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SHS Abm GR11 PM Q1 M1 Marketing-Principles-And-Strategies Final
SHS Abm GR11 PM Q1 M1 Marketing-Principles-And-Strategies Final
Principles of Marketing
Marketing Principles and Strategies
First Quarter – Module 1
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MODULE 1
You can say that you have understood the lesson in this module if you can
already:
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What I Know?
Read and understand each question carefully, choose the letter of the correct
answer. Write the letter of your choice on a separate sheet of paper
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11. An activity offered for sale that is essentially intangible and does not result
in the ownership of anything is called?
A. Service C. Product
B. Goods D. Sales
12. 4 P's are sometimes called as the
A. product life cycle C. price discrimination
B. parallel pricing D. marketing mix
13. An activity offered for sale that is essentially intangible and does not result
in the ownership of anything is called __________________.
A. Sales C. Service
B. Product D. Goods
14. The only variable in the marketing mix that has implications for revenue.
A. Price C. Place
B. Product D. Promotion
15. It refers to the distribution channels. This is where the product will sell and
how to hit the market.
A. Price C. Place
B. Product D. Promotion
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Lesson 1 THE GOALS OF MARKETING
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ACTIVITY 1.1
The Relationship of Marketing to Economics and Management
Identify the following terms in Economics and Organization and Management
subjects. Choose the answers from the box below. Write your answer in the
separate sheet of paper.
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What’s New?
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What is It?
The Activity 1.2 – Word Search shows the different words that you will be
familiarized after accomplishing this lesson. Lesson 1 will tackle the concepts and
goals of marketing, but before we breakdown every detail, let us get to know first
the marketing and the reason why we study marketing.
Some people argue that society does not benefit from marketing when
it represents such a huge chunk of a product’s final price. In some cases,
that argument is justified. Yet when marketing results in more informed
consumers receiving a greater amount of value, then the cost is justified.
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4. Marketing Offers People Career Opportunities. Marketing is the interface
between producers and consumers. In other words, it is the one function in
the organization in which the entire business comes together. Being
responsible for both making money for your company and delivering
satisfaction to your customers makes marketing a great career. In addition,
because marketing can be such an expensive part of a business and is so
critical to its success, companies actively seek good marketing people. At the
beginning of each chapter in this book, we profile a person in the marketing
profession and let that person describe for you what he or she does. As you
will learn, there’s a great variety of jobs available in the marketing
profession. These positions represent only a few of the opportunities
available in marketing.
DEFINING MARKETING
“The right product, in the right place, at the right time, and at the right
price.”
Adcock et al
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Core Concepts of Marketing
Figure 1
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c. Idea - any creation of the intellect that has commercial value, but is
sold or traded only as an idea, and not as a resulting service or
good. This includes copyrighted property such as literary or artistic
works, and ideational property, such as patents, appellations of
origin, business methods, and industrial processes.
3. VALUE/COST/SATISFACTION
In choosing product its value and price or cost is greatly considered.
Value is the consumer’s estimate of the product’s overall capacity to satisfy his
or her needs. It is the satisfaction of the customer when he owns the product
and can use it at the lowest possible cost. Marketers must be careful to set the
right level of expectation. Customer's value and satisfaction form the building
blocks for developing and managing customer relationships
4. EXCHANGE/ TRANSACTION
EXCHANGE – The act/ process of obtaining a desired product from
someone by offering something in return. For exchange potential to exist, the
following conditions must be fulfilled.
There must be at least two parties.
Each party has something of value for other parties.
Each party is capable of communication & delivery
Each party is free to accept/ reject the exchange offers.
Each party believes it is appropriate to deal with the other party.
5. RELATIONSHIP/ NETWORKING
Relationship Marketing – It is a pattern of building long term satisfying
relationship with customers, suppliers, distributors in order to retain their
long-term performances and business.
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6. MARKET
A market consists of all potential customers sharing particular need/
want who may be willing and able to engage in exchange to satisfy need/
want.
In Marketing terms: Sellers – called as “INDUSTRY”.
Buyers – referred to in a group as “MARKET”.
7. MARKETERS/ PROSPECTS
Working with markets to actualize potential exchanges for the
purpose of satisfying needs and wants. One party seeks the exchange more
actively, called as “Marketer”, and the other party is called “Prospect”.
