Reliant Account: 12 345 678 - 9

Referral ID: ABCDEFG

an NRG company
Billing Date: Date Due: Amount Due:
P.O. Box 3765, Houston, TX 77253 06/15/2016 07/01/2016 $ 322.00
Reliant Energy Retail Services, LLC (PUCT Certificate #10007)

Account Information Account Summary

Invoice Number: 201 000 640 344 Previous Amount Due 505.54
Customer Name: JANE DOE Payment 05/16/2016 -217.46
Service Address: 123 AMERICAN AVE Payment 06/10/2016 -288.08
ANYWHERE TX 12345-6789
Balance Forward $0.00
Questions or comments? We're available 24/7 Reliant Keep Your Cash Nights & Weekends plan

TX03
PriorityOne Customer Care Number: 1.855.347.3232 31 Day Billing Period From 05/12/2016 To 06/12/2016
TDD Device for Hearing Impaired: 1.888.467.3542 Energy Charge 2,283 kWh @ $0.095000/kWh 216.89
Chat online at reliant.com Nights & Weekends Discount 1,439.73581 kWh @ $-0.010000/kWh -14.40
AEP - Texas Central Delivery Charges 93.67
For outages or emergencies call AEP Texas Gross Receipts Tax Reimbursement 5.91
Central Company at 1-866-223-8508
Sales Tax 2% 6.04
ElectricityUsage Summary Current Charges $308.11
1875
Late Payment Penalty $13.89
This Year's
Usage 1250 AMOUNT DUE $322.00
Last Year's 625
Usage 0
BillingPeriod APR MAY JUN Understanding your bill:
BillingDays 30 29 31 Go to reliant.com/bill for easy how-to information.
ElectricityUsed (kWh) 1,516 2,055 2,283
Average High Temp 81° 88° 89°
*Temp Source: NationalWeatherServiceRegion: South Texas

Your home used a total of 2283 kWh of electricitythis month,

which was 51% more than the averagefor similarhomes in your
area.Log on to reliant.com/myaccount today.

9273/ 18545
For more information about residential electric service please visit www.powertochoose.com
_ ·
PLEASE MAIL THIS PORTION WITH YOUR PAYMENT. MAKE CHECK PAYABLE TO: RELIANT

Date Due: Amount Due:

07/01/2016 $ 322.00
C.A.R.E.
Reliant Account: 12 345 678 - 9 Donation* $ Amount
$
Enclosed
$1, $5, $10 , .
To make an automated payment or report a receipt call:
1.877.REI.PAID (734.7243).

MAIL PAYMENT TO:

JOHN DOE RELIANT

123 AMERICAN AVE PO BOX 650475
ANYWHERE TX 12345-6789 DALLAS TX 75265-0475

1900051668069 012100007073524159000000322000000003220040
 Page 2 of 2
Invoice Number: 201000640344
Account Information
Service Address
ESID Customer Name Service Address
10032789446720652 PAUBLO MONTEMAYOR 3420 AUDREY LN EDINBURG TX 78541
Electric Usage Detail
Meter Number Billing Days Previous Meter Read Current Meter Read kWh Multiplier kWh Usage Electric Charges
113855774 31 74,042 (05/12/2016) 76,325 (06/12/2016) 1 2,283 $308.11
The average price you paid for electric service this month (per kWh) = $0.130 (The average price shown includes the Nights & Weekends Discount.)

Future Pricing Information: To obtain information about the price that will apply on your next bill, please contact one of our Customer Care
representatives at 1-855-347-3232 or chat with us online at reliant.com.

AEP TEXAS CENTRAL UPDATE - The last time AEP - Texas Central changed its rates affecting the DeliveryCharges line item on this account
was 06/01/2016.

Notice to Customers -- The practice of adding charges for unrequested products or services is known as "cramming" and is prohibited by law.
If you believe that any charge for a product or service appears on your bill has not been authorized by you, call Reliant at 1-855-347-3232 and
request an investigation of this charge. If you are dissatisfied with our investigation, you may file a complaint with the Public Utility
Commission of Texas (PUCT) at PO Box 13326, Austin, Texas, 78711-3326. PUCT phone number: Local (512) 936-7120, Toll-free in Texas
(888) 782-8477. Hearing and speech-impaired individuals with text telephones (TTY) may contact the commission at (512) 936-7136 or
toll-free at 1-800-735-2988.

Miscellaneous Gross Receipts Tax Reimbursement: -- The Gross Receipts Tax (GRT) is a tax by the State of Texas on sellers of electricity.
The GRT is imposed on sellers of electricity making sales to customers in incorporated cities or towns with a population greater than 1,000,
and ranges from 0.581% to 1.997%. This tax reimbursement is applicable regardless of customer tax status.

Texas Division of Emergency Management

Hurricane Preparedness Guidelines
Preparing for Hurricane Season: June 1- Nov.30
Evacuation Planning: When a hurricane threatens, listen for instructions from local officials. When they call for an evacuation in your area, get
going without delay. Discuss evacuation plans with your family BEFORE hurricane season June 1 - Nov. 30. Make a checklist of what you need
to do before you leave town and review it. Monitor NOAA weather radio and local TV and radio broadcasts during storm season. Prepare an
emergency supply kit including: radio, flashlight, extra batteries, extra eye glasses, bottled water, non-perishable food, dry clothes, bedding,
insurance information, important documents, medications, copies of prescriptions and special products for babies, seniors, medically fragile
family members, and pets. Learn evacuation routes before storm season. When there's a hurricane in the Gulf, keep your gas tank as full as
possible. Expect traffic delays in an evacuation. Register in the State of Texas Emergency Assistance Registry (STEAR) online at
https://STEAR.dps.texas.gov or Dial 2-1-1 to register if you have a disability or medical needs or if you simply do not have
transportation: Gulf coast residents in evacuation zones with a disabilityor medical needs -- who do not have friends or family to help -- or do
not have transportation should register in STEAR in advance.

* C.A.R.E.- Reliant is proud to offer the Community Assistance by Reliant (C.A.R.E.) Program that provides assistance to Reliant customers
who are experiencing a hardship situation and need help paying their energy bills. This program is funded by customer contributions. Please
write the amount of your donation in the space provided. This donation may be added to your total payment or a separate payment may be
submitted.