Program Script Final

1 Republic of the Philippines
CAGAYAN STATE UNIVERSITY

Andrews Campus, Tuguegarao City
COLLEGE OF HOSPITALITY MANAGEMENT
EVENTSMANAGEMENTCLASS4D
PROGRAM SCRIPT
ASH: good afternoon everyone, I would like to acknowledge the PRESENCE OF our ever supportive
Dean Lianne, to our guest speakers , to sir efren qundangan, maam ainza mabborang and to all the
faculty member who are with us today and ALL THE PARTICIPANTS from;
CSU ANDREWS CAMPUS
CSU CARIG CAMPUS
CSU LAL-LO CAMPUS
CSU LASAM CAMPUs
STI ORTIGAS CAINTA MAIN CAMPUS
PHINMA AUROLLO UNIVERSITY
FL VARGAS COLLEGE
KALINGA NATIONAL HIGH SCHOOL
INTL. SCHOOL OF ASIA PACIFIC
KALINGA STATE UNIVERSITY
TABUK CITY NATIONAL HIGH SCHOOL
UNIVERSITY OF CAGAYAN VALLEY
UNIVERSITY OF BAGUIO
ISABELA STATE UNIVERSITY CAUAYAN CAMPUS
ISABELA STATE UNIVERSITY ILAGAN CAMPUS
ST. FERDINAND COLLEGE ILAGAN
SOLANA FRESH WATER FISHERY SCHOOL
UNIVERSITY OF SAINT LOUIE
BALBALAN AGRO- INDUSTRIAL HIGH SCHOOL
JOSE C. FELICIANO COLLEGE FOUNDATION
ST. PAUL UNIVERSITYPHILIPPINES- TUGUEGARAO
MAILA ROSARIO COLLEGE
We would also like to thank our sponsors: Dr. Zara Pulzar Guzman, Sir Carlo Dayag Lana and his
comittee, and Brilliant Hospitality Management
INTRODUCTION:
HOST CJ: Welcome everyone! Thank you for joining us for today’s webinar. My name is
___________________ and __________________ your hosts this afternoon. Tourism is one of the
sectors hardest-hit by the COVID-19 pandemic, especially in countries where it is a crucial
economic pillar. Digital technologies play a valuable role in helping countries like the Philippines
bounce back and restart tourism activities in the new normal. The Philippine tourism department
has embarked on a digital tourism campaign to promote its tourist attractions and encourage
foreign visitor arrivals once pandemic-related travel restrictions are lifted. However, while this
pandemic will eventually subside, the hospitality industry will never go back to the “old normal.”
When the travel industry recovered after 9/11, customers became acutely sensitive to the risks of
international terrorism, so governments and industry responded with enhanced security
precautions at airports. A similar shift is happening today, as travelers expect much higher
standards of hygiene and show a significantly greater appreciation for social distancing.
Fortunately, there are a variety of self-service technologies that hotels can use to enhance
hygiene, promote social distancing, and provide travelers with a convenient and hyper-
personalized guest experience. For hotels, it can be a clear win-win. Therefore, while facing the
new normal, we assure that the future staff and employee in the field of the hospitality and
4D
“Productivity is never an accident. It is always the result of a commitment to excellence, intelligent
planning, and focused effort.”
EVENTS -Paul J. Meyer
#ItsMoreFunintheNewNormal #MabuhayPilipinas
MANAGEMENT
tourism industry will gain knowledge about certain things in order to face the new normal. The
Hospitality and Tourism Industry; REBUILDING AND STRENGTHENING THE TOURISM AND
HOSPITALITY PRACTICES IN THIS NEW NORMAL. REBUILDING AND STRENGTHENING THE TOURISM
AND HOSPITALITY IN THIS NEW NORMAL: Transforming for a better future, is designed to give
educate individuals and the future employee in order to adapt the new normal. In addition, it will
also provide a quality service that they can apply in order to meet the standard and satisfaction of
the customers, and for them to cope up with the new normal.
HOST ASH: Good afternoon ladies and gentlemen!. Welcome to our webinar that is entitled "
Rebuilding Tourism and Hospitality Industry : Response, Recovery and Resilience to the New
Normal" anchored on the theme "Rebuilding and Strengthening the Tourism and Hospitality in
the New Normal: Transforming for a better industry"
HOST CJ: At this point of time , may i request everyone to be in silence. Let's bow our head and
feel the presence of the Lord .To be followed by the Philippine National Anthem and The CSU
Hymn.
HOST ASH: Before we formally open the program
Just a few reminders:

