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Become More Compelling: (Version 2.0)
Become More Compelling: (Version 2.0)
Become More Compelling: (Version 2.0)
(Version 2.0)
Over the last few months I’ve received dozens of emails from people who are struggling with
two things:
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The Ultimate Guide To Joining & Enjoying Group Conversations Version 2.0 - Become More Compelling
“I just feel like I’ll be bothering them if I walk up and start talking…”
“I don’t want to have to be LOUD and interrupt people! it’s just not who I am...”
That’s why I created this guide for you, to help you smoothly join a group so that you can…
...meaningfully contribute to group conversations at work without feeling awkward and self
conscious.
...Easily make new friends and contacts at a conference.
...feel comfortable and enjoy group conversations at a party.
...have options of who you surround yourself with. Which as it turns out, has a huge influence
on success
...feel like you are the kind of person who can thrive in social situations (which will make it more
likely that you will thrive even more in group conversations, creating a virtuous cycle)
In this guide you’ll find some of the best strategies for joining and contributing in group
conversations.
To create this guide, I pulled from my experience having 90,000 conversations over 11
years...but I knew that wouldn’t be enough.
I also did a LOT of research into what works and what doesn’t.
The result?
You don’t have to look in 100 different places and piece together quality, actionable information.
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Part 1: Joining
● Myths debunked: Why you don’t have to be LOUD or interrupt people to be successful.
● BEFORE you join the group do THIS
● Conversational Muscle Memory: How to demolish the fear of approaching people
● Relax: How To Make Yourself Comfortable so that you can be charismatic
● How to smoothly join the group without feeling awkward or freezing up
● What to SAY as you join a group: (Word for Word Scripts)
● How to always be accepted into a new group and never drag them down again
● A visual guide: Body language while joining a group
● Reading to Doing: Action steps to start using today
● Checklists to make sure you’re on the right track
Part 2: Contributing
● BEFORE you open your mouth do THIS
● How to get out of your head and stay present in group conversations
● Stop treating group conversations like 1:1 conversations
● Topics are like trains...there’s always another one coming (How to go with the
conversational flow)
● You don’t have to CARRY the conversation (Do this instead)
● How to banish awkward pauses forever
● Flip-Side: What to do if there are NO pauses to join in
● Genuinely connect with anyone about any topic
● Rewire Your Thoughts by Celebrating Small Wins
● Reading to Doing: Action steps to start using today
● Checklists to make sure you’re on the right track
Part 1: Joining
Myths debunked: Why you don’t have to be LOUD or
interrupt people to be successful.
Let’s strap nuclear bombs to three of the most common myths that are holding people back from
succeeding in group conversations.
While we’re at it, let’s also pull back the curtain on what’s really going on behind the scenes.
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This is important because: It’s crucial to realize when you’re building a limiting myth in your
mind. These limiting myths can unconsciously guide our lives for years or decades. Let’s take
back control.
Myth #1: “I feel like I have to be loud and interrupt people to be successful in a group.”
What’s really going on: When we see someone being loud and interrupting people in a group,
it’s easy to make two assumptions:
In the span of two little sentences, we’ve gone from zero to I’ll never even try because I don’t
want to end up like THAT.
Think this instead: “Maybe I don’t need to be loud and crazy like that guy, but maybe I could
reexamine my behavior and ask myself: “I want different results, what could I change, even if it’s
something small that would move me towards where I want to be?
What’s really going on: At the root of this myth, we’re assuming that we don’t have anything of
value to offer the group and we’ll be driven out with fiery pitchforks.
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Humans are tribal, and social rejection was a really bad thing thousands of years ago. Even
though this fear has outgrown it’s usefulness, it’s still hardwired into us.
Think this instead: “There are many ways I can contribute in a group, and as long as I’m not
dragging down the group’s energy I’m not bothering anyone.” (More on the “+10% rule” later in
the guide)
Myth #3: “I do not know how to join a group without appearing awkward through my
body and conversation. I believe everything about me emits an uncomfortable energy.”
