging
Gateway features

63
Nokia Charging Centre Introduction NCCINT

Target Group • Specify which Nokia NE interfaces are Modules


Product technical support personnel, ready ‘out of the box’ and specify the • Introduction
business development and project details of how each function, and what • Background, GPRS and 3G NEs and
managers and customer service it achieves terminology
representatives. • Recognize the main types of generic • NCC new feature overview
interfaces provided by NCC and correctly • NCC architecture
Objectives classify each generic interface as one of • NCC “Out of the Box”
After the training, the participant will be these types. • Customisation and integration
able to: • Specify what is provided by NCC for
• Recognize the key objectives of this creating custom price plans
course, and identify the personal • Examine the provisioning core
objectives for the course subsystem and it’s relationship with
• Identify NCC’s position in the network, NE provisioning components
see what type of data services NCC deals • Examine the system monitoring
with, what it does for them components and the role of their agents
• See how NCC works on a high level,
and components of NCC 3.0 architecture Prerequisites
• Look at the role of ‘Service Knowledge of GPRS, 3G network elements,
Management’ and how it is defined Unix OS, Sun Solaris preferably
and implemented (recommended), Object Orientated
• Identify what has changed in NCCs Software technology, C++ preferably
and some reasons why (recommended)
• See some of the new features and
their benefits Duration
• Identify the key elements of NCC’s 2 days
architecture, and examine the function
of some of the components/ No. of Participants
subcomponents Max. 24
Network Engineering

• Identify the hardware and software


base configuration for NCC 3.0

Infranet Essentials INFRA ESS

Target Group • Describe the Infranet architecture Modules


Members of the implementation team. • Describe rating and billing in Infranet • Introduction to Infranet
Personnel except customer service • Generate an invoice • Infranet pricing model
representatives. • View and change financial data in • Customer registration/Account creation
Infranet • Account groups
Objectives • Run G/L reports • Architecture
After the training, the participant will be • Rating and events
able to: Prerequisites • Billing and invoices
• Identify the components of Infranet None • Accounts and payments
• Describe the Infranet pricing model • General ledger
components Duration
• Explore a basic price plan using the 2 days Notes
pricing tool Training provided by Portal Software, Inc.
• Use the customer centre to create No. of Participants
customer accounts Max. 16
• Define the registration process flow
• Define and distinguish Infranet account
groups

64
Infranet Installation and Operation INFRA IO

Target Group Prerequisites Modules


NCC platform administrators. INFRA ESS, proficiency with text editors • Introduction
(vi), familiarity with database • Planning system requirements and
Objectives administration, system administration, guidelines
After the training, the participant will be network administration, performance • Configuring the Oracle database for
able to: tuning, backup and recovery Infranet
• Configure Oracle database for (recommended). • Installing Infranet software
installation of Infranet software • Granting access to the Infranet system
• Install the Infranet software and Duration • Managing day to day operations with
client tools 3 days Infranet Manager and Infranet Node
• Configure Infranet for hardware and Manager
software requirements No. of Participants • Tuning Infranet performance
• Start and stop the Infranet system Max. 16 • Monitoring system performance
• Configure database access, accounts • Purging Infranet data
and passwords and set up account • Infranet upgrade strategies
permissions
• Monitor Infranet processes and log files Notes
or troubleshooting etc. Training provided by Portal Software, Inc.
• Install and configure Infranet Manager
and Infranet Node Manager
• Tune various Infranet parameters to
enhance Infranet performance
• Configure Infranet for purging of data
• Describe effective strategies for Infranet
upgrades from an administrative
perspective

Network Engineering
Infranet Pricing INFRA PRI

Target Group Prerequisites Modules


Price plan implementers, business INFRA ESS • The big picture
analysts. • Infranet pricing concepts
Duration • Building the price plan: Products, deals
Objectives 3 days and plans
After the training, the participant will be • Testing events and rates
able to: No. of Participants • Events, rating and rate plans
• Specify a set of products from a general Max. 16 • Testing usage and billing
service offering • Advanced pricing concepts
• Define products, events, rates, resources, • Discounting and price bands
and balance impacts • Infranet pricing workshop
• Create a price plan using the pricing
tool Notes
• Set pro-ration rules for monthly charges Training provided by Portal Software, Inc.
• Implement a flat-rate discount in a deal
• Set a credit limit in a plan
• Use cycle folds
• Understand accounting and billing
cycles and how rates are applied during
these cycles
• Test price plans
• Create resources using the configuration
centre

65
Infranet Architecture and API INFRA ARC

Target Group Prerequisites Modules


Charging and billing system developers, INFRA ESS, knowledge of basic • Introduction to Infranet architecture
system integrators, system testers. programming constructs and logic, • Infranet directory structure
proficiency with text editors (vi), • Infranet data structures
Objectives familiarity with C or C++ programming • Understanding Infranet opcodes
After the training, the participant will be (recommended), Unix basic commands • PIN macros
able to: (recommended) • The PCM API and PCM library
• Identify the four tiers of Infranet’s • Error handling and debugging
architecture, their functions and how Duration • Using the universal event importer
they communicate 3 days
• Navigate through the Infranet directory Notes
structure No. of Participants Training provided by Portal Software, Inc.
• Start and stop Infranet processes Max. 16
• Define Infranet terminology; storable
class, storable object and an FList
• Define Infranet data types
• Use Infranet Developer Centre tools
to create and view storable classes
and objects
• Use the PIN macros to construct FLists,
manage memory for POIDs and FLists
• Use the PCM macros within the Infranet
programming flow
• Configure and run the UEL to load event
records into the Infranet database
Network Engineering

Infranet Developer INFRA DEV

Target Group • Enable and verify event notification Modules


Charging and billing system developers, • Define a new opcode • Infranet overview
system integrators. • Configure a custom FM • Customising Infranet
• Create a custom DM • Programming review
Objectives • Setup and create configurable bill items • Extending the database
After the training, the participant will be • Setup and display custom events on • Infranet pricing and rating
able to: invoices • Customising customer registration
• Identify Infranet’s six core business process
processes Prerequisites • Extending event creation
• Describe the phases of customisation INFRA ESS, INFRA ARC, knowledge of basic • Custom facility modules and opcodes
• Define pre-requisite tasks before programming constructs and logic, • Custom data manager
creating a price plan in Infranet proficiency with text editors (vi), • Configuring billing and invoicing
• Create a complex price plan familiarity with C or C++ programming
• Use advanced rating features; billing (recommended), Unix basic commands Notes
cycle forward fees in advance, charging (recommended) Training provided by Portal Software, Inc.
for administrative events, product-level
provisioning and custom event analysis Duration
• Export/Import a price plan from an 5 days
XML file
• List ways to change field validation No. of Participants
rules Max. 16
• Customise the registration process
• Customise the event generation process
using sample_act utility

66
OSS Administration
Main responsibility of the administration
team is to maintain the operation support 2G System Training 3G System Training
system’s (OSS) availability, monitor the 2G SYSTRA 3G SYSTRA

OSS’s performance, plan new OSS software 5d p. 12 3d p. 15


releases, resolve problems with the OSS
and to issue and maintain user access to
the OSS. Nokia Platform
Computer Based
Training
We offer the following training solution: Nokia PLAT CBT

All courses address the systems on 12-30 h p. 21

software release OSS3.1. They are


applicable for GSM, GPRS and 3G networks
management. Switching Platform
Essentials
SWPLAT ESS
The training solutions are similar: 3d p. 22
• First course (OSSADM1) is targeted for
all OSS administrators. Its focus is on
platform understanding, routine Operation Support Operation Support
maintenance and easy troubleshooting. System User Release 3 System Platform
OSSUSER REL 3(e) OSSPLAT
• The next step (OSSADM2) is targeted
1d p. 23 2d p. 23
for senior administrators. Key learnings
are customisation and optimisation of
the OSS platform, as well as advanced
troubleshooting. Fundamentals
of HP Unix System
• Integration training (OSSITG) provides
knowledge and skills about the DCN
integration and thus lays important
foundations for troubleshooting the
OSS connectivity. Professional

Network Engineering
• OSS backup and recovery is the subject Introduction
to SQL
of our special course OSSBUREC.
• Special release training for OSS
administrators introduces changes and
new aspects of platform administrative
HP-UX System Implementing
tasks (OSSADM REL 3 for operators and Network Windows 2000
Professional
moving from T12 to OSS3.1). Administration Part I
and Server

Nokia NetAct
Administration Nokia NetAct OSS Mobile Network
Release OSS3.1 Administration 1 Security
OSSADM REL 3 OSSADM1 MNSEC
5d p. 68 5d p. 68 3d p. 18

Min. 6 month SNMP Integration


field experience Toolkit
SNMPITK
2d p. 70

HP-UX System
and Network
Administration Part II

NEW
!
Nokia NetAct OSS
Nokia NetAct OSS Administration: DCN Integration with Operation Support
Administration 2 Backup and Recovery Nokia NetAct OSS System Security
OSSADM2 OSSBUREC OSSITG OSSSEC
5d p. 69 2d p. 69 2-4 d p. 70 5d p. 19

67
Nokia NetAct Administration
Release OSS3.1 OSSADM REL 3
Target Group describe new advanced database Modules
Nokia NetAct administration personnel. features employed in OSS3.1 • OSS3.1 framework
• Incorporate changes in user • T12-OSS3.1: Changes in hardware and
Objectives management from T12 to OSS3.1 into storage systems
After the training, the participant will be their daily work • T12-OSS3.1: Changes in file systems and
able to: • Describe the new data flow for 3G run-time environment
• Describe the components of the OSS3.1 network elements (RNC/MGW) and the • T12-OSS3.1: Changes in availability
framework changes in SNMP data flow from T12 assurance and processes
• List components and configurations for to OSS3.1 • OSS3.1 Configuration
OSS3.1 hardware and storage solutions • Describe Windows administration • T12-OSS3.1: Changes in database
• Navigate the OSS3.1 file system and procedures relevant for the Windows management
inquire about the RTE of their OSS3.1 application server in Nokia NetAct • T12-OSS3.1: Changes in user
installation management
• Incorporate changes in using availability Prerequisites • T12-OSS3.1: Changes in alarm and
assurance tools into their daily work HP-UX system administration 1 + 2, Oracle performance management data flow
and describe the changes in process database administration, SQL basics • OSS 3.1 Windows application server
startup and supervision from T12 to
OSS3.1 Duration
• Use dynamic configuration to configure 5 days
OSS3.1 processes
• Incorporate changes in database No. of Participants
management into their daily work and Max. 8

Nokia NetAct OSS


Administration 1 OSSADM1
Network Engineering

Target Group • Describe the OSS3.1 database concept Modules


Nokia NetAct administration personnel. and environment, and employ disk • OSS3.1 framework
supervision • OSS3.1 hardware
Objectives • Administer users for Nokia NetAct and • OSS3.1 run-time environment
After the training, the participant will be for network elements • OSS3.1 availability assurance
able to: • Describe Windows administration • OSS3.1 processes
• Describe the components of the OSS3.1 procedures relevant for the Windows • OSS3.1 configuration
framework application server in Nokia NetAct • OSS3.1 database maintenance
• List components and configurations for • OSS3.1 user management
OSS3.1 hardware and storage solutions Prerequisites • OSS3.1 Windows application server
• Navigate the OSS3.1 file system and HP-UX System Administration 1,
inquire about the RTE of their OSS3.1 HP-UX System Administration 2
installation recommended, OSSPLAT or equivalent
• Use the OSS3.1 availability assurance user experience, SQL basics
features to keep the Nokia NetAct
system in a stable running condition Duration
• Check the OSS3.1 processes and use the 5 days
OSS3.1 process supervision
• Use dynamic configuration to configure No. of Participants
OSS3.1 processes Max. 8

68
Nokia NetAct OSS
Administration 2 OSSADM2
Target Group Prerequisites Modules
Nokia NetAct administration personnel. HP-UX system administration 2, Oracle • OSS3.1 platform administration
database administration, OSSADM1, • OSS3.1 database administration
Objectives at least 6 months’ administration • OSS3.1 connectivity
After the training, the participant will be experience with the Nokia NetAct after • OSS3.1 event and alarm flow
able to: having taken the OSSADM1 course • OSS3.1 measurement data flow
• Perform platform administration • OSS3.1 troubleshooting
beyond the scope of day to day Duration
maintenance 5 days
• Perform database administration
beyond the scope of day to day No. of Participants
maintenance Max. 4
• Describe the connectivity of 2G,
3G and packet core network elements
with Nokia NetAct
• Explain and – when necessary –
configure the flow of event and alarm
data into Nokia NetAct
• Explain and – when necessary –
configure the flow of measurement
data into Nokia NetAct
• Find and correct specific Nokia NetAct
problems using the knowledge gained
in the preceding course topics.

