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Project Feasibility Study of Establishing Caffé Diverso Final Manuscript 1
Project Feasibility Study of Establishing Caffé Diverso Final Manuscript 1
Project Feasibility Study of Establishing Caffé Diverso Final Manuscript 1
___________________
A FEASIBILITY STUDY
PHINMA-Araullo University
___________________
MARKETING MANAGEMENT
___________________
By:
Arguelles, Sheena Shen Laugo, Cyrille Ederlyn
Cadiz, Allaine Mariano, Angelica
Dela Cruz, Lorraine Riobuya, Micaela Milen
De Lara, Michelle Sopongco, Rommel
Estrada, Darren Valino, Diezilyn
Hizon, Shaira Mhae Vistan, Paulyn
3MM A1-1
S.Y. 2020-2021
A Feasibility Study: Caffé Diverso 2
CHAPTERS
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CHAPTER 3.9: SWOT ANALYSIS---------------------------------------------------------------------------69
CHAPTER 3.10: PROJECTED SALES-----------------------------------------------------------------------71
TABLE OF CONTENTS
FIGURE CONTENTS:
Abstract
Food trucks had become the popular choice for an entrepreneur starting a new business with
low investment and risk taken. Coffee production in the Philippines began as early as 1740 when the
Spanish introduced coffee in the islands. It was once a major industry in the Philippines, which 200
years ago was the fourth largest coffee-producing nation. The Philippines is one of the few countries
Caffe Diverso is a coffee truck that offers different varieties of coffee in a budget-friendly.
The coffee truck will be located near the city hall of Phase II Kapitan Pepe Cabanatuan City and Del
Pilar St. Sangitan around Freedom Park Cabanatuan City. The theme of the coffee truck is what the
teens call “instagrammable” or just a chill and relaxing vibe around the truck. The Misson of Caffe
Diverso is “A Café-Truck, brewing and serving a budget-friendly freshest cup of coffee. While
Vision is “To be one of the best-loved local coffee truck businesses around Cabanatuan City, Nueva
Moreover, this study can be used in various ways which focus on the proposed business. It
Chapter I
The researchers decided to name the business “Caffé Diverso”, an Italian word that translates in
English as “Different Coffee”. It is a coffee truck that offers different varieties of coffee.
The researchers proposed the business name “Caffé Diverso” and the logo which is shown
in figure 1, the researchers believe that the logo will create a big impact on customers’ minds
and will be easily known by the customers as the image of the “Caffé Diverso”.
A Feasibility Study: Caffé Diverso 14
The researchers' proposed tagline for the business is “Wheeling” to serve your best choice
of coffee”.
The tagline describes the unique selling proposition as it emphasizes that Caffe Diverso is a
Coffee Truck, that they can make a way to reach their customers and properly serve a variety
of coffee. Also, it describes the quality of products and service because the researchers make
sure that they serve efficiently to the customers and make a good relationship with them.
1.2 Location
Caffe Diverso office/headquarters will be located at #1060 Beedle St. Padre Burgos,
Cabanatuan City, Nueva Ecija, where Mr. Patrick Chan, the prospective owner resides.
A Feasibility Study: Caffé Diverso 15
The researchers decided to locate the business at Phase II Kapitan Pepe and at Del Pilar St.
Sangitan around Freedom Park Cabanatuan City, the researchers decided that during Monday
to Thursday, the coffee truck will be at Del Pilar St. around Freedom Park Cabanatuan City
while on Friday to Sunday, the coffee truck will be at Phase II Kapitan Pepe, Cabanatuan City
because these locations are popular locations to place a business as the researchers check the
location, they saw that there are many people who go around in this locations and those
The coffee truck will be located near the city hall of Phase II Kapitan Pepe Cabanatuan City
and Del Pilar St. Sangitan around Freedom Park Cabanatuan City, the researchers thought that it
would be a good place because there’s are lots of people who like to do activities there such as jog,
walk, and even learn how to drive and by that the Coffee Truck could be the place where they can go
to just relax and have some coffee after the tiring activities they did for the day. The product that will
be offered will definitely be affordable and budget-friendly for the target market. The theme that the
researchers will go for in the coffee truck is what the teens call “instagrammable” or just a chill and
relaxing vibe around the truck, the researchers thought that it would be a good idea because people
nowadays tend to go in the place that they think they can have a beautiful background for their
In this study, the researchers used a descriptive method to describe the particular
individual, group, or situation being studied. The respondents of the study are the Barangay
Kapitan Pepe and Del Pilar st. Sangitan Cabanatuan City, Nueva Ecija. the researchers used
stratified random sampling to obtain a sample population that best represents the entire
population being stratified. The instrument that the researchers applied was the primary and
secondary data. Also in this chapter shows the demand and supply of the two barangays. And
the major consumers are the millennials and Gen Z. Also in this chapter shows the marketing
This chapter showed the description of each product. The researchers also have the
equipment, machines, supplies, sanitary that the researchers need, furniture and fixtures, and
the raw materials that were going to be used. Also in this chapter includes the process of how
The sole owner is Mr. Patrick Chan Jr, the one who is responsible for financing the
coffee truck business. The capital that he will invest is from his personal savings that he saved
from his previous work in UAE for 7 years. The proposed business has 2 employees to
operate the preparations of the products that the proposed business will offer and to assist the
customers.