What’s really going on: There’s a lot of assumptions going on in this myth:
1. “I know how others perceive me.” (I call this Charles Xavier-ing yourself into other
people’s mind, which, unless you’re an actual mutant, is impossible)
2. All or nothing thinking: “I believe EVERYTHING about me emits an uncomfortable
energy.”
Think this instead: “It's impossible for me to know exactly what other people think of me. If it's
impossible to know, then it must be outside of my control. If it's outside of my control, I can’t
directly influence it, so I shouldn’t spend energy worrying about it.”
Pay careful attention to the things you tell yourself, they may not be true.
Let's think about the last time you were talking in a group. Can you remember who joined and
when? Can you remember if they joined smoothly, or if they just sort of appeared?
I doubt it.
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Humans have the gift of overestimating our own importance, especially when it comes to social
interactions. It’s called the spotlight effect, and it’s why you think everyone is judging you and
noticing you. (Even when they’re not)
Here are three mindsets to use as you start improving your group conversation skills:
1. I will mess up, and that will be 100% fine, because people tend to overestimate their own
importance, people with almost instantly forget that awkward thing I did.
2. Everyone is too worried about other people judging them.
3. The more comfortable I make myself, the more effortless my conversations will feel.
Likely not.
There’s a concept called a “Flow state” where people are engrossed in what they’re doing to the
point of being oblivious to their surroundings and internal monologue.
“In a state of flow, maintaining focused attention on these absorbing activities requires no
exertion of self-control, thereby freeing resources to be directed to the task at hand.”
The best way to get into a flow state? Have multiple conversations throughout your day.
Having those small conversations throughout your day will help you enter that flow state, and
also help you level up your conversation skills.
Author James Altucher talks about the concept of improving 1% per day: “Habits don’t change in
a day. But 1% a day makes every habit work.”
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I’ve been honing my conversational skills for 11 years. I’ve had roughly 90,000 conversations in
that time. That equals out to 22.41 conversations per day.
With each small conversation you start, you’re actually doing two things at once:
1. You’re building the skill of starting conversations. Skills are something that you can
improve over time, and they become a core part of who you are and how you see the world.
2. Newton’s first law: An object in motion stays in motion. You’re building momentum so
that you can start even more conversations throughout your day. It’s a virtuous cycle.
A while back, I invited leadership and charisma coach Felicia Spahr on my blog to talk about
how to destroy the fear of approaching people.
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In true judo fashion she gave some excellent (and non-obvious) advice:
“When I’m at an event and see a stranger I want to start talking to, my heart starts beating
faster, I become self-conscious, and I start to think: “What am I going to SAY?”
But the point isn’t to not feel fear or nervousness when you approach new people. It’s that you
feel it, but you know exactly what you’re going to do and exactly what you’ll say to ensure a
successful interaction.
Because I realized myself that the reason why I met my fiance and some of my closest friends is
because I let myself feel fear, but approach them anyway. In fact, just knowing that meeting the
right stranger could change my life is what nudges me out my comfort zone time and time
again.”
Felicia also shared a video of some of her best strategies for approaching people.
Time limit: From the moment you see a group that you want to talk to, start a 10 second timer
in your head.
This is crucial, because the longer you wait to speak to them, the less likely you are to do it.
Observe, Orient, Decide, Act. (OODA): Originally developed by military strategist John Boyd
as a way to quickly make decisions in the field, OODA will help you make small logistical
decisions while approaching a group:
-What side of the group should I approach from? The most “open” side.
-How loud should my voice be? Loud enough to not warrant repeating yourself.
-What should I do with my hands? Gesturing is fine, but generally keep them out of your pockets
and around your belt level. No fidgeting.
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-What should my body language be? Open body language is good, no arms crossed, collapsed
posture.
Imagine good things happening: This one is a little different. Most of us have PhDs in
negative visualization. It's essentially how we survived as a species.
Imagining the best possible outcome is a powerful method to hack your way to in-the-moment
confidence.It's also an excellent way to eject from a vicious cycle and make it more likely for a
virtuous cycle to occur.
Everyone starts scooting away slowly while murmuring “Oh, I’m sorry…”
Even worse, no one will be able to switch topics because they don't want to come off as
insensitive.
Boom. Just like that, you have a downer black hole. Nothing escapes, not even light.
