DRIVER INFORMATION & MULTIMEDIA
AUDIO, VISUAL & NAVIGATION SYSTEM
CONTENTS
AUDIO SYSTEM
PRECAUTION ............................................... 2
PRECAUTIONS ................................................... 2
Precautions for Removing Battery Terminal ............. 2
SYSTEM DESCRIPTION .............................. 3
COMPONENT PARTS ........................................ 3
Component Parts Location ........................................ 3
Audio Unit .................................................................. 3
Speaker ..................................................................... 4
SYSTEM .............................................................. 5
AUDIO SYSTEM .......................................................... 5
AUDIO SYSTEM : System Description ..................... 5
AUDIO SYSTEM : Circuit Diagram ........................... 5
HANDLING PRECAUTION ................................. 6
Audio ......................................................................... 6
ECU DIAGNOSIS INFORMATION ............... 7
AUDIO UNIT ........................................................ 7
Reference Value ....................................................... 7
WIRING DIAGRAM ....................................... 8
AUDIO SYSTEM .................................................. 8
Wiring Diagram ......................................................... 8
BASIC INSPECTION ................................... 10
DIAGNOSIS AND REPAIR WORKFLOW .........10
Revision: 2014 August AV-1
SECTION AV B
E
Work Flow ................................................................10 F
DTC/CIRCUIT DIAGNOSIS ......................... 12
POWER SUPPLY AND GROUND CIRCUIT .... 12 G
AUDIO UNIT ...............................................................12
AUDIO UNIT : Diagnosis Procedure .......................12 H
SOUND SIGNAL CIRCUIT ................................ 13
Diagnosis Procedure ...............................................13
I
SYMPTOM DIAGNOSIS .............................. 15
AUDIO SYSTEM SYMPTOMS .......................... 15
J
Symptom Table .......................................................15
NORMAL OPERATING CONDITION ............... 16
Description ...............................................................16 K
NO SOUND COMES OUT OR THE LEVEL OF
SOUND IS LOW ................................................ 17
L
Description ...............................................................17
Diagnosis Procedure ...............................................17
NOISE IS MIXED WITH AUDIO ........................ 18 M
Description ...............................................................18
Diagnosis Procedure ...............................................18
REMOVAL AND INSTALLATION ............... 19 AV
AUDIO UNIT ...................................................... 19
Removal and Installation .........................................19 O
FRONT DOOR SPEAKER ................................ 20
Removal and Installation .........................................20
P
AD0
 PRECAUTIONS
< PRECAUTION > [AUDIO SYSTEM]

PRECAUTION
PRECAUTIONS
Precautions for Removing Battery Terminal INFOID:0000000010430096

• When removing the 12V battery terminal, turn OFF the ignition
switch and wait at least 30 seconds.
NOTE:
ECU may be active for several tens of seconds after the ignition
switch is turned OFF. If the battery terminal is removed before ECU
stops, then a DTC detection error or ECU data corruption may
occur.
• For vehicles with the 2-batteries, be sure to connect the main bat-
tery and the sub battery before turning ON the ignition switch.
NOTE:
If the ignition switch is turned ON with any one of the terminals of
SEF289H
main battery and sub battery disconnected, then DTC may be
detected.
• After installing the 12V battery, always check "Self Diagnosis Result" of all ECUs and erase DTC.
NOTE:
The removal of 12V battery may cause a DTC detection error.

Revision: 2014 August AV-2 AD0

 COMPONENT PARTS
< SYSTEM DESCRIPTION > [AUDIO SYSTEM]

SYSTEM DESCRIPTION A
COMPONENT PARTS
Component Parts Location INFOID:0000000010041540
B

G
JSNIA7090ZZ

No. Component Function

H
Front door speaker RH AV-4, "Speaker"

Audio unit AV-3, "Audio Unit"

Front door speaker LH AV-4, "Speaker" I

Audio Unit INFOID:0000000010430170

J
DESCRIPTION
• Controls auxiliary input functions.
• Sound signals are output to each speaker. K
• Audio unit is comprised of the following parts.