Network Engineering
Nokia NetAct OSS Administration:
Backup and Recovery OSSBUREC
Target Group Prerequisites Modules
Nokia NetAct administration personnel. OSSPLAT, OSSADM1, Unix system • Backup strategies
administration, SQL basics, Oracle • Online database backup
Objectives database administration • Backup and recovery exercise
After the training, the participant will be • Backup and recovery of systems outside
able to: Duration of Nokia NetAct using Nokia NetAct tools
• Take backups from the Nokia NetAct 2 days
system
• Recover the Nokia NetAct database and No. of Participants
file system Max. 4

69
DCN Integration
with Nokia NetAct OSS OSSITG
Target Group Prerequisites Modules
OSS administration personnel. 3G SYSTRA, 3G ATM, IP knowledge, • RNC
OSSPLAT, OSSADM1, HP Unix basic • MGW
Objectives knowledge, HP Unix administration • SGSN
After the training, the participant will be knowledge, Oracle basic, Oracle • WBTS
able to: administration knowledge, basic DNS • IP planning
• Integrate NW elements to the Nokia and firewall knowledge • Firewall
NetAct system • DNS
Duration • DCN backbone
2–4 days
Notes
No. of Participants Dependent on the operators network
Max. 8 special dedicated courses can be tailored
to handle only those network elements,
which are relevant for the students.
Please, contact your training services
manager for further information.

SNMP Integration Toolkit SNMPITK

Target Group • Configure Nokia SNMP Integration Modules


OSS administration personnel Toolkit. The set-up of the configuration • Basic NMS concepts
files will be handled in depth • General requirements
Network Engineering

Objectives • Check the installation and test the • SNMP Integration Toolkit basics
After the training, the participant will be functionality of the Toolkit • Configuring the NMS Communication
able to: • List the tools delivered with the Toolkit Server
• Give an overview on the Nokia SNMP and explain their functionality • Configuring the Nokia SNMP Integration
Integration Toolkit and the goals of an • Avoid typical mistakes when using Toolkit
integration with it SNMP Integration Toolkit • Troubleshooting
• Explain the basic Nokia NMS concept • Integrate 3rd party equipment to the • Exercises
that has to be known in order to Nokia NMS including creation of
integrate 3rd party equipment to the managed objects and setting up the
Nokia NMS. Basics of the object configuration files of the SNMP
management will be explained, as well Integration Toolkit
as the basics of fault management
within the Nokia NMS Prerequisites
• List common requirements of the OSSPLAT, OSSADM1
integration of 3rd party equipment
• List basics of the Nokia SNMP Integration Duration
Toolkit, for example a feature overview, 2 days
the processing model, etc.
• Configure the Communication Server for No. of Participants
the co-operation with the Nokia SNMP Max. 4
Integration Toolkit

70
Network Operations and Control
Network Surveillance
The network surveillance group typically
monitors the telecom network 24 hours 2G System Training 3G System Training 3G Introduction
a day, seven days a week. The main 2G SYSTRA 3G SYSTRA 3G INTe

responsibilities are to detect and analyse 5d p. 12 3d p. 15 0.5 d p. 14


network faults, take corrective actions
and track them in a trouble ticket system. NEW
Nokia Platform Mobility, new user !
The network surveillance team also services and call
Computer Based
guides the field maintenance teams Training handling in 3G Release
Nokia PLAT CBT 4 CS Core Networks
through trouble management. 3G REL 4 SERe
12-30 h p. 21 0.5 d p. 45

Our training solution for network


surveillance comprises two different
intermediate courses 2G/3G NOCSUR. Switching Platform
Essentials
Aim of these courses is to provide SWPLAT ESS
knowledge and skills to monitor the radio 3d p. 22
and core network, as well as to do easy
fault clearing. Furthermore we offer two NEW
!
Radio Network Radio Network
advanced courses 2G/3G NOCSUREXP, Operation Support Operation Support Controller 1.5 Controller 2.0
which are targeted for senior personnel System User Release 3 System Platform Architecture and Architecture and
OSSUSER REL 3(e) OSSPLAT Functionality Functionality
such as supervisors or line managers in RNC 1.5 ARCe RNC 2.0 ARCe
1d p. 23 2d p. 23 0.5 d p. 37 0.5 d p. 38
network surveillance. Aim of these
courses is to provide knowledge on
process optimisation in network
surveillance, as well as on alarm flow 2G Network Working with 3G Network
Surveillance Nokia Traffica Z3.1 Surveillance
reduction. Especially in the area of 2G NOCSUR TRAFFICA Z3.1 3G NOCSUR
network surveillance training customer 5d p. 72 2d p. 52 5d p. 73
specific training solutions may be
recommended, which can be optimised NEW
!
Working with
to the used network configuration. Min. 6 month Nokia Traffica Z3.1 Min. 6 month
Please contact your training services field experience System Administration field experience
TRAFFICA Z3.1 ADM
manager for more information.

Network Operations
1d p. 52

and Control
Note: For training on the Nokia Service
Quality Monitor please refer to page 67.
2G Network 3G Network
Surveillance Expert Surveillance Expert
2G NOCSUR EXP 3G NOCSUR EXP
2d p. 72 2d p. 73

71
2G Network Surveillance 2G NOCSUR

Target Group • Handle BSS and NSS network faults to a Modules


Network operation and control personnel stage where the target group rectifies • BSS overview and architecture
responsible for network monitoring tasks the problem, on the provision that the • Switching core network overview and
in BSS, NSS and GPRS using the Nokia type of fault is solvable. Should the fault architecture
NetAct OSS. not be solvable then the participant • Packet core network overview and
should identify the correct reporting architecture
Objectives procedures to take • Alarm monitoring
After the training, the participant will be • Perform defined preventive • Handling network faults
able to: maintenance tasks on BSS, NSS and • Handling preventive maintenance tasks
• List and explain on overview level the GPRS network elements, and report any • Performance and service monitoring
architecture and function of Nokia BSS, problems. In addition, identify service-
NSS and GPRS affecting tasks and follow the correct
• Explain the basic concept of signalling working and reporting procedures
in Nokia GSM solution in order to • Monitor the network performance and
analyse the fault situation and verify service levels to ensure that the
the availability of service network is maintained at a sufficient
• Briefly explain the radio network level to support operations and quality
configuration of the Nokia BSS of service
• Monitor a network to a sufficient level
in order to identify the location of the Prerequisites
fault, effect on service and identify a 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS,
course of action to take OSSPLAT
• Demonstrate the ability to monitor
the Nokia BSS, NSS and GPRS network Duration
to a sufficient level using the Nokia 5 days
NetAct
No. of Participants
Max. 8

2G Network Surveillance
Expert 2G NOCSUR EXP
Network Operations
and Control

Target Group • Identify solutions to customise Nokia Modules


Senior network monitoring personnel BSC alarms to better detect quality • Introduction to advanced Nokia NetAct
and/or system experts whose problems fault management task
responsibilities include troubleshooting, • Handle regular testing of base stations • Alarm dataflow architecture in Nokia
alarm reduction and planning of • Use alarm to identify depredating effect GSM and GPRS system
monitoring techniques in BSS, NSS and on service of a cell • Reducing network alarm flow
GPRS. • Techniques and tools for network wide
Prerequisites alarm reduction
Objectives 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • Off-line analysis of network alarms
After the training, the participant will be OSSPLAT, 2G NOCSUR • Using BSC parameters in fault and
able to: quality detection
• Identify how the alarm flow functions Duration • Fault management, test and diagnostic
for Nokia GSM network elements 2 days handling
• Define techniques to customise the • Handling regular BTS testing and
flow of alarms for Nokia GSM network No. of Participants maintenance
elements Max. 8
• Define solutions and techniques to
analyse and reduce the number of
alarms in the network

72
3G Network Surveillance 3G NOCSUR

Target Group rectifies the problem, on the provision Modules


Network operation and control personnel that the type of fault is solvable. Should • RAN overview and architecture
responsible for network monitoring tasks the fault not be solvable then the • Switching core network overview and
in 3G RAN, SCN and PCN using the Nokia participant should identify the correct architecture
NetAct OSS. reporting procedures to take • Packet core network overview and
• Perform defined preventive architecture
Objectives maintenance tasks on 3G RAN and • RAN configuration and operation
After the training, the participant will be CN network elements, and report any • Signalling in DX 200
able to: problems. In addition, identify service- • Alarm monitoring
• List and explain on overview level the affecting tasks and follow the correct • Handling network faults
architecture and function of Nokia working and reporting procedures • Handling preventive maintenance tasks
3G RAN, SCN and PCN • Monitor the network performance and • Performance and service monitoring
• Explain the basic concept of signalling service levels to ensure that the
in Nokia GSM solution in order to network is maintained at a sufficient
analyse the fault situation and verify level to support operations and quality
the availability of service of service
• Briefly explain the radio network
configuration of the Nokia 3G RAN Prerequisites
• Monitor a network to a sufficient level 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS,
in order to identify the location of the OSSPLAT
fault, effect on service, and identify a
course of action to take Duration
• Demonstrate the ability to monitor the 5 days
Nokia BSS, NSS and GPRS network to a
sufficient level using the Nokia NetAct No. of Participants
• Handle 3G RAN and CN network faults Max. 8
to a stage where the target group

3G Network Surveillance
Expert 3G NOCSUR EXP

Network Operations
Target Group Prerequisites Modules

and Control
Senior network monitoring personnel 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • Fault management
and/or system specialists who are OSSPLAT, 3G NOCSUR • Task processes using Nokia NetAct
responsible for troubleshooting, reducing Monitor tools
alarm flow, planning of monitoring Duration • Offline analysis of alarm flow
techniques in RAN, PCN and SCN. 2 days • Reducing the network alarm flow
• Global network monitor
Objectives No. of Participants
After the training, the participant will be Max. 8 Notes
able to: This course is under development.
• Modify alarm flow so that only
important/relevant alarms are shown,
by using the applications in Nokia
NetAct
• Use all tools available in Nokia NetAct
OSS for alarm handling
• Name and explain procedures involved
in advanced monitoring techniques
• Use tools related to fetching statistical
information from NW related to alarms

73
Radio Network Configuration
2G System Training 3G System Training 3G Introduction
2G SYSTRA 3G SYSTRA 3G INTe

5d p. 12 3d p. 15 0.5 d p. 14

Nokia Platform
Computer Based
Training
Nokia PLAT CBT
12-30 h p. 21

Switching Platform
Essentials
SWPLAT ESS
3d p. 22

NEW
Radio Network Radio Network !
Operation Support Operation Support Controller 1.5 Controller 2.0
System User Release 3 System Platform Architecture and Architecture and
OSSUSER REL 3(e) OSSPLAT Functionality Functionality
RNC 1.5 ARCe RNC 2.0 ARCe
1d p. 23 2d p. 23 0.5 d p. 37 0.5 d p. 38

BSS Essentials 3G Radio Access


BSSESS Network Essentials
3G RANESS
3d p. 35 3d p. 38

CSS Configuration UTRAN Configuration


Management Management
2G NOCCM 3G NOCCM
3d p. 75 5d p. 75

NEW
!
UTRAN Configuration
Management Expert
3G NOCCM EXP
2-4 d p. 76
Network Operations
and Control

The radio network configuration In the advanced area there is demand for
personnel group typically implements very customer-specific training, so no
enhancements and changes to the standard training solutions are offered.
network elements’ configuration on a However, courses and workshops can be
network or area level. Other tasks are tailored to cover advanced topics like:
to maintain network documentation and • Radio access optimisation
manage software and hardware. • Retuning 2G and 3G networks
The radio network configuration group • Rehosting base stations
co-operates closely with the network • Managing inter-OSS adjacencies
rollout and network planning departments. • Splitting routing and location areas
• Splitting SGSNs or BSCs
Even though the operating principles are
the same, the tools required by radio Please contact your training services
network configuration personnel are manager for more information.
different for 2G and 3G networks.
Therefore this training foresees two
alternatives for the different networks.

