Professional Documents
Culture Documents
CEM Mid Term Notes-1
CEM Mid Term Notes-1
CEM Mid Term Notes-1
1. SCAMPER
S – Substitute
C – Combine
A – Adapt
M – Modify
P – Put to another use
E – Eliminate
R – Reverse
2. Brainstorming
This process involves engendering a huge number of solutions for a specific problem
(idea) with emphasis being on the number of ideas. In the course of brainstorming,
there is no assessment of ideas. So, people can speak out their ideas freely without
fear of criticism. Even bizarre/strange ideas are accepted with open hands.
Brainstorming can be done both individually and in groups. The typical
brainstorming group comprises six to ten people.
3. Mind mapping
5. Storyboarding
1
6. Role playing
In the role playing technique, each participant can take on a personality or role
different from his own. As the technique is fun, it can help people reduce their
inhibitions and come out with unexpected ideas.
7. Attribute listing
Picture prompts help a lot when it comes to enabling one’s brain to establish
connections. These prompts can help to surface emotions, feelings and intuitions.
This makes them particularly useful for brainstorming solutions to innovative
challenges involving people, and issues with a deep psychological or emotional root
cause.
To get started with using picture prompts, the facilitator distributes a set of pre-
selected images – each participant gets one. He also asks the participants to write
down whatever ideas come to their mind when they look at the image in their
possession. After this, participants pair off and use additional time, sharing and
talking about the ideas they have come up with and brainstorming more solutions to
the existing problem/challenge. Lastly, the various pairs present their ideas to the
rest of the group.
9. Morphological analysis
2
It is an easy technique involving the joining of totally different ideas to come up with
a fresh idea. Though the solution may not be strictly unique, it frequently results in
an assortment of combinations that are often useful. A lot of products we see today
are the output of forced relationships (such as a digital watch that also has a
calculator, musical birthday cards and Swiss army knife). Most of these ideas may
not be revolutionary discoveries but they are still advantageous products and usually
have a prospective market in society.
11. Daydreaming
Though mostly not met with approval, daydreaming is truly one of the most
fundamental ways to trigger great ideas. The word “daydream” itself involuntarily
triggers an uninhibited and playful thought process, incorporating the participant’s
creativity and resourcefulness to play around with the present problem. It enables a
person to establish an emotional connection with the problem, which is beneficial in
terms of coming up with a wonderful idea. The focus of productive daydreaming is a
particular goal irrespective of whether it seems to be an impractical task. Plenty of
famous inventors have engaged in daydreaming in the past, thereby setting off ideas
that contributed to life altering inventions.
As the term ‘reverse thinking’ itself suggests, instead of adopting the logical, normal
manner of looking at a challenge, you reverse it and think about opposite ideas. For
example: ‘how can I double my fan base?’ can change into ‘how do I make sure I have
no fans at all?’
The majority of industries have an orthodoxy – unspoken but deeply-held beliefs that
everyone stands by for getting things done. Sadly, they fail to realize that by
questioning assumptions at every step of service or product development, they can
actually enable the birth of fresh possibilities and ideas.
The participants should start by settling on the framework for the creative challenge.
After this, they should produce 20 to 30 assumptions (irrespective of whether they
are true or false). The next step is to select several assumptions from the many
generated, and utilize them as idea triggers and thought starters to engender fresh
ideas.
Accidental genius is a relatively new technique that utilizes writing to trigger the best
ideas, content and insight.
Brain writing is easy. Instead of asking the participants to shout out ideas, they are
told to pen down their ideas pertaining to a specific problem or question on sheets of
paper, for a small number of minutes. After that, each participant can pass their
3
ideas over to someone else. This someone else reads the ideas on the paper and adds
some new ones. Following another few minutes, the individual participants are again
made to pass their papers to someone else and so the process continues. After about
15 minutes, you or someone else can collect the sheets from them and post them for
instant discussion.
16. Wishing
This technique can be begun by asking for the unattainable and then brainstorming
ideas to make it or at least an approximation of it, a reality. Start by making the
wishes tangible. There should be collaboration among the members of the team to
produce 20 to 30 wishes pertaining to your business. Everyone’s imagination should
be encouraged to run wild – the more bizarre the idea, the better. There should be no
restrictions on thinking. The next step is concentrating on a number of these
unattainable wishes and utilizing them as creative stimuli to trigger ideas that are
new but more practical.
