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Yes
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No
Yes
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No
Yes
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No
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Yes
Is end-to-end
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No
Yes
Is there a physical Solve the physical
connectivity issue? connectivity issue.
No
Yes
Is the current path Solve the path selection
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No
Yes
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No
Yes
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No
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No
Yes
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No
Yes
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undesired? issue.
No
Yes
Is the default gateway Correct the default
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No
Yes
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No
Yes
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End-to-end connectivity
Yes
Is end-to-end
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No
Yes
Is there a physical Solve the physical
connectivity issue? connectivity issue.
No
Yes
Is the current path Solve the path selection
undesired? issue.
No
Yes
Is the default gateway Correct the default
incorrect? gateway.
No
Yes
Is the name resolution entry Correct the name
incorrect? resolution entry.
No
Yes
Is the ACL blocking traffic? Correct the ACL.

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End-to-end connectivity
Yes
Is end-to-end
is operational. connectivity operational?

No
Yes
Is there a physical Solve the physical
connectivity issue? connectivity issue.
No
Yes
Is the current path Solve the path selection
undesired? issue.
No
Yes
Is the default gateway Correct the default
incorrect? gateway.
No
Yes
Is the name resolution entry Correct the name
incorrect? resolution entry.
No
Yes
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PC is unable to use Telnet
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10.1.10.100

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Correct the ACL so
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2001:db8:172:16::100
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Start troubleshooting.

End-to-end connectivity
Yes
Is end-to-end
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No
Yes
Is there a physical Solve the physical
connectivity issue? connectivity issue.
No
Yes
Is the current path Solve the path selection
undesired? issue.
No
Yes
Is the default gateway Correct the default
incorrect? gateway.
No
Yes
Is the name resolution entry Correct the name
incorrect? resolution entry.
No
Yes
Is the ACL blocking traffic? Correct the ACL.

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show ip ospf neighbors show ip route show ip route
show ip protocols show ip ospf

Does the Does the

Connectivity neighbor routing table
issues are Yes Yes Does the traffic Yes Functional
due to missing
table hold all of the have all of the link.
take the desired
OSPF routes. devices that you necessary
path?
expect? routes?

No No No

• Are the interfaces
operational?
• Are the interfaces
enabled for OSPF?
• Does the OSPF area
match?
• Is there an interface
that is configured as
passive?
• Are the networks • Verify the OSPF cost
being advertised? on an interface.
• Is there a routing • Verify the OSPF
source with a lower reference bandwidth.
AD?
• Are all areas
connected to Area 0?

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HQ is not my OSPF neighbor.
Are my interfaces Layer 2 operational?

OSPF Area 1 OSPF Area 0

S0/0/0
10.1.1.0/24 S0/0/0 172.16.1.0/24
192.168.1.1
192.168.1.2
Branch HQ

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HQ is not my OSPF neighbor.
Are my interfaces Layer 3 operational?

OSPF Area 1 OSPF Area 0

S0/0/0
10.1.1.0/24 S0/0/0 172.16.1.0/24
192.168.1.1
192.168.1.2
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HQ is not my OSPF neighbor.
Are my interfaces enabled for OSPF?

OSPF Area 1 OSPF Area 0

S0/0/0
10.1.1.0/24 S0/0/0 172.16.1.0/24
192.168.1.1
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Branch is not my OSPF neighbor.
Are my interfaces enabled for OSPF?

OSPF Area 1 OSPF Area 0

S0/0/0
10.1.1.0/24 S0/0/0 172.16.1.0/24
192.168.1.1
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HQ is not my OSPF neighbor.
Does the OSPF area match?

OSPF Area 1 OSPF Area 0

S0/0/0
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192.168.1.1
192.168.1.2
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Branch is not my OSPF neighbor.
Does the OSPF area match?
OSPF Area 1 OSPF Area 0
S0/0/0
10.1.1.0/24 S0/0/0 172.16.1.0/24
192.168.1.1
192.168.1.2
Branch HQ

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HQ is not my OSPF neighbor.
Is the interface configured as passive?
OSPF Area 1 OSPF Area 0
S0/0/0
10.1.1.0/24 S0/0/0 172.16.1.0/24
192.168.1.1
192.168.1.2
Branch HQ

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Branch is not my OSPF neighbor.
Is the interface configured as passive?
OSPF Area 1 OSPF Area 0
S0/0/0
10.1.1.0/24 S0/0/0 172.16.1.0/24
192.168.1.1
192.168.1.2
Branch HQ

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I cannot reach network
172.16.1.0/24. Is HQ advertising it?
OSPF Area 1 OSPF Area 0
S0/0/0
10.1.1.0/24 S0/0/0 172.16.1.0/24
192.168.1.1
192.168.1.2
Branch HQ

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I can reach network 172.16.1.0/24, but I see no OSPF routes.
Is there another routing protocol configured?
OSPF Area 1 OSPF Area 0
S0/0/0
10.1.1.0/24 S0/0/0 172.16.1.0/24
192.168.1.1
192.168.1.2
Branch HQ

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Running configuration: Configuration on TFTP server:
interface GigabitEthernet0/0 interface GigabitEthernet0/1
ip address 10.1.1.1 255.255.255.0 ip address 172.16.1.1 255.255.255.0
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interface GigabitEthernet0/1 interface Serial0/0/0
ip address 10.2.2.2 255.255.255.0 ip address 192.168.1.1 255.255.255.0
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interface Serial0/0/0
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Merged running interface GigabitEthernet0/0

configuration: ip address 10.1.1.1 255.255.255.0
!
interface GigabitEthernet0/1
ip address 172.16.1.1 255.255.255.0
!
interface Serial0/0/0
ip address 192.168.1.1 255.255.255.0

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Advanced Enterprise Services
Advanced IP Services Enterprise Services

Advanced Security SP Services Enterprise Base Prior to Cisco IOS 15

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