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Thesis File Revised
Thesis File Revised
Thesis File Revised
By
Umair Shehzad
CIIT/SP20-RPM-005
MS Thesis
In
Management Sciences
Fall, 2021
COMSATS University Islamabad
A Thesis Presented to
MS Management Sciences
By
Umair Shehzad
CIIT/SP20-RPM-005
Fall, 2021
Conflicts and Unsafe Behaviour in Construction
Projects: Exploring the moderated mediation of
conflict management climate on meaningfulness at
work
Supervisor
By
Umair Shehzad
CIIT/SP20-RPM-005
Dr.
External Examiner: ________________________________________
Supervisor: ______________________________________________
HoD: ___________________________________________________
Declaration
I Umair Shehzad, registration number CIIT/SP20-RPM-005 hereby declare that I have produced
the work presented in this thesis, during the scheduled period of study. I also declare that I have
not taken any material from any source except referred to wherever due that amount of
plagiarism is within acceptable range. If a violation of HEC rules on research has occurred in this
thesis, I shall be liable to punishable action under the plagiarism rules of the HEC.
Date: _________________
______________________________
Umair Shehzad
CIIT/SP20-RPM-005
Certificate
It is certified that Umair Shehzad, registration number CIIT/SP20-RPM-005 has carried out all
the work related to this thesis under my supervision at the Department of Management Sciences
COMSATS University Islamabad, Wah campus and the work fulfills the requirement for award
of MS degree.
Date: _________________
___________________________
Dr. Hassan Ashraf
Assistant Professor
_____________________________
Dr. Abdul Qayum Khan
HOD Department of Management Sciences
DEDICATION
This research is dedicated first and foremost to me. I also dedicate this humble effort to my
family in hard times and my beloved parents for all their love, kindness and support.
ACKNOWLEDGEMENTS
Firstly, I am very grateful to Allah Subhanhu WaTa’allah, who gives me strength and effort to
complete this milestone. Secondly, it’s my privilege and honor to work under the supervision of
Dr. Hassan Ashraf, Department of Civil Engineer, Comsat University Islamabad, Wah Cantt. His
endless encouragement and familiar deeds have been the major driving force throughout my
research work. Without his help, it would have very difficult for me to complete this research.
I am very thankful to my best friend for their help and support. In the end, I would have been
especially like to mention my parents, sisters and brother who supported me throughout this
research. And without their prayers and support I am nothing.
Umair Shehzad
CIIT/SP20-RPM-005
ABSTRACT
Conflicts and Unsafe Behaviour in Construction Projects: Exploring the
moderated mediation of conflict management climate on meaningfulness
at work
Construction industry is one of the world’s most hazardous sectors. This is because of the high
risk of life that may increase accidental rate. The relationship between manager and his
employees is important but it is lacking in most of the construction area. This research aims to
examine and find out the influence of task conflict and relationship conflict on meaningfulness at
work and unsafe behavior. However, Conflict management climate is a moderator between them.
The main goal of this study is to observe the relationship of unsafe behavior with conflict
management in the construction sector of Pakistan. The hypothesis was supported by Heinrich
Domino theory from the past literature. The survey was conducted on 150 employees/workers
from different construction projects in Punjab, Pakistan. Smart PLS software was used for the
analysis of data. Data analysis was done by using assessment and measurement model through
reliability analysis, convergent and discriminate validity which shows results of above-
mentioned parameters. Then structural model assessment was done through, R 2, path coefficient
and indirect effects for the analysis of mediation. The result of the analysis indicated that
meaningfulness at work is insignificantly associated with safety behavior, conflict management
climate positively mediated the relationship between task conflict, relationship conflict and
safety behavior. This paper provides a theoretical basis for construction supervisors to develop
measures to improve employees ‘safety, by avoiding unsafe behaviour and it points out the
important role of conflict management climate in safety behavior.
Table of Contents
Chapter 1........................................................................................................................................14
1.1 Introduction..........................................................................................................................15
Chapter 2........................................................................................................................................19
Chapter 3........................................................................................................................................25
3.3.3 Task conflict, relationship conflict, conflict management climate, unsafe behaviour
and meaningfulness at work...................................................................................................29
Chapter 4........................................................................................................................................34
4.8.1 Demographics................................................................................................................39
4.11.3 Confidentiality.............................................................................................................41
4.11.4 Privacy.........................................................................................................................41
4.11.5 Anonymity...................................................................................................................41
4.12 Trustworthiness..................................................................................................................41
Chapter 5........................................................................................................................................43
5.11 Discussion..........................................................................................................................57
Chapter 6........................................................................................................................................59
6.2 Implications..........................................................................................................................60
6.3 Conclusion...........................................................................................................................61
References......................................................................................................................................63
List of Tables
Table 1 Frequencies and Percentages of Demographic Variables.................................................44
Table 2 Alpha Cronbach’s reliability of task conflict, relationship conflict, conflict climate
management, unsafe behavior, and meaningfulness at work........................................................47
Table 3 Outer loading....................................................................................................................48
Table 4 Average Variance Extracted.............................................................................................49
Table 5 Cross Loading of Indicators.............................................................................................49
Table 6 Fornell-Larcker Criterion Test Results.............................................................................51
Table 7 HTMT...............................................................................................................................52
Table 8 Collinearity Results..........................................................................................................53
Table 9 R2 value.............................................................................................................................54
Table 10 Mediation Analysis.........................................................................................................55
Chapter 1
Introduction
1.1 Introduction
In any country construction sector plays a pivotal role related to the rise and fall of its
economics. Also, with the passage of time, construction projects and designs are becoming more
complicated and tough (Azhar et al., 2008). Although the construction industry employs around
7% of the global workforce, it accounts for 30-40% of all accidents in the workplace (Zhou et al.,
2015). But construction work is one of the world’s most hazardous sectors. The critical and
dangerous zone, according to accidental history, the construction industries are rated the top
listed of all industries (Zhang et al., 2017). However, there are many techniques which are being
used to reduce the risk and accidental ratio (Nabi et al., 2020).These techniques work in different
organizations and projects. But the challenges of safety risks are being faced on almost every
construction site which is causes of many unpredictable losses.
