Page 1 of 4

This bill is for information only. Your payment plan has been reviewed and the good

news is that its currently on track to cover your charges so we dont need to make

any changes.

stwater.co.uk
CONTACT US

03457 500 500

Mon-Fri: 8am to 9pm
Sat: 8.30am to 5.30pm
We are also open bank holidays, except

08401_1653911020<32689>_S16341-PK8647/1 B Christmas, Boxing and New Years day.

MR G COLBASIUC & MISS G DANILA

47 BRETFORD ROAD
7120124723
ACCOUNT NUMBER

COVENTRY
CV2 1FB
47 BRETFORD ROAD, COVENTRY
SUPPLY ADDRESS

‡
CV2 1FB
04 Nov 2020
ISSUE DATE

Your bill amount to

pay is

£54.43
By Direct Debit

Payment Plan

0 0 3 4 5 0 0 3 8 7
5 May 2020 4 Nov 2020
Actual reading
Billing period Actual reading

183 days

We will continue to collect monthly payments of £32.82 by Direct Debit from:

Account No: ****8783 Sort Code. **.**.48
*Your payments will be requested on the 5th of the month where possible or the
next working day

Surface water and highway

Fresh water drainage
(47%) Total £77.17 Total spend (25%) Total £40.92
This is the water that drains from your property
This is the good stuff that comes from
£164.85 into our sewers, and the water that drains from
the taps.
public roads into our sewer network.

Your water usage

3
42m
Waste water
(28%) Total £46.76
Your average daily spend Any water that's been flushed or gone down a

plughole.

£0.90

That's an average of 0.23m per day =

3
404 PINTS
Page 2 of 4 ACCOUNT NUMBER 7120124723

YOUR BILL BREAKDOWN

Previous account activity

Balance at last bill £53.59
Payment received on 05 June 2020 £32.73 cr Surface water drainage

If you think that surface water or

Payment received on 06 July 2020 £32.82 cr
ground water does not drain off

Payment received on 05 August 2020 £32.82 cr your property into our sewers,

then please let us know as your

Payment received on 07 September 2020 £32.82 cr
bill could be lowered. For more

Payment received on 05 October 2020 £32.82 cr information or a claim form,

please visit us at stwater.co.uk

Balance before this bill £110.42 cr
Highway drainage

This is for any water that flows

Billing period 05 May 2020 - 04 November 2020 = 183 days into our sewer network from

public roads. This is paid by all

Your Meter 15BU049295 Ý22mm¨ customers connected to our

sewers. For further information

Previous Reading 00345 Actual reading - Latest Reading 00387 Actual reading
visit
3
Water usage 42.00m
stwater.co.uk/highway-drainage

Fresh water Waste water Surface water and

highway drainage What is a standing

charge?
Usage charge £63.75 Usage charge £41.13 Highway Drainage £2.50 Its a fixed charge that covers

for 42.00m
3
( @ 151.80 for 42.00m
3
( @ 97.94 reading and maintaining the

3 3
pence per m ) pence per m ) meter. For more information visit

stwater.co.uk .
i i
us at

Standing charge £13.42 Standing charge £5.63 Fixed charge £38.42

(Band 3- Detached To find out more about your bill and

Property) what is included, go to

stwater.co.uk/ourserviceexplained
Subtotal 77.17 Subtotal 46.76 Subtotal 40.92

Average daily spend £0.42 Average daily spend £0.26 Fixed daily spend £0.22

Subtotal for period £164.85

TOTAL SPENDING FOR YOUR BILL

Total billing period: 05 May 2020 - 04 November 2020 = 183 days
3
Total water usage 42m

Fresh water Waste water Surface water and

highway drainage

Total spend £77.17 Total spend £46.76 Total spend £40.92

Balance before your bill £110.42cr

Total for billing period 05 May 2020 - 04 November 2020 £164.85

BALANCE AFTER YOUR BILL £54.43

Registered in England & Wales. Registered No. 2366686. Registered Office: Severn Trent Centre, 2 St John's Street, Coventry, CV1 2LZ
OTM_33401_v59 B4Uv11.8 B4Mv11.5 B8HHv8.5 R8.20.44 OTM_08401_v1
 

