COURSE OUTLINE

COURSE CODE: 0987

COURSE TITLE: Human Resources Management

INSTRUCTOR: Elizabeth Charles, M.Ed, Ph.D (c), CHRL

Email address: elizabeth.lui@mail.utoronto.ca

The preferred method of communication is email. You can expect to receive a response to your
email message within 24 hours during the weekdays and within 48 hours during the weekends.

DAY/TIME:

January 19, 2022 to April 23, 2022

WEBINAR SCHEDULE:
Wednesdays from 6:00pm EST to 7:30pm EST.

REQUIRED TEXT(S): Schwind, Uggerslev, Wager, Fassina & Bulmash (2019)

Human Resources Management, 12th Canadian Edition McGraw Hill Ryerson

PREREQUISITE(S)/ RECOMMENDATIONS: None

CERTIFICATE(S): This course is applicable to the following SCS Certificates

Certificate in Management Fundamentals

Certificate in Human Resources
Certificate in Human Resource Management Essentials

COURSE DESCRIPTION:

Effective human resources management (HRM) is critical to the success of modern

organizations. This 12-week course gives you a practical overview of key concepts, issues and
practices in all areas of HRM. Increase your knowledge as a human resources professional and
get a step closer to certification. Topics include strategic HRM; planning, recruitment and
selection; performance management; employee and labour relations; compensation and
benefits; equity and diversity; health and safety; and HRM in the global context.

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LEARNING OUTCOMES:

By the end of this course, learners will be able to:

• Estimate your firm's human resources needs and supply.
• Analyze staffing needs and design recruitment solutions.
• Explore the effects of legislation related to human rights, diversity, equity and
workplace safety and health.
• Identify effective performance management, compensation and incentive systems.
• Build cooperation between unions and management and create a framework for
resolving disputes.

ASSOCIATIONS:

This course is recognized by the following associations:

• Association of Administrative Professionals (AAP)

• Credit Union Institute of Canada (CUIC)
• Human Resources Professionals Association (HRPA)
• CIM Chartered Managers Canada (CIM)

For more information, please visit:
https://learn.utoronto.ca/programs-and-courses/association-partnerships

COURSE FORMAT:

Course Format Definition

Online with Real Time Meetings
Instructor-led online learning that may include:
-Synchronous learning activities such as webinars that
are also recorded
-Asynchronous learning activities
-Peer to peer interaction, group work
-Pre-defined schedule with firm start and end dates

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COURSE PLAN:

MODULES DATE TOPIC/LESSONS READINGS, ASSIGNMENTS, ACTIVITIES,

ETC.

1 Jan. 19 – HRM objectives Chapter 1, Pages 1 – 28

Jan. 23
Strategic HRM Refer to Chapter Notes for additional
information.
HR department
organization and function • Key terms and concepts
• Websites

Discussion Topic: HR vs Line Management

LIVE WEBINAR: January 19
6pm – 7:30pm EST

2 Jan. 24 - Managing Employee Chapter 11, Pages 325 – 355
Jan. 30 Relations
Discussion Topic: Did the Manager handle
this situation correctly?

Managing Discipline
LIVE WEBINAR: January 26
6pm-7:30pm EST

3 Jan. 31 – Defining Jobs Chapter 2, Pages 37 -58
Feb. 6
Job Design

Job Analysis Discussion Topic: Are jobs really changing?

Job Specifications LIVE WEBINAR: February 2

6pm – 7:30pm EST
Job Descriptions

4 Feb. 7 – HR Planning Chapter 3, Pages 65 -98

Feb. 13
ASSIGNMENT 1 Due Date: February 13,
2022 by 11:59pm EST.

Discussion Topic: Job Design and

Organizational Culture

LIVE WEBINAR: February 9

6pm – 7:30pm EST

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5 Feb. 14 – Legal Requirements Chapter 4, Pages 105 -137
Feb. 20
Diversity
Discussion Topic: Diversity Management
and Reverse Discrimination

LIVE WEBINAR: February 16

6pm – 7:30pm EST

6 Feb. 21 – Recruitment Chapter 5, Pages 143 -170
Feb. 27
Selection Chapter 6, Pages 175 -204

Discussion Topic: New Employee

Orientation

LIVE WEBINAR: February 23

6pm – 7:30pm EST

7 Feb. 28 – Orientation Chapter 7, Pages. 214 - 242
Mar. 6
Training Discussion Topic: Was Sarah`s new job a
career development move?
Development
LIVE WEBINAR: March 2
Career Planning
6pm – 7:30pm EST

