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Accepted Manuscript

Consumer purchase intention of electric vehicles in China: The roles of perception


and personality

Xiuhong He, Wenjie Zhan, Yingying Hu

PII: S0959-6526(18)32611-8
DOI: 10.1016/j.jclepro.2018.08.260
Reference: JCLP 14044

To appear in: Journal of Cleaner Production

Received Date: 15 January 2018


Revised Date: 23 August 2018
Accepted Date: 24 August 2018

Please cite this article as: He X, Zhan W, Hu Y, Consumer purchase intention of electric vehicles in
China: The roles of perception and personality, Journal of Cleaner Production (2018), doi: 10.1016/
j.jclepro.2018.08.260.

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ACCEPTED MANUSCRIPT
Consumer purchase intention of electric vehicles in China: The roles

of perception and personality


Xiuhong Hea, Wenjie Zhanb,*, Yingying Hub
a
School of Management, Wuhan Textile University, Wuhan 430073, China
b
School of Management, Huazhong University of Science and Technology, Wuhan 430074, China

Abstract

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Electric vehicles (EVs) have been developed rapidly with the strong support of governments
in recent years, but the market share of EVs is still small in China and the vast majority of
Chinese consumers hesitate to adopt them. Thus, for the successful development of EVs, this

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paper proposes a personality-perception-intention framework to explore consumers' EV
adoption behavior. The research model is empirically tested with data collected from 369
participants in China. Results indicate that the EV purchase intention can be explained 57.1%

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variance by consumer perception and personality. Two types of personality, such as personal
innovativeness and environmental concern, significantly affect EV purchase intention directly.
They are also significantly mediated by two kinds of perceptions (i.e. positive and negative

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utilities). The findings give a deeper understanding of EV adoption behavior, and provide
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recommendations for policymakers and manufacturers on promoting EVs.
Keywords: Electric vehicles; Personality; Perception; Purchase intention

1. Introduction
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Electric vehicles (EVs) emerging as an eco-friendly innovation, are expected to be a


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sustainable solution for the global challenges of energy scarcity and environment pollution.
Governments across the world have proposed a variety of policy mechanisms and invested
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billions of dollars to support EV development (Du and Ouyang, 2017). For example, the
Chinese government provides purchase subsidy (Lu et al., 2017) and an exemption from
acquisition tax and the excise tax based on engine displacement and price (Mock and Yang,
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2014) to facilitate and promote consumer adoption of EVs. Moreover, the Chinese government
invested 10 billion RMB in 2009 and announced to invest 100 billion RMB over the next
decade from 2011 toward the advancement of EV technology and market uptake of EVs.
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However, EVs still account for a tiny fraction of the total vehicles sold in China. For
example, sales of total vehicles were 28,878,900 in 2017. The market share of EVs was barely
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2.7%, with an increment of 0.9% over the previous year. Mass adoption of EVs has a long way
to go. There is a paradox: the Chinese government believes that the EV represents the trend of
future development for its advantages of energy-conversation and low-emission, but most of
Chinese consumers are in a state of wait-and-see. To solve this paradox, our study tries to
explore the determinants of consumer EV adoption behavior.
Extant research on EV adoption has identified that consumer perceptions and individual
characteristics play an important role in EV acceptance. However, the existing studies

*
Corresponding author.
E-mail address: hxhfc76@hust.edu.cn (Xiuhong He); wjzhan@mail.hust.edu.cn (Wenjie Zhan);
yingying_hu@hust.edu.cn (Yingying Hu)
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examined the impacts of consumer perception and individual characteristics separately and
did not have a holistic view on the critical factors of EV adoption integrating two of them. In
addition, consumer perceptions include the acquisition of benefits and the payment of
sacrifices, while prior studies on consumer perceptions towards EVs rarely considered both
positive and negative aspects of perceptions. Furthermore, consumer characteristics involve
demographics and personality. Compared with demographics, personality is a stable variable
to explain consumer behavior (Hirschberg, 1978). While relevant literature focused mainly on
the effect of demographics on EV adoption, did not investigate completely the effect of
consumer personality.

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In view of the current state of the existing research on EV adoption, our study developed a
personality-perception-intention framework that incorporates consumer perceptions and

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personality to comprehensively investigate the antecedents of EV adoption behavior, and took
positive and negative aspects of consumer perceptions into account based on the valence
framework since it is a fundamental decision-making theory and explains consumer behaviors

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by considering positive and negative utility of the behavior. Specifically, this study addresses
two research questions: (1) what is the extent of consumer EV purchase intention attributed to
consumer positive and negative perceptions? (2) how do consumer personality influence their