74
BSS Configuration Management 2G NOCCM

Target Group • Check the data consistency Modules


Network configuration personnel; • Assign software to BCFs • RNW configuration management 2G –
engineering support BSS. • Explain the different ways of integrating principles and concepts
BCF sites depending on the tools and • RNW operational tasks 2G – OSS
Objectives site types including single and mass • RNW operational tasks 2G –
After the training, the participant will be operation OSS/Software management
able to: • Integrate BCF sites to the Nokia NetAct • RNW operational tasks 2G –
• Review the concepts of RNW OSS and the network with the Nokia OSS/View management
configuration management and the NetAct tools in single and mass operation • RNW integration and expansion 2G – OSS
representation of radio network
parameters in the Nokia network Prerequisites
management system NetAct 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS,
• Explain the operation and maintenance OSSPLAT, BSSESS
task in a radio network and list the
various Nokia NetAct OSS tools for it Duration
• Interrogate, modify, delete and create 3 days
radio network parameters with various
OSS tools No. of Participants
• Interrogate, modify, delete and create Max. 8
adjacencies in the radio network with
various OSS tools

UTRAN Configuration Management 3G NOCCM

Target Group • Understand how the integration and Modules


Personnel responsible for building, expansion of base stations is embedded • RNW configuration management 3G –
expanding and monitoring the radio in the rollout process and explain the principles and concepts
network. principle steps and process flow of • RNW operational tasks 3G – OSS
integration a base station to the • RNW operational tasks 3G –
Objectives network OSS/Software management

Network Operations
After the training, the participant will be • Perform the integration and expansion • RNW operational tasks 3G –

and Control
able to: of base stations to the network using OSS/View management
• Review the concepts of RNW NEMU/MML or OSS as tools • RNW integration and expansion –
configuration management and the method NEMU/MML
representation of radio network Prerequisites • Handling OSS offline tool Plan Editor
parameters in the Nokia network 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • RNW integration and expansion 3G –
management system NetAct OSSPLAT, 3G RANESS method OSS
• List RNW operational tasks in a mobile
network dependant on the individual Duration
responsibilities and describe the 5 days
process of execution
• Perform radio network operational tasks No. of Participants
using OSS tools that are part of the Max. 8
regular operation of a RNW network.
In addition, the participant should
identify service-effecting tasks and
follow the correct procedures

75
UTRAN Configuration NEW
!
Management Expert 3G NOCCM EXP
Target Group Prerequisites Modules
Network configuration personnel; 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, • Advanced adjacency handling
engineering support RAN. OSSPLAT, 3G NOCCM • Intersystem adjacency handling
• Rehosting sites
Objectives Duration • CM Analyser
After the training, the participant will be 2–4 days
able to: Notes
• Retune the radio network with the No. of Participants This course enables users to handle the
CM analyser tool Max. 8 RAN configuration tools in Nokia NetAct
• Rehost WBTS introduced with the Enhanced Delivery 2
• Handle adjacencies at OSS borders for OSS3.1 relevant for the Optimizer
in mass operations and with graphical functionality.
OSS tools
• Use the tools of OSS3.1 ED2 for WCDMA
radio access network configuration
Network Operations
and Control

76
Network Performance Reporting
The network performance reporting
group is responsible for monitoring the 2G System Training 3G System Training 3G Introduction
quality of service in the network and 2G SYSTRA 3G SYSTRA 3G INTe

pro-actively detect potential faults and 5d p. 12 3d p. 15 0.5 d p. 14


service-related problems through the
use of network statistics. The training
explains how to collect and understand Nokia Platform
Computer Based
the key statistics. Training
Nokia PLAT CBT
12-30 h p. 21

Switching Platform
Essentials
SWPLAT ESS
3d p. 22

NEW
Radio Network Radio Network !
Operation Support Operation Support Controller 1.5 Controller 2.0
System User Release 3 System Platform Architecture and Architecture and
OSSUSER REL 3(e) OSSPLAT Functionality Functionality
RNC 1.5 ARCe RNC 2.0 ARCe
1d p. 23 2d p. 23 0.5 d p. 37 0.5 d p. 38

BSS Essentials 3G Radio Access


BSSESS Network Essentials
3G RANESS
3d p. 35 3d p. 38

Network Reporting
NOCPM

3d p. 78

NEW
!
Working with
GPRS Reporting Working with Nokia Traffica Z3.1 Min. 6 month
Suite Training Nokia Traffica Z3.1 System Administration field experience
GPRSRST TRAFFICA Z3.1 TRAFFICA Z3.1 ADM
2d p. 78 2d p. 52 1d p. 52

Network Operations
and Control
NEW NEW
! !
PS CN Performance RAN Performance
Data Collection and Data Collection and
Reporting Workshop Reporting Workshop
PS CN PM WS RAN PM WS
3d p. 79 3d p. 79

77
Network Reporting NOCPM

Target Group Prerequisites Modules


3G network reporting personnel. 2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT, • Performance management principles in
SWPLAT ESS, OSSPLAT, BSSESS or 3G RANESS network operation and control (Process)
Objectives • Administration of performance data
After the training, the participant will be Duration (Process)
able to: 3 days • Nokia NetAct – administration of
• Describe the NOC performance performance data
management process and discuss the No. of Participants • UTRAN (NEMU/MML) – administration of
interdependence to the other NOC Max. 8 performance data
processes like monitor network or • BSS – administration of performance
proactive maintenance data
• Describe the administration of network • Core network CS – administration of
performance data process and embed performance data
it into the whole NOC performance • Core network PS – administration of
management process performance data
• Describe and perform the • Using Nokia NetAct Reporter
administration of network performance
data with Nokia NetAct
• Describe and perform the
administration of network performance
data locally in the RAN, BSS and core
network (CS and PS). If possible use
local applications to generate example
reports in network elements
• Generate example network reports
using Nokia NetAct Reporter application

GPRS Reporting Suite Training GPRSRST

Target Group Prerequisites Modules


Network Operations

Personnel working in the GPRS OSSPLAT, 2G SYSTRA • Evolution from 2G to GPRS from
and Control

performance management area. reporting point of view


Duration • GPRS Reporting Suite content
Objectives 2 days • Troubleshooting the network using
After the training, the participant will be GPRS Reporting Suite
able to: No. of Participants • Introduction to Nokia NetAct Framework
• Explain the basic idea of GPRS Reporting Max. 12 and Nokia NetAct Reporter
Suite
• Handle the basic GPRS Reporting Suite
user’s tasks
• Solve practical use cases related to
network analysis, OM and long term
analysis of network data

78
PS CN Performance Data Collection NEW
!
and Reporting Workshop PS CN PM WS
Target Group • Know the OSS3 reporting tools and Modules
Network operation and control personnel, demonstrate their usage for generating • Performance management introduction
network performance reporting group, PS CN performance reports and PS CN / Nokia NetAct PM
packet switched core network planning • Know at an overview level the PS CN documentation
personnel. key performance indicators (KPIs) and • Review of PS CN measurement
their relation to network performance administration
Objectives and Quality of Service (QoS). Generate • PS CN statistics and the OSS database
After the training, the participant will be and analyse example PS CN reports from • PS CN reporting tools
able to: network data • PS CN key performance indicators and
• Describe the process of performance reports
management within the operator’s Prerequisites
organisation and explain the PS CN and OSSPLAT, NOCPM (optional)
OSS3 PM documentation structure
• Implement the performance data Duration
collection in the PS core network 3 days
elements and in the Nokia NetAct.
Recall its principal properties like No. of Participants
collection intervals and summarisation Max. 4
• List the measurements collected in the
PS CN, describe their storage tables in
the Nokia NetAct and list typical analysis
applications

RAN Performance Data Collection NEW


!
and Reporting Workshop RAN PM WS
Target Group • Know the OSS3 reporting tools and Modules
Network operation and control personnel, demonstrate their usage for generating • Performance management introduction
network performance reporting group, RAN performance reports and RAN / OSS PM documentation
RAN network planning personnel. • Know at an overview level the RAN key • Review of RAN measurement
performance indicators (KPIs) and their administration

Network Operations
Objectives relation to network performance and • RNC statistics and the OSS database

and Control
After the training, the participant will be Quality of Service (QoS). Generate and • RAN reporting tools
able to: analyse example RAN reports from • RAN key performance indicators and
• Describe the process of performance network data reports
management within the operator’s
organisation and explain the RAN and Prerequisites
OSS3 PM documentation structure OSSPLAT, NOCPM (optional)
• Implement the performance data
collection in the RNC and in the Nokia Duration
NetAct. Recall its principal properties 3 days
like collection intervals and
summarisation No. of Participants
• List the measurements collected in the Max. 4
RAN, describe their storage tables in
the Nokia NetAct and list typical analysis
applications

79
3G NOC Delta Solution
The NOC personnel for 3G group have
experience of network operations in a 2G NOC
Nokia 2G network and are now required Experience

to operate the Nokia 3G RAN and core


network.

Nokia Platform
3G System Training Computer Based
3G SYSTRA Training
Nokia PLAT CBT
3d p. 15 12-30 h p. 21

NEW
Radio Network Radio Network !
ATM in Controller 1.5 Controller 2.0
UMTS Networks Architecture and Architecture and
3G ATM Functionality Functionality
RNC 1.5 ARCe RNC 2.0 ARCe
1d p. 15 0.5 d p. 37 0.5 d p. 38

3G Radio Access
Network Essentials
3G RANESS
3d p. 38

3G NOC Delta
Solution
3G NOC DELTA
5d p. 80

3G NOC Delta Solution 3G NOC DELTA

Target Group Modules • Handling RAN network faults (exercise)


Experienced network operation and • Core network overview and architecture • Review: RNW configuration
Network Operations

control personnel (GSM and GPRS) • MGW for 3G MSC (ATM module) overview management – common principles
and Control

responsible for network surveillance, and architecture and concepts


configuration management and • Nokia 3G SGSN overview and • Routine RNW operational tasks (process)
performance management tasks in architecture • Routine RNW operational tasks –
3G network. • Alarm monitoring (process) method NEMU/MML (exercises)
• Handling RAN alarm monitoring • Routine RNW operational tasks –
Objectives (exercise) method OSS
Please check for more details on NOLS • Handling CS CN alarm monitoring • Radio network integration and
(MGW exercise) expansion (process)
Prerequisites • Handling PS CN alarm monitoring • RNW integration and expansion –
3G SYSTRA, 3G RANESS, network operation (3G SGSN exercise) method NEMU/MML (exercise)
and control experience in GSM and GPRS • Performance and service monitoring • RNW integration and expansion –
networks using the Nokia NetAct, GSM and (process) method OSS
GPRS experience minimum 6–12 months’ • Handling RAN performance and service • Performance management principles in
monitoring (exercise) network operation and control (process)
Duration • Handling preventive maintenance tasks • Administration of performance data
5 days (process) (process)
• Handling RAN preventive maintenance • UTRAN – measurement administration
No. of Participants tasks (exercise) and report creation in network element
Max. 8 • Handling SCN preventive maintenance using NEMU/MML
tasks (MGW exercise) • Using Nokia NetAct Reporter
• Handling network faults (process)

80
Network Planning
GSM, GPRS, EDGE 2G System Training
2G SYSTRA

5d p. 12

Network planning personnel take overall


responsibility for network planning,
proficiently using the appropriate Extended Planning
Introduction
planning tools. Network optimising EXPLAIN
personnel typically provide network 5d p. 83
status reports and trigger pro-active
maintenance. They are customer
care’s primary interface with network New Features in BSS BSS Product TCP/IP for
operations. Release S10.5 Overview Mobile Packet Core
BSS REL S10.5 THe BSSPROD IPCORE
1d p. 36 2d p. 83 4d p. 54
Our recommended course flow comprises:
• Introduction to network technology
(courses 2G SYSTRA, IPCORE, BSSPAR)
Nokia NetAct Radio
• Principles of network planning and Planner User
optimisation (courses EXPLAIN, RANOP) NETPLAN RNW
• Planning knowledge on the Nokia 4d p. 89
equipment (courses BSSPROD, BSSPAR)
• Hands-on training for network planning
Work experience
tools and network management system in Network Planning
(courses NETPLAN RNW, BSSOSS INT).

Introduction to
Nokia BSS and OSS3.1
BSSOSS INT
4d p. 84

GSM Radio
Planners

BSS Parameter
Planning
BSSPAR
3-4 d p. 84

Work experience
in Network Planning
Network Planning

2G Radio Network GPRS Radio Network GPRS Core Network


Optimisation Planning Planning
RANOP GPRSRPL GPRSCPL
3d p. 85 1d p. 85 1d p. 85

Work experience in GPRS Radio GPRS Core


Network Optimisation Planners Planners

NEW
!
GSM Radio
Optimisers Advanced
Workshops

81
3G Network Planning
3G System Training
3G SYSTRA

3d p. 15

NEW
!
3G Circuit Switched
3G Radio Planning ATM in Core Network
Fundamentals UMTS Networks Planning in Release 4
3G RPFUN 3G ATM 3G REL 4 SCNPL
2d p. 86 1d p. 15 1d p. 90

3G Radio Network RAN Product 3G Transmission


Dimensioning Overview Planning Workshops
3G RDIM RANPROD 3G TPL
1d p. 86 1d p. 87 5d p. 89

3G Transmission 3G Core Planners/


Nokia NetAct WCDMA Planners 3G Field Planners
Planner User
NETPLAN WCDMA
2d p. 90

3G Radio Planning
Specialist 1
3G RPLS1
3d p. 88

NEW
!
RAN Performance
UTRAN and Nokia Data Collection and
NetAct Introduction Reporting Workshop
RANOSS INT RAN PM WS
4d p. 87 3d p. 79

3G Radio Planning
Specialist 2 –
Pre-Launch
Optimisation
3G RPLS2
4d p. 88

3G Radio
Planners

Our recommended course flow for


3G network planning comprises:
• Introduction to network technology
Network Planning

(courses 3G SYSTRA, 3G ATM)


• Principles of network planning and
optimisation (course 3G RPFUN)
• Planning knowledge on the Nokia
equipment (courses 3G RDIM, RANPROD,
3G RPLS1, 3G RPLS2)
• Hands-on training for network planning
tools and network management system
(courses NETPLAN WCDMA, RANOSS INT).