8 Mar. 7 – Performance Standards Chapter 2, Page 47
Mar. 13
Performance Chapter 8, Pages 248 -267
Management

ASSIGNMENT 2 March 13, 2022 by

11:59pm EST

Discussion Topic: Cross training

LIVE WEBINAR: March 9

6pm – 7:30pm EST

9 Mar. 14 – Compensation Strategies Chapter 9, Pages 275 - 297
Mar. 20
The Legal Framework Discussion Topic: Using Objective or
Influencing Subjective Measurements.
Compensation
Variable Pay
LIVE WEBINAR: March 16
6pm – 7:30pm EST

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Mar. 21- Employee Benefits Chapter 10, Pages 305 – 319
Mar. 27
10 TERM PAPER March 27, 2022 by 11:59pm
EST

Discussion Topic: Flex Benefits

LIVE WEBINAR: March 23
6pm – 7:30pm EST

11 Mar. 28 – Health and Safety in the Chapter 12, Pages 361 – 387
Apr. 3 Workplace
Discussion Topic: Management response to
an accident

LIVE WEBINAR: March 30

6pm – 7:30pm EST

12 Apr. 4 - Union Relations Chapter 13, Pages 392 - 421
Apr. 6
Discussion Topic: Let`s have a Union

LIVE WEBINAR: April 6

6pm – 7:30pm EST

13 April 23, Final Exam
2022

QUERCUS and ONLINE RESOURCES

Quercus is a learning management engine, and is the University of Toronto’s main online teaching and
learning environment. It is web-based software which gives you and your instructor a shared learning
space online to receive and exchange course content as well as to communicate using a range of tools.
More information about online learning in Quercus can be found here:
https://help.learn.utoronto.ca/hc/en-us/sections/115000462414-Online-learning-in-Quercus

GRADING AND EVALUATION:

Term Paper 20%

Assignments (2) 30%

Final Exam 40%

Participation 10%

A note about Participation Marks:

Participation marks are for attendance and, more importantly, constructive contributions to class
discussion on a regular basis.
Learners can expect to receive feedback and marks, if applicable, before the course end date,
for all their submitted assignment(s) and test(s) other than the final exam, project or course
paper. However, it is the sole responsibility of learners to make sure that they do get these
marks from their Instructor and have all related questions answered before the course ends.

A note about Final Exams:

If your course has a final exam and you are unable to write it due to a scheduling conflict (e.g.
medical, work conflicts, family emergencies) you can write an Alternate Examination at the next
exam sitting. The Alternate Examination Application form is located here:
http://learn.utoronto.ca/how-to-register/forms-applications. Please note there is a $150 fee
associated with Alternate Examinations. It is the student’s responsibility to download all course
material from Quercus during the regularly scheduled course duration in the event they will need
it for an alternate exam.

MISSED TEST/ASSIGNMENT GUIDELINES

If you miss a test or assignment please work directly with your instructor to make alternate
arrangements. There may be penalties for missed or late assignments and tests.

FINAL EXAM - ONLINE UNPROCTORED

Exams within this course will not be proctored and will be delivered fully online on Quercus.
Refer to the course plan for dates and availability. Information about writing an exam online
in Quercus can be found here: https://help.learn.utoronto.ca/hc/en-us/articles/360011214853-
How-do-I-take-an-exam-in-Quercus-

SCS GRADING SCALE:

A 80% to 100% Excellent

B 70% to 79% Good

C 60% to 69% Adequate

D 50% to 59% Marginal

FX Less than 50%

INC Incomplete

DNW Did not write

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FINAL GRADE:
To view your final grade, please login to “My Access – Student Login” at:
https://learn.utoronto.ca/login. Please note that your final grade will not be posted on Quercus.
More information regarding Academic Policies and Guidelines is located here:
https://help.learn.utoronto.ca/hc/en-us/sections/207314307-Academic-Policies-and-Guidelines

CODE OF STUDENT CONDUCT AND CODE OF BEHAVIOUR ON ACADEMIC MATTERS:

All School of Continuing Studies learners are required to comply with the University of Toronto
Academic Policies including, but not limited to the Code of Student Conduct and the Code of
Behaviour on Academic Matters.
Information regarding University of Toronto Academic Policies can be reviewed here:
https://help.learn.utoronto.ca/hc/en-us/articles/235279047-Academic-Policies-and-Student-
Code-of-Conduct

ACADEMIC HONESTY:

Course work that is not appropriately cited may be in violation of the Code of Behaviour on
Academic Matters (see above).

For guidelines about plagiarism and properly citing your sources, please visit:

https://help.learn.utoronto.ca/hc/en-us/articles/115006427548-Academic-Honesty

AUDIO/VIDEO RECORDINGS:

You are not permitted to record lectures without the written consent of your instructor(s).

ACADEMIC ACCOMMODATIONS:
If you require accommodation for a disability, please contact Enrolment and Learner Services at
416-978-2400, email scs.accessibility@utoronto.ca or fill out the form at the following link to
arrange this service. https://learn.utoronto.ca/help/forms-and-applications/accommodation-
request-form