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intention to purchase EVs?
The rest of this paper is organized as follows. In Section 2, an overview of EV adoption and
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the valence framework is presented. Then, we present the research model and hypotheses of the
study in Section 3. We describe the research methodology in section 4, followed by the data
analysis in Section 5. Section 6 includes the interpretation of results, a discussion on the
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theoretical and practical implication and limitation. Finally, the conclusion of this study is
present in Section 7.
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2. Theoretical background
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2.1. EV adoption
Scholars have analyzed several factors for the purpose to find out drivers and barriers
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against consumer EV adoption. They can be categorized into three sets (Bjerkan et al., 2016;
Sierzchula et al., 2014), namely: (1) technological factors that include vehicle ownership costs,
driving range, and charging time. (2) consumer characteristics that involve demographics and
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personality. The former includes a series of personal characteristics such as age, gender,
education and experience. The latter reflects personal inner feelings and values to events,
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people, and situations in their lives. For example, traits such as dogmatism, risk-taking
propensity, and anxiety level are typical personality variables. (3) context factors, such as
government incentives, fuel price and charging infrastructures.
Most studies are concerned with technological factors and consumer characteristics that are
assumed to determine consumer EV purchase decision (e.g. Carley et al., 2013; Lieven et al.,
2011). However, the widespread adoption of EVs depends heavily on consumer perceptions
(Rezvani et al., 2015), not on technology attributes (Egbue and Long, 2012). For example, the
limited range is a well-known technical short board of EVs, but the range anxiety may
disappear if EV drivers feel it is very convenient to charge. A lot of scholars studied the roles of
consumer perceptions in the intention of consumers to adopt EVs (e.g. Bunce et al., 2014;

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Glerum et al., 2013; She et al., 2017). Some of them studied the sum of positive and negative
perceptions with rational behavior framework, e.g. the rational choice theory. Others examine
the effects of either positive perceptions or negative perceptions. This paper studies both of
them from a behavioral decision perspective. They are named as positive utility and negative
utility in this paper. The positive utility contains perceived monetary benefit, perceived
environment, and perceived symbol. The negative utility is consisted of perceived risk and
perceived fee.
In addition, prior studies on the influence of consumer characteristics on EV adoption
mainly focused on demographics and found men, young or middle-aged, educated, with high

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income, and from multi-car family were more likely to purchase EVs (e.g. Graham-Rowe et
al., 2012; Plötz et al., 2014). However, personality traits have been widely used to explain

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various behaviors and have been shown to be significant factors of technology acceptance. For
example, He and Veronesi (2017) found that two personality factors, openness to experience
and the locus of control, play important roles in the adoption of renewable energy technology.

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Considering personality may lead to different perceptions or responses against the similar
instances (Özbek et al., 2014), we take the personal innovativeness and the environmental
concern as two types of personality, and explore their direct and indirect impacts on EV

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purchase intention in this paper.
It is concluded that previous studies neglected the importance of consumer personality on
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EV adoption, and did not examine the positive and negative aspects of perceptions
simultaneously. To fill these gaps, we developed a personality-perception-intention framework
to examine how consumer perceptions and personality influence their EV adoption, and
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consider positive and negative aspects of consumer perceptions based on the valence
framework.
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2.2. The valence framework


The valence framework is a well-grounded consumer decision-making theory, which is
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derived primarily from the economics and psychology literature (Goodwin, 1996). It assumes
that consumers perform a behavior with the expectation of a maximum net valence by
considering positive and negative utilities of the behavior simultaneously. Peter and Tarpey
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(1975) compared the valence framework with the other two decision-making models. The
first is the “perceived risk” model, which supposes that consumers decide to act based on the
minimization of expected negative utility of the behavior. The second is the “perceived
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benefit” model, which assumes that consumers make a decision based on the maximization of
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expected positive utility of the action. They found that the valence framework is a superior
model than the other two models in explaining consumer behavioral decision because it
involves positive and negative effects associated with the behavior. Recently, several
researchers have applied the valence framework to explain consumer adoption behavior. For
instance, Kim et al. (2009) investigated consumer online purchase behavior by drawing on the
valence framework. Lu et al. (2011) explored the motivators and inhibitors of consumer
intention to adopt online banking based on the valence framework.
In the valence framework, the positive utility and the negative utility associated with
consumer adoption decision are generally measured with perceived benefit and perceived risk
respectively. However, consumer subjective perceptions about the positive values of their
purchase decision include monetary and non-monetary benefits. Similarly, consumers need to
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bear the sacrifices of both monetary and non-monetary costs (e.g. time and effort) in the
adoption of an innovation. But the valence framework does not consider the benefits in the
specific context and the monetary costs of the behavior. Therefore, many researchers captured
more positive and negative utilities related to adoption behavior when they used the valence
framework. For example, Yang et al. (2016) measured the positive utility with relative
advantage and compatibility and used perceived risk and fee as negative utility dimensions to
explain mobile payment adoption.
Based on this, we measured the positive and negative utilities of consumer perceptions
according to the context of EV adoption. Consumers could save money by using EVs, benefit

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the environment, and signal the consumer to be a green person because EVs are
eco-innovations. Thus, we measured the positive utility with three dimensions (perceived

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monetary benefit, perceived environment, and perceived symbol). At the same time, they may
suffer some loss, e.g. the uncertainty caused by the limited driving range and the high purchase
price of EVs. We measure the negative utility with two dimensions (perceived risk and

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perceived fee) in this paper.

3. Research model and hypotheses

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Based on the literature on EV adoption, we developed a personality-perception-intention
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framework to study the determinants of consumer intention to purchase EVs. Fig. 1 presents
the research model. We divided consumer perceptions into positive utility and negative utility
based on the valence framework. We propose that perceived monetary benefit, perceived
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environment, and perceived symbol are positive utility factors that may positively influence
consumer EV purchase intention, while perceived risk and perceived fee are negative utility
factors that may negatively influence purchase intention. We further propose two factors of
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personality (personal innovativeness and environmental concern) that may have direct and
indirect effects on EV purchase intention. Several demographic variables such as gender, age,
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income, and education are regarded as control variables.