82
Extended Planning Introduction EXPLAIN

Target Group Prerequisites Modules


GSM network planning and optimisation 2G SYSTRA, basic knowledge of mobile • Standardisation and technologies
engineers. radio communication • Introduction to network planning
• Mobile radio link
Objectives Duration • Network capacity
After the training, the participant will be 5 days • Network planning process
able to: • Advanced network planning
• Name and describe the main network No. of Participants • Capacity evolution
elements in GSM Max. 12 • Planning tools
• Understand radio wave propagation
physics
• Explain basic network planning
methods, tasks to be done during the
entire planning process
• Describe different planning tools used

BSS Product Overview BSSPROD

Target Group Prerequisites Modules


Network planners. 2G SYSTRA • Nokia Talk Family BTS products:
dimensions, capacity and functionality
Objectives Duration • Nokia PrimeSite BTS dimensions,
After the training, the participant will be 2 days capacity and functionality
able to: • Nokia MetroSite elements: dimensions,
• Name Nokia BSS products and describe No. of Participants capacity and functionality
their specific properties concerning Max. 24 • Nokia UltraSite elements: dimensions,
dimensions, capacity and functionality capacity and functionality
• Nokia InSite elements: dimensions,
capacity and functionality
• Microwave products for Nokia Talk
Family, Nokia MetroSite and Nokia
UltraSite solutions
• Transmission units and configuration
examples
• TCSM2 and BSC2E / BSC2I dimensions
and capacity
Network Planning

83
Introduction to
Nokia BSS and OSS3.1 BSSOSS INT
Target Group • Interrogate, modify, delete and create Modules
Network planning and network adjacencies in the radio network with • BSS overview
optimisation personnel. various OSS tools • Interfaces and channels
• Check the data consistency • TCSM2 basic operation
Objectives • Explain the different ways of integrating • BSC general description
After the training, the participant will be BCF sites depending on the tools and • Radio network handling in BSC
able to: site types including single and mass • Handling radio network parameters
• Describe the functions of the BSC and operation. with MML
TCSM2E, their capacity and configuration • Integrate BCF sites to the Nokia NetAct • Handling adjacencies with MML
• Handle the radio network with MML OSS and the network with the Nokia • Nokia NetAct basic architecture
• Review the concepts of RNW NetAct tools in single and mass operation. • Use of Nokia NetAct work station
configuration management and the • Nokia NetAct documentation
representation of radio network Prerequisites • Radio network management principle
parameters in the Nokia network 2G SYSTRA, EXPLAIN, BSSPROD, and concepts
management system Nokia NetAct NETPLAN RNW • RNW operational tasks 2G – OSS
• Explain the operation and maintenance • Radio network integration and
task in a radio network and list the Duration expansion 2G – OSS
various Nokia NetAct OSS tools for it. 4 days
• Interrogate, modify, delete and create
radio network parameters with various No. of Participants
OSS tools Max. 8

BSS Parameter Planning BSSPAR

Target Group Prerequisites Modules


2G radio network planning and 2G SYSTRA, EXPLAIN, BSSPROD, BSSOSS INT • Introduction to parameter planning
optimisation engineers. • Radio channel configurations
Duration • Idle mode operation
Objectives 3–4 days • BSS protocols and signalling capacity
After the training, the participant will be • BSSPAR: Radio resource management
able to: No. of Participants • BSSPAR: Measurement processing
• Describe the TDMA channel structure Max. 12 • BSSPAR: Power control
in GSM • Handover control and adjacencies
• Define parameter values for idle mode • Coverage enhancement features
operation • Capacity and spectral efficiency features
• Identify parameters for radio resource • Radio network performance features
management • Voice and channel coding (FR, HR, EFR,
Network Planning

• Discuss the power control and handover AMR)


processes • Dual band features
• Describe the parameters for some • Intelligent underlay-overlay (optional)
Nokia BSS features • High-speed circuit switched data
• Activate and parameterise relevant (optional)
features • GPRS and EGPRS (EDGE) (optional)
• MS location services (optional)

84
2G Radio Network Optimisation RANOP

Target Group Prerequisites Modules


GSM network planning personnel, 2G SYSTRA, EXPLAIN, BSSPAR, BSSOSS INT • Network quality cycle
employees who are involved in • Quality targets
comprehensive radio network Duration • Monitor quality
optimisation. 3 days • Quality reporting
• Network configuration analysis
Objectives No. of Participants • Quality in detail
After the training, the participant will be Max. 12 • General quality improvement
able to:
• List the steps of the general network
optimisation process
• Calculate quality indicating figures
• List and explain important BSC counters
• List and explain measurement types
and counter numbers
• Optimise Nokia GSM networks

GPRS Radio Network Planning GPRSRPL

Target Group Prerequisites Modules


Radio network planners with little or no 2G SYSTRA, EXPLAIN, BSSPAR • GPRS review
GPRS planning experience. • Radio network planning
Duration
Objectives 1 day Notes
Please check for more details on NOLS No GPRS optimisation included in this
No. of Participants training. This course was formerly named
Max. 12 GPRSPLAN RNW.

GPRS Core Network Planning GPRSCPL

Target Group Prerequisites Modules


Network Planning

Core network planners involved in GPRS 2G SYSTRA, IPCORE recommended • GPRS review
packet core NW or transmission planning. • Gb interface
Duration • IP backbone planning Gn
Objectives 1 day • External connectivity Gi
Please check for more details on NOLS • Core network migration – GPRS/EDGE/3G
No. of Participants
Max. 12 Notes
This course was formerly named
GPRSPLAN CORE.

85
3G Radio Planning Fundamentals 3G RPFUN

Target Group • List all RRM entities and explain their Modules
Radio planners having a GSM background function • Network planning in 3G
with a basic understanding of a 3G • Describe the pre-launch optimisation • WCDMA air interface
network. actions • Power budget calculation
• List all Nokia Node B’s with their • Load calculations
Objectives maximum configuration • Radio network dimensioning
After the training, the participant will be • Identify the key considerations for • Capacity and coverage improvement
able to: sharing a site with GSM • Planning support for 3G rollout
• Describe different network planning • Explain the concept of RAN Sharing· • Radio resource management
areas in 3G • Describe different multilayer planning • Pre-launch optimisation
• Explain the main differences between solutions • Nokia WCDMA base station family
GSM and WCDMA concerning the air • WCDMA/GSM co-siting
interface Prerequisites • RAN sharing
• Identify and explain the key factors 3G SYSTRA, radio planning experience in • Multilayer planning
affecting a WCDMA power budget 2G networks
• Describe the basic load functions for
UL and DL Duration
• Identify the input factors needed for 2 days
radio network dimensioning
• Explain the concept of SRC No. of Participants
Max. 12

3G Radio Network Dimensioning 3G RDIM

Target Group Prerequisites Modules


Experienced radio planners responsible 3G SYSTRA, 3G RPFUN, basic knowledge of • Introduction to radio network planning
for dimensioning of a network. WCDMA networks dimensioning
• Input parameters needed for radio
Objectives Duration network dimensioning
After the training, the participant will be 1 day • Analysis of the outputs of the radio
able to: network dimensioning
• Explain the purpose of network No. of Participants • Radio network dimensioning output
dimensioning Max. 8 effects on the other network
• Discuss the relationships between subsystems
dimensioning tasks for different • Dimensioning case example
network subsystems
• Identify the necessary inputs and
Network Planning

assumptions for WCDMA radio network


dimensioning
• Describe the outputs of network
dimensioning and how they are used
for dimensioning and design of other
network subsystem
• Describe the practical steps to complete
the WCDMA radio dimensioning through
case study example
• Apply the exercise of the training into
network dimensioning work

86
RAN Product Overview RANPROD

Target Group Prerequisites Modules


Radio network planning personnel, civil 3G SYSTRA • Nokia UltraSite WBTS product family
works personnel. • General WBTS system architecture
Duration • Mechanical size, weight, cable entry,
Objectives 1 day footprints, power consumption
After the training, the participant will be • Cooling system
able to: No. of Participants • Installation requirements for building
• List the basic RAN products Max. 24 statics, required space
• Understand their configurations • Battery back-up system
• Site support cabinet, cabinet chaining
• WBTS sensitivities
• WBTS power
• Capacity and configuration possibilities
• Transmission capabilities
• Co-siting/interworking 3G–2G
equipment
• Antenna configurations
• Nokia duplexer and combiner
• Mast head amplifier

UTRAN and Nokia NetAct Introduction RANOSS INT

Target Group • Explain how the integration and Modules


3G radio network planning and network expansion of base stations is embedded • Review on UMTS radio path
optimisation personnel. in the roll-out process and explain the • RAN overview
principle steps and process flow of • Nokia Radio Network Controller
Objectives integration a base station to the solution
After the training, the participant will be network • RAN configuration and operation
able to: • Use the Radio Access Configurator tools • Introduction to Nokia NetAct
• Identify and describe function, capacity of Nokia NetAct for planning data • Nokia NetAct basic architecture
and configurations of the UTRAN modification and radio parameter plan • Using Nokia NetAct
network elements including WCDMA deployment from the Nokia NetAct to • Nokia NetAct documentation
base stations the WCDMA radio network (Plan Editor • RNW configuration management –
• Explain the radio network operating and Plan Management) common principles and concepts
principles • Handling OSS3 offline tool plan
• Explain and demonstrate how to use Prerequisites editor 3G
the Nokia NetAct Common Desktop 3G SYSTRA, 3G RPFUN, RANPROD, • RNW integration and expansion
Network Planning

Environment (CDE) NETPLAN WCDMA, 3G RPLS1 3G – OSS


• Explain the basic architecture of Nokia
NetAct and how it is connected to the Duration
network elements 4 days
• Explain and demonstrate how to use the
Nokia NetAct customer documentation No. of Participants
• Explain the concepts of RNW Max. 8
configuration management and the
representation of radio network
parameters in the Nokia network
management system NetAct

87
3G Radio Planning Specialist 1 3G RPLS1

Target Group Prerequisites Modules


Personnel requiring a good theoretical 3G SYSTRA and 3G RPFUN, good • Course introduction
knowledge of the WCDMA system and the knowledge of WCDMA and planning • WCDMA basics wrap up
Nokia RRM solution. principles • WCDMA physical layer procedures
• Introduction to power based RRM
Objectives Duration • Load control
After the training, the participant will be 3 days • Admission control
able to: • Packet scheduler
• Understand the WCDMA physical No. of Participants • Power control
layer procedure Max. 12 • Handover control
• Understand the purpose of power • Resource manager
based RRM
• Name and describe the RRM functional Notes
entities, their locations and roles This course was formerly named WRST1
• Name and describe the RAN parameters (WCDMA Radio Planning Specialist 1).
related to the WCDMA physical layer and
RRM procedures

3G Radio Planning Specialist 2 –


Pre-Launch Optimisation 3G RPLS2
Target Group Prerequisites Modules
Personnel requiring good theoretical 3G SYSTRA, 3G RPFUN, 3G RPLS1, good • Idle mode operations
knowledge of the main WCDMA system knowledge of WCDMA, planning principles • Mobility management
procedures in Idle and Connected mode. • Connection establishment operations
Duration • Connected mode operations
Objectives 4 days
After the training, the participant will be Notes
able to: No. of Participants This course focuses rather on the
• Describe the functionalities and Max. 12 detailed description of procedures than
procedure of the mobility management on parameters.
• Explain the elementary 3G RAN system
procedures and transactions
Network Planning

88
3G Transmission Planning 3G TPL

Target Group • Understand the different ATM Modules


Personnel requiring good theoretical transmission and cross-connections • ATM overview
knowledge of 3G transmission network parameters of the AXC • ATM over SDH and PDH
planning and available network elements. • Understand the RNC different interfaces • Transmission equipment
• Understand the RNC ATM transmission • BTS and AXC
Objectives and cross-connections parameters • RNC transmission parameters
After the training, the participant will be • Understand the basics of ATM AAL2 • AXC transmission parameters planning
able to: traffic, addressing and routing and their • RAN synchronisation
• Understand the basics of ATM (ATM RNC parameters • RAN DCN
adaptation layers, service categories, • Understand the basic of IP Over ATM for
VPs and VCs) and its usage in 3G user data and their RNC parameters Notes
• Understand how ATM is carried over • Understand synchronisation principles The course contains modules from the
SDH and PDH of 3G transmission network former courses WTPST2 and TNPO.
• Understand CES and IMA • Understand how synchronisation takes
• Describe 2G and 3G co-siting solutions place at each network elements
• Describe Nokia cellular transmission (SDH/PDH equipment, AXC, RNC, SGSN)
PDH and SDH equipments • Have a look in different OM networks of
• Know and understand the basics 3G access network
about Nokia MetroHub, FIU19, Marconi
SDH nodes, Nokia PowerHopper and Prerequisites
DMC Altium 3G SYSTRA and 3G ATM, good knowledge
• Understand the Iub ATM connections of telecom networks
to BS
• Understand AXC different units and Duration
interfaces 5 days
• Understand LACE process and the usage
of Transmission Planner and Plan Edit No. of Participants
Max. 16

