Alcatel OmniPCX Enterprise

Alcatel 4049 Attendant Console

NOTE:

Product specifications contained in this document are subject to change

without notice. Products and services described in this document may not be
offered in every country. For the most current information, please contact
your Alcatel representative or your Alcatel equipment provider.

Copyright (c) 2006 Alcatel. All rights reserved for all countries. This
document may not be reproduced in whole or in part without the express
written permission of Alcatel.

Alcatel® and the Alcatel logo are registered trademarks of Alcatel. All other
trademarks are the property of their respective owners.

The CE mark indicates that this product conforms to the following Council
Directives:
- 89/336/CEE (concerning electro-magnetic compatibility)
- 73/23/CEE (concerning electrical safety)
- 1999/5/CE (R&TTE)
 
 
 
 

     

Chapter 1
Overview

 Overview .................................................................................................... 1.1

 Description ............................................................................................... 1.1
 References to other modules ............................................................ 1.2

Chapter 2
Hardware connection

 Hardware required ................................................................................. 2.1

 Connection ............................................................................................... 2.1

Chapter 3
Binary remote loading

 General ....................................................................................................... 3.1

 Downloading ............................................................................................ 3.1
 Choice of language of the menus .............................................................. 3.1
 Downloading by direct access ................................................................... 3.1

 

      0-1
 

     

 Downloading by modem ............................................................................. 3.5

Chapter 4
Configuration procedure

 General ....................................................................................................... 4.1

 Attendant declaration as 4049 ........................................................... 4.1

0-2  

     
  

1 

1.1 Overview
The Alcatel 4049 PAC terminal is a graphical application enabling all attendant console
functions to be activated on a monitor (CRT or LCD). This application is equipped with an
Alcatel-specific MMK keyboard (Alcatel MultiMedia Keyboard) to enhance attendant
workstation ergonomics.
The Alcatel MMK keyboard is a PC type keyboard with an added set of function keys. It has an
audio function. An audio handset can be connected to the left or right side of the keyboard. A
40-key AOM extension keyboard can be added to the MMK keyboard.
This terminal is connected to an Alcatel OmniPCX Enterprise using a TA-MMK unit.

1.2 Description
The 4049 PAC, also called Alcatel 4049 attendant console, comprises:
- a TA-MMK Terminal Adaptor unit,
- an MMK keyboard with audio functions. The following can be connected to the keyboard:
• an audio handset (on the left or on the right),
• an AOM module (to the right of the keyboard).
- a monitor (LCD or CRT).
For further additional on the TA-MMK, see module TA-MMK (MMK V2) - Hardware description
.

Figure 1.1: Alcatel 4049 attendant console

        

   ! " 1-1
Chapter 1   ! "

1.3 References to other modules

The Alcatel 4049 attendant console is described in the following modules:
1. Console installation and connection:
• module Alcatel 4049 attendant console - Hardware connection
2. Console remote loading:
• module Alcatel 4049 attendant console - Binary remote loading
3. Console management:
• module Alcatel 4049 attendant console - Configuration procedure
4. Console user manual:
• module Alcatel 4049 attendant console - Console overview
• module Alcatel 4049 attendant console - Console features - Main telephone facilities
• module Alcatel 4049 attendant console - Console features - Additional telephone
facilities
• module Alcatel 4049 attendant console - Management from the attendant console -
SERVICE dynamic key
• module Alcatel 4049 attendant console - Management from the attendant console -
SERVICE dynamic key, continuation
• module Alcatel 4049 attendant console - Management from the attendant console -
PWT (DECT) dynamic key
• module Alcatel 4049 attendant console - Management from the attendant console -
GUIDE dynamic key
• module Alcatel 4049 attendant console - Programmable key features

1-2         

   ! "
  

2
   

2.1 Hardware required

- A monitor (LCD or CRT).
- An Alcatel MMK keyboard (ref 3AK 17043 AB ).
- A TA-MMK Terminal Adapter unit (ref 3AK 17095 AC ).
- An audio handset.
- Connection cables (see below).

2.2 Connection
The Alcatel MMK monitor and keyboard are connected on the back of the TA-MMK.
The audio handset is connected on the right or the left of the MMK keyboard.
An additional 4049 keyboard can be added to the MMK keyboard, it is connected on the back
of the MMK keyboard.