No one ever thought to themselves, “Oh, I wish someone would bring us down a little...we’re
having too much fun.”
The secret to never getting that awkward vibe from a group is simple: Match the group’s
energy, then add 10%.
How to increase your energy level: Be enthused. I have a friend named Tim. Tim has the ability
to get excited about almost anything.
If you tell him about some new thing you’re doing or trying, he’ll get excited along with you.
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He rides that wave with you. It’s infectious. Even if you don't know much about that particular
topic, if you show enthusiasm, people will love you. (Side note: in part two of this guide, we'll
cover how to be interested in any topic using something I call the spokes method.)
Now we're down to the good stuff, hopefully you didn't just scroll down to this section to get a
quick fix.
Word for word scripts are insanely helpful when it comes to starting a conversation.
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Scripts alone will never work. So if you're just looking for a quick fix, please do us both a favor
and close this guide immediately.
In this section, I'm going to give you some examples of tested word for scripts to start group
conversations, but I'm also going to show you how to create your own so that you can always
have the perfect script for any situation.
Script #1: “Hey guys, do you mind if I hang out for a couple of minutes?”
Why this works: You're asking for permission to join their group, coupled with a time constraint.
Asking for permission is a very subtle form of persuasion. It takes the other person's feelings
into consideration.
A time constraint is crucial because it answers a main objection in people's minds: “Will this
person overstay their welcome?”
Script #2: “Excuse me, I couldn't help but overhear, are you guys talking about XYZ?
Because [reason]”
Obviously, this one is a little tricky…If what you overhear seems super serious, maybe don't use
this one. But if someone's talking about the new superhero movie trailer, rock on.
Why this works: A dash of permission, and a good segue into the current topic. Note the word
“because”. A famous study on influence uncovered that strategically using the word “because”
increases compliance.
-Permission. Taking the group's feelings into consideration by obtaining verbal or nonverbal
permission to continue. Key phrase: “Would you mind…”
-Time Constraint. Answers the main objection in people's minds: “Will this new person hang
around too long?!” (If you're cool, no one cares how long you stick around) Key phrase: “I can
only hang out for a couple of minutes…”
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-Environment. What kind of environment are you in? It's their something interesting you can
comment on?
Angle of approach. Every group will typically have an “opening” that will be best to approach
from.
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Fig. 1: When possible, try to approach from the sides rather than the back...no one enjoys
surprises happening behind them.
Fig. 2: Same rules apply here even though we added a person to the group.
Fig. 3: Again, the best approach angle is at the most open part of the group.
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You should:
-Smile! This will make you feel great, and other people feel great. It will also let people know
you’re probably not a murderer.
-Arms, (and by extension) hands should be relaxed and open. I love fidgeting… but during a
conversation, the calmer your body language, the better. If you're wearing shoes, Try rubbing
your toes together instead of fidgeting with your hands. Seriously. This works for me.
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2. This week, approach two groups of people. They can be groups at work, at a party, or
random strangers. (remember to use time limits, the +10% rule, observe, orient, decide,
and act.)
Part 2: Contributing
BEFORE You Open Your Mouth Do THIS:
Recently, I visited some friends in Florida, and every morning they would make me an egg
burrito.
But before I sit down to enjoy that deliciousness, I do something known in the cooking world as
“prep”.
I get my ingredients in order. I place my eggs, spinach, salsa, cheese, and tortillas on the
countertop near the burner.I even arrange the cheese and spinach on my tortillas so that all I
have to focus on is making eggs.
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When the time is right, I can put the ingredients where they need to be. Nobody likes cold eggs
in their burrito.
This is important because: Group conversations are challenging enough. Let’s not completely
“wing it”--let’s have a plan.
Here are the kind of things can you “prep” in advance of group conversation:
-1-3 current things to talk about: Take 3 minutes and scan a few websites before you go out
for interesting things to talk about. For a small amount of prep, you can be more interesting than
95% of other people.
Conversational Sparks. At the end of each topic or blurb, throw out a conversational spark.
The purpose of the conversational spark is to...you guessed it, spark a further conversation.