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Fig. 1 Research Model


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3.1. Consumer perception and EV purchase intention

3.1.1. Positive utility

In this study, perceived monetary benefit refers to consumer perception of money-saving


from using EVs. As EVs are still in infancy stage, the government must provide incentives,
such as subsidy and tax credits to EV consumers for EV development. That is, consumers can
save money with government monetary incentives from purchasing EVs. EV maintenance is
also less expensive (Barth et al., 2016), and consumers may save money on petrol because EVs

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are high fuel efficiency and may be powered by low-cost electricity. Research found that
consumers usually make the decision to purchase EVs in response to government incentives
(e.g. Gallagher and Muehlegger, 2011; Langbroek et al., 2016). Wold and Ølness (2016) found

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that the economic gain from free passes through toll stations is an important motivation for
consumers to adopt an EV. Thus, we assume that,

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Hypothesis1. Perceived monetary benefit positively influences consumer EV purchase
intention.
The perceived environment is defined as consumer perception of the positive outcomes of

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driving EVs for the environment. With environmental deterioration, consumers now pay more
attention to environmental attributes of products and consider environmental effects of the
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behavior. Therefore, environmental attributes of sustainable innovations are important factors
to promote adoption (Chen et al., 2016). EVs as sustainable innovations have the potential to
reduce CO2 emission and fuel consumption, which has a significant impact on reducing the
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contribution of transportation to global warming. Jansson et al. (2010) suggested that


consumers are more willing to purchase EVs because of the environmental benefits from the
use of EVs. Thus, we assume that,
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Hypothesis2. Perceived environment positively influences consumer EV purchase


intention.
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Consumption is used to express individual identity, membership, and image. Consumers


are motivated to be seen in a positive image and may shape a positive image by purchasing
products (Belk, 1981; Fennis and Pruyn, 2007). For instance, in addition to mobility, cars
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have symbolic meanings of self-expression of individuals. Consumers purchase a car based


on instrumental attributes and symbolic value. Self-image congruency theory posits that
consumers who perceive product image to be consistent with their self-image are likely to
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have a positive attitude toward a product, and subsequently are more likely to purchase the
said product.
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In our study, perceived symbol refers to consumer perception of the improvement of their
image and status when adopting EVs. EV owners might be related to “green” image because
of pro-environmental attributes of EVs. Previous research has shown that consumer
perception of the symbolic attributes of EVs is positively related to their EV adoption
decision (e.g. Noppers et al., 2016; Schuitema et al., 2013). Thus, we assume that,
Hypothesis3. Perceived symbol positively influences consumer EV purchase intention.

3.1.2. Negative utility

Perceived risk is defined as consumer perception of the uncertainties that they may face

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when they are driving an EV. Because EV is still in the initial stage, EV technology is
immature, especially battery technology. The limited battery range may not meet consumer
expectations, and thus, charging infrastructure for EVs is necessary. However, the charging
infrastructure is seriously inadequate, and thus, consumers may exhaust the power of the EV
before reaching their destination. Moreover, the limited battery technology of EVs may lead
to higher traffic risk (e.g. battery-fire incident) for consumers compared with gasoline cars. A
higher lever of perceived risk would lead to a lower purchase intention (Garretson and Clow,
1999; Shimp and Bearden, 1982). Previous studies found that perceived risk has negative
effects on consumer willingness to adopt innovations (Oliver and E. Rosen, 2010; Meuter et

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al., 2005). Thus, we assume that,
Hypothesis4. Perceived risk negatively influences consumer EV purchase intention.

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Monetary cost is the financial expense that consumers spend on obtaining or using a
product (Liu et al., 2015). Consumers may compare the price of innovation with that of the
alternatives when deciding to adopt such innovation, and they would form a perception of the

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fee of the innovation based on this comparison. Prior studies indicated that perceived fee is
one of major factors for consumers’ resistance to innovations (Egbue et al., 2017; Luarn and
Lin, 2005). In this paper, perceived fee is defined as consumer perception of the money that

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consumers need to pay for adopting EVs, such as actual price of the EVs and the fee of home
charging pile. Previous research suggests that high purchase price of EVs is a major obstacle
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to EV mass adoption (Adepetu and Keshav, 2017). Currently, EV consumers may have to
install a home charging pile because of the sparse charging network, which increases the fee
for the usage of EVs for consumers. Extant studies have shown that perceived fee negatively
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affects adoption of innovations (Song, 2014). Thus, we assume that,


Hypothesis5. Perceived fee negatively influences consumers’ EV purchase intention.
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3.2. Personality and EV purchase intention


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3.2.1. Personal innovativeness

Personal innovativeness refers to the degree of adoption of innovations or new ideas