Nokia NetAct Radio Planner User NETPLAN RNW

Target Group • Understand the steps involved in • Configuring a 3G network


Radio network planning personnel, planning with a few new cells • Simulating 3G performance
who are new users of Nokia NetAct Radio • Plan using Frequency Hopping • Generating reports
Planner. • Plan with multiple re-use patterns • Additional procedures
• Simulating a WCDMA network
Objectives Prerequisites • Nokia NetAct Radio Planner exercises
After the training, the participant will be 2G SYSTRA, EXPLAIN • Introduction to ILSA
Network Planning

able to: • Using ILSA


• Set up the tool Duration • Frequency plan for a network of sites
• Create new projects 4 days • Make improvements to an ILSA plan
• Understand how to use the GIS • Re-plan a network with new sites
• Perform coverage planning No. of Participants • Planning with groups
• Perform neighbours planning Max. 12 • Planning a frequency hopping network
• Understand the planning of multi- • Planning with multiple reuse patterns
layered networks Modules
• Perform traffic planning and analyse • Introduction to Nokia NetAct Planner Notes
the carrier requirements • Setting up a new project This is a course on radio network
• Perform frequency planning manually • Using the GIS and other visual tools planning tools. If you require knowledge
• Generate coverage and interference • Polygons and vectors on radio planning itself, please refer to
analysis reports • Flags and filters our courses EXPLAIN, BSSPAR and RANOP.
• Set up a frequency plan with ILSA • Concepts behind the 3G planning tool
• Improve an existing frequency plan • The 3G user interface

89
Nokia NetAct WCDMA Planner User NETPLAN WCDMA

Target Group Prerequisites Modules


Radio network planning personnel, 3G SYSTRA, 3G RPFUN • Introduction to Nokia NetAct Planner
who are new Nokia NetAct WCDMA • Setting up a new project
Planner users. Duration • Using the GIS and other visual tools
2 days • Polygons and vectors
Objectives • Flags and filters
After the training, the participant will be No. of Participants • Concepts behind the 3G planning tool
able to: Max. 12 • The 3G user interface
• Understand the background and • Configuring a 3G network
concepts of 3G planning • Simulating 3G performance
• Use the 3G user interface • Generating reports
• Configure 3G network parameters • Additional procedures
• Understand the carriers, services and • Simulating a WCDMA network
terminal types used in UMTS • Nokia NetAct WCDMA Planner exercises
• Create and position Node Bs in the
network Notes
• Conduct nominal planning This is a course on radio network
• Simulate the network performance planning tools. If you require knowledge
• Conduct 3G UMTS parameter planning on radio planning itself, please refer to
• Generate reports for the network our courses 3G RPFUN, 3G RPLS1 and
performance 3G RPLS2.
• Through a case study, understand the
analysis of various parameters and their
field implications.

3G Circuit Switched Core NEW


!
Network Planning in Release 4 3G REL 4 SCNPL
Target Group Prerequisites Modules
Switching core network planners and Switching core network planning • Introduction to MSS concept
switching core network engineering knowledge • Network topology in 3G Release 4
support (recommended). • Network planning process in 3G
Duration Release 4
Objectives 1 day • Evolutions of MSS concept towards 3G
After the training, the participant will be Release 5–6
able to: No. of Participants
• Have an overview understanding of Max. 12
circuit core network evolution
Network Planning

• Learn how to plan and dimension the


MSC server concept based network
(excluding detailed source data
planning)

90
Value Added Services
Short Messaging
The short messaging group comprises
network service engineers, who are 2G System Training 3G System Training
responsible for the administration and 2G SYSTRA 3G SYSTRA

operation of the Nokia SMSC or USSDC 5d p. 12 3d p. 15


product solutions.

Short Message USSD System


Service System USSDSYS
SMSSYS
0.5 d p. 91 1d p. 93

Fundamentals
of the Unix System

Nokia SMS Centre USSD Centre


Nokia SMS Centre Operation and Operation and
Release SC5B CD2 Maintenance Maintenance
SMSCREL SMSCOM USSDCOM
1d p. 93 3d p. 92 2d p. 93

Nokia SMS Centre Nokia SMS Centre


Optional Features Application Server
SMSCOPT SMSCASE
1d p. 92 1d p. 92

SMSC Platform Management USSDC Platform


Administration Administration
Marketing
Short Message USSD
Service Creation Customer Care Service Creation

Short Message Service System SMSSYS

Target Group Prerequisites Modules


Personnel requiring an overview of SMS 2G SYSTRA or 3G SYSTRA • Introduction to SMS
and the Nokia SMS Centre. • Network architecture and functionality
Duration • Nokia implementation
Objectives 0.5 day
Value Added Services

After the training, the participant will be


able to: No. of Participants
• Explain in theory the GSM short Max. 24
messaging and the Nokia
implementation
• Describe the Nokia SMSC in general
terms

91
Nokia SMS Centre
Operation and Maintenance SMSCOM
Target Group Prerequisites Modules
Operation and maintenance personnel. 2G SYSTRA or 3G SYSTRA, SMSSYS, HP Unix • MS centre architecture
fundamentals • SMS centre message handling
Objectives • SMS centre documentation
After the training, the participant will be Duration • Operating SMS centre
able to: 3 days • SMS centre management
• Name the elements of Nokia SMS Centre • Configuring SMS centre
• Explain the message processing within No. of Participants • SMS centre standard features
Nokia SMS Centre Max. 8 • SMS centre maintenance
• Perform given operating tasks in a • Exercises
given way with reference to training
material
• Perform given configuration tasks in a
given way with reference to training
material
• Perform given maintenance tasks in a
given way with reference to training
material

Nokia SMS Centre


Application Server SMSCASE
Target Group Prerequisites Modules
Operation and maintenance personnel. 2G SYSTRA or 3G SYSTRA, SMSSYS, HP Unix • Introduction
fundamentals (or equivalent), SMSCOM • Application types
Objectives • Managing ASE applications
After the training, the participant will be Duration • Configuring application server
able to: 1 day • Operator session
• Administer external applications in • CIMD2 protocol basics
the SMS Centre No. of Participants • Review and practical training
• Provide assistance to 3rd party Max. 8
application developers

Nokia SMS Centre


Optional Features SMSCOPT
Target Group Prerequisites Modules
Operation and maintenance personnel. 2G SYSTRA or 3G SYSTRA, SMSSYS, HP Unix • Billing interface
fundamentals (or equivalent), SMSCOM or • Distribution list application
Objectives SMSCREL • Mail gateway for MT and MO short
Value Added Services

After the training, the participant will be messages


able to: Duration • Virtual SMS centre
• Maintain and administer the optional 1 day • SMPP gateway
features of the Nokia SMS Centre
No. of Participants
Max. 8

92
Nokia SMS Centre
Release SC5B CD2 SMSCREL
Target Group Prerequisites Modules
Personnel requiring knowledge of Nokia 2G SYSTRA or 3G SYSTRA, SMSSYS, HP Unix • New features and enhancements
SMS Centre SC5B CD2 release. fundamentals (or equivalent), SMSCOM • Review

Objectives Duration
After the training, the participant will 1 day
be able to:
• Maintain and administer the latest No. of Participants
release of the Nokia SMS Centre Max. 8

USSD System USSDSYS

Target Group Prerequisites Modules


Personnel requiring an overview of USSD. 2G SYSTRA • Introduction to USSD
• Network architecture and functionality
Objectives Duration • Nokia implementation
Please check for more details on NOLS 1 day • Redirector application
• Service examples
No. of Participants • Review
Max. 24

USSD Centre Operation and Maintenance USSDCOM

Target Group Prerequisites Modules


Personnel operating and maintaining the 2G SYSTRA, USSDSYS, HP Unix • USSD centre architecture
USSD centre. fundamentals • USSD centre message handling
• USSD centre management
Objectives Duration • USSD centre documentation
Please check for more details on NOLS 2 days • Preparing USSD centre for maintenance
• Operating USSD centre
No. of Participants • Customising USSD centre
Max. 8
Value Added Services

93
Multimedia Messaging and
Application Gateways
2G System Training 3G System Training
2G SYSTRA 3G SYSTRA

5d p. 12 3d p. 15

Multimedia
Messaging System
MMSSYS
0.5 d p. 94

Fundamentals E-mail Gateway Terminal Gateway


of the Unix System System System
EGWSYS TGWSYS
0.5 d p. 95 0.5 d p. 96

Nokia MMS Centre E-mail Gateway Terminal Gateway


Nokia MMS Centre Operation and Operation and Operation and
Release MC1 CD1 Maintenance Maintenance Maintenance
MMSCREL MMSCOM EGWOM TGWOM
0.5 d p. 95 2d p. 95 0.5 d p. 96 0.5 d p. 96

MMSC Platform EGW Platform Management TGW Platform


Administration Administration Administration
Marketing
Multimedia Messaging
Service Creation Customer Care

The multimedia messaging and • System training gives a general • Release training gives an update on
application gateways group comprises overview of the structure of the how to operate and maintain the
network service engineers who are messaging service and specifications. current version of the Nokia products.
responsible for the administration and These trainings are theory courses. The target group is personnel familiar
operation of the Nokia Mobile Multimedia • Operation and maintenance training with operating a previous version of the
product solution. Our training solution is targeted for personnel actually Nokia products. The training includes
comprises the following: operating and maintaining the Nokia practical excercises.
products. The training includes practical
excercises.

Multimedia
Messaging System MMSSYS
Target Group Prerequisites Modules
Personnel requiring an overview of MMS. 2G SYSTRA or 3G SYSTRA • Introduction to MMS
• Network architecture and functionality
Objectives Duration • Nokia implementation
Value Added Services

After the training, the participant will be 0.5 day


able to:
• Name the basic multimedia messaging No. of Participants
services and characteristics Max. 24
• Name the message routing points of
the cellular network
• Name items that are part of Nokia’s
MMS solution

94
Nokia MMS Centre
Operation and Maintenance MMSCOM
Target Group Prerequisites Modules
Operation and maintenance personnel. 2G SYSTRA or 3G SYSTRA, MMSSYS, HP Unix • MMS Centre architecture
fundamentals • Message handling
Objectives • MMS Centre management
After the training, the participant will be Duration • Preparing for maintenance
able to: 2 days • Operating MMS Centre
• Maintain and administer the MMS Centre • Customising MMS Centre
No. of Participants • Subscriber database interface*
Max. 8 • Secured IP interfaces*

Notes
Duration for MMSC release MC1 is 1.5 days
excluding the modules marked with *.

Nokia MMS Centre


Release MC1 CD1 MMSCREL
Target Group Prerequisites Modules
Marketing and management personnel, 2G SYSTRA or 3G SYSTRA, MMSSYS, HP Unix • MC1 CD1 Release course module
operating personnel. fundamentals, MMSCOM • Exercises

Objectives Duration
After the training, the participant will be 0.5 day
able to:
• Maintain and administer the latest No. of Participants
release of the Nokia MMS Centre Max. 8

E-mail Gateway System EGWSYS

Target Group Prerequisites Modules


Personnel requiring knowledge about 2G SYSTRA or 3G SYSTRA, MMSSYS • Introduction to MMS and Nokia MMS
e-mail gateway including functionality, Solution
integration with MMSC, and hardware/ Duration • Introduction to EGW
software environment (sales and 0.5 day • Basic e-mail
marketing, operators, technical support). • Operator configurations
No. of Participants • Configuring originating and terminating
Objectives Max. 24 applications
After the training, the participant will be • EGW architecture
able to:
• Understand basic multimedia
messaging services and characteristics
Value Added Services

• Understand basic e-mail operations


• Understand how EGW is configured at
operator sites
• Understand the features of EGW
• Understand how EGW interfaces with
the MMSC
• Identify the components involved in the
EGW environment

95
E-mail Gateway
Operation and Maintenance EGWOM
Target Group Prerequisites Modules
EGW administrators and technical support 2G SYSTRA or 3G SYSTRA, MMSSYS, EGWSYS • Getting started with EGW
personnel. • Managing EGW subscribers
Duration • Managing class of service plans
Objectives 0.5 day • Configuring parameters
After the training, the participant will be • Changing administrator account settings
able to: No. of Participants • Managing log files
• Start EGW Max. 8 • Web customisation
• Log in and navigate EGW’s user • Troubleshooting tips
interface
• Maintain EGW subscribers, class of
services, configuration parameters and
log files
• Customise the EGW interfaces

Terminal Gateway System TGWSYS

Target Group • Understand how TGW interfaces with Modules


Personnel requiring knowledge about the MMSC • Introduction to MMS and Nokia MMS
terminal gateway including functionality, • Identify the components involved in Solution
integration with MMSC and hardware/ the TGW environment • Introduction to TGW
software environment (sales and • Multimedia messaging
marketing, operators, technical support). Prerequisites • Multimedia messaging services
2G SYSTRA or 3G SYSTRA, MMSSYS • Integration with MMSC
Objectives • TGW architecture
After the training, the participant will be Duration
able to: 0.5 day
• Understand basic multimedia
messaging services and characteristics No. of Participants
• Understand the features of TGW Max. 24

