• Parents have spending controls available to help manage a child’s activity on the

platform
• We do not allow virtual currency earned from the sale of collectibles to be
converted into real money
• The communication between developers described in the reporting occurred
predominantly on other platforms, not Roblox. While we cannot control activity on
other applications that may have less stringent safety systems and policies, we
aggressively deter moving activity off of Roblox and will take action against
accounts when we are made aware of policy violations.
• If you look at the experiences that monetize on our platform, no matter how you
cut the numbers – top 1,000/5,000/10,000 developers by earnings or hours of
engagement in experience – the vast majority of devs are over 18 years old. For
example, about 90 percent of developers of the top 1,000 games by earnings are
over the age of 18. In general, the average age for top earning and/or engaging
developers is around 25 years old. While there are younger creators on our
platform, most are hobbyists building something fun for their friends and are not
building games to make money.

++++

“We take reports of abuse very seriously and work to take action whenever abuse is
brought to our attention. Some of the reporting we have seen is not reflective of the
experiences on our platform nor the many features we put in place to provide a safe and
civil space for our users and developers. Respecting The Community is one of our core
values at Roblox, and we have a lot of sympathy with the individuals who shared their
experiences with the video creator. However, we do not believe the reporting gave fair
representation to the positive difference that building on Roblox, with free tools, has
made in the lives of many within our developer community. We work hard every day to
continue to create an even better environment for them and all of our users.” - Roblox
spokesperson

In particular, the commentary in the video omits or misrepresents some important facts:

PARENTS HAVE EASY TO USE SPENDING CONTROLS –

The video comments extensively on spending, especially on items within the platform,
yet only briefly mentions the key parental control features we use to safeguard user
accounts. In fact, parents can set limits on spending for any child account that would
prevent spending of the kind described in the video.

VIRTUAL ITEMS ARE NOT ELIGIBLE FOR REAL MONEY –

Users (unlike developers) cannot exchange in-game virtual currency for real-world
currency on Roblox. Developers do have the option to convert -- if, for example, they
earn Robux via an experience they create -- but currency earned from trading virtual
items is not eligible to be converted.

ROBLOX HAS AN EXPERT TEAM OF THOUSANDS TO MODERATE CONTENT –

We have a large, expertly trained team with thousands of members dedicated to
protecting our users and monitoring 24/7 for content that may violate our safety
guidelines. Our Trust & Safety team takes swift action (typically within minutes) to
address any content or behavior that violates our Terms of Use or Community
Standards. More information here: https://en.help.roblox.com/hc/en-
us/articles/4407444339348-Safety-Civility-at-Roblox

ROBLOX CHAT FILTERING IS MORE STRICT THAN THE VAST MAJORITY OF

PLATFORMS, AND INCLUDES BLOCKING ATTEMPTS TO MOVE CHAT OFF
ROBLOX -
We filter all text chat on the platform to block inappropriate content, such as
discriminatory speech, bullying, extremism, violence, sexual content, etc., as well as
personal information and instructions on how to move off the platform. We update our
filters continuously, multiple times a day. For users under 13, our filters are even stricter
and include any potentially personally identifiable information, slang, etc. In order for us
to maintain a safe platform and prevent inappropriate content in violation of our policies,
users are also not able to exchange images or videos via chat or one-to-one user
interactions on Roblox.

ROBLOX PROVIDES UNIQUE SERVICES TO DEVELOPERS, WHICH MAKES

COMPARING FEE STRUCTURES ACROSS THE INDUSTRY COMPLICATED –
Unlike other platforms, which only provide a venue to find and download content,
Roblox allows developers to build and express themselves creatively – immediately,
with no coding background, and for free. With Roblox Studio (our free software to build
experiences), a developer can create an experience and publish across console,
desktop, and mobile immediately. We also eliminate complicated fee structures by
covering hosting, storage, platform customer support, safety/moderation, localization,
regulatory requirements, payment processing and platform fees. All of this is included in
our fee structure, which is outlined down in this graphic. Please see below for additional
information about how these services work.

KIDS LEARN SKILLS LIKE CODING AND 3D DESIGN FOR FREE ON ROBLOX
While the vast majority of top developers (by earnings and/or engagement) are 18 years
or older, many developers were first introduced to coding and software development
while building games for their friends on Roblox when they were younger. Education is
an integral part of our DNA, which is why we continue to provide free software and
curriculum to teach valuable STEM skills, such as coding and 3D design. Our platform
offers a unique opportunity for students to deepen their knowledge through hands-on
experiences, problem solving, and collaboration with other people in a way that no other
platform can. There are also many third-party educators who use Roblox to teach.
Parents also enroll their children in coding camps/ classes which use Roblox. Here is a
list: https://education.roblox.com/en-us/educators.

ROBLOX IS AGGRESSIVE IN PREVENTING USE OF THIRD-PARTY SITES (ie for

trading):
While the video was correct to highlight risks associated with using unauthorized third
party sites that are not affiliated with Roblox, it failed to acknowledge the proactive steps
we take to discourage users from doing so. It is expressly against our policies to direct
users offsite and we block users from sharing third party links in our chat features.

ROBLOX USES AN APPEALS PROCESS –

If someone believes we made a moderation error, we have an appeals process where
the issue can be addressed.

ROBLOX HAS A POLICY AGAINST SCAMS –

Roblox takes reports of abuse very seriously and where a violation of our Standards is
found (including scams), we take appropriate action on our platform against the
perpetrator.

+++

MORE DETAIL ON HOW ROBLOX SUPPORTS DEVELOPERS (expanded

information):

The Value Roblox Provides Developers

Our goal is to provide developers unparalleled opportunities to build experiences and
make them successful. We do this by 1) making it easy and free to start building, 2)
allowing you to rapidly test, iterate, and improve your experience and 3) enabling you to
reach and engage a large global audience. Building successful experiences takes time
and effort. But there is low risk and no cost to building on Roblox, and we provide the
tools, services, and support to help you build the most immersive experiences. Roblox
provides:

1. Everything you need to build and maintain your experience on the platform,
at no upfront cost. We provide free tools and services such as Roblox Studio to
help you start building immediately. We also eliminate complicated fee
structures by covering hosting, storage, platform customer support, localization,
regulatory requirements, payment processing and platform fees. Roblox
manages multiple distinct and complicated steps that normally come with building
an experience - removing any upfront costs and making it easy to start. Finally,
Roblox has a robust community and developer forum to guide and support you
along the way.
2. Rapid iteration and instant deployment across all platforms: With Roblox
Studio, you can modify your experience and publish across console, desktop,
and mobile immediately, without requiring additional approvals from other
platforms. You are also able to publish globally. This allows you to make real-
time updates and get feedback from your global users so you can continuously
improve your experience. In addition to rapid iteration, our streaming architecture
allows users to instantly access your experience (and jump from one experience
to another) without downloads. Developers can make immersive multiplayer
 experiences within a shorter time period with less risk, and scale those
experiences to everyone immediately.
3. Seamless access to an active global audience: As of the quarter ending
September 30, 2021 there were more than 47 million average DAUs on Roblox,
the majority of whom joined through word of mouth to engage with their friends.
Users can discover more content through personalized and social
recommendations (e.g. “recommended for you,” “up and coming,” and “play with
friends”) and through our search tool. Not only is it easy to discover experiences,
but it is seamless to start playing. Users do not have to download another app to
try out a new experience and they are free to join. This combination of a large
audience, recommendations, a social graph, and seamless teleportation between
experiences drives meaningful organic growth. And developers can further boost
growth through our low cost ad engine.