Prospect is someone whom marketer identifies as potentially willing
and able to engage in exchange. Marketer may be seller or buyer. Most of
time, marketer is seller. A marketer is a company serving a market in the
face of competition.
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2. Maximize Consumer Satisfaction - The market demand is varied, and
customer satisfaction is the challenge of the marketing organization.
Measurement of customer satisfaction is difficult. It embraces careful
analysis of the market demand which varies with the time and the social
development of society.
The customer may be satisfied with the product the marketing people
produce but it may create pollution to the environment. Plastics are good
packaging materials for consumer goods but they create flood and
environmental pollution. Cars and other vehicles using gas serve the
convenience of the riding public, but they create global warming that result
to environmental imbalance.
Development of new products needs research but that will mean time
and costs. Maximizing consumer choice entails cost as the economies of
scale do not operate in production of goods. The consumers must spend time
studying the benefits of the production of goods.
4. Maximize the Quality of Life - The improvement of the quality of life is the
target of marketing people. New hand phones are created to communicate
with various sectors of society, friends, and families. Easy communications
access satisfies not only social needs but also business requirements.
Computers and others electronic gadgets bring pleasures to homes and
enjoyment of the comfort of living.
Goals of Marketing
1. Focusing on customer wants and needs to distinguish products from
competition
2. Integrating all the organization’s activities to satisfy customer wants and
needs
3. Achieving the organization’s long-term goals by satisfying customer wants
and needs
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What’s More?
For better understanding of concepts and goals of marketing. Do the activity
1.3 and answer the following on a separate sheet of paper.
ACTIVITY 1.3
I. Concepts of Marketing
On a separate sheet of paper, write TRUE if the statement is correct,
otherwise FALSE if incorrect.
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Assessment
Read and understand each question carefully, choose the letter of the correct
answer. Write the letter of your choice on a separate sheet of paper
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5. Which of the following is NOT the goal of marketing?
A. Maximize consumer satisfaction
B. Maximize choice of goods and services
C. Maximize the consumption of goods
D. Maximize the production of goods
6. One of the components of the product that is capable of being delivered to a
purchaser and involve the transfer of ownership from seller to customer.
A. Trust C. Experience
B. Service D. Physical Product
7. These are wants for specific products backed by an ability to pay.
A. Demand C. Offerings
B. Desire D. Needs
8. It is the consumer’s estimate of the product’s overall capacity to satisfy his or
her needs.
A. Satisfaction C. Value
B. Cost D. Quality
9. Someone whom marketer identifies as potentially willing and able to engage
in exchange.
A. Consumer C. Prospect
B. Costumer D. Stockholder
10. These are biological requirements for human survival.
A. Safety needs C. Self-actualization needs
B. Esteem needs D. Physiological needs
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Additional Activities
In a separate sheet of paper, copy the diagram below to compare marketing,
selling and product concept. Write details that tell how the subjects are different in
the outer circles and the subjects that are the same in the circles overlap.
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THE PRINCIPLES AND
Lesson 2
APPROACHES OF MARKETING
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In lesson one, you have learned the goals and concepts of marketing. In this
lesson you will learn the introduction to the principles of marketing and
approaches of marketing. But before the lesson proper, let us have a review from
the previous lesson by answering the activity 2.1.
Activity 2.1
Briefly define the following terms in your own words. Write your answer on a
separate sheet of paper.
1. Needs 6. Services
2. Wants 7. Exchange
3. Demands 8. Transaction
4. Product 9. Market
5. Goods 10. Marketing
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What’s New?
Activity 2.2 - GUESS THE WORD
Guess the hidden word using the picture below as a clue.
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What is It?
T
PRINCIPLES OF MARKETING – The Marketing Mix
One of the fundamental principles of marketing is the marketing mix. The
marketing mix consists of four different factors which businesses need to get right
in order to successfully sell their goods and services. In simpler terms opens in new
window, it’s putting a product in the right place, at the right price and at the right
time. The marketing mix is also known as the four p’s, and is as follows.
Principle 1: Product
The product is the good or service provided to meet a specific customer’s
need. All products go through a logical life cycle, and it’s important for marketers
and business professionals to understand the phases a product goes through.
Developing a profitable product means ensuring its high performance, as well as its
value for the money. As such, it’s important that marketers have in-depth
knowledge of the products they’re promoting.