Terminal Gateway
Operation and Maintenance TGWOM
Target Group Prerequisites Modules
TGW administrators and technical support 2G SYSTRA or 3G SYSTRA, MMSSYS, TGWSYS • Getting started with TGW
personnel. • Managing TGW subscribers
Duration • Managing class of service plans
Objectives 0.5 day • Configuring parameters
After the training, the participant will be • Changing administrator account settings
able to: No. of Participants • Managing log files
Value Added Services

• Start TGW Max. 8 • Web customisation


• Log in and navigate TGW’s user • Troubleshooting tips
interface
• Maintain TGW subscribers, class of
services, configuration parameters and
log files
• Customise the TGW interfaces

96
Content Services
2G System Training 3G System Training
2G SYSTRA 3G SYSTRA

5d p. 12 3d p. 15

NEW NEW
! !
Introduction Introduction
to Nokia Messaging to Nokia WAP Introduction to Nokia
Gateway 4.1 Gateway 4.0 Delivery Server 1.2
NMGINT NWGINTe 4.0 DLSINT 1.2
0.5 d p. 98 0.5 d p. 99 0.5 d p. 101

Nokia Proxy Server


USSD System Short Message Operation
USSDSYS Service System and Maintenance
SMSSYS PROXYOM
1d p. 93 0.5 d p. 91 1d p. 100

Fundamentals Fundamentals
of the Unix System of the Unix System

NEW NEW NEW


! ! !
Nokia Messaging Nokia WAP Nokia Delivery
Gateway 4.1 Operation Gateway 4.0 Operation Server 1.2 Operation
and Maintenance and Maintenance and Maintenance
NMGOM 4.1 NWGOM 4.0 DLSOM 1.2
3d p. 98 3d p. 100 1.5 d p. 101

NEW
!
Nokia WAP
Nokia Messaging Gateway
Gateway Release 4.1 Administration
NMG REL 4.1
2d p. 99

Nokia Messaging
Gateway
Administration

Connectivity systems enable operators Our training solution comprises the


to offer end-to-end messaging and following:
mobile internet solutions. Our products, • System training gives a general
Nokia Messaging Gateway and Nokia overview of the structure of the
WAP Gateway, provide the means for messaging service and specifications.
subscribers to send each other mobile These trainings are theory e-learning
multimedia and e-mail messages, solutions.
as well as to access information from • Operation and maintenance training is
the internet. targeted for personnel operating and
maintaining the Nokia products.
Starting with the new products releases
in this autumn, this is a blended
training comprising e-learning based
Value Added Services

theory contents and classroom based


practical exercises.

97
Introduction to NEW
!
Nokia Messaging Gateway 4.1 NMGINT
Target Group Prerequisites Modules
Personnel requiring an overview about 2G SYSTRA or 3G SYSTRA • Introduction to Nokia Messaging
the Nokia Messaging Gateway. Gateway
Duration • Messaging Gateway
Objectives 0.5 day • Optional modules
After the training, the participant will be
able to: No. of Participants Notes
• List the basic architecture and Max. 24 This course was formerly named
functionality of Nokia Messaging NAMPINTe.
Gateway
• Explain the basic services provided by Also release 4.0 available as e-learning
Nokia Messaging Gateway course.

Nokia Messaging Gateway 4.1 NEW


!
Operation and Maintenance NMGOM 4.1
Target Group Prerequisites Modules
Operation and maintenance personnel. 2G SYSTRA, SMSSYS or MMSSYS, NMGINT • Managing subscribers
and Unix Fundamentals, basic HTML • Service provisioning
Objectives knowledge, basic TCP/IP knowledge, • Service creation
After the training, the participant will be general knowledge of mobile networks • Service sets
able to: • System services
• Operate and maintain Nokia Messaging Duration • Content providers and push initiators
Gateway 4.1 3 days • Architecture
• Create and configure Nokia Messaging • Tools
Gateway 4.1 services No. of Participants • Operating messaging gateway
Max. 8 • Alarm handling
• Secure Internet connection
• NDW interface
• Billing

Notes
The e-learning module includes all the
theory needed to follow the hands-on
training. The classroom training will
mainly focus on practical exercises.

This course was formerly named NAMPOM.


Value Added Services

98
Nokia Messaging Gateway NEW
!
Release 4.1 NMG REL 4.1
Target Group Prerequisites Modules
Operation and maintenance personnel. NMGINT, SMSSYS or MMSSYS and Unix • Managing subscribers
Fundamentals, basic HTML knowledge, • Service provisioning
Objectives basic TCP/IP knowledge, general • Service creation
After the training, the participant will be knowledge of mobile networks • Service sets
able to: • System services
• Operate and maintain Nokia Messaging Duration • Content providers and push initiators
Gateway 4.1 2 days • Architecture
• Create and configure Nokia Messaging • Tools
Gateway 4.1 services No. of Participants • Operating Messaging Gateway
Max. 8 • Alarm handling
• Secure Internet connection
• NDW interface
• Billing

Introduction to
Nokia WAP Gateway 4.0 NWGINTe 4.0
Target Group Prerequisites Modules
Personnel requiring knowledge on the 2G SYSTRA or 3G SYSTRA and basic • Introduction to Nokia WAP Gateway 4.0
Nokia WAP Gateway. knowledge of WAP Gateway • Basic features
• Optional features
Objectives Duration
After the training, the participant will be 0.5 day Notes
able to: This course was formerly named
• Explain the basic functionality of Nokia No. of Participants NAWGINTe.
WAP Gateway N/A
• List the basic and optional features of
Nokia WAP Gateway 4.0

Value Added Services

99
Nokia WAP Gateway 4.0 NEW
!
Operation and Maintenance NWGOM 4.0
Target Group Prerequisites Modules
Operation and maintenance personnel. 2G SYSTRA or 3G SYSTRA, NWGINTe 4.0, • Overview
USSDSYS and/or SMSSYS and GPRS • Request handling
Objectives knowledge, Unix fundamentals • Operating Nokia WAP Gateway
After the training, the participant will be • Logging and statistics
able to: Duration • Handling alarms
• Perform daily routines related to 3 days • WAP push
Nokia WAP Gateway maintenance • Subscriber identification
• Use the different tools available for No. of Participants • Barring and delivery rules
Nokia WAP Gateway maintenance Max. 8 • Security
• Configure parameter values for the • Billing
features available
• Check the overall status of the system Notes
This course was formerly named NAWGOM.

Nokia Proxy Server


Operation and Maintenance PROXYOM
Target Group Prerequisites Modules
Operation and maintenance personnel 2G SYSTRA or 3G SYSTRA, NWGINTe 4.0 • Introduction to Nokia Proxy Server
of Nokia Proxy Server. • Architecture
Duration • Getting started with Nokia Proxy Server
Objectives 1 day • Operating Nokia Proxy Server
After the training, the participant will be • Logging and alarms
able to: No. of Participants
• Perform daily/weekly maintenance Max. 8
procedures
Value Added Services

100
Introduction to NEW
!
Nokia Delivery Server 1.2 DLSINT 1.2
Target Group Prerequisites Modules
Personnel requiring basic information 2G SYSTRA or 3G SYSTRA • Download business update
about Delivery Server. • Introduction to Nokia Delivery Server
Duration • Platform and architecture
Objectives 0.5 day • Interfaces
After the training, the participant will be • Basic functionality
able to: No. of Participants • Optional features
• Define the download business aspects Max. 24 • Administration basics
• Explain the functionality of Nokia • Requirements to handsets
Delivery Server 1.2 • Security issues
• Draw the connections that Nokia
Delivery Server 1.2 has in the network
• List at least 6 of the Nokia Delivery
Server features
• Explain the main duties of Nokia
Delivery Server 1.2 administrator

Nokia Delivery Server 1.2 NEW


!
Operation and Maintenance DLSOM 1.2
Target Group Prerequisites Modules
Personnel operating frequently with DLSINT 1.2 • Administration of Nokia Delivery Server
Delivery Server 1.2. • Content management
Duration • Download provisioning interface
Objectives 1.5 days
After the training, the participant will be
able to: No. of Participants
• Operate Nokia Delivery Server 1.2 in Max. 8
normal working conditions
• Read and react to the logs of Nokia
Delivery Server 1.2
• Explain the roles of Nokia Delivery
Server, Presentation Service and content
management module in service creation
and management
• Explain how charging and tariffing is
managed in Nokia Delivery Server 1.2
• Manage the contents in the CMM using
the CMM user Interface
Value Added Services

101
Intelligent Network
Nokia offers two different IN solutions:
mCreate J release and mCreate TC release. 2G System Training
2G SYSTRA

Our training solution for mCreate 5d p. 12


J release covers training for IN Service
Design and Management, as well as
for SCN Engineering. For training on
IN Release J4 IN Introduction
IN Platform Administration refer to Theory IN INTRO
Hewlett-Packard (www.hp.com/ IN REL J4 TH

communications/opencall/training/ 3d p. 104 1d p. 102

index.html) and contact


hanna_hilokoski@hp.com. For training
on SRP Platform Administration refer IN Release J4 IN Tool Kit J4 IN Service
Practice IN TKIT Switching Point
to Compaq and contact IN REL J4 PR IN SSP
marie-france.remy@compaq.com. 0.5 d p. 104 3d p. 103 3d p. 103

For training solution on mCreate TC


release refer to Telcordia Service Design SCN
and Management Engineering
(www.800teachme.com/cgi-bin/teachme/
courses.cgi).

IN Introduction IN INTRO

Target Group Prerequisites Modules


Technical and non-technical personnel 2G SYSTRA • Introduction to Intelligent Network
dealing with Nokia J-release based • IN architecture
Intelligent Network solutions. Duration • Service examples
1 day
Objectives
After the training, the participant will be No. of Participants
able to: Max. 24
• Explain the three differences between
a non-IN and an IN
• List and describe four Nokia IN service
types
• List and explain the function of SSP,
SCP, SRP, SMP, SCE, SMI, SMAP
• Name the equipment on which SSP,
SCP and SMP are implemented in the
Nokia implementation
• List two kinds of propagation
• Describe the service creation principle
of IN Tool Kit
Value Added Services

• Describe the Prepaid concept


• Describe the VPN concept
• Describe the Localised Services concept.

102
IN Tool Kit J4 IN TKIT

Target Group Prerequisites Modules


Service design and management 2G SYSTRA, IN INTRO • Service creation
personnel. • Tools
Duration • Functional definition elements
Objectives 3 days • Overlapping operations
After the training, the participant will be • Service examples INAP
able to: No. of Participants • Service examples CAMEL
• Create commercial services with the Max. 6
IN Tool Kit
• Use service creation, provision,
announcements, charging, defaults,
service administration, groups, global
lists, SSA, subscriber administration,
tariff management, and CDR format
definition tools
• Modify, withdraw and manage the
created services
• Forecast interaction problems and solve
poor FDE combinations

IN Service Switching Point IN SSP

Target Group Prerequisites Modules


Technical personnel involved in IN related 2G SYSTRA, IN INTRO, 2G SCNOM • Review INAP/CAMEL IN architecture
MSC/HLR configuration. • SSP-SCP connection creation
Duration • Basic call state models INAP/CAME
Objectives 3 days • Call related INAP subscription info
After the training, the participant will be • Final INAP/CAP operations
able to: No. of Participants • Dynamically armed detection points
• Prepare the switch for connections Max. 8 • IN announcements
to new SCPs • IN charging modifications
• Prepare the switch for new services • On-line call accounting INAP/CAMEL
• Prepare the switch for new IN • CAMEL subscription information
subscriptions • CAMEL – INAP service interworking
control in SSP
• IN mobility management state model
• Mobility management INAP subscription
info
• Service examples
Value Added Services

103
IN Release J4 Theory IN REL J4 TH

Target Group Prerequisites Modules


Technical personnel who are dealing with 2G SYSTRA, IN SSP, IN TKIT • J3 to J4 network architecture changes
IN and familiar with J3. • CAMEL M10/J4
Duration • CAMEL prepaid
Objectives 3 days • J3 to J4 prepaid changes
After the training, the participant will be
able to: No. of Participants
• Describe the changes in the network Max. 24
architecture between J3 and J4
• Describe CAMEL phase 2 implementation
in J4 (M10)
• Describe the changes in supported
services between J3 and J4
• Describe the CAMEL prepaid in J4

IN Release J4 Practice IN REL J4 PR

Target Group Prerequisites Modules


Service design and management 2G SYSTRA, IN INTRO, IN TKIT, IN REL J4 TH, • Service examples CAMEL
personnel with IN Tool Kit J3 experience. familiarity with MML commands
NOTE: Only for people with practical
service creation experience. (As an Duration
alternative: This service example will be 0.5 day
included in IN TKIT J4.)
No. of Participants
Objectives Max. 6
After the training, the participant will be
able to:
• Use service creation, defaults,
service administration, subscriber
administration, provision, and
announcement tools for creating a
CAMEL prepaid service
• Provision CAMEL subscription
information to a subscriber in HLR
Value Added Services