Page 3 of 4 ACCOUNT NUMBER 7120124723

08401_1653911020<32691>_S16342-PK8647/2L
Your Direct Debit payment plan
Your payments will be collected on the dates below Your account details
Account No: ****8783

Sort code: **.**.48

Due Date Amount Due Date Amount Due Date Amount Due Date Amount

05/06/2020 £32.73 05/09/2020 £32.82 05/12/2020 £32.82 05/03/2021 £32.82

05/07/2020 £32.82 05/10/2020 £32.82 05/01/2021 £32.82 05/04/2021 £32.82

05/08/2020 £32.82 05/11/2020 £32.82 05/02/2021 £32.82 05/05/2021 £32.82

B
Save money on your
04 Nov 2020 water bill
0.23m3 per day
Check out our range of free

3
05 May 2020 water saving products and

0.23m 0.32m3 per day our special offers on water

per day 11 Nov 2019

efficiency showerheads and

0.2m 3 per day water butts, visit

stwater.co.uk/savewater

3
0.23m

6 404 1352
SHOWERS PINTS CUPS OF TEA

The Direct Debit Guarantee

] This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits

] If there are any changes to the amount, date or frequency of your Direct Debit Severn Trent Water will

notify you 3 working days in advance of your account being debited or as otherwise agreed. If you request

Severn Trent Water to collect a payment, confirmation of the amount and date will be given to you at the

time of the request

] If an error is made in the payment of your Direct Debit, by Severn Trent Water or your bank or building

society you are entitled to a full and immediate refund of the amount paid from your bank or building

society

] If you receive a refund you are not entitled to, you must pay it back when Severn Trent Water asks you to

] You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written

confirmation may be required. Please also notify us.

Page 4 of 4 ACCOUNT NUMBER 7120124723

Got a problem with your Why not manage your Struggling to pay?

water supply? account online & go Were here to help you and have a

Spot a leak in your area or paperless? wide range of schemes available.

have a problem with your fresh No need to phone , you can do

or waste water? Our lines are almost everything online- pay, Please call us on 03456 022 777
open 24/7: move house, set up a Direct so we can have a chat about the

Debit, give us a meter reading. options.

0800 783 4444 / Textphone You name it, weve got it covered!

only: 0800 328 1155 Its easy and will save you heaps

of time.

You can also report any issues

or problems you spot online at Its quick and easy to register

stwater.co.uk . We want to fix your details with us online at

any problems as soon as stwater.co.uk

possible.

Our Service Standards and

Alternative Formats Available
Terms & Conditions

Our Codes of Practice are for guarantees Large print or Braille? If you require
of our service to you as a valued

customer. View our Service Standards a different bill format please contact us
and further Terms & Conditions online at

stwater.co.uk you can also request these and well be happy to help. Visit our website
by contacting us.

or call us on 03457 500 500

You can write to us

Severn Trent
Privacy Notice
PO Box 407
We collect personal data which we use to manage customers accounts. We may also use
Darlington DL1 9WD
personal data to contact customers about water related goods and services. If you do not

wish to be contacted please contact our Customer Care team.

The Consumer Council for Water

If you have followed our complaints

We may share with and obtain personal data from other utilities, local authorities,
process but are still unhappy, the
government departments, credit reference agencies and other companies to maintain

Consumer Council for Water offers free

up-to-date customer records, for use in credit decisions, fraud prevention and to pursue
independent advice. You can visit their
debtors. We may also share your personal data with third party contractors who provide

website www.ccwater.org.uk , call them

services to us. We may transfer your personal data to any country only for the purposes

on 0300 034 2222, or write to them

mentioned.

Consumer Council for Water, 1st Floor,

Victoria Square House, Victoria Square,

You can see our privacy notice at: https://www.stwater.co.uk/legal/privacy/. If you wish to

Birmingham,
see the personal data we hold on you, you should make a subject access request in writing

B2 4AJ.
to: SAR Officer, Severn Trent Water, 2 St Johns Street, Coventry, CV1 2LZ