Since the form of the business will be a sole proprietorship, the source of financing is
solely provided by the prospective owner, Mr. Patrick Chan. This study shows the capital that
Chapter II
This chapter includes a short explanation of why the subject matter for a feasibility study was
chosen. The objectives of the study will be presented. The operational definition of a term used in the
2.1.1 Introduction
Coffee is a hot drink made from the roasted and ground seeds of a tropical shrub, but the
researchers believe that coffee is more than just a drink, it’s a culture, an economy, art, and
passion. Whether you’re new to the brew or an espresso expert, whether you prefer it with or
The researchers aim to serve the best quality and satisfy the wants of their customers based
on the varieties of their coffees and also to provide a friendly, comfortable atmosphere where
the customer can receive quality food, and services at a reasonable price.
When Ralph Lauren launched Ralph’s Coffee in 2017, they asked food truck
promotions to execute a custom mobile build-out to promote the opening of its first-
A Feasibility Study: Caffé Diverso 19
ever coffee shop at their flagship store on 5th avenue. Food truck Promotions designed
an eye-catching 1943 vintage Citroen adorned with Ralph’s Coffee branding, which
served their signature blends of coffee, espresso, and lattes to the New Yorkers
passing by. In 2018, Ralph Lauren opened a new Polo men’s store in SoHo and they
wanted to bring back the iconic Ralph’s Coffee truck. The stylist Ralph’s Coffee truck
was stationed directly in front of their new store, serving designer treats and creating ‘
insta- worthy’ moments. Since 2017, the iconic vintage Citroen coffee truck has
become a hallmark of the designer coffee brand. The original Ralph’s Coffee truck
was such a popular hit that Ralph Lauren wanted to replicate it and open a permanent
https://foodtruck.com/ralph-lauren/
According to Bharat Sethi, 2021, Talking about creating a niche in the market
where people are used to having traditional coffee Bharat remarked, “If you look at
the data, you’ll see that coffee consumption is being driven by the Gen Z and the
Matt Drew was employed as a marketer in a corporate setting and found himself
less and less passionate about work. Drew also had a daughter on the way and started
to question the point of putting in 12-16 hours per day for someone else, and
ultimately wondered what his legacy would be if he continued down this path. So
Drew made the decision to change the trajectory of his life in a big way by starting a
coffee truck.
Drew said that the first step you need to take in starting a coffee truck business is
Developing a Brand before you even start thinking about the equipment, the size of
the truck to buy, or the licenses you’ll need to operate. You need to take some serious
time to consider the brand you want to grow. Daily Operation, the morning for Drew
typically starts at 3 a.m in order to get the serving windows up between 6:00- 6:30 am.
It requires waking up a few hours early to prepare for the vending location and
preparing for the service. How much does it cost to start a coffee truck, expect to
invest $ 30,000 minimum for a coffee truck that will pass your local health
inspections, has quality equipment installed, and is reliable. You could spend as much
as $90,000 depending on the equipment you select. How profitable is a coffee truck,
based on our survey of 223 full-time food truck owners, over 50% report generating at
least $150,000 in revenue per year. Coffee truck owners can expect to see similar
A Feasibility Study: Caffé Diverso 21
revenues if they operate the business full-time and establish name recognition locally.
