CAREER OBJECTIVE

A competent IT support professional with a proven track record

of providing specialist technical and helpdesk support. Extensive
MUHAMMED MUNEER T.A experience of working in the front line helping clients and
colleagues resolve complex technical IT issues. Possessing
Mob : +971552837545 excellent client facing skills, natural problem solving and
Email: munee6_ta@hotmail.com analytical skills and able to contribute to the development of best
practice, procedures and policies within a company.
Personal Data
Currently looking for a suitable IT support & Desktop support
Father’s Name : T ABDUL position with a ambitious company or organization
RAHIMAN
Date of Birth : 12th APRIL 1988 CAREER PROFILE
Nationality : Indian
Sex : Male AS System support Engineer, IT customer Support
Religion : Islam Executive, Networking 10 year
Marital Status : Married Daidawi. Computer LLC Sharjah.& Ras al khaimah. UAE
Visa Status : Visit Visa
Date of Expiry 28/08/2019 Hardware and Networking Administrator 2.5 year
Amala Cancer Hospital Thrissur Kerala, India
Passport Details
EDUCATIONAL QUALIFICATIONS
Passport No : P 0069737
date of issue : 30/04/2016 Qualification Board/Institute/University Year
Date of Expiry : 29/04/2026
Higher secondary Board of higher secondary 2006
UAE Driving License
Education examination, Govt. Of
Kerala India
License No : 160221
IRS
date of issue : 23/06/2014
Diploma in 3 year Information technology
Date of Expiry : 22/06/2024 2009
IT Engineering Govt. of. India
Languages Knowns

o Arabic Hardware & Networking IRS computer and

2009
o English communications
o Hindi
o Malayalam MCSE (Microsoft
IRS computer and
Certified Systems
communications 2009
Engineer)
MCPid7292513
MCITP (Microsoft
Certified IT Professional) Accel IT Academy 2012
 FUNCTIONAL RESPONSIBILITIES HELD

 IT Customer supporting
 Install and configure Software and Hardware
 Installation of OS Windows 7, 8 & 10
 Install & Configure Network printers
 Configure different types of network
 Maintain Etisalat ONT & Internet Routers
 Maintain & Troubleshoot Telephone PABX
 Troubleshoot issues OS and Hardware Related.
 Maintain and Monitor Antivirus (Virus & Malware)
 Upgrade system with new releases models, firmware, Patches & Bugs
 Configure and Maintain Business Email Accounts
 Monitor System performance & maintain according to company requirements
 Maintain & Troubleshoot CCTV & NVR.
 Maintain & Troubleshoot Door Lock Software & Devices
 Maintain & Monitor Internet Server & Wi-Fi Access Points
 Assembly and Disassembly laptop and Desktop Computers
 Outlook supporting

ACTIVE DIRECTORY SERVICE:

Active Directory Implementation and Administration

 Creating Users and Group (Global, Domain Local ,Universal )

 Implementing and Maintaining Group policy

 Creating Sites and Configuring Replication

 Deploying Software using Group policy

 Backup and Restoring Active Directory Service

Additional Certifications

MCSA (Microsoft Certified System Engineer)

MCITP (Microsoft certified IT professional)

Hardware & Networking

Advanced Diploma in Computer Technology (Software)

MICROSOFT WINDOWS

 Installation and Administration of Microsoft, Windows server 2003.2008And 2016.

Windows vista, and windows7,windows 8,windows10

 Configuration of DHCP, DNS, DFS.IIS.

 Designing Backup Strategy.

 Configuring Dynamic Disk. ( RAID 0, RAID 1, RAID 5 )

 Configuring Internet Information Service ( HTTP , FTP )

 Microsoft Windows Server 2008 Programming

 Microsoft Windows Server 2016 Programming

MICROSOFT EXCHANGE SERVER

 Microsoft Exchange Server 2003.2008.2016.programing

 Microsoft Exchange Server 2003.2008.2016 User Creation

 Microsoft Exchange Server Connect To Outlook

 Microsoft Exchange Server Web Access

 Deploying Microsoft Exchange Server/Outlook & Web Access

SPECIAL SKILLS

 Physically fit & able to lift IT equipment, crawl under desks to access cabling etc.
 Experience of problem resolution & quality assurance procedures.
 Able to communicate complex IT issues to suppliers and non-technical staff.
 Ability to work well in a team environment.
 IT security experience including anti-virus / malware, encryption deployment.
 Experience of web content management systems.

This is a true copy of my CV. Any further information regarding my testimonials; I

will be highly obliged to present the same upon demand or at the time of interview