17. Socializing
If employees only hang around with colleagues and friends, they could find
themselves in a thinking rut. Let them utilize all those LinkedIn connections to begin
some fantastic conversations. Refreshing perspectives will assist with bringing out
new thinking and probably, one or two lightning bolts. Socializing in the context of
ideation can also be about talking to others on topics that have nothing whatsoever to
do with the present problem.
18. Collaboration
As the term indicates, collaboration is about two or more people joining hands in
working for a common goal. Designers frequently work in groups and engage in
collaborative creation in the course of the whole creative process.
The following are the 3 models that can be used to analyse and evaluate new
products:
i. SWOT Analysis
ii. RCCDC Model
iii. RCGPI Model
Rogers Model (RCCDC Model) is used to evaluate the likely success of new products
R Relative Advantage
C Compatibility
C Complexity
D Divisibility
C Communicability
4
Relative Advantage: Does the new product have any advantages compared to the
existing products in the market? The degree to which an innovation is seen as better
than the idea, program, or product it replaces.
Compatibility: Does the product fit into the norms of the industry that are existing
since the inception of the industry. How consistent the innovation is with the values,
experiences, and needs of the potential adopters?
Complexity: How difficult is the product to use?
Divisibility: Can the complexity be divided? In other words, can we reduce the
complexity of the new product through simple version, training etc? Also, the extent
to which the innovation can be tested or experimented with before a commitment to
adopt is made.
Communicability? How easy is it to communicate about your new product to
consumers?
R Relative Advantage Ideally should be high
C Compatibility Ideally should be high
C Complexity Should be low
D Divisibility If complexity is high, divisibility should
also be high. If complexity is low,
divisibility can be ignored
C Communicability Should be high
Any new product or service can be evaluated using Rogers Model. A scale of 1 to 5
can be taken and the likely success of a new product can be measured. Even before a
company decides to go for market research, Rogers Model (RCCDC Model) can be
applied and this saves the company a lot of money, if in case the product turned out
to be having low acceptability in the market.
If faced with the choice of two equally attractive and potential new products, the
RCGPI Model can be used.
RCGPI Model:
R Resources
C Competence
G Goals
P Passion
I Impact
5
All the above criteria can be rated on a scale of 1 to 5. The product with the best
rating can be chosen.
6
“link of communication” between various classes of producers”, and between the
producer and consumer”. Israel M Kirzner, one of the leading Austrian economists
has enriched people’s understanding of the role of entrepreneur, and in bringing
about market condition.
7
Development of an organization
Securing of adequate financial resources
Requisition of efficient technological equipment
Development of a market for products
Maintenance of good public relations
8
other people. These people try to maintain harmonious relationship with others and
may sometimes sacrifice work success to protect these relationships. People with
level of affiliation need have a strong desire to be liked by their co-workers and
subordinates, and this may influence their performance in a negative manner. Based
on this definition, it is possible to draw links between entrepreneurial styles and
affiliation need. For example, we may expect a negative relationship between
proactiveness and affiliation need. Proactivenes requires a certain level of future
orientation, whereas people with protecting status quo tend to protect their
relationship with others. In addition, it may be possible to observe lower level of
competitive aggressiveness, because with high levels of affiliation need want to be
liked by people around them, and they may avoid thinking in competitive terms.
Being aggressive towards competition may lead some people to develop negative
attitude towards co-workers and they may prefer to avoid these negative feelings.
LOCUS OF CONTROL: Locus of control refers to the perceived control over the
events in the life (Rotter, 1960. People with internal locus of control believe they are
able to control what happens in their lives. On the other hand people with external
locus of control tend to believe that most of the events in their lives result from being
lucky, being at the right place at the right time, and the behaviour of powerful
individuals. People’s belief in personal control often influence their perception of
important events, their attitude towards life, and their work behaviour. In a student
sample internal locus of control was associated with a desire to become an
entrepreneur (Bonnet & Furnham, 1991). Internal locus of control of the founder is
associated with company performance. The impact of locus of performance may stem
from a relationship between locus of control and entrepreneurial orientation. Locus
of control may be related to proactive ness. When the individuals believe that they
can make a difference in their lives by performing certain actions, they may be more
willing to think about the future and act proactively. Research indicates that people
with higher degree of internal locus of control tend to monitor the environment (Van
Zuren & Wolfs,1991).Internal locus of control may also be related to risk taking
orientation. Research shows that internals tend to estimate probability of failures as
lower and in favour of a risky option. As an example of this tendency, internals are
found to plan expansion of their businesses even when unemployment rates are high.