1. Turn off your microphone during the webinar unless you are asked to respond.
2. Listen attentively to give respect to our speaker
3. Inquiries and clarifications shall be entertained after the talk or if the speaker calls
for it. If you would like to speak, click the raise hand button so we may call you to speak.
4. Please use the chat box for your concerns. Wait until you are recognized and the
facilitator will attend to you.
To formally begin this webinar, may i call our supportive and gorgeous dean. Ma'am Lianne T.
Abuan. Let's give her a pompous applause.
Mam Lianne T. Abuan: Opening Remarks
HOST CJ: Thank you Ma’am Lianne for the heartwarming opening remarks. To give us his welcome
address , May i call in Regie boy Palino, the Event's Chairperson
Regie Boy: Good afternoon everyone….

Thank you all for joining us here today… We are pleased to have you today November 27, 2021 in
this significant event and it is our pleasure to host it today via zoom
I would like to express my gratitude to all of you who to make this event into a reality, to our
adviser Ma’am Mitzsigrid S.Quintos, to all my classmates and especially to our beloved DEAN OF
4D
MANAGEMENT
Our DEPARTMENT Ma'am LIANAE T.ABUAN And to all the invited speakers who give their
precious time and expertise for this this afternoon’s webinar…
In today’s gathering we would like to focus on all the ideas that our speaker can share to us..You
have all chosen to be a part of our webinar because of our mutual passion for “rebuilding and
strengthtening the tourism and hospitality in the new normal”.
Your passion helped us all to come together… as one act the energy we created allow us to
achieve our individual as well as a group goals. For the past month we planned for this special
event and we are grateful that we are having it now. we hope this event will be memorable and
fulfilling to all of you. This is very important thing to us student of CSU to learn and meet new
people. Organizing this webinar made us student organizers value and Cherish the friendship we
made with our classmates where cooperation and mutual decision exist..Well I think that I have
gone long enough I need to leave and give time to my fellow
classmate our Event Marketing Head (Maria Lordes Melendez)To introduce the speaker that we
have today…
So….a very warm welcome to all of you… thank you thank you thank you
HOST ASH: Thank you Chairperson Regie Boy Palino for that uplifting welcome remarks. To
introduce to us our first speaker , May i call in Ms. Maria Lourdes Melendez, The Mice's Marketing
Head.
Maria Lourdes: Today this task of introducing our guest speaker is a great privilege. She is a wonan
of virtue and simplicity and i feel elated to introduce her to everyone. If one takes a closer look at
the alchemy of the achieving person, two distinct virtues pop up, besides perseverance and
hardwork, these are pioneering spirit and willigness. Our guest speaker today is the living idiom of
a woman who happened to be born at the right time and at the right place. Coupled with an
impressive background, it was not therefore that she became a Director at Regional Office II .
When asked about her, who she is may not be a surprise. After all ,she had become the person she
is now because of her virtues and values that was developed and nurtured in her during her
education at Cagayan State University where in she took up BSCE .
And the woman Im referring is no other than Director Fanibeth T. Domingo. Lets give her a round
of applause please.
WEBINAR PROPER ( TALK / PRESENTATION)
HOST CJ: Thank you Director Fanibeth Domingo _____________________.

we would like to acknowledge the presence of our other honorable speakers for this webinar, Mr
Mark Joseph Alriao and Mr.Antonelle Albano
We will go ahead and take some time for questions now. Just a reminder, please be sure to type
your questions into the chat box. You can also unmute to raise your questions. Any question guys?
HOST: Read the questions…..
HOST ASH: It looks like we have covered all the questions. At this juncture, we are now going to
present the certificate of appreciation to Dir. Fanibeth Domingo. Please allow me to read the
contents of the certificate.
REPUBLIC OF THE PHILIPPINES, REGION 2, CAGAYAN STATE UNIVERSITY ANDREWS CAMPUS.