The first four incidents of the Occupational Safety and Health Administration (OSHA) are
directly related to the unsafe behavior of workers (Mitropoulos et al., 2009). Unsafe behavior is
defined as any behavior that an employee shows regardless of the safety rules, norms,
procedures, instructions and norms recorded in the system (Fam et al., 2012). Worker unsafe
behavior is most common in construction projects which are the major cause of accidents(Nabi et
al., 2020).Manet al. (2017) stated in his research, it was observed or investigated that the large
number of construction workers were injured during work sites. However, the employees’ unsafe
behaviors are the most common and straight causes of on-place accidents. So, they are needed to
be addressed immediately.
Fang et al. (2016) pointed out that staff misconduct is the most common and direct cause of on-
site accidents. Therefore, unsafe behavior is an important factor affecting the occurrence of
collisions and should be avoided. For collision prevention, existing studies have discussed the
relationship between unsafe behavior and various factors such as adverse events (Chi and Han,
2013), and inadequate management and organization (Jitwasinkul et al., 2016), but rarely discuss
the process and low level of unfavorable behavior leading to the accident. In the construction
industry unsafe behavior can lead to over budgeting and also can contribute towards
compromising the scope of projects (Yilmaz and Çelebi, 2015). In construction projects there are
many workers and resources working parallel. Using of many heavy machineries are also causes
of accidents. To control these accidents many techniques are used which are safety training,
inspection of safety officers and supervisors (Choe and Leite, 2017). In Pakistan construction
industry is the 3rd largest industry contributing towards the growth of economy (Azhar et al.,
2008). Also, in Pakistan there are many risks involved in the construction labor force related
processes like worker injuries and death etc. Comparing with other countries, Pakistan is also
facing serious unsafe conditions and management related problems in the construction projects
(Fang et al., 2016).
Many factors contribute to safety problems and accidents during construction. Occupational
safety in general and construction safety in particular is a complex phenomenon as previous
studies have shown that building is clearly an organic business (Khosravi et al., 2014). In
construction projects, not only does the workplace change for each group of workers, but each
workplace evolves with the progress of construction and the dangers to which the workers are
exposed on a weekly or even daily basis (McDonald's et al., 2009). These rapid changes also
have a major impact on the process of measuring safety performance in the construction
industry. The on-site accidents are common in case of construction workers. But these cases are
due to the unsafe behavior of labor and supervisors in construction sites. In this research topic we
are examining unsafe behavior of workers to improve the construction safety(Goh et al., 2018).
According to this purpose cognitive psychology are also used to change the workers behavior
and to reduce the risk on construction sites.
According to the above discussion “the behaviours that labours or employee or workers perform
in their regular jobs can have a straight and direct effect on health and safety”(Oah et al., 2018).
However according to the classic Domino Theory, “the unsafe behaviour, together with unsafe
situations, was measured as root causes of accidents”. According to Heinrich theory, “between
the direct causes, 87% are unsafe behaviour, 11% are unsafe conditions, and 2% are
unavoidable” (Nabi et al., 2020). A lot of researches have been done to determine the main
reasons of accidents in construction industry along with other areas such as: administration in
construction industry, supervision level in industry, causation models, and hazardous behaviour.
However, the safety behaviour importance in accident anticipation, behaviour-based safety has
established important courtesy later the 1971 s. There is no fix or proper description of
Behaviour-base safety, then it is often used as a fastening period for a diversity of protection
interferences that concentration on front employees’ safety behavior (Brian, 2018). Primary
claims of behavioral methods to safety can be outlined back to the 1971 s while constructive
support was a main component of behaviour base safety agendas. In the similar period, applied
parallel behavioral practices to decrease unsafe behaviour in nutrition trade business. Exertions
were made to control employees’ emotional environment by significant and satisfying safe
behavior (Nabi et al., 2020).
construction site. Today, accidental risk is rising, and losses are its peak. According to statistics,
around 60,000 construction workers die every year around the world, which corresponds to one
accident every 9 minutes (ILO, 2006). The construction sector is characterized by intense work,
overcrowded workplaces and challenging environments and is therefore considered to be one of
the riskiest industries in the world (Aneziris et al., 2012; Zhou et al. 2018). Goh and Ali (2016)
explained that “in construction industry many factors influence unsafe behavior. Many steps are
taken to improve safety in construction industry”. Fruhen et al. (2019) stated that, construction
projects have unsafe behavior construction worker and high ratio of accidents. HSE (2016)
explained that over the past 25 years most of the accidents in construction industries occurred in
United Kingdom as compared to other countries. Similar accidents in construction industries are
also faced by Pakistan too.