These results show that firms whose founders have higher internal locus of control
may be more risk taking. There is also reason to expect a positive relationship
between locus of control, innovativeness and competitive aggressiveness. To the
extent the individuals feel that being competitively aggressive or being innovative are
ways of exerting control over the environment, we can expect a positive relationship
between these variables.
9
achievement motivational drive the desire to take personal responsibility and self-
confidence.
10
Tolerance for ambiguity may also be positively related to proactiveness.
Proactiveness requires a desire to think about the future, and take actions to answer
future situations and threats. Proactive organizations need to think beyond
conventional way of operating and question the status quo. As a result, proactiveness
requires the capability to handle the unknown. People who are able to tolerate
ambiguity and stress into every aspect of the enterprise. setbacks and surprises are
inevitable. Lack of organization structure, and order is a way of life. Yet, successful
entrepreneurs strive on the fluidity and excitement of such an ambiguous existence.
11
HIGH ENERGY LEVEL: The extraordinary workloads and stressful demand
entrepreneur face place a premium on energy. Many entrepreneurs fine tune their
energy levels by carefully monitoring what they eat and drink, establishing exercise
routines and knowing when to get away for relaxation.
INTEGRITY AND RELIABILITY: Integrity and reliability are the glue and fiber that
bend successful personal and business relationship and make them endure. Investors
partners, customers, creditors alike sustain trust and confidence. Small business
entrepreneur in particular find these two characteristics crucial to success.
VISION: Entrepreneurs know where they want to go. They have a vision or concept
of what their firm can be but not all entrepreneurs have predetermined visions for
their firms. In many cases this vision develops over time as the individuals begins to
realize what the firm is and what it can become, based on internal performance and
environmental factors including opportunities.
Topic 5: CATEGORIES OF ENTREPRENUERSHIP: There are five important
categories of entrepreneurship, viz., Individual Entrepreneurship, corporate
entrepreneurship or intrapreneurship, social entrepreneurship, technological
entrepreneurship, and serial entrepreneurship.
INDIVIDUAL ENTREPRENUERSHIP:
The creation of new business by an individual or a group of individual
for monetary gain and pleasure without being associated with any employer for the
Inception, running and growth of their company is called individual
entrepreneurship.
The entrepreneurship education boom in the 1980’s in North America, especially
USA, brought many changes in the interests and preferences of those involved in
Entrepreneurship development. Academicians, Researchers, and policy makers have
tried a variety of methods to promote individual entrepreneurship by conducting
entrepreneurship awareness camps, business plan contests, etc. Although these
activities have been useful to a large extent in the Indian context, a major issue has
not been resolved, which comprises of the identification of prospective individual
who can be educated and trained to achieve great success in individual
entrepreneurship.
12
With the 1980’s start-up became fashionable and the success stories of
entrepreneurs, especially in the context of USA have attracted the attention of
academicians and researchers, students and professionals in many parts of the world
including India started evincing interest in individual entrepreneurship. Researchers
have identified various categories of individual entrepreneurs, and types of firms
they would create in different contexts. Norman Smith’s 1967 study distinguished
between the “craftsman entrepreneur” and the “opportunistic entrepreneur”. He
suggested that the craftsman entrepreneurs had more limited cultural backgrounds
and social involvement. Furthermore, craftsman entrepreneurs have lower
propensity for long term planning, and the likelihood of heading “adaptive firms”.
Subsequent researchers divided entrepreneur into more categories. Karl Vesper
identified eleven basic types and several sub-types.
13
There are at least three ill effects of not promoting intraprenuership in organization.
First, employee who is creative and shrewd will be discouraged; and will not generate
any new ideas for the organization. A competitive spirit will not be enhanced
irrespective of its longevity and financial success. Third, highly talented and creative
employees will leave the organization to purse better opportunities elsewhere.
Social Entrepreneurship: The creation and operation of new businesses for
solving social problems is called social entrepreneurship. Social Entrepreneurship is
the creation of a business to develop, fund and implement solutions to social,
cultural, or environmental issues.
Technology Entrepreneurship: Creation of a business using technology is called
technology entrepreneurship.
Serial Entrepreneurship: The creation of a new business by continuously coming
up with new ideas. This obviously involves in the creation of more than one
company. This is also called habitual entrepreneurship.
