SUPPORT SERVICES AGREEMENT

THIS SERVICE PROVIDER AGREEMENT (the “Agreement”), is made and entered into as of December 15, 2021 between
___________________________________________ (“Service Provider”), and Global Integrated Contact Facilities, Inc. (“Company”):

WHEREAS, Company desires to engage services of ____________________________________________ (Service Provider) for the
purpose of Contact Center Associate Role for the Holiday Special Program; NOW, THEREFORE, the parties, in
consideration of the mutual terms and conditions, AGREE:

Section 1. Nature of Service Provider Engagement

1.1 Scope. Service Provider, is on an as needed basis. Without limiting the generality of the foregoing, Service
Provider shall undertake, at a minimum, the following actions:

1.2 Company Authority. Service Provider agrees that Company has the sole and absolute discretion to determine
whether or not to enter into any Service Contract.

1.3 Limitation of Authority. Service Provider shall have no authority to accept on behalf of Company any offer made
with respect to any Service Contract or other arrangement relating to Company Services, execute any Service
Contract, or to enter into any other transaction or agreement on behalf of Company.

1.4 Nonexclusive. This Agreement with Service Provider is nonexclusive and shall not limit the right of Company to
conduct services for its own benefit or appoint or engage other persons to conduct services on behalf of Company
involving the same or other Company Services. However, the Prospects registered by the Service Provider and
accepted by the company in writing shall be exclusive to the Service Provider until the Prospect and the Company
fails to sign on a prospective Service Contract. The Service Provider shall register any Prospect that the Service
Provider is actively pursuing with the Company in writing and shall contain the identity of the Prospect including
contact person, division/department of the company and a brief description of the program/opportunity.

1.5 Non-solicitation. Service Provider shall not conduct discussions of Employment Services or solicit business for
itself from existing Clients of Company, other that of those the Service Provider introduced to the Company, in the
course of its representation of Company.

Section 2. Fees

2.1 Service Fees (Training and Nesting for 8 Days)

As payment for services provided hereunder, the Service Provider shall be entitled to the following:

2.1.A Traineeship Program:

Prior to deployment to Operations, you shall undergo a Six (6) day training program from December 15, 2021 to
December 22, 2021. For the duration of this program, you shall be entitled to receive a Daily Training Allowance
of Four Hundred-Two Pesos and 75/100 (Php 402.75).

2.1.B Nesting Period (2 Days):

Prior to deployment to Operations on December 24 and December 31, you will undergo a minimum of
FourHours (4) to a maximum of Eight (8) Hours per day Nesting Period on December 23, 2021 and
December 30, 2021. For the duration of this period, you shall be entitled to receive a Daily Training Allowance of
Four Hundred Two Pesos and 75/100 (Php 402.75).

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 2.1.C Non-Attendance or Training completion

Failure to complete the mandatory training days shall result to forfeiture of training allowance and will
automatically be dropped in the training program.

2.1.D Remuneration (10 Hours):

Upon commencement of your service, your Gross Hourly Compensation shall be Sixty-Seven Pesos and 13/100
per Hour (Php 67.13) on December 24 and December 31, 2021. If and only, when necessary, the service
providers maybe requested to report to work after the completion of the program provided that the hourly rate or
the daily rate will be followed as compensation for the days/services rendered.

2.2 Direct Charges. Agreement that in no event shall Service Provider submit a statement or invoice to or otherwise
directly charge any Client of the Company for whom Service Provider was the Procuring Cause.

2.3 Release of Payment. Payment will be released on January 12, 2022. At least Twelve (12) calendar days after the
completion of the special program.

Section 3. Term and Termination of Engagement

3.1 Term. The term of this Agreement shall commence on the date hereof and shall continue until January 12,
2022 thereafter, unless terminated as provided herein.

3.2 Survival. Upon termination of this Agreement, both Service Provider and Company shall be discharged from any
and all remaining obligations arising in connection with this Agreement; provided however, that, notwithstanding
the termination of this Agreement, Company and Service Provider shall remain liable for all obligations that have
accrued theretofore and for all obligations that may accrue thereafter under Sections 1.2, 1.3, 2 and 6 as they apply
respectively to the parties.

Section 4. Independent Contractor

4.1 In the performance of its duties and obligations hereunder, Service Provider shall at all times act and perform its
duties and functions in the capacity of an independent contractor. The Service Provider shall not be deemed an
employee of Company for the purposes of any employee benefit program or income tax withholding,
unemployment benefits, disability benefits, employment taxes or otherwise. Unless otherwise expressly authorized
in writing in advance by Company, Service Provider shall not have any power or authority to bind Company by any
contract or engagement or pledge its credit or render it liable for any purpose or in any amount.