Component Description L
Power ON/OFF button Button to turn ON/OFF the power to the audio unit
Microphone Microphone to use hands-free phone
M
Universal mobile holder Install external device
AUX jack AUX jack for playing external device
JSNIA7012ZZ
USB connector Connector for USB charging only AV
Volume knob Volume adjustment

Specification
O

Component Description Remarks

Connect to external device P
AUX Jack 3.5 mm Socket (Analog input/output)
(wired)
Battery charge function
(incl. iPhone, smart phone)
Cellular phone with USB charging Should comply to USB 2.0 specifications
USB connector for charging with auto cutoff for overcharg-
ing protection.
MP3 players with USB charging Battery charge function

Revision: 2014 August AV-3 AD0

 COMPONENT PARTS
< SYSTEM DESCRIPTION > [AUDIO SYSTEM]
Component Description Remarks
Amplifier Max Power Output 30W —
Speaker output 4 Ω × 4ch —
Type Condenser microphone —
Microphone Sensitivity 2.5 ± 1.5dB —
Frequency response 0 ± 3db in between 200Hz and 5.6kHz. —
NOTE:
In all cases, connectivity to the cellular phones/ MP3 is to be provided by wired solution using the Mobile
Jack.
Speaker INFOID:0000000010430171

FRONT DOOR SPEAKER

• φ 16 cm (6.5 in) speaker is installed to the bottom of the front door.
• Sound signal is input from the audio unit to output high, mid, and
low range sounds.

Rated input : 20 W
Maximum
: 30 W
input
Impedance :4Ω

JSNIA7182ZZ

Revision: 2014 August AV-4 AD0

 SYSTEM
< SYSTEM DESCRIPTION > [AUDIO SYSTEM]
SYSTEM
A
AUDIO SYSTEM
AUDIO SYSTEM : System Description INFOID:0000000010041543
B
SYSTEM DIAGRAM
C

E
JSNIA7013GB

SYSTEM DESCRIPTION F
Audio unit connects the external device (cellular phone/MP3 players) for audio system & hands-free tele-
phone.
AUX Function G
• When the external device is connected to the AUX (auxiliary) input jack of the audio unit, the external device
inputs a sound signal to the audio unit.
• The audio unit outputs a sound signal to each speaker.
• AUX function uses 3.5 mm (4PIN or 3PIN) 2 terminal AUX-IN cable. H

USB Connection
External device is charged when connected to USB connector.
I
NOTE:
USB connector cannot play music files only by a charge function.
Hands-Free Telephone Function
J
• When a cellular phone is connected to an AUX (auxiliary) input jack, can talk with a microphone with a built-
in audio unit.
• Hands-free telephone function uses 3.5 mm (4PIN) 2 terminal AUX-IN cable.
NOTE: K
Hands-free telephone function is not supported about some models.
AUDIO SYSTEM : Circuit Diagram INFOID:0000000010436860
L

AV

JSNIA7014GB

Revision: 2014 August AV-5 AD0

 HANDLING PRECAUTION
< SYSTEM DESCRIPTION > [AUDIO SYSTEM]
HANDLING PRECAUTION
Audio INFOID:0000000010429233

• Never insert a wrong cable in a USB connector.

• Never remove the AUX cable from the extra device before remove the extra device from the universal
mobile holder.
• Never connect or disconnect the USB device while driving.
• Never force the USB device into the USB connector.
• Inserting the USB device tilted or upside-down into the port may damage the USB device and the port. Make
sure that the USB device is connected correctly into the USB port.
• The universal mobile holder is fixed when turn the adustment screw clockwise, loosed when turn the adjust-
ment screw counterclockwise.
NOTE:
• Never pull out universal mobile holder by force.
• Never use a tool, in order to prevent damage.

Revision: 2014 August AV-6 AD0

 AUDIO UNIT
< ECU DIAGNOSIS INFORMATION > [AUDIO SYSTEM]

ECU DIAGNOSIS INFORMATION A

AUDIO UNIT
Reference Value INFOID:0000000010041547
B

TERMINAL LAYOUT
C

JSNIA7015ZZ

PHYSICAL VALUES F

Terminal
Description
(Wire color) Standard val- Reference value G
Condition
Input/ ue (Approx.)
+ – Signal name
Output
H

Outputs wave
2 3 [Ignition switch ON] from synchro-
Sound signal LH (+) Output I
(GR) (P) • Sound signal output nized with
sound.