104
Location Based Services
2G System Training 3G System Training
2G SYSTRA 3G SYSTRA

5d p. 12 3d p. 15

NEW
!
iGMLC System iGMLC/SMLC System iGMLC Privacy
iGMLCSYS iGMLC/SMLCSYS Manager System
iGMLCPMSYS
0.5 d p. 105 1d p. 106 0.5 d p. 107

NEW NEW NEW


! ! !
iGMLC Privacy
SMLC Radio Network iGMLC LCS iGMLC Operation SMLC Operation Manager Operation SMLC Radio Network
Data for 2G Networks Client Interface and Maintenance and Maintenance and Maintenance Data for 3G Networks
2G SMLCRNW iGMLCCLI iGMLCOM SMLCOM iGMLCPMOM 3G SMLCRNW
0.5 d p. 108 1d p. 106 1d p. 106 0.5 d p. 107 1d p. 107 0.5 d p. 108

Our training solution comprises the


following:
• System training gives a general
overview of the structure of the
messaging service and specifications.
These trainings are theory courses.
• Operation and maintenance training is
targeted for personnel actually
operating and maintaining the Nokia
products. The trainings include practical
excercises.

iGMLC System iGMLCSYS

Target Group Prerequisites Modules


Personnel working with location based 2G SYSTRA or 3G SYSTRA • Introduction to iGMLC
services. • iGMLC architecture
Duration • iGMLC processing
Objectives 0.5 day • iGMLC graphical user interface
After the training, the participant will be
able to: No. of Participants
• Provide a basic understanding of iGMLC Max. 24
Value Added Services

105
iGMLC LCS Client Interface iGMLCCLI

Target Group Prerequisites Modules


Field engineers or application developers 2G SYSTRA or 3G SYSTRA, iGMLCSYS or • iGMLC LCS client interface introduction
working with location based services. iGMLC/SMLCSYS • Understanding iGMLC LCS client API 1
• Understanding iGMLC LCS client API 2
Objectives Duration • Understanding iGMLC LCS client API 3
After the training, the participant will be 1 day • Working with a sample client for iGMLC
able to: • iGMLC secure sockets layer connection
• Discuss and understand the interface No. of Participants
between iGMLC and LCS client Max. 8
applications

iGMLC Operation and Maintenance iGMLCOM

Target Group Prerequisites Modules


Field engineers working with location 2G SYSTRA or 3G SYSTRA, iGMLCSYS or • Getting started with iGMLC
based services. iGMLC/SMLCSYS • Configuration management in iGMLC
• Logging and billing management in
Objectives Duration iGMLC
After the training, the participant will be 1 day • LCS client management in iGMLC
able to: • Fault management in iGMLC
• Operate, maintain and troubleshoot No. of Participants • Report management in iGMLC
iGMLC Max. 8 • General operations in iGMLC
• Troubleshooting in iGMLC

iGMLC/SMLC System iGMLC/SMLCSYS

Target Group Prerequisites Modules


Personnel working with location based 2G SYSTRA or 3G SYSTRA • Introduction to iGMLC
services. • iGMLC architecture
Duration • iGMLC processing
Objectives 1 day • iGMLC graphical user interface
After the training, the participant will be • Introduction to SMLC
able to: No. of Participants • SMLC architecture
• Provide a basic understanding of iGMLC Max. 24 • SMLC graphical user interface
and SMLC
Value Added Services

106
SMLC Operation and Maintenance SMLCOM

Target Group Prerequisites Modules


Field engineers working with location 2G SYSTRA or 3G SYSTRA, iGMLC/SMLCSYS • Getting started with SMLC
based services. • Configuration files in SMLC
Duration • Logging management in SMLC
Objectives 0.5 day • Fault management in SMLC
After the training, the participant will be • General operations in SMLC
able to: No. of Participants • Troubleshooting in SMLC
• Operate, maintain and troubleshoot Max. 8
SMLC

NEW
iGMLC Privacy Manager System ! iGMLCPMSYS

Target Group Prerequisites Modules


Personnel working with location based 2G SYSTRA or 3G SYSTRA • iGMLC Privacy Manager architecture
services. • iGMLC Privacy Manager processing
Duration • iGMLC Privacy Manager graphical user
Objectives 0.5 day interface
After the training, the participant will be
able to: No. of Participants
• Provide a basic understanding of iGMLC Max. 24
Privacy Manager.

iGMLC Privacy Manager NEW


!
Operation and Maintenance iGMLCPMOM
Target Group Prerequisites Modules
Field engineers working with location 2G SYSTRA or 3G SYSTRA, iGMLCSYS or • iGMLC Privacy Manager configuration
based services. iGMLC/SMLCSYS management
• iGMLC Privacy Manager operator
Objectives Duration provisioning
After the training, the participant will be 1 day • iGMLC Privacy Manager subscriber
able to: provisioning
• Operate, maintain and troubleshoot No. of Participants • iGMLC Privacy Manager fault
iGMLC Privacy Manager Max. 8 management
• iGMLC Privacy Manager logging and
billing management
• iGMLC Privacy Manager database
management
• iGMLC Privacy Manager troubleshooting
Value Added Services

107
SMLC Radio Network Data NEW
!
for 2G Networks 2G SMLCRNW
Target Group Prerequisites Modules
Field engineers working with location 2G SYSTRA, iGMLC/SMLCSYS • Configuring the SMLC 2G algorithms
based services. • Radio network data in 2G networks
Duration • Statistical data in 2G networks
Objectives 0.5 day • Updating the SMLC database in
After the training, the participant will be 2G networks
able to: No. of Participants • NetImport in 2G networks
• Create 2G radio network data file, Max. 8 • Understanding the SMLC database
timing advance statistical data files and
update the SMLC database

SMLC Radio Network Data NEW


!
for 3G Networks 3G SMLCRNW
Target Group Prerequisites Modules
Field engineers working with location 3G SYSTRA, iGMLC/SMLCSYS • Configuring the SMLC 3G algorithms
based services. • Radio network data in 3G networks
Duration • Updating the SMLC database in
Objectives 0.5 day 3G networks
After the training, the participant will be • NetImport in 3G networks
able to: No. of Participants • Understanding the SMLC database
• Create 3G radio network data file and Max. 8
update the SMLC database
Value Added Services

108
Subscriber Management
Nokia Profile Server enables operators
and subscribers to manage as well as 2G System Training 3G System Training
personalise mobile services such as 2G SYSTRA 3G SYSTRA

Multimedia Messaging. Operators can 5d p. 12 3d p. 15


easily manage service packaging and
access control of their ever-growing
non-voice mobile service offering all
Introduction to
from a single place. Nokia Profile Server
NAPINT

As Multimedia Messaging is entering Our training solution comprises the 0.5 d p. 109

the market, Profile Server gives mobile following:


terminal users greater control and • System training gives a general
flexibility in deciding how they want to overview of the structure of the Fundamentals
of the Unix System
send and receive MMS (Multimedia messaging service and specifications.
Messaging Services) messages through These trainings are theory courses.
modification of their MMS profile. • Operation and maintenance training is
targeted for personnel actually
operating and maintaining the Nokia Nokia Profile
Server Operation
products. The trainings include practical and Maintenance
NAPOM
exercises.
1.5 d p. 109

Introduction to
Nokia Profile Server NAPINT
Target Group Prerequisites Modules
Personnel requiring an overview about 2G SYSTRA, TCP/IP knowledge, basic • Introduction to Profile Server
Nokia Profile Server. knowledge on Value Added Services like • Fundamentals
WAP and MMS • Functionality
Objectives • Documentation
After the training, the participant will be Duration
able to: 0.5 day
• Explain how the Profile Server works
• List the system features No. of Participants
• Explain how Profile Server supports Max. 24
MMS services
• Explain how subscribers use their
MMS profiles

Nokia Profile Server


Operation and Maintenance NAPOM
Target Group Prerequisites Modules
Operation and maintenance personnel. 2G SYSTRA, NAPINT, Oracle DBA, • Introduction
Value Added Services

Solaris Admin, Unix fundamentals • Architecture


Objectives • Operating Profile Server
After the training, the participant will be Duration • Profiling and grouping
able to: 1.5 days • Creating MMS profiles
• Operate and maintain Nokia Profile • Data provisioning
Server 2.0 No. of Participants • SAIF
Max. 8 • Alarms
• Maintenance and troubleshooting

109
Value Added Operation
Support Systems
The Value Added Operation Support
Systems (OSS) group comprises network 3G System Training 3G Introduction
engineers who are responsible for the 3G SYSTRA 3G INTe

service availability of the value added 3d p. 15 0.5 d p. 14


systems. As there are many different
possible combinations of products in the
VAS subsystem, the training available
2G System Training ATM in
depends on the particular products 2G SYSTRA UMTS Networks
supplied by Nokia. 3G ATM
5d p. 12 1d p. 15

Operation Support
System Platform
OSSPLAT
2d p. 23

Introduction Introduction
to Service Quality to Network Data
Monitor (SQM) Warehouse
SQMINT NDWINT
1d p. 111 1d p. 112

NOC Nokia Service Network Data


Surveillance Quality Manager Fundamentals Warehouse Report
Developer of the Unix System Creation and
SQMDEV Distribution
NDWRCD
1d p. 111 4d p. 113

Network Network
Optimisers Professional Optimisers
Introduction
NOC to SQL NOC
Reporting Reporting

Administrating Network Data


Nokia Service Warehouse
Quality Manager Administration
SQMADM NDWADM
1.5 d p. 111 2d p. 113

Configuring OSS Platform


Nokia Service Administration
Quality Manager
for SQM Packages
SQMCONF
1.5 d p. 112

OSS Platform
Administration
Value Added Services

110
Introduction to
Service Quality Monitor (SQM) SQMINT
Target Group Prerequisites Modules
Personnel who want an overview of 2G SYSTRA or 3G SYSTRA, OSSPLAT • Overview of service management
service management as a concept and • Rule package structure
an overview of Nokia Service Quality Duration • Applications and functionalities
Manager. 1 day • Map and map applications

Objectives No. of Participants


After the training, the participant will be Max. 8
able to:
• Understand TMF and TMN (TOM)
• Define problem classes, service classes,
rules and services
• Navigate through SQM monitoring tools
• Navigate through SQM map tools

Nokia Service Quality Manager Developer SQMDEV

Target Group Prerequisites Modules


Personnel who want to develop rules 2G SYSTRA or 3G SYSTRA, OSSPLAT, SQMINT • Introduction to Nokia SQM rules
using the Nokia Service Quality Manager • Implementing of a real life example
product. Duration • Testing with data collector simulators
1 day • Troubleshooting/Debugging in SQM
Objectives • Creation of monitoring packages
After the training, the participant will be No. of Participants
able to: Max. 8
• Use SQM event simulator
• Develop rules using SQM syntax
• Trigger rules with events
• Debug SQM rules

Administrating
Nokia Service Quality Manager SQMADM
Target Group Prerequisites Modules
Personnel who want to administrate the 2G SYSTRA or 3G SYSTRA, OSSPLAT, SQMINT, • SQM hardware and software
Nokia Service Quality Manager product. basic knowledge of Unix, basic knowledge • SQM software environment
of SQL and Oracle • System maintenance/handling
Objectives
After the training, the participant will be Duration
Value Added Services

able to: 1.5 days


• Draw the system architecture of
Nokia Service Quality Manager No. of Participants
• Name and identify the Nokia SQM Max. 8
processes and configuration files
• Administrate the collectors
• Define permissions for users
• Start up and shut down processes

111
Configuring Nokia Service Quality
Manager for SQM Packages SQMCONF
Target Group Prerequisites Modules
Personnel who want to configure Nokia 2G SYSTRA or 3G SYSTRA, OSSPLAT, SQMINT, • Introduction to rule packages
Service Quality Manager packages using SQMADM • Rule package configuration
the Nokia SQM product.
Duration
Objectives 1.5 days
After the training, the participant will be
able to: No. of Participants
• Configure collector files using various Max. 8
steps
• Create service instances according to
the packages

Introduction to Network Data Warehouse NDWINT

Target Group Prerequisites Modules


Personnel in the customer interface and 2G SYSTRA or 3G SYSTRA, OSSPLAT • Operator processes
all who want to understand the basic • Product overview
functionality of the Nokia NDW. Duration • Report types
1 day • Architecture
Objectives • Technical information
After the training, the participant will be No. of Participants
able to: Max. 8
• Point out the position of the NDW
product within the Nokia NMS product
range
• List and describe at least 3 major
benefits that NDW can offer a
telecommunications operator
• Sketch and describe the NDW data
gathering architecture
• Sketch and justify the reporting
hierarchy used in NDW
• Sketch and describe the NDW’s
information distribution architecture
Value Added Services

112
Network Data Warehouse Administration NDWADM

Target Group Prerequisites Modules


OSS administration personnel. 2G SYSTRA or 3G SYSTRA, OSSPLAT, NDWINT • NDW Unix platform
• NDW Unix system availability
Objectives Duration • NDW Unix system maintenance
After the training, the participant will be 2 days • NDW Unix system security
able to: • NDW Unix file system and backup
• Run the NDW system effectively No. of Participants • NDW Windows platform
Max. 8 • NDW Windows system availability
• NDW Windows system maintenance
• NDW Windows system security
• NDW Windows system development
• NDW Windows system tuning