Examples of a product may range from goods such as food and clothing to
services like a lawn-mowing service or piano lessons.
Principle 2: Price
The price of a product should be one which consumers are prepared to pay
while simultaneously allowing the manufacturers to generate profit. Price is
dependent upon the cost of product production, the desired level of profit, and also
the price of competing products.
You need to determine the price of the product. If the price is too high, you
Keep far to potential buyers. If it is too low, you may have difficulty obtaining
profits. You will also have to consider the price of the competition.
Principle 3: Place
This refers to the method of distribution for a product, or the place where
consumers will be able to purchase it. Considerations relating to place include
whether a particular product should be sold in all markets or is more suitable for a
particular region or nation, the choice of retailers for a certain product, and so on.
For example, if the product is a toy, it should be available to consumers in toy
stores, as this is where people expect to find toys.
Principle 4: Promotion
Promotion encompasses marketing communication strategies and
techniques, such as advertising, sales promotions, special offers and public
relations. Whichever mechanism is used, it must be suited to the product, price
and consumer. Ultimately, promotion is how companies communicate their product
to consumers.
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Examples of promotion include advertisements for holiday sales or exclusive
one-day deals during the year to bring people into the online or brick-and-mortar
marketplace.
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Several Distinct Traditional Approaches:
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Activity 2.3
8. Distribution Channels
Traditional Contemporary
MEDIUMS
Approach Approach
1. Twitter
2. Television
3. Brochure
4. Invitation Letter
5. Blogs
6. Vlogs
7. Newspaper
8. YouTube
9. Instagram
10. Magazine
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Activity 2.5
Watch the video traditional marketing vs modern marketing or read the case below
excerpt from the same video and answer the relative questions in a separate sheet
of paper.
https://m.youtube.com/watch?feature=share&v=nBqEg82R8gk
THE CASE
On one bright and sunny morning, Johnny and Joey decide to start a
business, they have both have some great ideas and went on to implement them.
Johnny decides to have brick and mortar store to sell his product. He rented a nice
building in a prime location. He hired a couple of sales people. Prints brochure and
flyers. He advertises in a local newspaper. And within a few weeks, Johnny started
seeing sales and a lot of customers, he was excited. But he had a high over-heads
and very low profit margin. He decided to wait some couple of years to see some
growth.
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On the other hand, Joey decided to put-up an online store to sell his
products. Joey got a nice looking website with a catchy name. He hired online
writers and marketers to draw a good marketing company. They came on an online
marketing strategy to create online presence. They work on creating unique and
good quality content, implement SEO strategy and also sign-up the paper click
advertising. Within a few weeks, Joey started seeing sales and a lot of customers all
over the world. Joey was happy since he had a low over-head and very high profit
margin. In a few years, Joey diversified, he created more online stores for different
products.
A couple of years later, Joey and Johnny meet again. Joey tells Johnny about
his marketing strategy and Johnny realizes his mistakes. From that day, Johnny
decided to change his strategy resembled to what Joey did.
Relative questions:
2. Base on the scenario? How the product, price, place, and promotions differ
from traditional marketing to modern marketing.
Marketing Mix
Traditional Marketing Modern Marketing
(4Ps)
PRODUCT
PRICE
PLACE
PROMOTION
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Assessment
Read and understand each question carefully, choose the letter of the correct
answer. Write the letter of your choice on a separate sheet of paper
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3. Is the amount that a business firm charges for its product?
A. product C. promotion
B. price D. place
4. Is the physical location of a business where the buying and selling
transaction made?
A. product C. promotion
B. price D. place
5. When potential customers gaze through a restaurant window checking the
appearance of the waiter, décor, and furnishing. They are looking for clues
about
A. place C. promotion
B. physical evidence D. product
6. Refers to the idea that people will buy more goods and services through
personal selling and advertising done aggressively to push them in the
market.
A. product concept C. societal marketing concept
B. relationship concept D. marketing concept
7. An approach that centers on maintaining and improving value-added long-
term relationships with current customers, distributors, dealers and
suppliers.
A. product concept C. societal marketing concept
B. relationship concept D. marketing concept
8. It views that organizations must satisfy the needs of consumers in a manner
that gives for society’s benefit.
A. product concept C. societal marketing concept
B. relationship concept D. marketing concept
9. Which of the following is considered as a medium under traditional approach
of marketing?