SKIB3609E J
3
— Sound signal LH (−) — — — —
(P)
7 K
Ground ACC power supply Input [Ignition switch ACC] 10.8 – 15.6 V Battery voltage
(BR)
[Ignition switch ON]
— 0V
• Lighting switch is OFF L
9
Ground Illumination signal Input [Ignition switch ON]
(O)
• Lighting switch is 1st or 7.0 V or more 12.0 V
2nd.
M

Outputs wave
11 12 [Ignition switch ON] from synchro-
AV
Sound signal RH (+) Output
(O) (V) • Sound signal output nized with
sound.
O
SKIB3609E

12
— Sound signal RH (−) — — — —
(V)
P
19
Ground Battery power supply Input [Ignition switch OFF] 10.8 – 15.6 V Battery voltage
(LG)

Revision: 2014 August AV-7 AD0

 AUDIO SYSTEM
< WIRING DIAGRAM > [AUDIO SYSTEM]

WIRING DIAGRAM
AUDIO SYSTEM
Wiring Diagram INFOID:0000000010041548

JRNWD2098GB

Revision: 2014 August AV-8 AD0

 AUDIO SYSTEM
< WIRING DIAGRAM > [AUDIO SYSTEM]

AV

JRNWD7784GB

Revision: 2014 August AV-9 AD0

 DIAGNOSIS AND REPAIR WORKFLOW
< BASIC INSPECTION > [AUDIO SYSTEM]

BASIC INSPECTION
DIAGNOSIS AND REPAIR WORKFLOW
Work Flow INFOID:0000000010041549

OVERALL SEQUENCE

JSNIA0669GB

Reference 1···Refer to AV-15, "Symptom Table".

DETAILED FLOW
1.CHECK SYMPTOM
Check the malfunction symptoms by performing the following items.
• Interview the customer to obtain the malfunction information (conditions and environment when the malfunc-
tion occurred).
• Check the symptom.

>> GO TO 2.
2.PERFORM DIAGNOSIS BY SYMPTOM
Perform the relevant diagnosis referring to the diagnosis chart by symptom. Refer to AV-15, "Symptom Table" .

>> GO TO 3.
3.REPAIR OR REPLACE MALFUNCTIONING PARTS
Repair or replace the malfunctioning parts.

>> GO TO 4.
4.FINAL CHECK
Revision: 2014 August AV-10 AD0
 DIAGNOSIS AND REPAIR WORKFLOW
< BASIC INSPECTION > [AUDIO SYSTEM]
Perform the operation to check that the malfunction symptom is solved or any other symptoms are present.
Is there any symptom? A
YES >> GO TO 2.
NO >> INSPECTION END
B

AV

Revision: 2014 August AV-11 AD0

 POWER SUPPLY AND GROUND CIRCUIT
< DTC/CIRCUIT DIAGNOSIS > [AUDIO SYSTEM]

DTC/CIRCUIT DIAGNOSIS
POWER SUPPLY AND GROUND CIRCUIT
AUDIO UNIT
AUDIO UNIT : Diagnosis Procedure INFOID:0000000010041550

1.CHECK FUSE
Check for blown fuses.

Power source Fuse No.

Battery #12
Ignition switch ACC or ON #19
Is inspection result normal?
YES >> GO TO 2.
NO >> Be sure to eliminate cause of malfunction before installing new fuse.
2.CHECK POWER SUPPLY CIRCUIT
Check voltage between audio unit harness connectors and ground.

(+)
Voltage
Signal name Audio unit (-) Ignition switch position
(Approx.)
Connector Terminal
Battery power supply 19 OFF
M46 Ground Battery voltage
ACC power supply 7 ACC
Is inspection result normal?
YES >> INSPECTION END
NO >> Check harness between audio unit and fuse.

