Queenie D.

Lazaro
68 C Manunggal Street, Brgy. Tatalon, Quezon City
Mobile: 09152245044
Email: queenell041824@gmail.com

Objective: To be part of a growing organization which will let me use my skills and
experience.

Educational Background:
Secondary Education:
Quezon City High School
S.Y. 2008 - 2012

Skills:

▪ Knowledge using Microsoft Office Applications (Word, Powerpoint, Excel)

▪ Excellent communication skills
▪ Computer Literate
▪ Can work in a team or individually

Trainings & Seminars:

Finishing Course for Call Center Agents and English Proficiency
Quezon City Training Program
Completed on December 14, 2015

Job Experiences:

Inspiro
April - May 2018 (Seasonal Account)
Customer Service Representative for 1-800 Flowers
Tasks:
● Order Taking & Tracking
Alorica
Sept 19, 2019 - Jan 28, 2021
Customer Service Representative / Technical Support Representative for Amazon
Tasks:
● Order Tracking
● Troubleshooting

WNS
May 6 2021 - Present
Travel Consultant
Tasks:
● Taking care of Car Rentals, Hotels and Flight Bookings
● Attending to all customer inquiry regarding the points earned for their
reservations

For character references, please contact me directly.