Licenses Requirements, Health permits this permit allows you to sell food or
beverages to the public. The local fire department will check your HVAC system
and fire extinguishers to ensure you meet their requirements. Business License,
Establishing a formal business entity. Vehicle License, whether you own a trailer or
truck, you’ll need a license within the state you plan to operate just like any other
vehicle on the road. Food Handlers permit, this permit is often required for a coffee
truck even if you don’t plan to cook any food on the unit. And last is a Special event
foodtruckempire.com
As the COVID-19 pandemic spread across communities, coffee shops were among
the first businesses to be hard hit. Because of the sweeping lockdowns and strict social
distancing protocols, many closed down or only partly open for takeout. Yet in Cebu,
one of the areas hard-hit by the pandemic, a coffee place born during the height of the
lockdown is garnering some serious attention on social media. But it doesn’t have the
usual decors, feel, and ambiance of one — not even walls, windows, or doors.
The Coffee Mobile serves three kinds of drinks, Pour-over Coffee, Cold Brew
Beverages, and Espresso Beverages, with the bestsellers being the bottled elixirs or
It started during Cebu’s lockdown. With all that free time I had during the
lockdown, I started sharing my own personal brew recipes to our neighbors using the
little cart we built and started selling our bottled elixirs (cold brew) online,” Anzano
recalls. Currently, The Coffee Mobile serves three kinds of drinks, Pour-over Coffee,
Cold Brew Beverages, and Espresso Beverages, with the bestsellers being the bottled
elixirs or cold brew coffee, best paired with cookies and muffins.
Anzano aims to create a coffee culture through The Coffee Mobile and inspire a
growing number of coffee drinkers. Wheeled and always mobile, his movable shop
can freely stroll across different neighborhoods in the city. His coffee ventures began
with the TCM Cart, the first mobile coffee bar. It was followed by the TCM Moto Pop
up, a coffee bar, and the third and largest, a retrofitted Volkswagen Kombi that travels
https://wheels.ph/cebuano-street-barista-crafts-delicious-brews-inmobile-coffee-shop/
Philippines: Coffee Market and the Impact of COVID-19 on It in the Medium Term
According to William et al. The instant coffee market in the Philippines was
equal to 3.02 billion USD (calculated in retail prices) in 2015. Until 2025, the coffee
A Feasibility Study: Caffé Diverso 23
market in the Philippines is forecast to reach 6.66 billion USD (in retail prices), thus
increasing at a CAGR of 5.79% per annum for the period 2020-2025. This is a
decrease, compared to the growth of about 12.07% per year, registered in 2015-2019.
In general, the main aspects that have been shaping coffee consumption
include taste, pleasure, and caffeination. Particularly the instant coffee market has
been prompted by the increasing consumption coming from developing regions and
especially Asia and the Middle East. Although consumption worldwide is growing,
instant coffee still holds a relatively small share within the coffee segment.
Marketresearch.com//marshallandandwilliamstrategy
This study aims to determine the feasibility study of Coffee Truck in Phase II Kapitan
Pepe, Cabanatuan City, Nueva Ecija, and Del Pilar St. around Freedom Park Cabanatuan
City, Nueva Ecija This study seeks to answer the following question:
1. How the Feasibility Study of the marketing aspect of this study described in terms of:
● Market description
● Demand Analysis
● Supply Analysis
● Competitive Position
● Marketing Program
A Feasibility Study: Caffé Diverso 24
● Projected Sales
2. How the Feasibility of Technical Aspect of this study is described in terms of:
● Product Description
● Production Schedule
● Location of Production
3. How the Feasibility of Management Aspect of this study is described in terms of:
● Company Policies
4. How the Feasibility of Financial Aspect of this study is described in terms of:
● Sources of Finance
● Capital Requirement
● Financial Analysis
● Government
A Feasibility Study: Caffé Diverso 25
customers want to achieve without the ownership of specific costs and risks.
Production- it is the act of creating output, a good or service that has value and
Offer- is a conditional proposal made by a buyer or seller to buy or sell an asset, which
The study covers the marketing, technical, management, and financial aspects and the
project implementation. The study tries to answer if it is feasible to establish a Coffee Truck
in Phase II Kapitan Pepe, Cabanatuan City near City Hall and to Del Pilar St. around Freedom
The study focuses on two chosen Barangays of Cabanatuan City, Nueva Ecija. The places
involved are the Brgy. Kapitan Pepe and Del Pilar St. Sangitan around Freedom Park
Cabanatuan City. The respondents of the study were both male and female, 15 to 39 years old.
The study was conducted in the second semester of School Year 2020-2021.
A Feasibility Study: Caffé Diverso 26
Chapter III
Market Study
This Chapter includes the research methodology that is used by the researchers as their guide in
making this study. Population and sampling are shown in this chapter to identify the target market as
well as getting data from them. It includes instrument and data analysis which were used by the
researchers in gathering their data and how they analyzed it for showing the results of the study.