This research is concerned with conflicts and their impact on meaningfulness at work of
construction workers. Also, conflicts have indirect effects on unsafe behavior which can be
mediated by meaningfulness at work in construction projects. Therefore, “the aim of this
research will examine and investigate the factors which are reduced unsafe behavior of
workforces in construction projects”. Moreover, to find out the influence of task conflict and
relationship conflict on meaningfulness at work. Other factor is that to investigate the
relationship of unsafely behavior with the conflict management climate on the construction
industry. Moreover, to examine the role of conflict management climate which are negatively
affected to task conflict and relationship conflict.
Q1. What is influence of task conflict and relationship conflict on meaningfulness at work?
Q2. What is the role of conflict management climate on meaningfulness at work and unsafe
behaviour?
To examine the relationship between conflict types and unsafe behavior of individuals
working on construction projects.
To examine if meaningfulness at work mediates the relationship between conflicts and
unsafe behavior of individuals working on construction projects.
To examine if conflict management climate negatively moderates the association between
conflict types with meaningfulness at work.
Chapter 2
Literature review
This portion explains the literature on the selected variables to evaluate their relationship. This
portion is divided into task conflict, relationship conflict, conflict climate management,
meaningfulness at work and unsafe behaviour. Based on this literature, theoretical framework
will be designed.
The nature of interactions and the eventual outcomes of conflict management are heavily
influenced by team members' relationship and perceptions of how actions may affect their
desired goals (Deutsch, 1990).
Resultantly they do not understand the issues clearly and have trouble in making correct decision
(Jiang et al., 2015). This type of conflict results in poor decisions (Kostopoulos et al., 2011).
When colleagues facing incompatibility and apprehensions that are of a personal and
psychological also, which relates to power struggles or irreconcilabilities that effect in friction,
pressure, hostility, and disbelief can cause conflicts (Loosemore et al., 2003).
According to literature research, several recent studies have examined safety management to
prevent unsafe employee behavior (Chen et al., 2019). A person who deviates from the usual
security measures (Wu et al., 2017). The likelihood of accidents increases with the simultaneous
increase in these two proportions (Zhou et al., 2014). In addition, dynamic CI conditions can lead
to an interaction between unsafe conditions and unsafe behavior. In fact, unsafe situations (like
harsh environments) can influence unsafe behavior (like psychology) and vice versa. Much effort
has been made to prevent unsafe situations such as office building growth, guidelines, laws, and
education. Unsafe employee behavior has led to a large number of accidents (Awolusi & Marks,
2017) that require new decision-making measures to improve the CI safety management system
(Gunduz et al., 2018; Guo et al., 2017). Understanding the nature and origin of this type of
uncertainty can reduce the level of incompatibility and have reliable and robust consequences for
accident prevention.
Psychosomatic stress, weather safety (Fang et al., 2015), risk and occupational involvement,
intervention engagement with staff, full control, and collaboration have all been identified as
major elements influencing the behaviour of non-hazardous workers in previous studies
(Abudayyeh et al., 2006).The storage environment emerged as one of the primary types of
storage in the early 1980s, with a focus on administration rather than storage.
Employees' views of safety, according to Zohar (2010) and Cheng et al. (2012), guide their work
practices. The nature of the link between security policies, procedures, and practices is
highlighted in this idea. Other studies have discussed ESF and climate safety, such as the concept
of safety, working conditions, safety programmes, and management systems (Cheng et al.,
2012), where other studies have discussed ESF and climate safety, such as the concept of safety,
working conditions, safety programmes, and management systems (Cheng et al. Al., 2010).The
causes of occupational stress (WCF) are divided into two groups, each of which addresses the
mental and physical aspects of the job.
Chapter 3
Theoretical Background & Hypothesis Development
3.1 Heinrich Domino theory
According to the Heinrich Domino theory, if the first domino (ancestry and social environment)
falls, the other dominos will fall in a predictable order. According to this hypothesis, if the
sequence of events is disrupted, building accidents can be avoided. Construction workers'
dangerous behaviour, for example, might be eliminated to prevent accidents and injuries. The
Heinrich Domino theory, on the other hand, has been accused for simplifying human behaviour
control in accidents, leading to a greater emphasis on management's role in accident prevention
(Hosseinian and Torghabeh, 2012).
The theories of human error, unlike Heinrich Domino's thesis, do not ascribe accidents to risky
human behaviour, but rather to the design of workplace tasks that do not account for human
limits (Hide et al., 2003).
