Deanne Lorraine V.

Guinto
BSBA 3 FM

1. What is operation as an important business function?

-As an important business function, operations are engaged in the creation and
production that will support the customer's needs and provide them quality products and
services.

2. Define management?
-Management is a process of planning, organizing, directing, staffing, and controlling to
attain the desired business goals.

3. Describe operations management in business.

-Operations Management is concerned in the context of planning, organizing, controlling,
and supervising the process of producing goods and services.

4. Explain the importance of learning operations management?

-It is important to learn operations management because it will help us how to organize
people to be productive and profitable, how goods and services are produced, and how to be a
good manager who will manage, control and supervise goods and services effectively.

5. Identify the differences between production and service operations

- The administration of a set of operations related to the manufacture of materials or the
conversion of raw materials into final goods is referred to as production management.
Operational Management, on the other hand, is the field of management that deals with
the management of both product production and customer service.
- Companies that produce items are the only ones that have production management in
place. Operational management, on the other hand, maybe found in every firm.
Manufacturing firms, service-oriented businesses, banks, hospitals, and agents, among
others.

6. What is the role of OM in the organization

-The management of activities that are part of the production of goods and services is
the responsibility of operations management. Management of the operations process, including
design, planning, control, performance improvement, and operations strategy, are among their
direct responsibilities. Interacting with managers in other functional areas of the organization
whose roles have an impact on operations is one of their indirect responsibilities. Marketing,
finance, accounting, personnel, and engineering are examples of such areas.
7. Describe the scope of operations management
-Operations management is primarily concerned with converting input into physical
resources that meet the needs of customers. They must improve an organization's
effectiveness, efficiency, and adaptability.

Facility Location
The location of the event is an important consideration when designing a plant and other
infrastructure. The plant's inconvenient location can lead to an inconvenient plant location,
resulting in a significant waste of time, money, and resources. Following that, the plant's
position is focused on the business project's expansion. It also focuses on a variety of other
industries. Strategy, commodity diversification programs, shifting sources, raw materials, and a
variety of other factors are just a few examples.

Material Handling
The moving of materials from the storehouse to the machine, and from one machine to the next
during manufacture,' as defined by material handling, is a specialist activity for modern
manufacturing concerns. To begin, costs must be reduced through correct segmentation and
process. Second, facilities for treating goods must be maintained. The third point is that material
handling facilities improve performance, efficiency, and thus distribution speed. Finally, it lowers
development and production costs. In the construction of a new plant and the upkeep of existing
facilities, stock management is also a major concern.

Product Design
As a strategy for long-term growth and development, each corporate enterprise will plan,
produce, and implement new items. The largest issue facing businesses is developing and
marketing new products on the market. Three roles are required for the entire cycle of
recognizing the requirement for the physical processing of products. Firstly, Branding and
marketing. Two things: plants and creation. Lastly, manufacturing.

Process Design
Product design and creation offer a connection between marketing and consumer
demands and preferences. The relevant decisions in the process design stand
important. In addition, it evaluates the workflow for transforming the raw material to the
finished product. And in the end, to pick the workstation for each one used in the
workflow.

Production Planning And Control

The pre-production planning process comprises output planning and management. It

determines the exact route of each object and the product's starting and ending dates. Also
included is the sending of orders to output shops. It also keeps track of how things are produced
in accordance with orders.
8. List down and explain the current issues in business that affect operations management.

Globalization, sustainability, ethical conduct, inadequate communication, and system design are
just a few of the problems that operations managers encounter on a daily basis.

Globalization
- is defined as "a process of interaction and integration among people, companies, and
governments of other nations," and it is fueled by lower trade barriers, technological
improvements, and improved transportation. Operation managers are up against competitors
from across the street, across the country, and around the world.

Sustainability
-When discussing the concept of sustainability, it is often referred to as the Three Pillars of
Sustainability, which are social, environmental, and economic. Kay Miranda, a journalist for the
Houston Chronicle, defines business operational sustainability as "a method of evaluating
whether a business can maintain existing practices without putting future resources at risk."
Operations managers must be concerned with how their work affects safety, welfare,
communities, the environment, and economic sustainability, among other things.

Ethical Conduct
-A subset of business ethics is ethics, which "means to ensure that the production function
and/or activities are not harmful to either the consumer or society." In particular, organizations
should consider the effects of new technologies on people's safety and the environment as well
as animal testing and business deals.

Effective Communication
Being consistent and effective while communicating can be tough for anyone in any position
within an organization. The operations manager's difficulty is to be able to successfully interact
with all internal and external stakeholders. They must be able to successfully deliver their
message as well as process the messages being directed to them, whether they are talking to
someone on the factory floor or in the boardroom.

System Design
Operations managers must be aware of and effectively respond to the difficulties posed by
globalization, sustainability, ethical conduct, effective communication, and system design
because they work in interdisciplinary situations. As they actively support their organization's
objective and vision, operations managers must excel in the business, technical, and
interpersonal parts of their profession.