Service design is a profit-centered approach that focuses on customer experience

and the quality of services rendered as the key value for success.
False
Represents a general approach to decision making which is suitable for a wide range
of operations management decisions, including: capacity planning product and
service design product and service design equipment selection location planning.
Decision Theory
Concept is where the key issue of the matter is defined.
true
Design components of a facility consist of the facility systems, the layout and the
handling systems.
Facilities Design
Arises when actual production is less than what is achievable or optimal for a
firm.
Excess Capacity
What are the of design layout?
All of these
Product design is an intangible aspect while service design is tangible.
false
Which assumptions must be satisfied in order for cost-volume analysis to be a
valuable tool?
. Only one product involved
Which of these is a product design consideration?
b. The manufacturer is concerned with production cost
A system that is used to maintain a desired level of quality in a product or
service.
Quality Control