Revision: 2014 August AV-12 AD0

 SOUND SIGNAL CIRCUIT
< DTC/CIRCUIT DIAGNOSIS > [AUDIO SYSTEM]
SOUND SIGNAL CIRCUIT
A
Diagnosis Procedure INFOID:0000000010477773

1.CHECK SOUND SIGNAL B

1. Turn ignition switch OFF.
2. Disconnect each front door speaker harness connector.
3. Turn ignition switch ON. C
4. Check the signal between the front door speaker harness connector terminals as per the following condi-
tion.
Front door speaker LH D
Front door speaker LH
Terminal
Standard value Reference value E
Connector (+) (−)
Terminal

Outputs wave from syn-

D4 1 2 G
chronized with sound.

SKIB3609E H
Front door speaker RH

Front door speaker RH

I
Terminal
Standard value Reference value
Connector (+) (−)
Terminal J

K
Outputs wave from syn-
D24 1 2
chronized with sound.

L
SKIB3609E

Is the inspection result normal?

M
YES >> INSPECTION END
NO >> GO TO 2.
2.CHECK SOUND SIGNAL CIRCUIT AV
1. Turn ignition switch OFF.
2. Disconnect audio unit harness connector.
3. Check the continuity between audio unit harness connector and front door speaker harness connector.
O
Front door speaker LH

Audio unit Front door speaker LH

Continuity
Connector Terminal Connector Terminal P
2 1
M46 D4 Existed
3 2

Revision: 2014 August AV-13 AD0

 SOUND SIGNAL CIRCUIT
< DTC/CIRCUIT DIAGNOSIS > [AUDIO SYSTEM]
Front door speaker RH

Audio unit Front door speaker LH

Continuity
Connector Terminal Connector Terminal
11 1
M46 D24 Existed
12 2
Is the inspection result normal?
YES >> Replace the audio unit. Refer to AV-19, "Removal and Installation".
NO >> Repair or replace the harness or connector.

Revision: 2014 August AV-14 AD0

 AUDIO SYSTEM SYMPTOMS
< SYMPTOM DIAGNOSIS > [AUDIO SYSTEM]

SYMPTOM DIAGNOSIS A
AUDIO SYSTEM SYMPTOMS
Symptom Table INFOID:0000000010041562
B

Symptoms Possible cause/Check item Reference

C
Audio unit does not start. Audio unit power supply and ground circuit. AV-12
Symptom diagnosis
No sound comes out or the level of sound is low. AV-17
“NO SOUND COMES OUT OR THE LEVEL OF SOUND IS LOW”
D
Symptom diagnosis
Noise is mixed with audio. AV-18
“NOISE IS MIXED WITH AUDIO”

AV

Revision: 2014 August AV-15 AD0

 NORMAL OPERATING CONDITION
< SYMPTOM DIAGNOSIS > [AUDIO SYSTEM]
NORMAL OPERATING CONDITION
Description INFOID:0000000010041563

Symptoms Cause and Counter measure

Files with extensions other than “.MP3 (.mp3)”, “.WMA (.wma)” cannot be played. In addition, the
Cannot play character codes and number of characters for folder names and file names should be in compli-
ance with the specifications.
It takes a relatively long time before If there are many folder or file levels on the MP3/WMA CD, or if it is a multisession disc, some
the music starts playing. time may be required before the music starts playing.
The writing software and hardware combination might not match, or the writing speed, writing
Music cuts off or skips
depth, writing width, etc., might not match the specifications. Try using the slowest writing speed.
Skipping with high bit rate files Skipping may occur with large quantities of data, such as for high bit rate data.
When a non-MP3/WMA file has been given an extension of “.MP3 (.mp3)”, “WMA (.wma)” or
Move immediately to the next song
when play is prohibited by copyright protection, there will be approximately 5 seconds of no sound
when playing.
and then the player will skip to the next song.
The songs do not play back in the The playback order is the order in which the files were written by the writing software. Therefore,
desired order. the files might not play in the desired order.
The majority of rattle sounds are not indicative of an issue with the speaker, usually something
Buzz/rattle sound from speaker
nearby the speaker is causing the rattle.
Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other
sources, is not a malfunction.
NOTE:
• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking
the signal.
• Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the
antenna and the waves reflected by mountains or buildings.