Topic 6: SWOT Analysis
SWOT analysis is a framework used to evaluate a company's competitive position by
identifying its strengths, weaknesses, opportunities and threats. Specifically, SWOT
analysis is a foundational assessment model that measures what an organization can
and cannot do, and its potential opportunities and threats.
Analysts present a SWOT analysis as a square with each of the four areas making up
one quadrant. This visual arrangement provides a quick overview of the company’s
position. Although all the points under a particular heading may not be of equal
importance, there is insight in seeing how the number of opportunities measures up
to the number of threats, and so forth
14
Elements of a SWOT Analysis
Strengths Opportunities
Weaknesses Threats
When using SWOT analysis, an organization needs to be realistic about its good and
bad points. The organization needs to keep the analysis specific by avoiding gray
areas and analyzing in relation to real-life contexts. For example, how do the
organization’s products and services compare to those of competing firms? SWOT
analysis should be short and simple, and should avoid complexity and over-analysis
because much of the information is subjective. Thus, companies should use it as a
guide and not a prescription.
15
finally to brainstorming ideas. Oftentimes, the SWOT analysis you envision before
the session changes throughout to reflect factors you were unaware of and would
never have captured if not for the group’s input.
A company can use a SWOT for overall business-strategy sessions or for a specific
segment like marketing, production or sales. This way, you can see how the overall
strategy developed off the SWOT analysis will filter down to the segments below
before committing to it. You can also work in reverse with segment-specific SWOT
analysis that feeds into an overall SWOT analysis.
Pre-SWOT Homework
Before you set out to do a SWOT analysis with your management team or other
group, there is preparation to go through. The first step is to take a stab at creating a
company profile. This is a description of what the business does and who the main
customers are. If time allows or your company is sprawling and complex, you may
need to profile each segment to capture what they add to the business. It also helps to
outline strengths, weaknesses, opportunities and threats you’ve perceived so you can
prompt the group if needed.
When performing a SWOT analysis, it is best to start with a clean chart. Lay out the
four quadrants and outline the content you are looking to populate it with as above,
but let the group lead off. Again, in highly segmented business you may find the leads
in the separate areas have more specialized knowledge as to the strengths and
weaknesses in their areas. In extreme cases, you may need to do a segment-by-
segment SWOT and feed it up into the larger one. For most companies, however, a
single SWOT chart captures the current condition of the business.
At first, you want to capture everything you can from the group in a rush. When the
pace of input trickles off, you can go over the chart and eliminate
duplicate/overlapping entries and ensure each entry is in the right category. Walk the
group through your reasoning if you are outright eliminating an entry or combining
concepts. This is basic courtesy and shows the company values their input. The group
can also help in adding and removing entries within the SWOT chart to distil it to a
mutually agreed upon core.
16
Explore new solutions to problems Identify barriers that will limit
goals/objectives
Decide on direction that will be most effective
Reveal possibilities and limitations for change
To revise plans to best navigate systems, communities, and organizations
As a brainstorming and recording device as a means of communication
To enhance "credibility of interpretation" to be used in presentation to leaders
or key supporters.
Strategy Building
For instance, strong relations between strengths and opportunities can suggest good
conditions in the company and allow using an aggressive strategy. On the other
hand, strong interactions between weaknesses and threats could be analyzed as a
potential warning and advice for using a defensive strategy.
The strengths can be used to fight with threats and the weaknesses can be converted
into opportunities. One way of using SWOT is matching and converting. Matching is
used to find competitive advantage by matching the strengths to opportunities.
Another tactic is to convert weaknesses or threats into strengths or opportunities. An
example of a conversion strategy is to find new markets. If the threats or weaknesses
cannot be converted, a company should try to minimize or avoid them.
Corporate Planning
17
Analysis of existing strategies — this should determine relevance from the
results of an internal/external appraisal. This may include gap analysis. Gap
analysis of environmental factors
Strategic Issues defined — key factors in the development of a corporate plan
that the organization must address
Develop new/revised strategies — revised analysis of strategic issues may
mean the objectives need to change
Establish Critical Success Factors (CSF) — the achievement of objectives and
strategy implementation
Preparation of operational, resource, projects plans for strategy
implementation
Monitoring all results — mapping against plans, taking corrective action,
which may mean amending objectives/strategies.
Marketing
18
Topic 7: Entrepreneurial Assessment
High Entrepreneurial Potential High Entrepreneurial Propensity
19