CERTIFICATE OF APPRECIATION IS AWARDED TO DIR. FANIBETH T. DOMINGO
4D
MANAGEMENT
For imparting her valuable insights and expertise as Resource Speaker on

the topic "Rebuilding and Strengthening the Tourism and
Hospitality Practices in this New Normal" in the webinar with the
theme, “Rebuilding and Strengthening the Tourism and Hospitality in the New
Normal: Transforming for a Better Industry” held on November 27, 2021, at
Tuguegarao City, Cagayan.
signed by: Regie -Boy Palino, 4D Mice Chairperson
Mitsziegrid Quintos, Mice management adviser and
Lianne T. Abuan, DBM, College Dean.
RAFFLE........ (50 pesos - 2 person)
HOST CJ: To break the monotomy of this webinar, lets witness an intermission number from
Mr. Ian Munzon ,all the way from Goran, Amulung Cagayan.
INTERMISSION NUMBER
HOST ASH: Thank you Mr. Ian Munzon for showing us your talent.
To introduce to us our second speaker, May i call in my partner, Ms. Charie Jae Basa, the MICE’
Secretary . A round of applause please.
Charie Jae:
Last year, we all experienced lockdown due to the pandemic brought by Covid-19. SIR Antonell is
one the people who felt more encouragement and energized to continue his advocacy and that is
to get closer to the needy like the homeless and much less fortunate people. He went to them and
delivered some food for free for them to survive. Putting himself on their shoes and sharing
moments with them always makes him feel happy and satisfied. It is more joyous feeling to know
that all of them knew how to say “thank you”. But he never takes the credit but he always advised
people to always thank the Lord.
SIR Antonell Albano is the Founder and President of the Alliance of Hospitality and Tourism
Movers of the Philippines (AHToMP). Through this, students and educators in the Hospitality
and Tourism Industry who are not capable of availing national and international conventions
because of financial challenges will be able to attend. He believes that AHToMP can be an
instrument to help students and educators by providing free webinars and trainings so they can
cope with the latest trends in hospitality and tourism industry. Furthermore, employees working
in the Hotels, Restaurants, Airlines, Cruise lines and other related Hospitality and Tourism Sectors
and Educational Institutions will also be provided with additional knowledge to improve their
skills through online learnings. The vision of AHToMP is to promote strong solidarity, active service
4D
MANAGEMENT
and progressive linkages in the Hospitality and Tourism sector. While its mission is to become the
heart of Hospitality and Tourism Industry that aims to create positive, united, and dedicated
environment for professionals that can contribute to nation-building, advocacy to continuous
learning and to adhere holistic approach by motivating individuals in the industry all throughout
the country.
SIR Antonell also received an International Awards like:
“Asia’s Distinguished Leadership Award of the year 2021” awarded by: ASIA Awards and powered
by: RULA AWARDS International
“Ambassador of Goodwill International Award” awarded by: Mahatma Gandhi Ratan Award 2021
“Global Peace Ambassador 2021” awarded and recognized by Vande Mataram Award 2021
“Phenomenal Trainer in Hospitality and Tourism Industry” awarded by: Global Excellence Award
2021
“Iconic International Professional Trainer in Hospitality and Tourism Industry 2021” awarded by
World Education Icon Awards (WEIA) in New Delhi, India
“Excellence and Dedication for Spreading Awareness for the Development of Moral Values in his
field” awarded by: International Achievement India Award 2021
“Most Remarkable Trainer and Exemplary Leader of the Year in Hospitality and Tourism Industry”
awarded by: Gintong Parangal 2021 (Para sa mahuhusay at Dakilang Filipino)
“Young Professional Leader/Hospitality and Tourism Trainer” awarded by: Dangal ng Lahi Awards
2021 (Lahi mo, Ipagmalaki mo)
“Outstanding Educator Trainer awarded by: ETCOR for International Awards for Outstanding
Educator & Researchers
Best CSR Initiative of the Year International, as President and Founder of Alliance of Hospitality
and Tourism Movers of the Philippines.
then he also received different plaques of appreciation given by different State Universities and
Colleges in the Philippines since 2010 as regional speaker in regional events.
He has also achieved an international accreditation like “Certified Hospitality Trainer” and
“Certified Guest Service Professional” by American Hotel and Lodging Association (AHLA) and
American Hotel and Lodging Educational Institute (AHLEI) ; “Certified Tourism Professional” and
“Certified Hospitality Professional” by Institute of Tourism and Hospitality Professional based in
United Kingdom. He is one of the Director of Institute of Global Professional, which is based in
Bangladesh. It is a Worldwide Association as a Training Institute.
He graduated Master of Science in Hospitality and Tourism Management at Baliuag University and
now pursuing his Doctor of Philosophy in Business Management major in International Tourism
and Hospitality Management at Philippine Christian University.
Currently, he is a mentor and trainer for eleven years for those students who undergone a
practicum training in hotel, restaurant and other hospitality and tourism field. He extends his arms
to help some students who are not capable to undergo a National Practicum due to insufficient
fund to support their studies and offers scholarship programs and free assessment to those
students who can’t afford it.
He was invited also to different colleges and universities in the Philippines as a resource speaker in
regional events and other local events conducted by the hospitality and tourism students for more
than a decade and become a life coach and motivator based on his job experience and expertise.
He also conducted extension programs for the community and has been working in the Hospitality
and Tourism Industry for more than 12 years. This is the reason why membership in the Alliance of
Hospitality and Tourism Movers of the Philippines (AHToMP) is free of charge as his main
advocacy is to help.
Ladies and gentlemen , Let's give a round of applause to Mr. Antonell Albano.
4D
MANAGEMENT
WEBINAR PROPER ( TALK / PRESENTATION)
HOST ASH: Thank you Mr Antonell Albano for the very informative presentation. We will go
ahead and take some time for questions now. Just a reminder, please be sure to type your
questions into the chat box. You can also unmute to raise your questions. Any question guys?
HOST: Read the questions…..
HOST CJ: It looks like we have covered all the questions. This time we are going to award the
certificate of recognition to our respected guest speaker. Allow me to read the content….
.REPUBLIC OF THE PHILIPPINES, REGION 2, CAGAYAN STATE UNIVERSITY ANDREWS CAMPUS
CERTIFICATE OF APPRECIATION IS AWARDED TO MR. ANTONELL ALBANO

