GROUP- 7 QUESTIONNAIRE DECISION MAKING SCIENCE

Veditha C Makam- 2021JULB01155

Divyanshi Agrawal- 2021JULBO7030
B. Jaganath Reddy- 2021JULB02057
T.Shanmuk - 2021JULB02009
Paul Isaac Shelton- 2021JULB08002
Sahil Kala- 2021JULB02054

1) Gender:
a) Male
b) Female
c) LGBTQ

2) Age:

3) Where do you shop frequently?

a) Online
b) Offline

4) Reasons to purchase online:

a) Better prices
b) Convenience
c) Good options
d) All of the above

5) Was your purchase a product or service?

a) Product
b) Service

6) The product/service you bought was from an unknown or a known brand?

a) Mostly unknown
b) Unknown
c) Neutral
d) Known
e) Mostly known

7) Do you believe there are fake reviews on websites?

a) Mostly no
b) No
c) Neutral
d) Yes
e) Mostly Yes
GROUP- 7 QUESTIONNAIRE DECISION MAKING SCIENCE

Veditha C Makam- 2021JULB01155

Divyanshi Agrawal- 2021JULBO7030
B. Jaganath Reddy- 2021JULB02057
T.Shanmuk - 2021JULB02009
Paul Isaac Shelton- 2021JULB08002
Sahil Kala- 2021JULB02054

8) Have you ever received wrong or defective product?

a) Strongly disagree
b) Disagree
c) Neutral
d) Agree
e) Strongly Agree
9) If you have received defective or wrong product, but still you received good customer care
from the seller?
a) Mostly no
b) No
c) Neutral
d) Yes
e) Mostly yes

10) How often do you review products?

a) Mostly No
b) No
c) Neutral
d) Yes
e) Mostly Yes

11) If you receive a bad/defective product, would you still give a correct review?
a) Mostly no
b) No
c) Neutral
d) Yes
e) Mostly no

12) Do you refer to the reviewer profile?

a) Yes
b) No

13) How often do you refer to reviews before making a purchase?

a) Mostly rare
b) Rare
c) Neutral
GROUP- 7 QUESTIONNAIRE DECISION MAKING SCIENCE

Veditha C Makam- 2021JULB01155

Divyanshi Agrawal- 2021JULBO7030
B. Jaganath Reddy- 2021JULB02057
T.Shanmuk - 2021JULB02009
Paul Isaac Shelton- 2021JULB08002
Sahil Kala- 2021JULB02054
d) Often
e) Mostly often

14) How much time do you spend surfing online before making a purchase?

…………………………………. In hrs.

15) How much time do you spend reading reviews?

…………………………………… In hrs.

16) Average price of a bill/purchase: ……………………………………

17) How frequent in a month do you buy online?
a) 1 time
b) 2 times
c) 3 times
d) 4 times
e) 5 times
f) >5 times

18) How far you trust the reviews? Rate it out of 5.