Recently I read How To Fall At Almost Everything and Still Win Big by Scott Adams. (The
creator of Dilbert)
1. One sentence setup. This prevents you from burdening the story with unnecessary
details. Example: “So I got my oil changed yesterday...”
2. Establish a pattern. A pattern is useful because once you break it, the story becomes
funny.
3. Finish with a twist. This is when the story becomes funny or interesting. The pattern
breaks.
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People are literally throwing (and missing) bottles into a trash can 25 feet away from them. It's
some kind of contest. Apparently they do this every Thursday.
There were all these people that seemed to know each other, they were laughing and joking
around.
I was sitting there, and my shirt felt uncomfortable. Why did I wear these shoes? I wanted to
leave. I felt like an alien, an outsider who had landed at this bar.
I was squarely focused on my internal thoughts and feelings. Which only seemed to make me
MORE uncomfortable.
Classic mistake. I had created a vicious cycle. I felt uncomfortable, which made it impossible for
me to feel present, which made me uncomfortable.
Internal to external.
What I should have done: Refocused my energy from myself to connecting with one other
person to start, then, I could’ve built on that momentum to have a fun night.
Here are two tools for you to use to stay out of your head and feel present in every group
conversation:
Like me in the bar, if you aren’t comfortable...you’re going to have a bad time.n fact...you might
even look for any excuse to go home:
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What if I told you that you can manually override your body’s fight-or-flight response?
Tool #2: Choose who you want to be, and what you want others to feel.
“The self can presumably be anything you want it to be. It can even be new, but that doesn’t
make it insincere or inauthentic.” -Amy Cuddy, Presence
Think about that. You can choose who you want to be in any given situation. And that doesn’t
make you inauthentic, in reality, you’re simply adapting to the current situation.
You probably act differently around your friends than you do around your grandmother. Does
this mean you’re inauthentic around granny? Not necessarily, you're simply adapting.
But guess what...it’s kinda true. We ALL have different sides of ourselves based on the situation
and how we feel that day.
Going into a social situation, you have the option to be however you want to be.
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It's also crucial to consider how you want to make others feel.
This is important, because it shifts the focus from yourself to others. This is a key component of
being present.
Ultimately, it's your choice, and you'll change based on the situation.
A dinner party with acquaintances is going to play out differently than watching the Superbowl
with three of your closest friends.
Take basketball and soccer. Both have a ball, goal, and even a net.
But if you look 1% closer, they are vastly different. Basketball is played with hands, soccer is
played with feet, the goals are different sizes, the games are even played on different surfaces.
Group conversations and one-on-one conversations might look similar: both involve talkers and
listeners, laughter, and hand gestures.
There will probably be interruptions, people entering and exiting. Groups will typically focus
more on entertainment than connection.
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I was talking with a client who was treating group conversations like 1:1 conversations. He was
trying to go too deep too early. As a general rule, group conversations are going to be a little
more surface level.
For more on group vs. 1:1 conversations skip to 15:40 of this podcast with charisma expert
Felicia Spahr.
She felt overly attached to what she wanted to say about a given topic and would by her own
admission awkwardly bring up the past topic, shoehorning it into the current topic.
Group conversations are constantly changing. Topics might be abruptly halted in favor of a
more interesting topic.
I encouraged her to treat conversational topics like trains. If you miss one, another will show up.
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Here are two methods that will both l help you banish awkward pauses, and relieve the pressure
of having to carry the conversation forever.
The spokes method will help you connect with anyone on any topic. Even if you don’t know
much about the current topic.
In the middle you have a hub, and radiating out from the hub are several spokes.
Now, imagine the hub as the conversational topic. The spokes are different, related topics that
can be introduced.
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Example: Your friend brings up Star Wars...which you have no interest in, but you want to
continue the conversation.
-Space
-How Harrison Ford is basically the terminator (Google Harrison Ford Plane Crash)
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- “I can't wait for Halloween, one year I went as Marty McFly, but people just thought I was a
homeless person”
The key here is knowing that you have options.You can either go broad, or go narrow in your
spokes.
A win for you because you get to have a great, engaging conversation without awkward
silences.