For imparting his valuable insights and expertise as Resource Speaker on
the topic "DIGITAL TECHNOLOGIES: TRANSFORMING TOURISM and
HOSPITALITY INDUSTRY IN RESPONSE OF COVID CRISIS " in the
webinar with the theme, “Rebuilding and Strengthening the Tourism and
Hospitality in the New Normal: Transforming for a Better Industry” held on
November 27, 2021, at Tuguegarao City, Cagayan.
RAFFLE......... (50 PESOS- 3 PERSON)
HOST ASH: To break again the monotomy of this webinar, let us witness an intermission number
from
Ms. Rhea Mae Tangan.
INTERMISSION NUMBER
HOST CJ: To introduce to us our third speaker, may i call in Ms Maria Lourdes Melendez ,the Mice's
Marketing Head
Maria Lourdes:
WEBINAR PROPER (TALK/PRESENTATION)
4D
MANAGEMENT
HOST ASH: Thank you Mr. Mark Joseph Alariao for that very informative talk. We will go ahead
and take some time for questions now. Just a reminder, please be sure to type your questions into
the chat box. You can also unmute to raise your questions. Any question guys?
At this juncture, we are now going to present the certificate of appreciation to Mr. Alariao. Please
allow me to read the contents of the certificate.
( read the cert)
REPUBLIC OF THE PHILIPPINES, REGION 2, CAGAYAN STATE UNIVERSITY ANDREWS CAMPUS
CERTIFICATE OF APPRECIATION IS AWARDED TO MR. MARK JOSEPH ALARIAO