(Rogers and Shoemaker, 1971). Innovative individuals have a strong sense of curiosity and
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like to seek novelty. Consumers with high level of innovativeness are more willing to try new
things and adopt new ideas. Further, personal innovativeness positively affects adoption of
innovations, such as wireless internet (Parveen and Sulaiman, 2008), mobile learning (Liu et
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al., 2010), and mobile payment (Rakhi and Mala, 2014). Hence, EVs as new transportation
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technology may easily attract the attention of innovative individuals and meet their
psychological demand of curiosity. Jansson (2011) found that EV adopters exhibit a higher
level of innovativeness than non-adopters.
Additionally, innovative individuals are active information seekers (Kim et al., 2010),
sensitive to innovations, and easily perceive benefits from innovations. Previous studies have
shown that personal innovativeness has positive impact on perceived economic benefit (Liu et
al., 2015). Meanwhile, individuals with high personal innovativeness are more likely to be
risk-seekers (Lewis et al., 2003; Lu et al., 2008), that is, they have higher tolerance for risk
than others. Yang et al. (2012) reported that personal innovativeness negatively affects
consumer perceived risk of the adoption behavior in the study of the adoption of mobile
payment services. Based on the discussion above, consumers with high innovativeness may
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perceive that EVs might become a trend to replace gasoline cars and they will obtain
economic benefits from the usage of EVs, such as government subsidies. On the other hand,
these consumers may weaken the potential risk of adopting EVs, such as range anxiety
resulting from the limited cruising range and inadequate charging facilities. Thus, we assume
that,
Hypothesis6a. Personal innovativeness positively influences consumer EV purchase
intention.
Hypothesis6b. Personal innovativeness positively influences perceived monetary benefit
of EV adoption.

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Hypothesis6c. Personal innovativeness negatively influences perceived risk of EV
adoption.

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3.2.2. Environmental concern

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Environmental concern is an affective feature of consumers that includes their
considerations and worries on the quality of the environment (Yeung, 2004). Environmental
concern involves three factors, which are egoistic, altruistic and biospheric (concern for the

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biosphere) (Schultz, 2000). Hence, consumers with environmental concern may care about
the effects of their behaviors on the environment, which guides their decision behavior.
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Numerous studies have found that environmental concern is positive related to
pro-environmental behavior, such as recycling (Straughan and Roberts, 1999), garbage
reduction (Fujii, 2006), and green purchase behavior (Pagiaslis and Krontalis, 2014). EV
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adoption behavior is also a pro-environmental behavior because of less adverse effects of EVs
on the environment. Consumers with a stronger concern for the environment are more likely
to adopt EVs (Sinnappan and Abd Rahman, 2011).
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Additionally, consumers who care about environmental quality tend to evaluate the effect
of the products on the environment. They prefer to know about environmentally friendly
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alternatives and strengthen environmental attributes of these alternatives. Literature suggests


that consumers with higher level of environmental concern are more willing to pay a premium
for environmentally friendly products (Bang et al., 2000), that is, they would weaken the cost
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of the products. Accordingly, consumers who care about the environment may be more aware
that driving gasoline cars has significant negative contributions to the environment. By
comparison to gasoline cars, such consumers would easily perceive the environmental
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attributes of EVs, and have a lower level of sensitivity towards EV price (Junquera et al.,
2016). Thus, we assume that,
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Hypothesis7a. Environmental concern positively influences consumer EV purchase


intention.
Hypothesis7b. Environmental concern positively influences perceived environment of EV
adoption.
Hypothesis7c. Environmental concern negatively influences perceived fee of EV adoption.

3.3 Demographic Control Variables


Although our study does not focus on the impact that demographical variables may have
on EV purchase intention, we include several of these as control variable in our model. The
demographic variables such as gender, age, income, and education have been examined to

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have impacts on EV purchase intention (e.g. Hackbarth and Madlener, 2016; Sang and Bekhet,
2015; Prakash et al., 2014), and thus there is a good reason for including them as controls in
the model. Among these control variables, gender has received considerable attentions. Most
research has regarded gender as a moderator and investigated its moderation effect on
consumer perception and behavior in technology adoption studies. Extant literature has
identified that males are more innovative and more likely to accept a novel technology than
females (e.g. Lee et al., 2010; Müller-Seitz et al., 2009), while females are more likely to
express higher level of environmental concern (Davidson and Freudenburg, 1996; Mostafa,
2007), perceive lower benefits (Siegrist, 2000), and perceive greater risks associated with

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technologies than males (Garbarino and Strahilevitz, 2004). Based on this, we will discuss the
moderation effect of gender later.

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4. Research method

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4.1. Measurement development
To ensure validity, items used to measure the constructs were adapted mainly from previous
studies to the context of this research. Items for EV purchase intention were adapted from

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Barbarossa et al. (2015). Items for perceived monetary benefit were selected from Ozaki and
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Sevastyanova (2011) and Barth et al. (2016). Items for perceived environment were derived
from Ozaki and Sevastyanova (2011). Items for perceived symbol were adapted from
Schuitema et al. (2013) and Noppers et al. (2014). Items for perceived risk were adapted from
Jansson (2011). Items for perceived fee and personal innovativeness were adapted from Yang et
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al. (2012). Items for environmental concern were adopted from Fujii (2006).
The original items were in English, and thus, we used a back-translation method to convert
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the statement into Chinese. Then, we distributed the final Chinese version to five professors for
review. The questionnaire was further modified based on their suggestions. Finally, we
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conducted a pilot test to ensure reliability and validity of the scale. We developed an online
version of our survey and posted its URL on a forum designed for communication among
academic researchers. Subjects who know about EVs were invited to finish the questionnaires.
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Finally, we have collected 45 responses. Analysis of the data shows that Cronbach’s alphas
were all above 0.7, which imply strong internal consistency of the constructs. Minor
amendments were made to the questionnaire according to the feedback from the respondents of
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the pilot study. The final scale and related references are presented in Appendix A. all items
were measured on seven-point Likert scales, ranging from strongly disagree (1) to strongly
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agree (7).