Petersen (2000) suggested a multiple causality model that emphasizes the management system
over individuals. Unsafe activities and conditions were attributed to several sub-causes in the
multiple causation paradigms. Unsafe acts and conditions can be avoided by eliminating these
sub-causes. The importance of improving training and inspection methods, as well as better
responsibilities assignment and supervisory pre-task preparation, was emphasized. Fang et al.
(2016) suggested a cognitive model for understanding constriction worker risky behaviour that
used a five-stage approach.
Conflict
Management
Climate
Task Conflict H1
H11
H3 H8 H 10
Meaningfulness H5 Unsafe
at Work Behavior
H9
H4
H2
Relationship
Conflict
The above model depicts the various ways in which they interact. In this, task conflict and
relationship conflict act as independent variable, while they are affected by conflict management
climate. Unsafe behaviour depends on task conflict and relationship conflict, while
meaningfulness at work acts as a mediator between them.
3.4 Research hypothesis
Based on theoretical framework, this section will explain hypothesis that represents the
relationship between independent and dependent variable along with mediating effect.
The ability to recognize conflict and the proficiency of managers in handling conflict at work are
critical to an organization's success and stability (Doherty, 2008). Conflict management refers to
the synthesis of all variables that can contribute to conflict resolution, such as problem-solving
talks (Fisher, 2005) or prevention, such as task conflict and relationship conflict.
Relationship conflict is a process whereby one side perceives those self-interests is adversely
influenced by another party’s actions (Wall & Callister, 1995). Conflicts among team members
can have either a negative or positive impact on project performance also, I can cause strife
which can lead to unsafe behaviour in the industry, depending on a variety of factors such as a
leader's conflict management style, the nature of the disagreement, team members' attitudes of
working with conflict, and so on (Wu et al., 2017). This discussion generates following
hypothesis:
Hypothesis 2: There is a significant positive relationship between perceived relationship
conflict and unsafe behaviour.
Conflict is a process incorporating two or more people or groups within which one party has to
perceive the other party’s actions as in opposition to its own. Researchers have asserted that
conflict is a common trait in every teamwork activity and inherent within daily interactions (Jia
et al., 2011; Müller et al., 2016).
Inability to deal with conflict has two underlying causes in construction organizations: first,
failure to deal with technical disagreements arising from various role perspectives (Chen et al.,
2014), and second, distrust among team members or risky conduct (Tjosvold, 2008). As
previously indicated, disagreement is not always a bad thing. As a result, conflict must be
efficiently managed in order to achieve the best results and to avoid any unsafe behaviour
(Leung et al., 2014). As a result of the above discussion, the following hypothesis emerges:
Jelodar et al. (2016a) have expanded on this systematic approach as well as specific activities
and techniques that help improve project team relationships. As a result, they've come up with a
way to think about relationship quality in the construction industry. Furthermore, while some
prominent research work (Jelodar et al., 2016b; Meng, 2010; Zou et al., 2014) has recently
placed a strong emphasis on relationship contracting in all of its forms, such as partnering and
alliancing, the events and factors that affect relationships during a project's lifecycle remain
unclear and unexplored. As a result of the above discussion, the following hypothesis emerges:
The construction business remains one of the most dangerous in the world, despite significant
economic expansion and industrialization (Khosravi et al., 2014).The risk of a death in the
construction business is five times higher than in manufacturing, and the chance of a catastrophic
injury is two and a half times higher (Sawacha et al., 1999).According to Fleming and Lardner
(2002), around 80% of accidents are caused by dangerous human behaviour.
Meaningfulness at work (MAW) is a major topic that humans must address. Work not only
allows people to make a living, but it also has a significant impact on their self-actualization. The
MAW is characterized by organizational scholars as what members particularly experience in
their work and organization, and they underline that it is a basic concept that impacts how they
interpret such experiences (Rosso et al., 2010). The above discussion leads to the following
hypothesis:
Hypothesis 6: Relationship between task conflict and unsafe behaviour is partially
mediated by meaningfulness at work
The concept of relationship quality in construction procurement and projects was introduced by
Jelodar et al. (2017); however, the link between its attributes and inevitable people-related events
such as conflicts and disputes, as well as their handling and management styles, has not been
thoroughly explored. Several theoretical approaches to resolving interpersonal conflict have been
developed (Kleinman et al., 2003). The above discussion leads to the following hypothesis:
Effective styles lead to conflict resolution, increased work stability (Wu et al., 2017), increased
emotions of self-efficacy among team members, reduced the likelihood of bad conflicts in the
future, and long-term financial growth for a company (Cheung and Chuah, 1999; Rubin et al.,
1994). These theorists expand on Blake and Mouton's (1964) groundbreaking work, which
classified conflict-resolution tactics into five categories: forcing, retreating, smoothing,
compromising, and confrontation. The authors further classified these five techniques into two
broad categories that are linked to team leader behaviour: (1) concern for people, and (2) concern
for task. Thomas evaluated and updated Blake and Mouton's approaches for dealing with
conflicts in team contexts in 1976. (1976, cited in Rahim & Magner, 1995). Thomas also divided
conflict resolution techniques into five styles, with two main dimensions: (1) cooperativeness, in
which individuals' worries are focused on their peers, and (2) assertiveness, in which self-
concerns are prioritized. In addition to these two dimensions, five conflict resolution styles were
proposed, based on how cooperative or assertive an individual is: cooperative, competitive,
accommodating, avoiding, and compromise (Rahim & Magner, 1995). The above discussion
leads to the following hypothesis:
Hypothesis 8: The relationship between task conflict and meaningfulness at work will be
negatively moderated by the perceived conflict management climate.