Figure 2.1: Connection to the TA-MMK unit

Connect the TA-MMK unit to:
1. the PBX (communication + power supply): cable with RJ45 connector ,
2. the CRT or LCD monitor (PAC configuration): VGA cable included with monitor ,
3. the Alcatel MMK keyboard: with the keyboard cable included (ref. 1AB 12217 0001) ,
For further additional on the TA-MMK, see module TA-MMK (MMK V2) - External connections
.

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Chapter 2 $"  !

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3   

3.1 General
After having connected the 4049 attendant console for the first time, you must proceed with
binary downloading.
The binary downloading tool is available via the "mtcl" account with the
"/DHS3bin/oneshot/mtcl/he_dow_tuner" command.
There are two different ways of using the "he_dow_tuner" command:
- with a system terminal directly connected to the PBX (direct access),
- with a terminal connected to a modem (access via modem).

3.2 Downloading
Before running the "he_dow_tuner" command, you can choose the language, either French
(FR0) or English (EN0) of the menus.

3.2.1 Choice of language of the menus

The procedure is as follows (choice of a menu in English):

  



   


3.2.2 Downloading by direct access

Note 1: the values in brackets are the default values.

#%        

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Chapter 3 &! '   ! (


 !"##$%&'(%)*+#

 ,- , . / 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
0 3   0
12222222222222222222222222222222222222222222222222222222222222222222222222220
12222222222222222222222222222222222222222222222222222222222222222222222222220
0%)*#() $4 '#5"6+"# 7777777777777777777 8  0
0*#()"#6 9+"&#$ 77777777777777777777777777777 8 : 0
0.($ 7777777777777777777777777777777777777777777777 8 ! 0
0 .,- %)*#() $4 777777777777777777777777 8  0
0;3. 6& 777777777777777777777777777777)5+( 8 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
12222222222222222222222222222222222222222222222222222222222222222222222222220
0<+ '%"' 8 : 0
0 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
0
0$8 =- />/ ? =@ A,/.? =B/C? 4 D.? E2 2
*$? = .0


Choose option 2: Download devices.

The following menu, "select type of set to be downloaded", is displayed:
0 0
0  ,- , . / 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
0 ;3B . .<B 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
12222222222222222222222222222222222222222222222222222222222222222222222222220
02 ('(    7777777777777777777777777777777 8  0
02>AF 777777777777777777777777777777777777777777777 8 ! 0
022, 2C3, 777777777777777777777777777777777777 8  0
02BF 777777777777777777777777777777777777777777777 8 G 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
12222222222222222222222222222222222222222222222222222222222222222222222222220
0<+ '%"' 8 G 0
0 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
0
0$8 =- />/ ? =@ A,/.? =B/C? 4 D.? E2 2
*$? = .0


3-2 #%        

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Choose option 7: Download.UA-PAC.

The following menu, "select type of download", is displayed:

 ,- , . / 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
0 ,- , 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
12222222222222222222222222222222222222222222222222222222222222222222222222220
0*#() (( $'"#$ 5 (( BF 8  0
0*#() $& $'"#$ 5 $& BF 8 : 0
0/./ 777777777777777777777777777777777777)5+( 8 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
12222222222222222222222222222222222222222222222222222222222222222222222222220
0<+ '%"' 8 0
0 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
0
0$8 =- />/ ? =@ A,/.? =B/C? 4 D.? E2 2
*$? = .0


Two downloading choices are then offered:

1. all sections of all PACs: this option is used to download all the sets selected by the
previous menu,
2. some sections of some PACs: this option is used to select a set (by its physical address)
and to download only the necessary parameters.
Note 2: it is highly advisable to download all the sections (or all the parameters).
1. Choice 1, all sections of all PACs