1. To understand the market and determine whether enough demand exists to make the
venture successful.
2. To determine the population and the growth rate of the chosen locations.
3. To recognize the problems that may be encountered and propose a solution for them.
3.2 Methodology
This Chapter describes how the researchers gather and collect necessary data and information. It
discusses the research design, respondents of the study, the locale of the study, instrument, data
The study used the descriptive method of research, the descriptive method to answer the
questions who, what, when, where, and how. This type of research described the particular
The respondents of this study were people in two chosen places of Cabanatuan City,
Nueva Ecija which is the Barangay Kapitan Pepe and Del Pilar st. Sangitan Cabanatuan City
both male and female with the age of 15 to 39 years old. The researchers used Slovin’s
From 2,973 respondents the researchers used Slovin’s Formula with a confidence level of
95% and a margin of error of 5% as the sampling method to determine the sample size of
2,973
n=
1+2,973(5%) 2
2, 973
n= 1+ 2,973 (0.0025)
2,973
8.43
n=
= 352.67 or 353
A Feasibility Study: Caffé Diverso 28
Table 1
Table 1 shows the total population which is 2,973. The researchers use stratified random
sampling to obtain a sample population that best represents the entire population being studied.
The collection of data and information and the distribution of survey questionnaires
were conducted in the Barangay of Cabanatuan City, Nueva Ecija which is the Brgy. Kapitan
Pepe and Del Pilar st. Sangitan Cabanatuan City, Nueva Ecija.
A Feasibility Study: Caffé Diverso 29
The instruments that were used are primary and secondary data.
Primary Data
Data in this study were collected using online survey questionnaires through the
Secondary Data
The researchers will be following all the methods and procedures in order to obtain the
The researchers will prepare online questionnaires that are guided and instructed by the
feasibility study adviser. Starting off, the introductory letter contains the background of Caffe
Diverso. The second part will be the primary questions regarding the products that the respondents
SURVEY QUESTIONNAIRE
DEMOGRAPHIC PROFILE
Table 2 Gender
Table 3 Age
Table 4 Address
Table 5
Do you drink Coffee? (If your answers is “No”, please proceed to question 6 to 13)
No 39 11%
A Feasibility Study: Caffé Diverso 32
Table 6
Table 7
3 to 4 times 29 9.2%
Table 8
Cold 70 22.3%
Tea 43 13.7%
Other 6 1.9%
Table 9
How much are you willing to spend on a regular cup (8oz) of coffee?
Table 10
Snacks 80 22.7%
Table 11
A Feasibility Study: Caffé Diverso 35
Table 12
What would you consider the most important thing when consuming food/drinks?
Price 49 13.9%
Other 3 0.8%
A Feasibility Study: Caffé Diverso 36
Table 13
Table 14
On average, how long would you wait in line to get your order in a café truck?
A Feasibility Study: Caffé Diverso 37
25 to 30 minutes 26 7.4%
Table 15
What time of the day are you most likely to purchase foods or beverages from a Café Truck?
Table 16
Twitter 10 2.8%
Instagram 23 6.5%
E-mail 10 2.8%
Other 3 0.8%
Table 17
Would you try coffee or a meal if a caffé truck offers it near you?
No 39 11%
● I love coffee
● Goodluck
● Good Idea
● Coffee Flavor
- Ano ang mga binabalik balikan ng mga customers? (Service, product, ambiance etc.)
3.3 Demand
A Feasibility Study: Caffé Diverso 40
Demand is an economic principle that describes the willingness and desire of the consumers to
Source: PhilAtlas
Table 18 shows the historical population of Kapitan Pepe and Del Pilar St. Sangitan, Cabanatuan
Table 19
Source: PhilAtlas
Table 19 shows the historical population of Kapitan Pepe, Cabanatuan City, Nueva Ecija, and Del
Pilar St. Sangitan, Cabanatuan City, Nueva Ecija (15 to 39 years old) for the year 2016 to 2020, by
the use of the table the researchers will be able to determine the growth rate of the population of the
Barangay
Table 20
2017 2,000 3%
A Feasibility Study: Caffé Diverso 42
2018 2,060 3%
2019 2,122 3%
2020 2,185 3%
Table 20 shows the growth rate (aged 15 to 39 years old) of the historical population of Brgy.