3.3.9 Relationship Conflict, Meaningfulness at Work and Conflict Management
Climate
A fundamental concern for project team work is whether being a member of such teams enriches
people' working life and, more specifically, how organizational attempts to govern how such
teams function affect the meaningfulness of such work. Humans are driven by a need to find
purpose in their lives (Frankl, 1995). They have a proclivity to seek for the meaning of life for
themselves and others, and to live accordingly. Given that the 'work life' has a pivotal place
among the many diverse domains of existence, the search for antecedents and outcomes is
critical since the MAW has been shown to predict significant organizational variables including
organizational identity and work satisfaction (Pratt et al., 2006). The above discussion leads to
the following hypothesis:
Workplace meaning is linked to the psychological factors that allow people to see their work as
having the potential to be meaningful (Rosso et al., 2010). But what must be present in the work
- or in the person - in order to identify the meaningfulness? What psychological mechanisms are
at play when you have a sense of purpose at work? Similar concepts of consistency and
authenticity have been employed by other authors to describe work meaning. The importance of
consistency or alignment between one's actions and beliefs of one's true self, for example, was
examined by Ryan and Deci (2001). In turn, Pratt and Ashforth (2003) in Quinn and Cameron
(2019) proposed that individuals acquire meaningfulness when their personal identity and the
activity they conduct are consistent.
Some of the authors have used concepts from identity theory (Stryker, 1987) and social identity
theory (Tajfel, 1981) to construct a model in which the meaningful is a product of individuals'
continuous management of the social roles that they perform and with which they identify (self-
perceived or personal identity), and the commitments and requirements arising from their
membership in specific social/occupational groups (assigned or social identity), on the other
hand. The above discussion leads to the following hypotheses:
Research
Strategy
Research Research
Methods Design
Data Cross-
Data Analysis
Collection sectional
Methods
Methods Study
Qualitative Quantitative
Questionaires Interviews Observations
Method Method
Research strategy is defined as a precise set of practices or techniques used to identify, select,
practice and analyze data about the research(Sohu et al., 2017). The basic aim of this section is to
check, how will be data is collected and how it analyzed. Research is a practical and systematic
search useful for the data specific subject matte r(Guo et al., 2018). It is review of discovering
explanations for scientific and social problems through objective evaluation. Information may be
collecting from different sources i.e., Human beings, nature, experience etc. The aim of this
research is influences of conflict types on construction workers’ unsafe. The questionnaire base
survey is administering between construction labor on several construction projects in Pakistan.
The questionnaire is design in both English and Urdu.
i. How often do people in your work unit disagree about opinions regarding the work being
done?
ii. How frequently are there conflicts about ideas in your work unit?
iii. How much conflict about the work you do is there in your work unit?
iv. To what extent are their differences of opinion in your work unit?
iii. How much tension is there among members in your work unit?
iv. How much emotional conflict is there among members in your work unit?
i. If I have a serious disagreement with someone at work, I know who I should talk to about
it.
ii. The way we deal with disagreements between employees in my unit works well.
iv. We have good procedures and methods for raising disagreements and conflicts in my
workplace.
4.11.3 Confidentiality
The researcher assured the respondents that the information collected in this study would be kept
private and that the results would be used for the project only. The researcher informed the
respondents that the data would be coded and that no one would link the data to the respondents
for the project's external and internal audiences.
4.11.4 Privacy
The names of the possible respondents were not revealed. Respondent confidentiality was
regarded as a top priority. Furthermore, the respondents were engaged by the researcher before
agreeing to answer the study's questions.
4.11.5 Anonymity
The researcher dealt with the respondents with admire while ensuring that they answered the
questions according to the look at requirements, interjecting questions in a clear and
understandable manner. The respondents were selected without prejudice via the researcher.
Even the researcher becomes capable of gather absolutely anonymous responses due to this. This
was done by self-administered questionnaires that had been returned anonymously.
4.12 Trustworthiness
Credibility, dependability, conform potential, and transfer capability were used to assess the
date's trustworthiness, all through and after the questionnaire, individuals were checked for
credibility. This became accomplished with the aid of summarizing the responses to the
questions and searching for affirmation from the individuals to ensure that the responses and
facts given have been clear. Moreover, the individuals had been selected from unique units for
the sake of legitimacy. Reviewers as compared the topics and sub subject matters on a normal
foundation, with a third character validating the findings. Transparency of the technique and
facts series system become used to ensure conform capacity. The transfer ability of the effects
became ensured through gathering specified facts from individuals and inclusive of an in-depth
summary of them.
Chapter 5
Analysis & Discussion
PLS-SEM offers solution with small sample sizes rather than large number of items by help of
calculating measurement and structural model relationship separately (Fornell et al., 1982;
Willaby et al., 2015; Hair et al., 2017). The algorithm calculates partial regression relationships
in measurement and structural model by separate ordinary least square regression. Only
population’s nature determines the nature of the sample size (Rigdon, 2016).
