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Appsense Insight: Insight Evaluation Quick Start Guide
Appsense Insight: Insight Evaluation Quick Start Guide
Appsense Insight: Insight Evaluation Quick Start Guide
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense Insight - Evaluation Quick Start Guide
Table of Contents
Introduction ..................................................................................................................................................................................... 4
Purpose of this guide.............................................................................................................................................................. 4
Technical Overview.................................................................................................................................................................. 4
Software and Accounts ............................................................................................................................................................... 5
AppSense Account .................................................................................................................................................................. 5
Downloads.................................................................................................................................................................................. 5
License ......................................................................................................................................................................................... 5
Pre-Requisites ................................................................................................................................................................................. 6
Hardware and Hypervisor ..................................................................................................................................................... 6
Supported Operating Systems and Technologies ........................................................................................................ 6
DNS Settings .............................................................................................................................................................................. 6
Ports .............................................................................................................................................................................................. 6
Checklist of Required Information ..................................................................................................................................... 7
Appliance Installation & Configuration ................................................................................................................................. 8
Appliance Updates ........................................................................................................................................................................ 9
Appliance License Key ............................................................................................................................................................... 10
Appliance Expanded Networking Settings ......................................................................................................................... 11
Appliance SSL and API Creation............................................................................................................................................. 12
Endpoint Configuration with AppSense Environment Manager................................................................................. 13
Endpoint Configuration without AppSense Environment Manager .......................................................................... 16
Command Line Client Installation .................................................................................................................................... 16
Configure the Client .............................................................................................................................................................. 17
Other Resources .......................................................................................................................................................................... 18
Technical Support........................................................................................................................................................................ 18
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense - Evaluation Quick Start Guide
Introduction
Purpose of this guide
This guide is designed to assist administrators configure a small evaluation installation of AppSense
Insight. It is assumed that the administrator configuring the environment has access to the hypervisor
and the network information required for configuration.
Insight was designed to run on endpoints that do not have any AppSense components installed although
the configuration can be simplified when leveraging AppSense Management Center and AppSense
Environment Manager.
Note
This guide is not recommended for use in a production environment as the setup of SSL certificates is
not included.
Technical Overview
Insight is distributed as a virtual appliance supporting the VMware ESXi, and Microsoft Hyper-V
platforms. The following diagram shows an overview of the Insight architecture:
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense v10.0 - Evaluation Quick Start Guide
Downloads
Download the Insight appliance, the most recent patches, and the corresponding agents for your
endpoints. All appropriate appliance patches must be installed before you apply your license.
Download - Insight software.
License
Email your AppSense sales rep to obtain an Insight evaluation license key.
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense - Evaluation Quick Start Guide
Pre-Requisites
Hardware and Hypervisor
AppSense provides separate media for the following hypervisors:
• VMware ESXi versions 5.5 to 6.0
• Hyper-V 2012 R2 and later
Each virtual appliance requires a minimum of 4GB RAM and 4vCPUs.
For environments with over 4,000 users, it is recommended that your appliance has a minimum of 8
cores and 16GB of ram.
DNS Settings
Insight requires internal DNS settings and a public DNS record. The appliance DNS settings must specify
the DNS servers in the Active Directory and the domain names it should search.
To access the Insight service on the Internet, you must set up a public DNS record using the Insight
server name. You can then use this public DNS name to generate the Certificate Signing Request (CSR)
and apply for a publicly trusted SSL certificate.
Ports
Configure the following IP ports:
Port Description
TCP 443 The web administration interface is available over SSL on http port 443.
Clients can also use this port but it is recommended that they connect to port 10443 so
client traffic is segregated from the web administration interface.
TCP 10443 For optimum performance clients should connect to port 10443.
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense v10.0 - Evaluation Quick Start Guide
Hypervisor Details
DNS Details
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense - Evaluation Quick Start Guide
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense v10.0 - Evaluation Quick Start Guide
Appliance Updates
1. Access the patches you downloaded from AppSense Support.
2. Unzip the BIN file.
3. In the Insight web UI, click Settings > Update.
4. Click BROWSE and navigate to the BIN file.
A Summary screen displays the current component versions and those of the uploaded update.
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense - Evaluation Quick Start Guide
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense v10.0 - Evaluation Quick Start Guide
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense - Evaluation Quick Start Guide
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense v10.0 - Evaluation Quick Start Guide
The agent can now be deployed to the endpoints in the deployment group you are using to
evaluate Insight.
2. In the Environment Manager console, create registry actions under the Computer Startup trigger
using the XML template provided:
a Download the XML template from:
https://appsense-s3-oregon.s3.amazonaws.com/public/AppSense_Insight_EM_Template.zip
b Copy the following XML file to the machine which has the Environment Manager console
installed.
c In the Environment Manager console select the Computer Startup trigger.
d Right-click and select AppSense Policy Templates > Import Template.
e Select the Insight XML template you downloaded in step 2 and click Open.
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense - Evaluation Quick Start Guide
The table below shows details of the registry keys in the XML file.
Server REG_SZ The name of the server to which the Insight data should be
uploaded. The name should have the following format:
nextgen.appsensemobile.com
ApiKey REG_SZ The API generated on the Insight console that allows the
service to connect to the REST API.
Logging REG_DWORD If set to 1, all logging is enabled. The log file InsightDebug.log
is located in “%PROGRAMDATA%\AppSense\Insight”. The
last log file is kept with extension .old
The template also includes the CertificateFlags registry key that is used to disable certificate
checking by applying the setting in HKLM\Software\Policies\AppSense\Insight.
f Modify the following environment specific registry keys to reflect your environment:
• Server: Error! Hyperlink reference not valid.
• APIKey: (Copied from the text file you saved in Appliance SSL and API Creation.
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense v10.0 - Evaluation Quick Start Guide
4. Save and deploy the Environment Manager configuration to endpoints using the Management
Center.
5. Reboot your endpoints to implement the Computer Startup actions.
Events will begin to upload to the Insight Reporting Interface.
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense - Evaluation Quick Start Guide
Example 1
Install the latest Insight client from a folder called Insight in c:\
msiexec.exe /i "C:\Insight\InsightAgent64_1.4.8.0.msi"
INSIGHT_SERVER="https://(YOURIP OR FQDN)" INSIGHT_KEY="(Your API Key)" /qn
Note
The Insight keys are set in the registry at
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\AppSense\Insight
Example 2
Update the latest Insight client from the latest MSP in a folder called Insight in c:\ quietly
msiexec.exe /i "C:\Insight\InsightAgent64_1.4.8.0.msi"
PATCH="C:\Insight\InsightAgent64_1.4.24.0.msp" /qn
Note
The MSP is downloaded and must be renamed by removing the ZIP at the end of the filename.
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense v10.0 - Evaluation Quick Start Guide
Example
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1999-2016 AppSense Inc. All Rights Reserved.
AppSense - Evaluation Quick Start Guide
Other Resources
Further information about installing, configuring and using AppSense Insight is available from the online
help: www.appsense.com/help/in/v10.0.
The Install and Configure guide can also be downloaded from the help:
www.appsense.com/help/IN/v10.0/General/Install_and_Configure.htm
Technical Support
If you encounter any issues or want to provide feedback about AppSense Insight please visit the
following link for the Insight Forum on the AppSense Exchange:
http://forum.appsense-exchange.com/forums/forumdisplay.php?101-Insight
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1999-2016 AppSense Inc. All Rights Reserved.