Network Data Warehouse


Report Creation and Distribution NDWRCD
Target Group Prerequisites Modules
All personnel in the customer interface 2G SYSTRA or 3G SYSTRA, OSSPLAT, NDWINT • Measurement post processing (PCPost)
and all who want to understand the basic • Report manager
functionality of the Nokia NDW and who Duration • Load forecaster
need PM reporting as a tool in their daily 4 days • On-demand reporting
work. • KPI browser
No. of Participants • Report builder
Objectives Max. 8
After the training, the participant will be
able to:
• List three report types in NDW and
tell the difference within them
• Sketch and justify the reporting
hierarchy used in NDW
• Sketch and describe the NDW’s
information distribution architecture
• Create PCPost reports by given
requirement
• Distribute the PCPost reports to a (new)
user group
• Create on-demand reports using the
tools ODR and ODB
• Analyse and modify forecasts on
network performance
• Add a new user and new user group
for NDW information distribution
Value Added Services

113
Practical Training Arrangements
Global expertise Help with practical Course invitation
combined with local arrangements and After the course confirmation, Training
resources registration Services Coordinator will send an
invitation to the participant at least
Nokia provides competence Nokia makes it easy to take advantage two weeks before the course begins.
development solutions through a of any of our competence development
global network of Training Centres. products. We have dedicated personnel
Training is held in modern classrooms to handle your needs and requests from Cancellation policy
that are fully equipped for offering the moment you order the service.
high-quality instruction and practical If you cannot participate in a course you
hands-on exercises. Travel information will be provided, as are already registered for, please inform
well as help with practical arrangements, us as soon as possible. If a course seat
The training equipment covers the entire and special requests are always taken into is cancelled less than the contractual days
Nokia product range, from individual account. Further information about Nokia prior to its start, a full training fee will be
terminals to complete networks. Competence Development Services is charged.
Training can also be arranged in the available from any Nokia Training Centre,
customer premises as long as appropriate or your local Nokia representative. If you Nokia reserves the right to cancel an
equipment is available. need help with travel arrangements, Open Course if the minimum number of
please contact to your local Training participants is not registered. A written
By combining local expertise with global Services Coordinator. announcement of the cancellation will be
Nokia resources, our local Training sent to you at least 14 days before the
Centres are committed to meeting your To schedule a Nokia Training Centre course begins. Nokia will make every
competence development needs. programme or register for a specific effort to place you in another course at
In addition, we also work with relevant course, please contact your local Nokia your convenience.
third parties such as Hewlett-Packard representative who will assist you with
and Oracle to offer a complete training your request. Many of our programmes
solution in a single package. are extremely popular, so we advise
you to make your reservation well in
advance. To ensure that you have a place,
plan to register at least 30 days before
the course begins.

114
Nokia Training Centres –
to provide local competence
development services
Along with its solutions for competence Nokia Training Centres are located
development, Nokia Customer Training throughout the world. Contact
offers a comprehensive range of information can be found from next
support services to help network double page. For more information
providers differentiate in their business how to get to your Training Centre,
environment. This support covers the please visit NOLS (www.online.nokia.com
entire process of planning, building and – Training, Info Point).
deploying a network. From site
assessment and network planning to
rollout services and operations support,
our complete portfolio covers everything
needed to get networks up and running.
Once the network is deployed, Nokia
Customer Training offers advanced care
services and management solutions to
keep it operating.

115
Nokia Training Centres
EUROPE
Finland, Baltic Countries, Russia
Email: cust_tra.fin@nokia.com

Denmark, Sweden, Norway


Email: cust_tra.scand@nokia.com

Poland, Ukraine, Czech Republic,


Slovakia, Hungary, Bulgaria,
Moldavia, Romania and Slovenia
Email: cust_tra.hung@nokia.com

Training Centre Espoo


Kutojantie 2 N, P.O. Box 361 Espoo
FIN-02630 Espoo
Finland Huntingdon
Tel. +358 7180 08000
Fax. +358 7180 20235 Brussels
Paris
France and Northern Africa
Email: cust_tra.france@nokia.com Düsseldorf
Belgium, the Netherlands Dallas Milan
Email: cust_tra.ben@nokia.com
Warsaw
Training Centre Paris
97, Avenue de Verdun
F-93230 Romainville
France
Tel. +33 1 49 15 16 64
Fax. +33 1 49 15 15 33

Germany, Austria, Luxembourg,


Switzerland, Liechtenstein
Email: cust_tra.ce@nokia.com

Training Centre Düsseldorf


Heltorfer Strasse 20 Rio de Janeiro
D-40472 Düsseldorf
Germany
Tel. +49 211 94 12 42 60
Fax. +49 211 94 12 42 09

Italy, Greece, Portugal, Spain,


Turkey and Middle East
Email: cust_tra.italy@nokia.com

Training Centre Milan


Centro Direzionale Lombardo
Building B2
Via Roma, 108
20060 Cassina de’Pecchi
Milan
Italy
Tel. +39 02 95 255 5602
Fax. +39 02 95 255 5962

United Kingdom, Ireland and South Africa


Email: cust_tra.uk@nokia.com

Training Centre Huntingdon


The Forum
Lancaster Way
Ermine Business Park
Huntingdon
Cambridgeshire
PE29 6YJ
United Kingdom
Tel. +44 1480 444242
Fax. +44 1480 444385

116
Training Centres
Training Facilities

Thailand, Cambodia, Indonesia, Laos, Myanmar,


Singapore, Sri Lanka, Vietnam
Email: cust_tra.sing@nokia.com

Philippines
Email: cust_tra.phil@nokia.com
Beijing
Malaysia
Tokyo Email: cust_tra.kl@nokia.com

Shanghai India
Email: cust_tra.india@nokia.com
Fuzhou
Bangkok
Hong Kong Email: cust_tra.bkk@nokia.com

Bangkok Training Centre Bangkok


108 Bangkok Thai Tower (9th Floor)
Rangnam Road,
New Delhi
Rajthevi, Bangkok 10400
Thailand
Tel. +66 2 642 7020
Fax. +662 642 7197

Japan
Email: cust_tra.japan@nokia.com

Training Centre YRP


YRP 3 Bankan 4F
Sydney 7-1 Hikarinooka
Yokosuka-shi, Kanagawa 239-0847
Japan
Tel. +81 468 476495
Fax. +81 468 47 6154

AMERICAS
ASIA USA and Canada
Email: cust_tra.usa@nokia.com
China
Email: cust_tra.china@nokia.com Training Centre Dallas
Nokia House
Training Centre Beijing 6000 Connection Drive
No. 11 He Ping Li Dong Jie Irving, Texas 75039
Beijing, 100013 USA
People’s Republic of China Tel. +1 972 894 5620
Tel. +86 10 6539 2828 Fax. +1 972 894 5990
Fax. +86 10 8422 7018
Australia, Fiji, New Zealand, Papua New Guinea
Training Centre Shanghai Email: cust_tra.aus@nokia.com Latin America
6F, Shanghai Bund Center Email: training.latinamerica@nokia.com
No. 222 YanAn Road East Training Centre Sydney
Shanghai, 200002 Nokia House Training Centre Rio de Janeiro
People’s Republic of China 19 Harris Street Av. das Americas
Tel. +86 21 63350500 Pyrmont NSW 2009 500 BL 19, Barra da Tijuca
Fax. +86 21 63350122 Sydney Rio de Janeiro – CEP 22640-100
Australia Brazil
Hong Kong S.A.R. Tel. +61 294299669 Tel. +55 21 2483 9800
Email: cust_tra.hkg@nokia.com Fax. +61 294299769 Fax. +55 21 2491 8069

117
Index BTSCOM
CG4 RELe
CGOM
26
63
63
NOCPM
Nokia PLAT CBT
NSSCC
78
21
50
CNSEC 18 NSSCOM 46
DLSINT 1.2 101 NSSREC 47
Course Page DLSOM 1.2 101 NSSREL M11 PR 43
2G METCOM 27 EDGESYSe 13 NSSREL M11 The 43
2G NOCCM 75 EGWOM 96 NSSROU 48
2G NOCSUR 72 EGWSYS 95 NSSSIG 48
2G NOCSUR EXP 72 EMFe 16 NSSTSH 47
2G PCNTSH 59 EOTDSYS 15 NWGINTe 4.0 99
2G QoS 60 EtE QoS 61 NWGOM 4.0 100
2G SCNOM 41 EXPLAIN 83 OSSADM REL 3 68
2G SGSNOM 55 FLEXPLATe 24 OSSADM1 68
2G SMLCRNW 108 GGN3 RELe 58 OSSADM2 69
2G SYSTRA 12 GGSNOM 56 OSSBUREC 69
2G ULTCOM 27 GPRS REL 2e 56 OSSITG 70
2G ULTSYSe 26 GPRSCPL 85 OSSPLAT 23
3G ATM 15 GPRSOVe 13 OSSSEC 19
3G INTe 14 GPRSRPL 85 OSSUSER REL 3(e) 23
3G METCOM 29 GPRSRST 78 PCN PM 61
3G NOC DELTA 80 GPRSSIG 58 PROXYOM 100
3G NOCCM 75 GPRSSYS 14 PS CN PM WS 79
3G NOCCM EXP 76 HSCSD 51 RAN PM WS 79
3G NOCSUR 73 iGMLC/SMLCSYS 106 RANOP 85
3G NOCSUR EXP 73 iGMLCCLI 106 RANOSS INT 87
3G PCNMAC 59 iGMLCOM 106 RANPROD 87
3G PCNTSH 60 iGMLCPMOM 107 RFLEXH 30
3G QoS 60 iGMLCPMSYS 107 RFLEXH and RMETRO 30
3G RANESS 38 iGMLCSYS 105 RNC 1.5 ARCe 37
3G RANITG 39 IN INTRO 102 RNC 2.0 ARCe 38
3G RANMAC 39 IN REL J4 PR 104 SCN CC M12 50
3G RANTSH 39 IN REL J4 TH 104 SG2 RELe 57
3G RDIM 86 IN SSP 103 SG3 RELe 57
3G REL 4 MGWARCe 44 IN TKIT 103 SGN2 RELe 57
3G REL 4 MSSARCe 45 INFRA ARC 66 SMLCOM 107
3G REL 4 SCNe 44 INFRA DEV 66 SMSCASE 92
3G REL 4 SCNPL 90 INFRA ESS 64 SMSCOM 92
3G REL 4 SERe 45 INFRA IO 65 SMSCOPT 92
3G RPFUN 86 INFRA PRI 65 SMSCREL 93
3G RPLS1 88 IPCORE 54 SMSSYS 91
3G RPLS2 88 IPMMSYSe 16 SNMPITK 70
3G SCN DELTA 42 IPSO PLAT 24 SQMADM 111
3G SCNMAC 49 LIGOM 56 SQMCONF 112
3G SCNMAC DELTA 49 MGWCC 51 SQMDEV 111
3G SCNOM 42 MGWCOM 46 SQMINT 111
3G SGSNOM 55 MGWTSH 47 SWPLAT ADM 22
3G SMLCRNW 108 MMSCOM 95 SWPLAT ESS 22
3G SYSTRA 15 MMSCREL 95 TGWOM 96
3G TPL 89 MMSSYS 94 TGWSYS 96
3G ULTCOM 29 MNSEC 18 TR IAC CityLink 31
AXCOM 29 NAPINT 109 TR IAC I 31
BSS REL S10.5 PR 36 NAPOM 109 TR OM CityLink 31
BSS REL S10.5 The 36 NCCINT 64 TR OM NEW NMS 33
BSSCTM 27 NDWADM 113 TR OM NL29x 33
BSSESS 35 NDWINT 112 TRAFFICA Z3.1 52
BSSITG 35 NDWRCD 113 TRAFFICA Z3.1 ADM 52
BSSOSS INT 84 NETPLAN RNW 89 TriULTCOM CBT 28
BSSPAR 84 NETPLAN WCDMA 90 ULTCTM 28
BSSPROD 83 NMG REL 4.1 99 UndGSMe 12
BSSSIG 37 NMGINT 98 USSDCOM 93
BSSTSH 37 NMGOM 4.1 98 USSDSYS 93

118
Welcome to
Nokia Training

119
0403 Libris
Copyright © 2003 Nokia. All rights reserved. Nokia, Nokia Connecting People, FlexiHopper, FlexiServer, InSite, MetroHopper, MetroHub,
MetroSite, NetAct, PrimeSite, PowerHopper, Talk Family, Traffica and UltraSite are trademarks or registered trademarks of Nokia Corporation.
Other product and company names mentioned herein may be trademarks or trade names of their respective owners.
Products are subject to change without notice.

P.O. Box 300


Nokia Networks

www.nokia.com
NOKIA CORPORATION

Phone: +358 (0) 7180 08000


FIN-00045 NOKIA GROUP, Finland

You might also like