ETS F050 008 - R

TECHNICIAN TRAINING SURVEY

Dear Customer,

You have just completed a training course at the Airbus Helicopters training center and we would like to thank you
for choosing our company.

In order to help us better understand your operational needs, please take a few minutes and participate in this
survey.

To complete the questionnaire, please click on the arrow below.

Thank you in advance for participating.

It is simple to complete the questionnaire. Click on the figure of your choice associated with each question to indicate
your level of satisfaction with the rule. The rating scale ranges from 1 to 10 as follow :

Very Dissatisfied Dissatisfied Satisfied Very Satisfied

1 2 3 4 5 6 7 8 9 10

YOUR DETAILS

Company: _________________________

First name: ________________________ Last name_________________________

Position: __________________________ Email address: _____________________

Training Program:  Mechanics type rating/Difference  Avionics type rating/Difference

 Familiarization  Specific training  Other

H/C type: _________________________

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 ETS F050 008 - R
TECHNICIAN TRAINING SURVEY

RECOMMENDATION

On a scale of 1 to 10 (1 being the lowest level of recommendation and 10 the highest), how likely would you
recommend Airbus Helicopters to another person or a partner?

 1  2  3  4  5  6  7  8  9  10  N/A

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 ETS F050 008 - R
TECHNICIAN TRAINING SURVEY

THE ORGANIZATION OF YOUR TRAINING

My hotel has been recommended by Airbus? Don’t know

Please, provide the name of the hotel: __________________________

Overall, how would you rate the organization of your training?

Very Dissatisfied Dissatisfied Satisfied Very Satisfied N/A

1 2 3 4 5 6 7 8 9 10

More in details how would you rate :

(1 signifies very dissatisfied and 10 signifies very satisfied)

1 2 3 4 5 6 7 8 9 10 N/A

The quality of the hotel

accommodations

The information you received

concerning your training (date,
schedule, content, etc.)

The information needed to prepare

your stay (passport, security
clearance, hotel, car rental, etc )

The quality of the support,

infrastructure & catering received
during your stay

You indicated that you were not completely satisfied with one of the previous criterion. Please give
details:
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________

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 ETS F050 008 - R
TECHNICIAN TRAINING SURVEY

CLASSROOM AND THEORETICAL TRAINING

Overall, how would you rate the classroom and your theoretical training?

Very Dissatisfied Dissatisfied Satisfied Very Satisfied N/A

1 2 3 4 5 6 7 8 9 10

More in details how would you rate:

(1 signifies very dissatisfied and 10 signifies very satisfied)

1 2 3 4 5 6 7 8 9 10 N/A

The knowledge and training abilities

of your instructor (clear
explanations, quality of answers to
your questions…)

The quality of the educational

material (training manual, tablets,
instructor led presentation, …)

You indicated that you were not completely satisfied with one of the previous criterion. Please give
details:
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________

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 ETS F050 008 - R
TECHNICIAN TRAINING SURVEY

HANDS-ON / PRACTICAL EXERCICES

Overall, how would you rate your hands-on / practical training?

Very Dissatisfied Dissatisfied Satisfied Very Satisfied N/A

1 2 3 4 5 6 7 8 9 10

More in details how would you rate:

(1 signifies very dissatisfied and 10 signifies very satisfied)

1 2 3 4 5 6 7 8 9 10 N/A

The knowledge and training abilities

of your instructor (clear
explanations, quality of answers to
your questions…)

The quality of practical means

(mock-ups, components, tools, …)
provided for your training

The quality of the digital training

devices (Helionix Trainer, Virtual
Maintenance Trainer, …) if
applicable

You indicated that you were not completely satisfied with one of the previous criterion. Please give
details:
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________

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 ETS F050 008 - R
TECHNICIAN TRAINING SURVEY

OVERALL COURSE PROGRESS

Overall, how would you rate the overall course progress?

Very Dissatisfied Dissatisfied Satisfied Very Satisfied N/A

1 2 3 4 5 6 7 8 9 10

More in details how would you rate:

(1 signifies very dissatisfied and 10 signifies very satisfied)

1 2 3 4 5 6 7 8 9 10 N/A

The homogeneity of the training

group in term of number of
participants

The homogeneity of the training

group in term of skill levels

The overall focus on aviation safety

awareness

The quality of the translation provided

The time allocated to cover all

subjects of the course

About the time allocated to cover all subjects of the course. It was:

 Too long  Too short

You indicated that you were not completely satisfied with one of the previous criterion. Please give
details:
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________

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 ETS F050 008 - R
TECHNICIAN TRAINING SURVEY

TO CONCLUDE

Overall, how would you rate the training course that you just completed?

Very Dissatisfied Dissatisfied Satisfied Very Satisfied N/A

1 2 3 4 5 6 7 8 9 10

What did you particularly like?:

___________________________________________________________________________________________
___________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________

What should we improve or change to fully satisfy you?:

___________________________________________________________________________________________
___________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________

Do you have any comments you would like to share with us?:
___________________________________________________________________________________________
___________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________

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 ETS F050 008 - R
TECHNICIAN TRAINING SURVEY

 I have read and accept the terms and conditions

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 ETS F050 008 - R
TECHNICIAN TRAINING SURVEY

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