A win for them because (spoiler alert) people love talking about themselves and will leave the
conversation thinking that you are awesome.
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Listen
Observation
Open-ended question
Think of the LOOp method as a way to create a positive feedback loop during conversations.
It also helps you remain present because this method forces you to remain an active participant
in conversations.
Listen. Think about the last time you felt listened to.
Now think about the last time you were talking to someone who seemed “spring-loaded” with
something to say as soon as you were done speaking.
The best conversationalists know that listening is the number one skill you can cultivate.
Why?
And listening goes beyond the standard “active listing” stuff that largely doesn’t matter (if you’re
actually listening, you’ll nod and say things like “I see…” automatically)
Award winning journalist Celeste Headlee's TED Talk on 10 Ways To Have A Better
Conversation. (#9 is listening)
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-Open questions. This is some ninja-level stuff right here. Asking open-ended questions is an
insanely useful, yet easy to learn skill that will put you in the top 5% of conversationalists
instantly.
Open questions can’t be answered with a yes or no. They require a more in depth answer.
Here’s what that might look like tied on the end of the earlier observation: “Wow, I bet moving
across the country was exciting...why San Francisco?”
This begs for a longer discussion, and in a group setting you’re actually giving people a platform
to tell the group more about themselves.
It’s like you’re a late night talk show host and you’ve got multiple guests on your show.
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“Why xyz?”
“What was that moment like for you?”
“How did you get into xyz?”
“How did you meet xyz?”
“How do you go about doing xyz?”
“Why did you want to do xyz?
The LOOp method and the Spokes method are powerful ways to keep the conversation going
so that you create a deeper connection with the people in your group.
Dan Chang is a former self-described shy guy. Nine years ago Dan decided to start
learning about social skills so that he could perform at a high level in his career.
He's gone from someone who was too shy to speak up in meetings, to giving
presentations to executives.
I invited Dan on my podcast and he outlined his three step framework to master small talk.
1. Move from what to why. In every conversation, you’re going to go from cliches (e.g.
“Nice weather today.”) to facts (“What did you do this weekend?”) to opinions (“I love that
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movie!”) to feelings (“I’m excited about…”) You want to move along that progression
from cliches > facts > opinions > feelings.
2. Affirm what they say. Reward them for sharing. Use both verbal and nonverbal signals.
Nodding and saying “Yeah, I totally get that.” will make the other person feel great for
sharing and set the stage for a deeper conversation.
3. Relate with your own opinions and feelings. If you have an opinion or feeling about
what the other person said, voice it! People love finding out that they have common
interests. This will foster a deeper shared connection between you.
13:55 How to make yourself comfortable before you even open your mouth
15:50 A simple tip that Dan's boss gave him: You don't have to have a great idea to say
something.
18:45 Dan talks about the dangers of too much prep before conversations
24:20 Why you should avoid too much self focus during conversations
From what we've covered so far, you now know how to contribute in a conversation. But how
the hell do you jump into a conversation that seems to have no gaps, no pauses, no opening to
start talking?
And how do you jump in without cutting anyone off or making them feel interrupted?
It might seem like breaking into Fort Knox, but as you'll see, it's part mindset, part technique.
But I'm also going to add a caveat: It's okay to jump in as long as the other person feels
validated.
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Simply put, make them feel good about what they just said.
Phrases like:
Notice the use of validating the other person by giving a specific reason based on something
they said. This does two things:
Whenever we learn a new skill, we tend to have massive improvement early, plateau, then
incremental improvement as we become better. (If you start running, dropping your mile time
from 10 minutes to 7 minutes might take only a few months, but dropping from 7 minutes to 6
minutes might take a year.
Three time New York Times best selling author Tim Ferriss has an interesting habit that he uses
to celebrate his wins:
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It’s important to focus on the things you’re doing well, so that you can both appreciate your
improvement, as well as increase the perception that you’re the kind of person who can (and
does) perform well in group settings.
Whether it’s a mason jar full of scraps of paper, or a notes file on your phone, cultivating
awareness of where you are as you improve your skills will help you appreciate your journey.
Remember: Topics are like trains, there's always another one coming. (This will help you stay
present in the conversation)
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