CBMC1001 Operation Management (TQM)

GROUP ACTIVITY

Quality Management, Ethics, and Corporate Social

Responsibility

(BSTM3B)

BY:

Serrano, Elisea Judel

Taño, Ven Regij

Tingson,Rezsah Mae

Valencia,Jewel

Vizcarra, Sarah Jane

Yulo, Alyanna Marie

SCENARIO 1: Holding Charity Auctions in the Office

Angela, the bank employee, approaches Justin, the bank manager and says: “My
daughter is seeking treatment for heart disease and I don’t have a health
insurance policy. My salary is insufficient to meet the medical expenses. Over the
years, I’ve been collecting autographed albums of various artists. I would like to
seek for your permission to hold a charity auction in the office. I will also send
fliers to the clients of our bank. Everyone is welcome to bid for these albums, so I
can raise money for the medical treatment of my child.”

Three (3) other bank employees, Roland, Joven, and Janeth, overheard this
conversation. They empathize to Angela’s situation and they convinced Justin to
give his permission to Angela’s proposal.

Requirement: Based on the given scenario, explain the most appropriate ethical
decision model that can be applied to Angela’s situation.

The appropriate ethical decision model that can be applied to the Angela
situation is the Professional Ethics Model, because it's based on the situation and
must have ethnically right things to do. In particular, we made our decision making
and to make sure some decisions required prioritization and choosing between
ethical values or principles. However, we had an acknowledgment based on core
character that includes the professional ethics model and so on, which can generate
in our behavior and provide a foundation for a good reputation as an employee like
Angela.

 It might create a feeling of alienation between employees who bid and those
who don’t
 Therefore, it is best to keep auctions and other money-raising activities out of
the workplace irrespective of their noble aims.
 SCENARIO 2: Misleading for Good Purpose

Vince is the inspector in charge of their local police station. The police station
building is in direct need of repairs, but hasn’t received any grants from the
government for years. One day, a typhoon hits a nearby area that damages most of
the houses and shops. Although Vince’s police station gets partially damaged, most
of the structure remains intact. Due to the incident, the government will send a
disaster assessment team to ascertain the level of damage and will provide relief
money for the affected areas. The Deputy Superintendent Mr. Simon, orders Vince
and says: “Hire some laborers and destroy the remaining structure of the police
station building. When the disaster assessment team comes, tell them that the
building collapsed because of the typhoon, and ask them to give priority in funding
the rehabilitation of our police station. After all, it is one of the most important
public offices in town.”

Vince wants to do the right thing and disobey his boss but at the back of his mind,
he also considers that his boss is right and the end result will be beneficial for the
police station.

Requirement: Identify the disparity between belief and behavior in Vince’s

situation.
Based on the belief and behavior in Vince's situation, he must have his rights
to make actions that probably should prevail in any given situation. Moreover, Vince
also had to tell his boss his ideas in order to determine conflicts in the states of
action. Then he needed to tell them his ideas that could include providing all of the
problems solved and causes of the building's collapsed.

 The shelf life of lie and deception is very low especially when many people
are involved in this case laborers any bystanders
 when disaster assessment teams come and to tell them building collapsed by
the cyclone and them to give priority in funding after all police station is one
the most important public offices town