This chapter comprises hypothesis and their results after analysis and collection of data. Due to
existence of COVID-19 pandemic, it was still not possible to collect data by visiting their site.
Hence, data were collected through online questionnaire from 150 construction workers and
employees. The workers and employees include safety engineers, site engineers, site workers,
project managers, site supervisors, construction managers and planning engineers. Hypothesis
are not tested through SPSS because only SMART PLS help to analyze small sample, secondary
data, complex models and enable analysis using multiple mediators.
Particulars F %
Gender
Male 150 100
Female 0 0
Age
20-25 50 33.33
26-30 60 40
31-35 15 10
36-40 20 13.33
Above 40 5 3.3
Education
Matric 03 2
Intermediate 17 11.33
Bachelor 90 60
MS/M.Phil 40 26.66
Ph.D. 3 2
Total Job Experience
Less than 5 years 83 55.33
5-10 years 52 34.66
11-15 years 11 7.33
More than 15 years 4 2.6
Employment Status
Permanent 66 44
Contractual 42 28
Daily Wages 22 14.66
Internee 20 13.33
Designation
Site Supervisor 23 15.33
Site Worker 41 27.33
Site Engineer 29 19.33
Planning Engineer 11 7.33
Safety Engineer 7 4.66
Project Manager 9 6
Construction Manager 20 13.33
This table shows the demographic variables of the study. In this, the first variable is Gender in
which 100% (150 out of 150) respondents were males and 0% (0 out of 150) were females. After
this, age is second variable in which 33.33% (50 out of 150) were the respondents whose age lies
20-25, 40% (60) respondents were of age 26-30, 10% (15) were the respondents of age 31-35,
13.33% (20) respondents were of age 36-40 and 3.3% (5) respondents whose age were more than
40. Then, third variable of this table is education. In this, the minimum respondents were of
matric 2% (03) and Ph.D. 2% (3 out of 150). While the maximum respondents were of bachelor
education 60% (90). Rest of the respondents was of intermediate 11.33% (17) and master
26.66% (40). This shows that most of the respondents have done sixteen years of education.
Fourth variable of this table is job experience which shows most of the respondent’s job’s
experience was less than 5years 55.33% (83 out 150), 34.66% (52) respondents having job
experience lie between 5-10years, 7.33% (11) respondents having job experience lie between 11-
15years and very few respondents having job experience was more than 15 years 2.6% (4 out of
150). Fifth variable of this table is employment status. This table shows that most of the
employees were permanent, 44% (66 out of 150) employees were permanent, 28% (42)
employees were on contractual basis, 14.66% (30) employees work as internee and 13.33% (20)
employee works on daily wages. The last variable of this table was designation, 15.33% (23 out
of 150) respondents were site supervisor, 27.33% (41) respondents were site workers,19.33%
(29) respondents were site engineers, 7.33% (11) respondents were planning engineers, 13.33%
(20) respondents were construction manager, 6% (9) respondents were project manager and 6%
(7) respondents were safety engineers. This data shows that very less respondents were safety
engineers. Above data shows employee response against survey form. This survey concludes that
most of the respondent were male, having experience less than 5, age group lie between 20-25
and are permanent employees.
All the variables in this study i.e., task conflict, relationship conflict; conflict climate
management, unsafe behavior, and meaningfulness at work have reflective measurement models.
To evaluate reflective model, the criteria is non-identical with formative ones. When the model is
reflective, outer loadings are examined otherwise outer weights are examined (Hair et al., 2014).
The evaluation of reflective model includes internal consistency, indicator’s reliability,
convergent validity and discriminate validity (Hair et al., 2014). Composite reliability is
examined to analyze the internal consistency of constructs and to access the convergent validity,
average variance extracted (AVE) is examined. Forner-Lacker criterion (F-L criterion), cross
loadings and Hetro-Trait-Mono-trait ratio (HTMT) are examined for discriminate validity
assessment.
A general rule of thumb states that if the values of outer loadings lie between 0.40and 0.70, then
those indicators should be removed only if their deletion results in an increase in composite
reliability and average variance extracted (AVE). However, the outer loadings having values
below 0.40 should always be eradicated (Hair et al., 2011). Above table shows that all outer
loading are above than 0.611 and it is acceptable.
From the above table, it is evident that MFW has higher AVE value (0.721) while USB has
lower AVE value (0.509). TC, CMC and RC AVE values are 0.607, 0.56 and 0.548.
5.5 Discriminant Validity
It is defined as ‘constructs is different from other constructs by empirical standards’ (Hairet al.,
2014). Henseler et al. (2015) use three items to measure discriminant validity i.e., cross loadings,
Fornell Larcker and heterotrait-monotrait ratio. These items will discuss below:
In the above table, shaded area shows the indicator of outer loading. And the outer loading must
be greater than cross loadings. For example, the outer loading of MFW is 0.908, 0.823, 0.905
and 0.751. If we compare these outer loading of MFW with the cross loading of CMC, TC, RC
and USB then we can say that outer loadings are greater than cross loadings. This creates
discriminant validity through cross loadings.