Section 5. Covenant of Service Provider

5.1 Service Provider shall not make any misrepresentation or misstatement or omission of a material fact to, or
fraudulently conceal any information from, Company or any Prospect.

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 Section 6. Confidentiality

6.1 Terms. Both parties shall hold in confidence all terms of this Agreement and shall not disclose any such terms to
any other person or party without prior written consent of the other party.

6.2 Proprietary Information. Service Provider agrees that (i) in connection with its engagement by Company, Service
provider will have access to information and Proprietary information of value to the Company, (ii) Service Provider
is expected to render services to Company possesses and will accumulate, in part as a result of Company’s activities
and the activities of its staff and others employed or engaged by it, significant Proprietary information. For these
purposes “Proprietary Information” shall include, but not limited to, trade secrets, business models, Client lists, lists
of prospective Clients, Client processes and other information about Client and potential Clients, formulas, data,
know-how, discoveries, inventions improvements, techniques, marketing plans, forecasts and any other information
developed by or on behalf of Company that is not in the public domain or owned by others. Service Provider
agrees that all Proprietary Information shall be the sole and exclusive property of Company and its successors and
assigns, and Company and its successors and assigns shall be the sole and exclusive owner of all Proprietary
Information. At all times, both during the period of its engagement by Company and after termination of such
engagement, Service Provider shall keep in strict confidence and trust all Proprietary Information, and not use or
disclose any Proprietary Information in any way related to Company, its engagement by Company, or any research
and development activities now or hereafter engaged in or undertaken by Company, without the express prior
written consent of Company, except as may be necessary in the ordinary course of performing its duties under this
Agreement.

6.3 Termination. Service Provider agrees that if it engages in any of the aforementioned prohibited activities in this
Section 7, Company could be irreparably harmed and liable for unspecified damages in a court of law.

Section 7. Miscellaneous.

7.1 Assignability. Neither this Agreement, nor any right or interest that may arise hereunder, may be assigned, in
whole or in part, voluntarily, involuntarily, or by operation of law, by either party without the prior written consent
of the other party, which consent may be granted only in writing by an authorized representative of the other
party.

7.2. Indemnity. Each party shall indemnify and hold harmless the other party, its officers, director, employees and
agents, against and from any liability, loss, damage, cost and/or expense (including attorney’s fees and costs of
litigation) arising out of or in connection with any claim or action which any person or entity (other than the other
party) may file or threaten to file against a Party to this Agreement or its officers, directors, employees or agents
relating to the acts of omissions of the concerned Party under this Agreement or the provision of the Service. The
indemnification provided herein shall survive the termination of this Agreement and the termination of any Service
provided under this Agreement provided that due demand was made on the erring/defaulting party.

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 Notwithstanding any other provision of this Agreement, the officers, directors,
employees and agents of either Party shall have no liability to the other, or any affiliate or customer, under this
Agreement or in connection with the Service to be provided hereunder.

7.3 Governing Law. This Agreement shall be governed by, and its terms and conditions shall be construed in
accordance with, the laws (other than any choice or conflict of law provision or rule) of the Philippines.

7.4 Forum. Service Provider and Company hereby consent and agree that the courts of the Philippines are the
exclusive forum for litigation of any claim by Service Provider or Company arising under this Agreement, and
hereby irrevocably waive and relinquish any right to bring, or cause to be brought any such action, or to have any
such action brought, in any judicial or administrative forum outside of the Philippines. Company consents to
summons with respect to any action to be served upon it by written notice as provided in Section 6 as well as any
other lawful means.

7.5 Waiver. Except as otherwise expressly provided herein, no purported waiver by any party of any breach by the
other party of its obligations, agreements, or covenants hereunder shall be effective unless made in a writing
subscribed by the party sought to be bound thereby, and no failure to pursue or elect any remedy with respect to
any default under or breach of any provision of this Agreement shall be deemed to be a waiver of any subsequent
similar or different default or breach.

7.6 Further Assurances. Each party agrees from time to time to execute and deliver all such further documents and
instruments and provide such assistance as the other party may reasonably require to effectively carry out or
perform the full intent and meaning of this Agreement.

7.7 Severability. If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part,
such invalidity or unenforceability shall attach only to such provision or part thereof and the remaining part of such
provision and all other provisions hereof shall continue in full force and effect.