Kapitan Pepe Cabanatuan City, Nueva Ecija for the year 2016, 2017, 2018, 2019, and 2020. By using
this table, the researchers projected the population for the next five years.
Table 21
Table 21 shows the growth rate (aged 15 to 39 years old) of the historical number of the
population of Del Pilar St. Sangitan Cabanatuan City, Nueva Ecija for the year 2016, 2017, 2018,
2019, and 2020. By using this table, the researchers projected the population for the next five years.
The major consumers of the product are the Millennials and Gen. Z because the
researchers think that they are the people who will most likely buy their foods.
Table 22
2020 2,185
2021 2,251
2022 2,318
2023 2,388
2024 2,460
2025 2,533
Table 22 shows the projected population of the target market for the next five years. The
researcher used the average number of population multiplied by one then plus to the average
growth rate which is 3.00%. And the formula applies for the next five years (2021-2025). A
positive growth rate indicates an increasing population, the researchers got the market
Table 23
2020 788
2021 776
2022 763
2023 751
2024 739
2025 727
Table 23 shows the projected population of our target market for the next five years. The
researcher used the average number of population multiplied by one then plus to the average growth
rate which is -1.59%. And the formula applies for the next five years (2021-2025). A negative growth
rate indicates a decreasing population, the researchers got the market demand of the Caffe Diverso, a
coffee truck.
Table 24
Effective Demand
A Feasibility Study: Caffé Diverso 46
Question no. 1
Table 24 shows the market demand and the percentage of Question no. 1 of the two
Barangays. Using the table, the researchers got the projected demand of “Caffe Diverso” for the next
five years.
Effective Demand
Table 25
2021
A Feasibility Study: Caffé Diverso 47
Table 26
2022
DEMAND % OF POTENTIAL FREQUENCY EFFECTIVE
RESPONDENTS DEMAND DEMAND
1 to 2 cups
2742 32.20% 883 (336 Days) 296,672
3 to 4 cups
2742 58.30% 1599 (336 Days) 537,143
More than 4 cups
2742 9.50% 261 (336 Days) 87,528
TOTAL 100% 2742 - 921,342
Table 27
A Feasibility Study: Caffé Diverso 48
2023
DEMAND % OF POTENTIAL FREQUENCY EFFECTIVE
RESPONDENTS DEMAND DEMAND
1 to 2 cups
2794 32.20% 900 (336 Days) 302,257
3 to 4 cups
2794 58.30% 1629 (336 Days) 547,254
More than 4 cups
2794 9.50% 265 (336 Days) 89,175
TOTAL 100% 2794 - 938,687
Table 28
2024
DEMAND % OF POTENTIAL FREQUENCY EFFECTIVE
RESPONDENTS DEMAND DEMAND
1 to 2 cups
2847 32.20% 917 (336 Days) 308,035
3 to 4 cups
2847 58.30% 1660 (336 Days) 557,715
More than 4 cups
2847 9.50% 271 (336 Days) 90,880
TOTAL 100% 2847 - 956,629
Table 29
A Feasibility Study: Caffé Diverso 49
2025
DEMAND % OF POTENTIAL FREQUENCY EFFECTIVE
RESPONDENTS DEMAND DEMAND
1 to 2 cups
2902 32.20% 935 (336 Days) 314,005
3 to 4 cups
2902 58.30% 1692 (336 Days) 568,524
More than 4 cups
2902 9.50% 276 (336 Days) 92,641
TOTAL 100% 2902 - 975,169
The tables show the total demand for the next five years in frequency, by multiplying the
percentage of respondents in 336 days to the projected market demand for the year 2021 to 2025. By
using this table, the researchers got the Demand and Supply Gap.
Table 30
2021 905,194 -
2022 921,342 16,148
2023 938,687 17,344
2024 956,629 17,942
2025 975,169 18,541
Table 30 shows the projected demand and the corresponding increase annually. By using
this table, the researchers determined the gap between demand and supply.
A Feasibility Study: Caffé Diverso 50
Annual Increase
= Current Projected Demand – Previous Projected Demand
3.4 Supply
It is the number of products that producers are willing and able to sell at a given price, all
Table 31
Tea Cup - - - -
Table 32
Table 31 and 32 shows the number of products sold daily, weekly, monthly and annually. It
indicates the present supply of products on the two barangays of Cabanatuan City. The gathered
information collected through the use of interviews and averaged the daily customer of the above
market participants. The table used by the researchers to calculate the projected supply for the next
five years.