4.2. Data collection


Individuals knowledgeable on EVs were selected as subjects of this study. We placed our
questionnaire online through Wenjuanxing (http://www.sojump.com/), which is a professional
platform for online questionnaires with more than 2.6million sample sources in China.
Respondents received a monetary reward of 6 RMB when they successfully completed the
questionnaire. The survey was available online for about four weeks. We obtained 369 valid
responses after dropping invalid responses, such as those with a missing value, have the same
answer to all questions, or completed in less time. Table 1 shows the demographic characteristic

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of the sample. About 52.3% of the respondents were male, and most respondents were aged
between 31 and 50 years, and had bachelor degrees.
Table 1
Demographic characteristics of the sample.
Measure Item Count %
Gender Male 193 52.3
Female 176 47.7
Age ≤20 6 1.6

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21-30 68 18.4
31-40 148 40.1
41-50 124 33.6

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≥51 23 6.2
Education High school or below 8 2.2
Associate degree 59 16.0

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Bachelor’s degree 274 74.3
Master’s degree or above 28 7.6
Occupation Student 25 6.8

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Working 280 75.9
Unemployed 37 10.0
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Others 27 7.3
Monthly income <3000 55 14.9
3000-5000 125 33.9
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5000-7000 110 29.8


>7000 79 21.4
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5. Data analysis and results


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We used partial least squares (PLS), which is a powerful and widely used method to
examine model with latent variables (Chin et al., 2003), to examine the research model. We
firstly tested the reliability and validity of the measurement model, and then examined the
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structural model to test research hypotheses.

5.1. Measurement model


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We performed confirmatory factor analysis (CFA) to test reliability and validity of the
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measurement model. Table 2 shows that standard loadings of items were above 0.7. All
Cronbach’s alpha values were above 0.7, indicating that the scales were reliable (Nunnally
and Bernstein, 1978). The average variance extracted (AVE) for each construct was above 0.6,
indicating good convergent validity of the scales (Bagozzi and Yi, 1988). The composite
reliabilities (CR) of the constructs were above 0.8, indicating that the scales demonstrated
good internal consistency reliability (Nunnally and Bernstein, 1978).
Table 3 shows correlation and square roots of the AVE of each construct. The square roots
of AVE are represented on the diagonal. The diagonal elements are all greater than their
corresponding correlation coefficients with the construct. This result indicated that the scales
have good discriminant validity. As the data were self-reported and collected from a single
source, we conducted Harman’s one-factor test (Podsakoff et al., 2003) to examine the
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likelihood of the common method bias. The results showed that multiple factors were
extracted, and the largest explained variance of factors was 34.16%. This result indicated that
the common method bias was not a problem in our study.

Table 2
Scale properties.
Construct Items Standard loadings Cronbach's α CR AVE
Perceived monetary benefit PMB1 0.833 0.710 0.836 0.630
PMB2 0.751

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PMB3 0.794
Perceived environment PE1 0.810 0.886 0.917 0.688
PE2 0.880

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PE3 0.866
PE4 0.822

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PE5 0.764
Perceived symbol PS1 0.779 0.893 0.926 0.757
PS2 0.915
PS3 0.899

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PS4 0.880
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Perceived risk PR1 0.794 0.834 0.899 0.749
PR2 0.903
PR3 0.895
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Perceived fee PF1 0.950 0.903 0.954 0.912


PF2 0.960
Personal innovativeness PI1 0.910 0.895 0.927 0.761
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PI2 0.883
PI3 0.872
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PI4 0.822
Environmental concern EC1 0.909 0.874 0.923 0.799
EC2 0.893
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EC3 0.880
EV purchase intention EVPI1 0.901 0.908 0.942 0.844
EVPI2 0.921
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EVPI3 0.935
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Table 3
Correlation coefficient matrix and square roots of AVEs
PMB PE PS PR PF PI EC EVPI
PMB 0.793
PE 0.548 0.829
PS 0.424 0.388 0.870
PR -0.146 -0.128 -0.229 0.865
PF -0.364 -0.136 -0.135 0.307 0.955
PT 0.438 0.361 0.535 -0.210 -0.260 0.872
EC 0.473 0.507 0.233 0.039 -0.171 0.343 0.894
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EVPI 0.511 0.413 0.646 -0.281 -0.305 0.592 0.354 0.919
Note: Diagonal elements are the square root of AVE. These values should exceed the inter-construct
correlations for adequate discriminant validity.