For imparting his valuable insights and expertise as Resource Speaker on
the topic "Post covid 19 hospitality and tourism trends" in the
webinar with the theme, “Rebuilding and Strengthening the Tourism and
Hospitality in the New Normal: Transforming for a Better Industry” held on
November 27, 2021, at Tuguegarao City, Cagayan.
RAFFLE....... (100 PESOS- 2 PERSON)
HOST CJ: To break again the monotomy of this webinar, let us witness an intermission number
from
Ms. Rhea Mae Tangan and Ms. Cheenee Rose Agbuya. A round of applause please.
Thank you for that very wonderful song Ms. Rhea Tangan and Ms. Cheenee Agbuya.
At this moment, before i call in Ashley Grace Collado, the Event's Vice Chairperson for her Closing
Remarks, may I request everyone to fill out the evaluation form by clicking the link in the chat box.
That will be our basis for your attendance and issuance of your e-certificate. Thank you. May I call
now Ms. Ashley Grace Collado for her closing remarks.
Ashley Grace: Good afternoon ladies and gentlemen. I believe during this 3 hour webinar, we had
a very fruitful discussion. In this webinar's theme “Rebuilding and Strengthening the Tourism and
Hospitality in the New Normal; Transforming for a Better Industry. We have learned a lot from
our speakers who have shared their remarkable knowledge, experience and expertise. Our
gratitude to them. To our MICE adviser Ma'am Mitszi who helped, supported and motivated us in
those tiring days to conduct this webinar. Thank you very much. To our very own dean Lianne, Sir
efren Quendangan, and Maam Aiza Mabborang. Thank you for being with us today.
4D
MANAGEMENT
We would also like to thank our sponsors: Dr. Zara Pulzar Guzman, Sir Carlo Dayag Lana and his
comittee, and Brilliant Hospitality Management
Furthermore, I would like to thank all the speakers and participants who have joined this webinar
from different places. I am certain that every speaker has presented and shared their knowledge
on how are we going to Transform.for a better Industry. I sincerely hope that through the speech
of our speakers, we have learned and apply our knowledge now and in the future, all of us can
contribute to rebuild and stregthen our very own Industry amidst the new normal, even though
the contribution may be small, but it is still valuable.
Once again, I would like to thank all the committee members for organizing and conducting this
webinar and also for ensuring that it proceeded smoothly. I would also like to apologize for any
inconvenience that you might experience during this webinar. Ladies and gentlemen, I I thank you
once again for your participation. I hope that you enjoyed and learned a lot in this webinar.
Mabuhay!
RAFFLE....... (200 PESOS - 1 TAO)
HOST CJ: Thank you again for attending today’s webinar. I hope you filled out the evaluation form
already. The student organizers who invited will update you on the issuance of the e-certificate.
May we request to open your cameras for d o c u m e n t a t i o n. Thank you very much and keep
safe everyone. Once again, I'm Charie Jae Basa
HOST ASH: and Im Ashley Grace Collado

BOTH HOSTs: signing off.
4D
MANAGEMENT

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1 Republic of the Philippines

CAGAYAN STATE UNIVERSITY

HOST ASH: Before we formally open the program

Just a few reminders:

Mam Lianne T. Abuan: Opening Remarks

Regie Boy: Good afternoon everyone….

WEBINAR PROPER ( TALK / PRESENTATION)

HOST CJ: Thank you Director Fanibeth Domingo _____________________.

HOST: Read the questions…..

REPUBLIC OF THE PHILIPPINES, REGION 2, CAGAYAN STATE UNIVERSITY ANDREWS CAMPUS.

For imparting her valuable insights and expertise as Resource Speaker on

signed by: Regie -Boy Palino, 4D Mice Chairperson

Mitsziegrid Quintos, Mice management adviser and

Lianne T. Abuan, DBM, College Dean.

RAFFLE........ (50 pesos - 2 person)

WEBINAR PROPER ( TALK / PRESENTATION)

HOST: Read the questions…..

.REPUBLIC OF THE PHILIPPINES, REGION 2, CAGAYAN STATE UNIVERSITY ANDREWS CAMPUS

CERTIFICATE OF APPRECIATION IS AWARDED TO MR. ANTONELL ALBANO

signed by: Regie -Boy Palino, 4D Mice Chairperson

Mitsziegrid Quintos, Mice management adviser and

Lianne T. Abuan, DBM, College Dean.

RAFFLE......... (50 PESOS- 3 PERSON)

WEBINAR PROPER (TALK/PRESENTATION)

REPUBLIC OF THE PHILIPPINES, REGION 2, CAGAYAN STATE UNIVERSITY ANDREWS CAMPUS

CERTIFICATE OF APPRECIATION IS AWARDED TO MR. MARK JOSEPH ALARIAO

signed by: Regie -Boy Palino, 4D Mice Chairperson

Mitsziegrid Quintos, Mice management adviser and

Lianne T. Abuan, DBM, College Dean.

RAFFLE....... (100 PESOS- 2 PERSON)

RAFFLE....... (200 PESOS - 1 TAO)

HOST ASH: and Im Ashley Grace Collado

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