DCX Past-Attendees-List 2022 V1

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March 29–30, 2022

Past Attendee List

DigitalCustomerExp.com
The 8th Annual Digital Customer Experience Summit is North America’s leading CX event.
Returning virtually on March 29-30, 2022, it is designed to help VPs, Directors and CXOs leverage
digital customer experience solutions.

Connect with 450+ intent-based buyers, and benefit from valuable digital activation opportunities to
increase your revenue.

Event in Numbers

450+ 10+ 8
Attendees Hours of Networking Exclusive Panels

350+ 40+
Unique Companies Represented Top CX Speakers

Interested in meeting senior buyers attending the event and increasing your sales pipeline? © Strategy Institute
contact: sreedha@strategyinstitute.com• 437-970 -6282 DigitalCustomerExp.com 2
Who You Can Meet...

$1M 50:1 10k 96%


Average Attendee Expected Delegate-to-Sponsor Current Database Overall Delegate
Spend on SaaS Technology Ratio Community Size Satisfaction

TITLES

Chief/VP/Director of CX 36%

Chief/VP/Director of Marketing 25%

Chief/VP/Customer Care 17%

Chief/VP/Director of Operations 14%

Other 8%

INDUSTRIES

Financial 23%

Public Sector 19%

Retail 15%

Hospitality & Food 12%

Telecommunications 9%

Pharmaceuticals/Healthcare 8%

Transportation 7%

Utilities 7%

Interested in meeting senior buyers attending the event and increasing your sales pipeline? © Strategy Institute
contact: sreedha@strategyinstitute.com• 437-970 -6282 DigitalCustomerExp.com 3
Digital Customer Experience Past Attendees

Attendee Snapshot
Title Organization
Chief Customer & Innovation Officer Altima
Chief Customer and Partner Officer Microsoft
Chief Customer Experience and Marketing Officer Conversa Health
Chief Customer Experience Officer Federation of Canadian-Brazilian Businesses
Chief Customer Experience Officer Hayes|MDaudit
Chief Customer Experience Officer Purpose Financial
Chief Customer Officer Intelisys Aviation Inc.
Chief Executive Officer - CX Research and Strategy Key Lime Interactive LLC
Chief Happiness Officer JoAnna Brandi & Company, Inc.
Chief Marketing Officer Two Point Capital Management
Chief Marketing Officer Leaders Credit Union
Chief Revenue and Customer Experience Officer United Methodist Publishing House
Chief Senior Project Manager, Customer Experience Defense Intelligence Agency
CEO Bloom Care Solutions
CEO and Founder Top Dog
CFA, Senior Vice President Barclays
SVP & Chief Digital Officer Allianz Life
SVP and Head of Product for Customer Journeys Fidelity Investments
SVP, Customer Experience J. Knipper
SVP, Operations & Customer Experience Brooklinen
Vice President Fidelity Investments
Vice President GolfCave
Vice President Léger
Vice President Virgin Pulse
Vice President - CX Program Manager Fifth Third Bank
Vice President & Director, Marketing Bank34
Vice President & Executive Producer, Events Market Indigo
Vice President & Manager, Marketing Channels Northwest Bank
Vice President and Principal Analyst FORRECTER
Vice President Customer Care Operations GEHA
Vice President Customer Experience Milwaukee Tool
Vice President Customer Experience Network Health WI
Vice President Marketing Martin Merry & Reid Limited
Vice President of Business Development and Marketing Beacon Federal Credit Union
Vice President of Customer Experience BMO
Vice President of Customer Experience E4E Relief
Vice President Of Customer Experience eLuma Online Therapy
Vice President of Customer Experience Hawk Ridge Systems
Vice President of Customer Experience Tristar Products
Vice President of Global Sales Macorva
Vice President of Sales and Customer Experience Dart Transit
Vice President, Client Experience kubik
Vice President, Communications Comprehensive Retirement Solutions
Vice President, Consumer Insights Jam City
Vice President, Consumer Marketing CF
Vice President, Customer Experience 24-7 Intouch
Vice President, Customer Experience Getaround

Interested in meeting senior buyers attending the event and increasing your sales pipeline? © Strategy Institute
contact: sreedha@strategyinstitute.com• 437-970 -6282 DigitalCustomerExp.com 4
Digital Customer Experience Past Attendees