7.8 Counterparts. This Agreement may be executed in any number of counterparts, including by facsimile, all of
which, when taken together, shall constitute on the same instrument. In the event that any signature is delivered by
facsimile transmission or by e-mail delivery of a “.pdf” format data file or in the event that said signature be an
electronic or digital signature as defined in the Philippine Rules on Electronic Evidence, such signature shall create a
valid and binding obligation of the party executing (or on whose behalf such signature is executed) with the same
force and effect as if such facsimile page or “.pdf” signature or electronic or digital signature was an original
thereof.

7.9 Entire Agreement and Amendments. This Agreement constitutes the entire understanding of the parties and
supersedes all prior agreements and understandings of the parties of any kind whatsoever and pertaining to any
subject matter, whether written, oral, or otherwise, and may be altered or amended only in a writing signed by both
parties.

IN WITNESSES WHEREOF, the parties have executed this Agreement as of the date first above written.

______________________________, the management of GICF is committed to provide you a fun working environment, conducive
for learning and growth, and excellent pathway to success. Be one with us!

Sincerely,

Rosana P. Perez

Manager, Human Resources

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 Global Integrated Contact Facilities

Conforme:

ASHLEY JADE D. TUAZON Dec. 2,2021

Full Name Date

NON-DISCLOSURE AGREEMENT

This Non-Disclosure Agreement is entered into by and between Global Integrated Contact Facilities, Inc. with its
principal offices at 11th Flr. Robinsons Equitable Tower ADB Ave. cor. Poveda Rd. Ortigas Center Pasig City, and
_____________________________________., providing services with Global Integrated Contact Facilities, Inc. as Service Provider,
for the purpose of preventing the unauthorized disclosure of Confidential Information as defined below. The parties agree to
enter into a confidential relationship with respect to the disclosure of certain proprietary and confidential information related
to all company or client-related processes, transactions and other forms of information.

1. Definition of Confidential Information. For purposes of this Agreement, Confidential Information shall include all
information or material that has or could have commercial value or other utility in the business in which Disclosing Party
is engaged. If confidential information is in written from, the Disclosing Party shall label or stamp the materials with the
word “Confidential” or some similar warning. If Confidential Information is transmitted orally, the Disclosing Party shall
promptly provide a writing indicating that such oral communication constituted Confidential Information.

2. Exclusions from Confidential Information. Receiving party’s obligations under this Agreement do not extend to
information that is: (a) publicly known at the time of disclosure or Subsequently becomes publicly known through no
fault of the Receiving party; (b) discovered or created by the Receiving Party before disclosure by Disclosing Party; (c)
learned by the Receiving Party through legitimate means other than from the disclosing Party or Disclosing party’s
representatives; or (d) is disclosed by Receiving Party with Disclosing Party’s prior written approval.

3. Obligations of Receiving Party. Receiving Party shall hold and maintain the Confidential Information in strictest
confidence for the sole and exclusive benefit of the Disclosing Party. Receiving party shall carefully restrict access to
Confidential Information to employees, contractors and third parties as is reasonably required and shall require those
persons to sign nondisclosure restrictions at least as protective as those in this Agreement. Receiving Party shall not,
without prior written approval of Disclosing Party, use for Receiving Party’s own benefit, publish, copy or otherwise
disclose to others, or permit the use by others for their benefit or to the detriment of Disclosing Party, any Confidential
Information, Receiving Party shall return to Disclosing party any and all records, notes, and other written, printed, or
tangible materials in its possession pertaining to Confidential Information immediately if Disclosing Party request it in
writing.

4. Time Periods. The nondisclosure provisions of this Agreement shall survive the termination of this Agreement and
Receiving Party’s duty to hold Confidential Information in confidence shall remain in effect until the Confidential

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 Information no longer qualifies as a trade secret or until Disclosing Party sends
Receiving Party written notice releasing
Receiving Party from this Agreement, whichever occurs first.

5. Severability. If a court finds any provision of this Agreement invalid or unenforceable, the remainder of this Agreement
shall be interpreted so as best to affect the intent of the parties.

6. Integration. This Agreement expresses the complete understanding of the parties with respect to the subject matter
and supersedes all prior proposals, agreements, representations, and understandings.
This Agreement may not be amended except in a writing signed by both parties.

7. Waiver. The failure to exercise any right provided in this Agreement shall not be a waiver of prior or subsequent rights.

This Agreement and each party’s obligations shall be binding on the representatives, assigns and successors of such party.
Each party has signed this Agreement this 1st day of December, 2021.

ASHLEY JADE D. TUAZON

SIGNATURE OVER PRINTED NAME

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