5.2. Structural model


Fig. 2 shows the results of the hypothesis test. The total variance of EV purchase intention
explained by consumer perception and personality is 57.1%. All hypotheses were supported,
except for Hypothesis 2. With regard to perception, two dimensions of positive utility --

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perceived monetary benefit (β=0.128, p<0.01) and perceived symbol (β=0.399, p<0.001) were
found to have strong positive effect on EV purchase intention, thereby supporting H1 and H3.
Meanwhile, the relationship between perceived environment and EV purchase intention was

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not significant (β=0.048, p>0.05), and thus did not support H2. The two dimensions of negative
utility of perception -- perceived risk (β=-0.08, p<0.05) and perceived fee (β=-0.098, p<0.05)
had significant negative effects on EV purchase intention, thereby supporting H4 and H5. With

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regard to personality, personal innovativeness was found to have positive effects on EV
purchase intention (β=0.222, p<0.001) and perceived monetary benefit (β=0.438, p<0.001),
and have a negative effect on perceived risk (β=-0.21, p<0.001), thus supporting H6a, H6b and

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H6c; Environmental concern was found to have positive effects on EV purchase intention
(β=0.085, p<0.05) and perceived environment (β=0.507, p<0.001), and have a negative effect
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on perceived fee (β=-0.171, p<0.01), thus supporting H7a, H7b and H7c.
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Fig. 2 Results of hypothesis testing. Note: *p < 0.05; **p < 0.01; ***p < 0.001, n.s. non-significant.

Following the procedure suggested by Baron and Kenny (1986), we examined the
mediation effects of the research model by three steps: (1) independent variable should
significant affect dependent variable; (2) independent variable should significant affect
mediator; (3) we use both independent variable and the mediator to predict dependent variable,
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if the effect of mediator is significant and the effect of independent variable is not significant,
it can be concluded that the effect of independent variable on dependent variable is fully
mediated by the mediator; while if both the effects of mediator and independent variable are
significant, such effect is partially mediated by the mediator. As shown in Table 4, both the
independent variables and mediators have a significant effect on the dependent variable. That
is, the relationship between personal innovativeness and EV purchase intention is partially
mediated by perceived monetary benefit and perceived risk; and the relationship between
environmental concern and EV purchase intention is partially mediated by perceived fee.
We also considered other factors (age, gender, income, and education) as control variables

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in determining EV purchase intention. As shown in Fig. 2, income had a positive effect on EV
purchase intention, while age and education did not have any significant effect on it. We

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examined the effect of gender on each relationship following the procedure proposed by Chin
et al. (2003). We divided the full sample into male and female groups, and analyzed the effect
of gender by comparing the path coefficients between groups. The results are summarized in

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Table 5. We can observe that the path coefficients from personal innovativeness, perceived
monetary benefit, and perceived symbol to purchase intention of EVs for men are
significantly larger than those for women, which means men are more likely than women to

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purchase EVs because of personal innovativeness, perceived monetary benefit, and perceived
symbol of EV adoption. Besides, the path coefficients from perceived risk, perceived fee,
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and environmental concern to EV purchase intention are not significant for men but
significant for women, which indicates that perceived risk and perceived fee have stronger
negative effect on EV purchase intention for women than for men and women were more
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likely than man to purchase EVs because of environmental concern.

Table 4
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The results of mediation effects testing


IV M DV IV→DV IV→M IV+M→DV
TE

IV M
*** *** ***
PI PMB EVPI 0.276 0.438 0.222 0.128**
PI PR EVPI 0.276*** -0.210*** 0.222*** -0.080*
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EC PF EVPI 0.106** -0.171** 0.085* -0.098*


Note: *p<0.05, **p<0.01, ***p<0.001.

Table 5
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Moderation effect of gender


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Statistical comparison
Hypotheses Male(n=193) Female (n=176)
of paths (t-value)
** (n.s.)
H1:PMB→EVPI 0.124 0.090 6.381***
H2:PE→EVPI 0.046(n.s.) 0.072(n.s.) -
*** ***
H3:PS→EVPI 0.414 0.350 13.638***
H4:PR→EVPI -0.051(n.s.) -0.123** 18.084***
H5:PF→EVPI -0.055(n.s.) -0.171*** 26.457***
H6a:PI→EVPI 0.310*** 0.134* 32.323***
H6b:PI→PMB 0.422*** 0.459*** -8.57***
H6c:PI→PR -0.200*** -0.227*** 5.532***
(n.s.) *
H7a:EC→EVPI 0.066 0.099 -6.867***
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H7b:EC→PE 0.536*** 0.478*** 9.86***
H7c:EC→PF -0.071(n.s.) -0.319*** 45.248***
Note: *p<0.05, **p<0.01, ***p<0.001.

