Proposal For : Prithvi Palace Durg

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 Who We Are
WE ARE EXPERTS IN HOTEL CONSULTING. DISCOVER THE
BENEFITS OF OPTIMISED HOTEL MANAGEMENT AND
ADMINISTRATION.
THE ROLE OF STRATEGIC HOSPITALITY
It is the our role to “feel the situation” and make a preliminary diagnosis during the
first meeting with the head of the hotel, always acting with integrity and in the best
interests of the client.
we are equipped with the proper tools and experience to solve the problem, make
the changes and improvements needed. we are honest with the customer and offer an
opinion on the effectiveness of a generic Customer Service session, explaining the
need to address the root of the problem before the actual delivery of training sessions
to the front-line employees.
We offer solutions for the aspects that normally cause difficulties for hotel
management. We implement strategies aimed at improving the quality of service,
guiding the management of staff, defining prices and distribution channels and
attaining the desired increase in revenue.
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HOW ARE WE GOING TO HELP YOU WITH OUR HOTEL CONSULTING
SERVICE?
SITUATION ASSESSMENT
By undertaking a thorough study of the facilities, service, procedures, positioning, staff and many
other parameters, we will find out the actual situation and produce an initial assessment of your hotel,
with its pros and cons. This will be the starting point for our Hotel Consulting service, through which
we will aim to attain the highest levels of productivity and quality for your hotel.
PLANNING OF STRATEGIES AND OBJECTIVES
We will produce a formal declaration of the objectives to attain and we will establish the strategies
that will define the course of action to achieve them, encompassing absolutely every aspect of the
administration of a hotel, from staff management to the way in which bookings are made, along with
Revenue Management, marketing strategies and the positioning of the hotel in the target market.
PARTICIPATION OF ALL THE PARTIES
Having established the course of action, it is necessary to ensure that each of the components involved
in the operations of your hotel or tourist establishment are up-to-date with new changes. During this
stage, we will instruct both staff members and the owners themselves, in order to achieve the
cohesion we seek for the purpose of adapting to the interests of the project.
IMPLEMENTATION OF SOLUTIONS
Now that the objectives are clear, and all the staff and other members of the hotel ecosystem have
been informed, the key moment arrives: the implementation, where we will put into practice each
new measure that we have adopted. Subsequently, we will carry out periodic measurements in order
to find out performance, analyse the results obtained and redefine the steps to take.

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Why do you need a business plan?

 The Hospitality business is a highly competitive industry with many variations and
here Hard work, great food, and the will to succeed are not enough.
 A business plan is essential for most new hotel owners. It is absolutely imperative
for a prospective hotelier. By writing a business plan, you do two things:
 You show the banker you have a clear and concise plan for getting your hotel up and
running.
 You learn about all the different moving parts of hotel business, as well as your
competition and the market.

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It’s an all-inclusive solution that helps you to optimize:
 Quality of your asset
 Your brand positioning
 Service delivery
 Precise and detailed revenue forecasting
 Margin controls tied to forecast models
 Revenue generation and increasing bottom-line profits you.

There are three things that make for a successful business.

 The first is desirability. If people don’t want or need what you offer, you have a
fundamental problem.
 The second is profitability. If people love what you provide but it costs more to
make than you can sell it for, you won’t be around for long.
 The third is longevity. There’s no point making a fortune today if you lose it all
tomorrow. If you sell all your rooms a day, the more days you sell all those
rooms, the better.
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 Scope Of Work
We can assist in the design and the planning of the project facilities in cooperation with the appointed
designers, consultants and other specialists to provide advice and specifications in the following areas:
(a)Overall concept and operational layout of the project.
(b)Operational requirements for the property
(c)Layouts and requirements for:
• Guest rooms
• Guest services
• Public areas
• Service areas
• Staff facilities
• Recreation facilities
• Back of house and other support facilities
(d) Kitchen design and equipment placement
(g) Floor, wall and ceiling finishing and treatment
(h) Staff uniform
(I) Property based artwork
(J) Menu Engineering
(I) Employees Recruitment and Training
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 Scope Of Work
Pre Opening Services
(a)Preparationof the pre-opening budget and financial forecast for the first year of
the hotel operations.
(b)Preparation of working capital calculations, accounting and purchasing policies.
(c)Preparation of manning guide and recruitment schedules, HR administration plans,
salary structure and benefits, leave systems and the hotel HR handbook on policies
and regulations.
(d)Preparation of hotel SOPs ( Standard Operating Procedures) which the owner can
use for continuous training. We take a very practical approach on SOPs and they are
simple, task oriented and easily executable.
(e)Preparation of Sales and Marketing plan which will cover above the line and below
the line activities targeting all the various client groups of the hotel.
(f)Preparation of the hotel’s sales and marketing collaterals.
(g)Assist and advise on the selection of a suitable PR agency and the hotel’s PR plans.
(h)Test runs on the operations of the hotel prior to opening.
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 Hotel Management Services

Introduction Strategic Hotels Pvt Ltd provides a holistic hotel

management service which will assist the hotel owner set up the
hotel’s key objectives, milestones and the entire hotel’s
operating and management system. Generally, a hotel
management service will encompass the below.

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 Hotel Management Services
Financial Accounting

(a) Accounting System which will spell out the work process and
procedures in financial control, banking and accounting.
(b) Performance management reports will be generated for
management to track revenue performance, profit margins
and other main key performance indicators ( KPIs)
(c) To deliver drafts of accounts to the Independent Accountant
for audit.
(d) Administration and ongoing training within the Finance
department of the hotel

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 Hotel Management Services
Annual Business Plan

(a) Supervise and recommend the Annual Business Plan of the

hotel which will include Annual Budgets and KPIs, cash flow
projections, capital cost expenditures and a detail strategy
paper to deliver the plans.
(b) Annual Sales and Marketing plans on how to drive revenue
(c) Cost and purchasing controls on how to manage operating
expenses

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 Hotel Management Services
Day to day operations

To be accountable to supervise, manage and trouble shoot on

the daily operations of the hotel.

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 Hotel Management Services
Quality Assurance

To conduct business intelligence annual management operating

reviews and audits are carried out at the hotels. Our audit team
specializing on this will travel to the hotel to conduct audits at
an operating and management level to ensure the operating
systems are still intact and continue to meet the brand
standards.

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 Hotel Management Services
Maintenance

(a) To plan and execute a maintenance programme for the hotel

that will keep the capital assets of the hotel in good working
condition.
(b) To recommend an asset change or upgrade if required.

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 Hotel Management Services
Management Staff

Selecting and managing a qualified and experience team at the

hotel to ensure the hotel delivers its promised performance.

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www.gajananshirke.co.in