The above shaded area shows square root values of AVE. MFW have highest square root value
of AVE (0.849). USB has lowest square root value of AVE (0.713). It is evident from the values
that square root value of AVE is greater as compare to correlation with other variables.
Therefore, this creates discriminant validity by mean of Fornell-Larcker.
Table 7:HTMT
CMC MFW RC TC USB
CMC
MFW 0.715
RC 0.237 0.172
TC 0.223 0.24 0.876
USB 0.147 0.159 0.634 0.546
This analysis shows that the values range from 0.147 to 0.876. The USB-CMC relationship has
the lowest HTMT value (0.147) and TC-RC has highest HTMT value (0.876). The data in
HTMT analysis shows that all the values are less than 0.9. This means the discriminant validity
is established.
VIF (Variance Inflation Factor) is a measurement used to calculate collinearity problems. VIF is
defined as “the reciprocal of the tolerance (one indicator is not explained by other in the same
line). In PLS-SEM if value of tolerance is 0.20 or less, it is indication of a potential co-linearity
problem. Since VIF is the same as the reciprocal of the tolerance, it can be inferred that a value
of tolerance of 0.20 is the same as a VIF value of 5. Therefore, a VIF value of 5 or higher
indicates a co-linearity problem. If the collinearity exceeds the acute threshold level, it is
advisable to remove the relevant indicator.
In this table the range of VIF value are 1.25-3.367. CMC4 has lowest VIF value while MW3has
largest VIF value. From this table we conclude that, there is no issue of collinearity in this.
Table shows that MFW is defined as 30.6% by endogenous variables (conflict climate
management and meaningfulness at work) and USB is defined as 69.4% by endogenous variable
(conflict climate management). Looking at the value of R square, there is not much difference.
Therefore, we can say that there is no issue of parsimony.
Above table shows significant mediation relationship among constructs. It is concluded that
meaningfulness at work mediate the relationship between conflict management and unsafe
behavior.
5.10: Significance of Path Coefficients
Bootstrapping is a procedure in which significance of coefficient is determined by its standard
error results. T value is calculated from this standard error. According to Hair et al. (2014) the
coefficient is significant only when t value is greater than critical value. For two tail test, critical
value is 2.57 (level of significance= 1%), 1.96 (level of significance 5%). This study takes a
sample of 5000 for bootstrapping. To analyze the level of significance both t and p values are
observed.
Table 10 Path Coefficient for Structure Model Assessment
Original Sample Standard T Statistics (| P Values
Sample Mean (M) Deviation O/STDEV|)
(O) (STDEV)
CMC ->
MFW 0.548 0.562 0.069 7.883 0.000
MFW ->
USB -0.162 -0.165 0.069 2.351 0.019
RC -> MFW 0.098 0.087 0.095 1.036 0.300
RC -> USB -0.266 -0.243 0.107 2.484 0.013
TC -> MFW -0.072 -0.088 0.097 0.741 0.459
TC -> USB 0.374 0.379 0.098 3.831 0.000
CMCxRC->
USB 0.193 0.197 0.087 2.22 0.026
CMCxTC->
USB 0.217 0.228 0.101 2.138 0.033
Above table shows significant mediation relationship among constructs. It is concluded that
meaningfulness at work mediate the relationship between other variables.
5.12 Discussion
A recent study shows that meaningfulness at work can partially mediate conflict and unsafe
behaviour. The main idea of this study was to investigate how conflicts and unsafe behaviour
links with the construction usage industries of Pakistan. We also investigate that whether
conflict/unsafe behaviour plays a positive impact on safety behavior or not. The questionnaire
was designed to find the results based on questionnaire items that were adapted from past studies
and these measures were used according to the respondent feasibility. For this purpose, 5 points
Likert scale was used i.e. (strongly disagree, disagree, neutral, agree, and strongly agree). As
shown in the above result, scales are reliable, quite satisfactory, and there exist suitable internal
consistency between items. Nine hypotheses develop for testing out of which five were accepted
and one was rejected.
According to past studies, the construction industry is a crucial sector of the national economy.
Construction is one of the most hazardous industries; there are frequent accidents, and unsafe
behavior is a critical factor. To explore the influence of unsafe behaviors and their impacts on
accidents, a case study in the Pakistan building construction industry was conducted. The unsafe
behaviors contributed to the occurrence and development of construction accidents to varying
degrees. Chi et al. (2013) also pointed out that workers’ unsafe behaviors had operation-specific
characteristics and thus could be closely related to accident types. However, their study focused
on the impact of different risk combinations of working conditions and workers’ behaviors while
our study explored the different impacts of specific unsafe behaviors on accident types.
According to Jehn (1995): Task conflict, or cognitive conflict, is a perception of disagreements
among group members about the content of their decisions and involves differences in
viewpoints, ideas, and opinions. Relationship conflict, or emotional conflict, is a perception of
interpersonal incompatibility and typically includes tension, annoyance, and animosity among
group member. According to Uhl-Bien et al. (2020), good managers must have the ability to
identify early, possible conflict situations and deal with them before they arise and/or escalate to
costly litigations. It is thought that conflict will influence the bond and relationship of the parties
involved. In all relationship certain levels of conflict exist.
