What to do if the reported wages are wrong

If any of your wages are missing or are not yours, or the amounts are wrong, contact a Tele-Center
immediately. Check your benefit book for the telephone number.

* If you are missing wages, we will ask for the exact dates you worked and the name, address
and phone number of the business or person who employed you. Have copies of your W-2s,
1099s, or check stubs that prove you earned wages handy when you contact us.

* If you have wages that are not yours, also let us know. If you receive benefits in error
because you did not tell us, you will have to repay them.

* If you are unemployed and able and available for full-time work, continue to request benefits
every two weeks while we are investigating missing or incorrect wages. We appreciate your
patience while we complete our investigation.

Were you unable to work If you could not work for seven weeks or more during any quarter of
during your base period? your base period due to medical reasons, call the Tele-Center to ask
about adjusting your base period wages.
Qualifying Provisions Your total base period wages must equal 37 times your weekly benefit
amount and you must have worked in at least 2 of the 4 quarters of
your base period. If you had a previous claim in a previous benefit
year, you must have earned at least 6 times your weekly benefit amount
before you are eligible to receive benefits on a new claim.

Income Taxes The Internal Revenue Service requires you to report your benefits as
income. TWC will send you a statement 1099-G telling you how much
you received in benefit payments for the prior year.
Penalties TWC audits unemployment claims. If you report incorrect information
on any claim, you may have to return benefits TWC paid to you and
give up your right to future benefits. Penalties may include fines and/or
imprisonment, or both.

How we calculate your benefit amount

* Your base period is the first four of the last five completed quarters before the quarter that
you file for benefits. Quarters are the three-month periods: January-March, April-June,
July-September, October-December. See your Benefits Booklet for a more complete
explanation of the base period.

* To compute your weekly benefit amount, we select the base period quarter with the highest
wages. We divide that number by 25 and round to the nearest dollar. That is your weekly
benefit amount. It cannot exceed the maximum set by law.

* To calculate your maximum benefit amount for the year, we multiply your weekly benefit amount
by 26 and compare it to 27% of the total wages you earned in your base period. Your
maximum benefit amount is the LESSER of the two numbers.

Note: You have one year to draw benefits based on these wages, but your benefits will not last the
full year. You cannot receive more than the maximum amount on the front of this statement.

BM100F 2/06/07