Revision: 2014 August AV-16 AD0

 NO SOUND COMES OUT OR THE LEVEL OF SOUND IS LOW
< SYMPTOM DIAGNOSIS > [AUDIO SYSTEM]
NO SOUND COMES OUT OR THE LEVEL OF SOUND IS LOW
A
Description INFOID:0000000010477742

B
No sound comes out or the level of sound is low.
• No sound from all speakers.
• Only a certain speaker (front right or left) does not output sound.
C
Diagnosis Procedure INFOID:0000000010477743

1.CHECK MALFUNCTIONING SPEAKER D

Check the malfunctioning speaker.
Which speaker is malfunction?
All speakers>>GO TO 2. E
Only a certain speaker>>GO TO 3.
2.CHECK AUDIO UNIT POWER SUPPLY AND GROUND CIRCUIT
Check the power supply and the ground circuit of audio unit. Refer to AV-12, "AUDIO UNIT : Diagnosis Proce- F
dure".
Is the inspection result normal?
G
YES >> Replace the audio unit. Refer to AV-19, "Removal and Installation".
NO >> Repair the power supply and the ground circuit.
3.CHECK SPEAKER HARNESS CONNECTOR H
Check the applicable speaker harness connector connection.
Is the inspection result normal?
YES >> GO TO 4. I
NO >> Repair the harness connector connection.
4.CHECK SOUND SIGNAL
J
Check the sound signal circuit. Refer to AV-13, "Diagnosis Procedure".
Is the inspection result normal?
YES >> Replace the malfunctioning speaker. Refer to AV-20, "Removal and Installation". K
NO >> Repair or replace detected malfunctioning parts.

AV

Revision: 2014 August AV-17 AD0

 NOISE IS MIXED WITH AUDIO
< SYMPTOM DIAGNOSIS > [AUDIO SYSTEM]
NOISE IS MIXED WITH AUDIO
Description INFOID:0000000010477744

Noise is mixed with audio

• Noise comes out from all speakers.
• Noise comes out only from a certain speaker (front right or left).
Diagnosis Procedure INFOID:0000000010477745

1.CHECK MALFUNCTIONING SPEAKER

Check the malfunctioning speaker.
Which speaker is malfunction?
All speakers>>Replace audio unit. Refer to AV-19, "Removal and Installation".
Only a certain speaker>>GO TO 2.
2.CHECK SPEAKER INSTALLATION
Check the installation of speaker (e.g. backlash and looseness) and harness connector connection.
Is the inspection result normal?
YES >> GO TO 3.
NO >> Repair or replace detected malfunctioning parts.
3.CHECK SOUND SIGNAL
Check the sound signal circuit. Refer to AV-13, "Diagnosis Procedure".
Is the inspection result normal?
YES >> Replace the malfunctioning speaker. Refer to AV-20, "Removal and Installation".
NO >> Repair or replace detected malfunctioning parts.

Revision: 2014 August AV-18 AD0

 AUDIO UNIT
< REMOVAL AND INSTALLATION > [AUDIO SYSTEM]

REMOVAL AND INSTALLATION A

AUDIO UNIT
Removal and Installation INFOID:0000000010041564
B

REMOVAL
1. Remove the cluster lid C. Refer to IP-12, "Removal and Installation". C
2. Remove the screws and disconnect the connector.
3. Remove the audio unit from the vehicle.
4. The universal mobile holder is pulled to the front and remove D
from the audio unit.

F
JSNIA7016ZZ

INSTALLATION
G
Install in the reverse order of removal.

AV

Revision: 2014 August AV-19 AD0

 FRONT DOOR SPEAKER
< REMOVAL AND INSTALLATION > [AUDIO SYSTEM]
FRONT DOOR SPEAKER
Removal and Installation INFOID:0000000010041565

REMOVAL
1. Remove the front door finisher. Refer to INT-13, "Removal and Installation".
2. Remove the screws and disconnect the connector to remove
the front door speaker.

JSNIA6727ZZ

INSTALLATION
Install in the reverse order of removal.

Revision: 2014 August AV-20 AD0