Past studies show that people increasingly strive to experience meaningfulness at work. In fact,
research shows that people are more motivated to apply, are willing to accept lower salaries, and
are less likely to quit if jobs provide meaningful work (Achor et al., 2018; Hu &Hirsh, 2017).
However, to date, human resource (HR) leaders are still struggling to make the business case for
meaningful work (Leeet al., 2016). Part of the reason may be that we lack sufficient evidence
that employees who perceive their work as meaningful bring about higher levels of performance.
This connection provides individuals a common ground of looking after the betterment and
interest of the organization. With this common sense, individuals feel motivated towards safety
behaviour and better meaningfulness at work. This mutual regard for each other and the sense of
belongingness allow individuals to avoid conflicts, allowing them to achieve better work
environment, achieving efficiency and making it feasible to raise concerns about unsafe
behaviors of subordinates and discussing new ways to improve safety policies and practices.
From the above study, it is concluded that meaningfulness at work is significantly and positively
associated with safety behavior. By keeping all the above-mentioned studies, some hypotheses
are concluded as meaningfulness at work partially mediates the relationship of task conflict,
relationship conflict and unsafe behavior.
Chapter 6
Conclusion & Recommendation
The purpose of this chapter is to present the conclusion that was gathered from all the study. This
chapter includes the limitation of study, future recommendation, implications and conclusion on
workers of construction industry. The first part of this chapter summarizes the conclusion of
whole study, second part includes limitations. Third section shows future research and fourth
section shows implications.
Research was carefully done, but there are some limitations. In this part, study will provide some
limitation, guidelines and recommendations for future research.
Due to Covid-19, it’s very difficult to collect data through walk-in survey so data were collected
through questionnaires. There is very less time constraint for collection of data. The main focus
of this study was on construction industry rather than other industries. Data of this study was
collected only by construction industries employees/workers so the findings of this study will not
be used for all other industries. Future studies may consider other industries as well where safety
plays major role. This study adopted longitudinal time horizon because of less time. Future
studies may put some efforts to do longitudinal study and it will be very effective. This study
examined the mediating effect of meaningfulness at work. Future studies could examine the
effect of other variable between task and relationship conflict, along with conflict climate
management and unsafe behavior of workers. The data were collected from convenient sampling
and our sample is small and it may not show large groups. Future studies test this model by using
large sample.
6.2 Implications
The purpose of this study was to investigate those factors that trigger safety behavior among
employee of construction industry in Pakistan. This study observed that supervisor whose main
focus on mediation of conflict management climate on meaningfulness at work can enhance
employee performance. Due to this research, it is recommended that future studies should
include some other identification to find the effect of unsafe behavior. Unsafe behavior is the
main aspect that may influences the actions of employee to keep them safe and to avoid
accidents. They work in a safe environment by fulfilling some safety rules. From this study, it is
observed that there is a significant relationship of supervisor and employees and unsafe
behaviour. Safety behavior is related to conflict and unsafe behaviour having mediating effect of
meaningfulness at work. This shows that supervisor and subordinate relationship will have some
effect on safety behavior. It also shows that conflicts arise among supervisor and employee due
to unsafe behaviour. They can easily minimize those safety hazards while avoiding unsafe
behaviour after discussing it with their supervisor. Management should give importance to
conflict climate management for reducing employees’ accident onsite. Constructions projects
should promote awareness seminars among employees about unsafe behaviour. They also
conduct training programs for employees to increase their skills and management capabilities
which helps them to avoid accidents.
6.3 Conclusion
During the construction phase of the project, team members/workers are more likely to breed
unsafe behavior, which may have serious consequences. This study observed how unsafe
behaviour between employees causes conflicts and accidents. This study also examined the
mediating role of conflict management climate on meaningfulness at work between task conflict,
relationship conflict and unsafe behavior of employees. The finding of this study contributes the
literature that unsafe behaviour has an impact on construction projects and safety of workers.
The purpose of the study is to highlight the importance of how conflicts between employees and
supervisor arise due to unsafe behavior. The research was conducted on construction industry
employees.
There were 3 research objectives and to achieve these objectives data were collected from 140
employees of construction industries. Main cities were selected for conducting this study. The
first objective of this study was to examine “the relationship between conflict types and unsafe
behavior of individuals working on construction projects”. Based on the analysis, it is concluded
that conflict types and unsafe behavior of individuals working on construction projects
negatively affect each other. The second objective was to examine if “meaningfulness at work
mediates the relationship between conflicts and unsafe behavior of individuals working on
construction projects”. Based on the analysis, it is concluded that meaningfulness at work
partially mediates the relationship between conflicts and unsafe behavior . The third objective
was to examine if “conflict management climate negatively moderates the association between
conflict types with meaningfulness at work”. Based on the analysis, it is concluded that conflict
management climate does not negatively moderates the association between conflict types with
meaningfulness at work. From above analysis, it is observed that there is a mediating effect of
conflict management climate on meaningfulness at work between conflicts and unsafe behavior.
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