6. Discussion and implication

6.1. Discussion of results


This study explored how consumer perception and personality influence their intention to

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purchase EVs with a developed personality-perception-intention framework. Consumer
perception includes positive utility and negative utility based on the valence framework, which
proposes that consumers consider positive and negative effects of their behavior before making

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decisions. The key findings are discussed below.
First, the results suggest two types of positive utility have positive effects on consumer

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intention to purchase EVs. Specifically, perceived monetary benefit was found to positively
influence consumer EV purchase intention (H1), which conforms to the conclusion of previous
studies that financial benefit could motivate consumers to purchase EVs (Langbroek et al.,
2016). Consistent with the findings of prior research that symbolic attributes are important for

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consumers to adopt innovations (Noppers et al., 2016), this study found that perceived symbol
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positively influences consumer intention to purchase EVs (H3). Surprisingly, the effect of
perceived environment on consumer EV purchase intention was insignificant (H2). This result
might be because of the magnitude of the environmental problem, such that consumers do not
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believe their individual efforts could make a difference in solving the problem. Thus, although
consumers perceive the environmental attributes of EVs, they may think their EV purchase
behavior would be meaningless in protecting the environment.
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For negative utility, both perceived risk and perceived fee were found to have a negative
effect on consumer intention to purchase EVs (H4 and H5). The former is supported by the
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results of previous studies that perceived risk reduces consumer purchase intention (Garretson
and Clow, 1999; Shimp and Bearden, 1982); while the latter is consistent with the finding of
Luarn and Lin (2005), which indicated that higher perception of fee is associated with lower
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adoption intention of innovations. The negative effect of perceived fee on EV purchase


intention is also relatively stronger than that of perceived risk. This finding supports the
argument that high purchase price of EVs is the key barrier to EV widespread diffusion (Egbue
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et al., 2017).
Second, both two dimensions of personality had a significant influence on consumer EV
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purchase intention directly and indirectly. Consistent with the finding of previous research
(Jansson, 2011), personal innovativeness could improve consumer intention to purchase EVs
(H6a). Interestingly, personal innovativeness could indirectly enhance the intention by
increasing perceived monetary benefit or reducing perceived risk (H6b and H6c). This finding
might be because of the notion that individuals with high level of personal innovativeness could
easily envision monetary benefits of the innovation, which tend to weaken risks. Moreover,
environmental concern could strengthen consumer EV purchase intention directly (H7a), which
is consistent with the result of Sinnappan and Abd Rahman (2011). Meanwhile, environmental
concern could indirectly motivate intention by reducing perceived fee (H7b), this result might
be because of the willingness of consumers who care for the environment to pay more for

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eco-innovations, which makes the cost perception weak.
Finally, the moderation effects of gender were examined. Gender moderates the
relationships between personality and purchase intention, and the moderation effects are
different as associated with various dimensions of personality. The positive effect of personal
innovativeness on purchase intention is greater for males than for females, which supports the
results of previous studies (Lee et al., 2010; Müller-Seitz et al., 2009) While environmental
concern has stronger effect on purchase intention for females than for males, this result
indicates that women are more concerned about the environment than that of men (Davidson
and Freudenburg, 1996). Additionally, gender has significant moderation effects on the

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relationship between behavioral beliefs and purchase intention. Specifically, men are more
likely to purchase EVs because of positive utility as compared with women, while women are

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more reluctant to purchase EVs because of negative utility. This result conforms to the
conclusions of previous studies that men perceive more benefits of technologies (Siegrist,
2000), whereas women perceive higher levels of risk (Garbarino and Strahilevitz, 2004).

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6.2. Theoretical implications
The study has several interesting theoretical implications. First, unlike prior research that

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examined the impacts of consumer perception and individual characteristics separately, we
developed a personality-perception-intention research framework incorporating consumer
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perception and personality to have a holistic view on the determinants of EV purchase
intention. The results show that consumer perception and personality are important
determinants of EV purchase intention. Specifically, personality has an indirect effect on
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purchase intention by some perceptions. Therefore, our study contributes to a profound


understanding of the literature on EV adoption.
Second, other than previous studies that have investigated how the positive or negative
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utilities of EV use influence consumer adoption, we discussed positive and negative utilities
of using EVs based on the valence framework. In the valence framework, the positive and
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negative utilities are only measured with perceived benefit and perceived risk, respectively.
However, consumer perceptions include monetary and non-monetary sides, and thus, we
divided the positive aspect into three dimensions (perceived monetary benefit, perceived
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environment, and perceived symbol), and measured the negative aspect using two dimensions
(perceived risk and perceived fee). The results showed an intriguing finding that all positive
utilities, except perceived environment, are positively related to EV purchase intention, while
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both two dimensions of negative utility are negatively related to EV purchase intention. This
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finding contributes to a comprehensive understanding of the effects of consumer perception


on EV adoption.
Finally, we considered personal innovativeness and environmental concern as two
dimensions of personality. Existing literatures that analyzed the effect of consumer
characteristics on EV adoption are concentrated on demographic variables, such as age,
gender, income, and education, but neglect personality, which reflects consumer feelings and
emotions to events (Hirschberg, 1978). To fill this gap, we investigated how personal
innovativeness and environmental concern influence consumer intention to purchase EVs.
Personal innovativeness is a widely examined personality factor in innovation adoption
research, and environmental concern is an important determinant of adopting eco-innovation.
We found that these two personality factors have positive impact on EV purchase intention.
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This finding provides insight into the effects of consumer personality on EV adoption.