Vice President, Customer Experience Igloo Software


Vice President, Customer Experience Instant Financial
Vice President, Customer Experience Keste
Vice President, Customer Experience Marketing Innovators
Vice President, Customer Experience Money Management International
Vice President, Customer Experience Ordermark
Vice President, Customer Experience Rollins Inc/Orkin LLC
Vice President, Customer Experience Springshare
Vice President, Customer Experience Hubble
Vice President, Digital Eurostar, Inc.
Vice President, Digital Marketing Comerica Bank
Vice President, Digital Marketing and Analytics Harper Collins
Vice President, Journey Marketing Citi
Vice President, Marketing Incapital
Vice President, Marketing PIMCO
Vice President, Marketing and Sales Red Deer Rebels Hockey Club
Vice President, Marketing, Sales & Customer Experience WSRB
Vice President, Marketing, Sales & Service pdcu
Vice President, Sales & Marketing Goodville Mutual Casualty Company
Vice President, Sales & Marketing Spartan Invest
Vice President, Sales Operations & Customer Experience IMAGE Skincare
Vice President, Sales, Marketing & Communications RBC
Vice President, Talent & Customer Experience Southwest Properties
VP Client Implementation Sonar Software
VP Customer Experience Clarizen
VP Customer Experience Idencia
VP Customer Experience Juice Pharma
VP Customer Experience NovoEd
VP Customer Experience & Strategy, Health Practice Mad*Pow
VP of Coaching & Customer Experience LadyBoss
VP of Customer Experience EventMobi
VP of Customer Experience Veracity Networks
VP of Customer Experience & Analytics Optios
VP of Customer Operations & COO Rogers Bank
VP of Experience and Innovation Leaders Credit Union
VP of Global Customer ArchiveSocial
VP of Operations NURSING.com
VP, Safety & Support HopSkipDrive
VP, Customer Experience Freshly
VP, Customer Experience Sermo
VP, Customer Experience Xello
VP, Customer Experience + Projects Mobi
VP, Customer Success sparkrock
VP, CXO Halmyre
VP, Digital Client Experience, Wealth & Investment Managment Wells Fargo
VP, Digital Strategy & Experience Aviso Wealth
VP, People & Client Experiece Aviso Wealth
VP, Print Staples Canada
VP, Sales Operations TransUnion
VP. Operations Group Medical Services

Interested in meeting senior buyers attending the event and increasing your sales pipeline? © Strategy Institute
contact: sreedha@strategyinstitute.com• 437-970 -6282 DigitalCustomerExp.com 5
Digital Customer Experience Past Attendees

Director Customer Experience Concentra Bank


Director Customer Experience The Standard
Director Customer Experience Workhuman
Director Customer Quality Danfoss
Director Customer Success SafetyChain Software
Director, Central Operations and Client Experience Legal Aid Ontario
Director, Customer Excellence Oxford
Director, Customer Experience Kyrio
Director, Customer Experience Lincoln Financial Group
Director, Customer Experience Mobi Inc.
Director, Customer Experience NFHS Network
Director, Customer Experience Vineland Estates Winery
Director, Customer Experience (North America) Axalta Coating Systems
Director, Customer Experience & Engagement Ethoca Inc
Director, Customer Strategy & Insights - GEP Europe Pfizer
Director, Experience Insights Verizon

Interested in meeting senior buyers attending the event and increasing your sales pipeline? © Strategy Institute
contact: sreedha@strategyinstitute.com• 437-970 -6282 DigitalCustomerExp.com 6
Objective-Driven Packages
to Attain your Business Goals

PLATINUM GOLD SILVER BRONZE


Plenary Speakers Plenary Speakers Panel/ Stream Exhibitor
Speaking

YOUR Maximum Thought Thought Branding


BUSINESS Outcome Leadership Leadership
OBJECTIVES (Title Sponsor)

Speaking

Lead
Generation

Virtual
Roundtable

Branding &
Social Media

Analytics &
Audience
Insights

Virtual
Booth

Passes 4 3 2 1

PR

Interested in meeting senior buyers attending the event and increasing your sales pipeline? © Strategy Institute
contact: sreedha@strategyinstitute.com• 437-970 -6282 DigitalCustomerExp.com 7
More Interactive
Sponsorship Opportunities
Customize your approach and objectives. Share insights,
generate leads and engage with prospects in a variety of different ways.

Birds of a Feather Interactive Session

Roundtables Discussions

Virtual Lunch and Learn

Workshops and Product Demo’s

Sponsored Q&A

Icebreaker Sessions

Virtual Happy Hour


Interested in meeting senior buyers attending the event and increasing your sales pipeline? © Strategy Institute
contact: sreedha@strategyinstitute.com• 437-970 -6282 DigitalCustomerExp.com 8
SREEDHA VARANASI
437-970-6282
sreedha@strategyinstitute.com

Check Availability
Sponsorship opportunities are limited. Contact
me today for a free 30-minute Lead Generation
Consultation to discuss how you can generate
leads and build your sales pipeline from senior
CX buyers attending this event.

@DigitalCustX

Customer Experience Strategies Summit

Digital Customer Experience Virtual Summit

For over 25 years Strategy Institute has been a leading-edge North American content provider that
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