#%        

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Chapter 3 &! '   ! (


0  ,- , . / 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
0   0
12222222222222222222222222222222222222222222222222222222222222222222222222220
12222222222222222222222222222222222222222222222222222222222222222222222222220
0>/ 7777777777777777777 8  0
0 7777777777777777777 8 : 0
0 7777777777777777777 8 ! 0
0 7777777777777777777 8  0
0B. 7777777777777777777 8  0
0  7777777777777777777 8  0
0 7777777777777777777 8 G 0
03. 7777777777777777777 8 H 0
0 7777777777777777777 8 I 0
0 0
0 0
0 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
12222222222222222222222222222222222222222222222222222222222222222222222222220
0<+ '%"' 8 0
0 0
12222222222222222222222222222222222222222222222222222222222222222222222222220
0
0$8 =- />/ ? =@ A,/.? =B/C? 4 D.? E2 2
*$? = . 0

The program, in this case, only offers the selection of set language.
2. Choice 2, some sections of some PACs

0  ,- , . / 0
02222222222222222222222222222222222222222222222222222222222222222222222222221
0 F.3,  ,- , 0
02222222222222222222222222222222222222222222222222222222222222222222222222221
02222222222222222222222222222222222222222222222222222222222222222222222222221
0 '"# "##"#( &$  77777777777777777 8  0
0 '"# &$ :77777777777777777777777777777777 8 : 0
0 '"# F)  777777777777777777777777777777778 ! 0
0 '"# F)  :7777777777777777777777777777777 8  0
0 '"# F)  !7777777777777777777777777777777 8  0
0 '"# A  7777777777777777777777777777777 8 0
0 '"# A  :7777777777777777777777777777777 8  0
0 77777777777777777777777777777777777777 )5+( 8 2 0
0 0
0 0
0 0
0 0
02222222222222222222222222222222222222222222222222222222222222222222222222221
02222222222222222222222222222222222222222222222222222222222222222222222222221
0<+ '%"' 8 0
0 0
02222222222222222222222222222222222222222222222222222222222222222222222222221
0 0
0$8 =- />/ ? =@ A,/.? =B/C? 4 D.? E2 2
*$? = . 0

This option is particularly recommended for downloading a specific set in an installation.
It is advisable to download all the sections.

3-4 #%        

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 &! '   ! (

The program asks you to choose the language the same way as before.
The system asks for the shelf number of the board and of the set termination.
This following commands allow the set address to be ascertained:
• "termstat d": directory number,
• "termstat n": device number,
• "tradna": directory number,
• "tradeq": directory equipment.

3.2.3 Downloading by modem

Downloading by modem is identical to downloading by direct access except for the
presentation. Presentation, during downloading by modem, is simpler to accelerate the
downloading command.
The values in brackets are the default values.

0 
 !"##$%&'(%)*+# ("# 0
0# 9+"&# J?>AF!?CKL 8 0
0 0
0 J+ *#  5' % )*#()"#6 @ .J: <$?  K L 8 0
0 0
0*#()((? ,%:KL 8 0
0 0
0#6+6>/ ? :? !? ?B. ? ? G?3. H?IKL 0
0: 0
0
 !"##$%&'(%)*+# ("# 0
0# 9+"&# J?>AF!?CKL 8 0
0 0
0 J+ *#  5' % )*#()"#6 @ .J: <$?  K L 8 0
0 0
0*#()((? ,%:KL 8 0
0 0
0#6+6>/ ? :? !? ?B. ? ? G?3. H?IKL 0
0: 0
0 #) &$$6 ,- ,/; .  0
0  4J C #9  $#<$ 0
0
0

#%        

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Chapter 3 &! '   ! (

3-6 #%        

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4   

4.1 General
To put into service an Alcatel 4049 attendant console, the attendant must first be declared in
management on the OmniPCX. For further details concerning the different management
sections, consult the module Attendants - Configuration procedure .

4.2 Attendant declaration as 4049

Object name: Attendant > Attendant sets
Attributes:
Attendant Id : Enter the attendant reference number.
Attendant Group Id : Enter the attendant group number to which the set is
attached.
Shelf Address : According to site.
Board Address : According to site.
Equipment Address : According to site.
Set Type : Select PAC 2 equipts (mandatory)..
Entity Number : Enter the entity number assigned to the attendant.

Note: the TA-MMK power supply unit is ensured by the UA link, however, it is necessary to have 2
consecutive devices. These 2 devices are automatically assigned to the 4049 application
The attendant should be declared on the UA board devices 0, 2, 4, etc.

#)        

  !(*!  * 4-1
Chapter 4  !(*!  *

4-2 #)        

  !(*!  *