6.3. Practical implications


Our study provides important practical implications. First, our study revealed the positive
effects of perceived monetary benefit and perceived symbol on EV purchase intention,
Therefore, measures to increase consumers’ perception on monetary benefit and symbol of
using EVs can be taken. For example, the government could provide financial incentives (e.g.
subsidy, tax exemption), and the industry could offer rebates and coupons for EV consumer to
improve their perceived monetary benefit. The industry could propagate the symbolic meaning

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of using EVs through various media to enhance EV consumer perceived symbol. The more
monetary benefit and symbol the consumers are aware of, the more likely they would to

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purchase EVs.
Second, the significantly negative effects of perceived risk and perceived fee on EV
purchase intention demonstrated that the government and the industry need to decrease

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negative perception of consumers. For instance, the government should invest considerably in
the research and development of battery technology and the expansion of charging
infrastructures to mitigate uncertainties and consumers’ anxiety of EV adoption and usage. To

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reduce consumer perceived fee, the industry should try to reduce the cost of battery which
determines EV purchase price, and provide free installation of home charging piles for
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consumers.
Third, our findings indicated that personality plays a vital role in consumer intention to
purchase EVs. Personal innovativeness positively influenced purchase intention directly and
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indirectly via perceived monetary benefit and perceived risk, and thus, the industry should
disseminate new technologies applied in EVs to attract the attention of innovative consumers.
Environmental concern also has strong effect on EV purchase intention directly and indirectly
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through perceived cost. Therefore, the government and industry should launch publicity
campaigns to emphasize the importance of the environment and the seriousness of the current
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environmental problems. This strategy could make consumers care more about the
environment, making them more willing to adopt EVs.
Finally, moderation effects of gender suggest that the industry could provide
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personalization marketing for different groups. For example, men tend to have higher intention
to purchase EVs than women because of personal innovativeness and the positive utility of
perception. Hence, the industry could convey more information on the innovativeness and
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benefits of using EVs to these consumers.


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6.4. Limitations and future research


Several limitations should be noted when interpreting the results of this study. First, we
used an online survey platform to collect data. This method may result in sample bias because
consumers who do not use the internet are not included in our samples. Thus, future studies
may generalize our findings to offline consumers. Second, the dependent variable in our
research model is EV purchase intention, but not actual behavior. Although behavioral
intention is closely related to actual behavior (Hung et al., 2003; Tan and Teo, 2000), the
result of the research with actual behavior as dependent variable will be more satisfied. Thus,
future studies may investigate EV adoption by taking actual purchase behavior as dependent
variable in the research model. Besides, EVs in our study include all EV types, the results
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may be different between pure EV and hybrid EV or there may be differences in results
because of the level of EV brand. Thus, future studies may distinguish EV type and then
compare the results. Finally, our results might be specific to China because the sample was
obtained from China. Given the differences among countries, the results may change when
applying the research model to other countries. Thus, similar research may be conducted in
other countries.

7. Conclusion

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We developed a personality-perception-intention framework to examine the antecedents of
consumer intention to purchase EVs by integrating consumer perception and personality. Based

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on the valence framework, we considered the impacts of both positive and negative utilities of
consumer perceptions on purchase behavior. The former has three dimensions, namely,
perceived monetary benefit, perceived environment, and perceived symbol, while the latter has

SC
two dimensions, namely, perceived risk and perceived fee. We also investigated the influence
of two factors of personality (personal innovativeness and environmental concern) on
consumer intention to purchase EVs. We found that consumer perceptions and personality are

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important factors for their EV purchase intention. All positive utility have positive effect on
purchase intention, except for perceived environment, while both two dimension of negative
AN
utility have negative effect on purchase intention. Consumers with higher personal
innovativeness and environmental concern are more likely to purchase EVs.
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Acknowledgements

This work was supported by a grant from the National Natural Science Foundation of China
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(NSFC) (No. 71320107001; 71701075).


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Appendix A. Scale

Construct Items
EP

Perceived monetary benefit PMB1 Driving electric vehicles will help me spend less on fuel
PMB2 Driving electric vehicles will give me other government incentives
PMB3 Considering all costs, driving electric vehicles is no more expensive than
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driving conventional cars


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Perceived environment PE1 Driving an EV reduces the effects of climate change


PE2 Driving an EV reduces the carbon footprint
PE3 Driving an EV preserves the environment
PE4 Driving an EV reduces pollution level
PE5 Driving an EV reduces the consumption of natural resources
Perceived symbol PS1 Compared to a normal car, electric cars is not suitable for my lifestyle
(Reverse)
PS2 I would feel proud of driving an electric car
PS3 The electric car shows who I am
PS4 The electric car enhances my social status
Perceived risk PR1 I am afraid that the cruising range of EV cannot meet my expectation
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PR2 I am afraid that electric cars often break.
PR3 I am afraid that EVs mean a higher traffic risk for me
Perceived fee PF1 It would cost a lot to use an EV
PF2 There are financial barriers (e.g., having to pay for charging pile) to my using
an EV
Personal innovativeness PI1 If I heard about a new product, I would look for ways to experiment with it
PI2 I like to experiment with new products.
PI3 Among my peers, I am usually the first to explore new products

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PI4 In general, I am hesitant to try out new products (Reverse).
Environmental concern EC1 I think environmental problems are very important
EC2 I think environmental problems cannot be ignored

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EC3 I think we should care about environmental problems
EV purchase intention EVPI1 Next time I buy a car, I will consider buying an electric car
EVPI2 I expect to drive an electric car in the near future

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EVPI3 I have the intention to drive an electric car in the near future

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