A. YouTube C. Calling Card
B. Twitter D. Facebook
10. Which of the following is statement is true about contemporary approach of
marketing?
A. Contemporary marketing focuses on selling products
B. Contemporary marketing focuses on customer satisfaction
C. Contemporary marketing uses mediums like pamphlets and radio
D. Contemporary marketing is a previous method of product
promotion
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Additional Activities
Complete the concept map about marketing. Copy and answer the diagram below
on a separate sheet of paper.
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Posttest
Read and understand each question carefully, choose the letter of the correct
answer. Write the letter of your choice on a separate sheet of paper
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6. End users are
A. suppliers C. consumers
B. finished products D. customers
7. Which of the following statements is true?
A. New customers demand more services
B. Existing customers demand more services
C. It is more expensive to keep customers than to attract new customers
D. It is more expensive to attract new customers than to retain existing
ones
8. When does customer satisfaction occur?
A. customer satisfaction occurs when there are no complaints
B. customer satisfaction always occurs when the customer obtains a
product for a value price
C. customer satisfaction occurs when perceived performance matches or
exceeds expectations
D. customer satisfaction occurs when perceived performance matches or
exceeds competitors offering
9. What process can occur after the exchange agreement was reach?
A. transfer C. charity
B. transaction D. funding
10. A core concept of marketing that satisfies needs and wants.
A. product C. promotion
B. price D. place
11. It is defined as the "direct or indirect channels to market, geographical
distribution, territorial coverage, retail outlet, market location, catalogues,
inventory, logistics and order fulfilment
A. product C. promotion
B. price D. place
12. What is ‘marketing communications’ an alternative term for?
A. promotion C. sales talk
B. email D. price lists
13. Which of the following is under the element of price of marketing mix?
A. advertising C. warehousing
B. size D. discounts
14. Which of the following is under the element of product of marketing mix?
A. advertising C. warehousing
B. size D. discounts
15. All of these are true about modern marketing EXCEPT
A. It is cost effective
B. It uses pamphlets as a medium
C. Open in bigger and larger network
D. It uses online method like social media
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References
BOOKS
Ilano A.B. (2016). Principles of Marketing (1st Ed.). C.M. Recto Avenue, Manila: Rex
Book Store
Kotler P. and Armstrong G. (2016). Principles of Marketing (16 th Global Ed.). Upper
Saddle River, New Jersey: Pearson Publisher
ONLINE
Ahmed, A. (2019). Economic factors affecting marketing. Retrieve form:
https://smallbusiness.chron.com/economic-factors-affecting-marketing-
1699.html
Srivastava, A. (2011). Core concepts of marketing (Philip Kotler summary). Retrieve
from https://marketinglessons.in/core-concepts-of-marketing-philip-
kotler-summary/
Traditional marketing vs modern marketing (2018) Retrieve from.
http://jtandsonbbm.co.za/2018/03/10/traditional-marketing-vs-
modern-marketing/
Markets: Definition and types of markets (2012). Retrieve from
https://relivingmbadays.wordpress.com/2012/11/02/markets-
definition-and-types-of-markets/
4+ basic principles of marketing. Retrieve from: http://tinobusiness.com/4-basic-
principles-of-marketing/
Online WVSU. Principles of Marketing: The 4ps business leader must master.
Retrieve from: https://online.wvstateu.edu/news/business/principles-
of-marketing/
CLIP ARTS
https://www.pinclipart.com/maxpin/wbbbJ/
https://share.upmc.com/2015/10/what-are-birthmarks/
https://www.123rf.com/stock-
photo/mixed_soil_mix.html?sti=o3pc52a2qiyy6lpmz1|
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Development Team of the Module
Writer: DUNHILL JAN E. ELMIDO (NHS)
Internal Reviewer: EMILY G. SANTOS (PSDS)
External Reviewer: KERVIN REY G. TORRENTE (ADMU)
Cover Illustrator: SHEILA MAE A. MALESIDO (SEHS)
Management Team:
SHERYL T. GAYOLA
Assistant Schools Division Superintendent
OIC, Office of the Schools Division Superintendent
ELISA O. CERVEZA
Chief, Curriculum Implementation Division
OIC, Office of the Assistant Schools Division Superintendent
EMILY G. SANTOS
Public School District Supervisor
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