A Feasibility Study: Caffé Diverso 52
Table 33
Growth Rate
Source: Competitors
Table 33 shows the annual growth rate, total growth rate, and average growth rate of the
competitors. The researchers gathered the competitor’s growth rate through an interview with the
shop employee or staff. By using this table, the researchers determined the projected supply of
Table 34
Projected Annual volume of the domestic supply for the next five years
2020 - - 53,760
Source: Competitors
Table 34 shows the projected annual supply for the next five years of the competitors. The
projected annual supply is computed by adding the previous annual supply to the average growth rate
(-18.75%) and adding one then the product will be added to the previous annual supply.
Table 35
“Simplicity”
2020 - - 10,080
Source: Competitors
Table 36
“Bubble Cup”
2020 - - 5,040
Source: Competitors
Table 37
“Tea Cup”
2020 - - 5,040
Source: Competitors
Table 38
“RSC Cafe”
2020 - - 10,080
Source: Competitors
Table 39
“NYORK”
2020 - - 23,520
Source: Competitors
A Feasibility Study: Caffé Diverso 58
Table 40
Table 40 shows the projected estimated supply of competitors for the year 2020. The
researchers used the growth rate of competitors to project their supply for the next five years.
Table 41
A Feasibility Study: Caffé Diverso 59
Simplicity
Tea Cup
Kapitan Pepe
RSC Café
NYORK
Table 41 shows the list of Current Competitors as well as the location of their stores.
The reason why the researchers specifically have 5 competitors is that these businesses are the only
ones that are included in the two areas that the researchers chose.
Table 42
Table 42 shows the projected demand, projected supply, the gap, and the target market share
of the Caffe Diverso. Considering the gap the researchers concluded that the demand for the next five
years increases. By using this table, the researchers determined the number of customers who are not
50 is the daily capacity of the proposed business. The researchers used the gap in determining
the target market share per year. The researchers used the average growth rate based on the RRL
which is 5.79% to determine the target market share for the next five years.
Gap
= Projected Demand – Projected Supply
A marketing program is a coordinated, thoughtfully designed set of activities that help you
achieve your marketing objectives. Your marketing objectives are strategic sales goals that fit your
strengths and are a good way to stretch your business in its current situation. In order to build strong
customer relationships and maximize your sales, you need to put every possible marketing tool to
Proper marketing mix strategies are most important for any business. For it determines how the
business. The Caffe Diverso will be properly introduced and accepted by its target market. Marketing
strategies are an integrated process in which companies build strong customer relationships and
create a customer.
3.6.1 Product
The researchers offered a different variety of coffee which is black coffee, macchiato,
The proponent wants to position the business in the mind of the target market as the
Table 43
COFFEE
Hot
Black Coffee
Macchiato
Expresso
A Feasibility Study: Caffé Diverso 62
Cold
Iced Mocha
Cold Brew
Frappuccino
3.7.1.2 Brand
The most important factor that would greatly affect the marketability of the
business is its brand name. Great things lie in the name of the business because that is
the first that will capture the attention of its prospective clients.
truck shop that provides convenience and offers a complex blend of different flavors
Since caffé trucks are mobile, unlike coffee shops, the owner doesn't have to rely on one
location to make all of their sales. If a location doesn’t work out for whatever reason, then an owner
can simply find a different one. In simple words, unlike the physical store, coffee trucks can cater to
3.7.1.4 Packaging
Hot Cold
Figure 5
Sample Packaging
The proposed business used plastic cups for the cold coffee while for the hot coffee is a
3.7.2 Pricing
The researchers adopted Cost-Plus Pricing. This approach sets the selling price based
on evaluating all variable costs that incur and adding a markup percentage for the service fee to
Table 44
Hot
Black Coffee 35
Macchiato 35
Expresso 40
Cold
Iced Mocha 75
Cold Brew 55
Frappuccino 65
The researchers chose to locate the business at Phase II Kapitan Pepe and at Del Pilar
St. Sangitan around Freedom Park Cabanatuan City, which on Monday to Thursday is in Del
Pilar St. Sangitan around Freedom Park Cabanatuan City, while on Friday to Sunday the
3.7.4 Promotions
The researchers of the proposed project will be using different marketing strategies in
order to introduce Caffe Diverso to catch up and hook the attention of the prospective
customer.
A Feasibility Study: Caffé Diverso 65
Social Media Marketing - will be used to promote the products. This is the most used
kind of promotion nowadays that will surely reach prospective customers because nearly
everyone already knows how to use social media. Also, it is one of the best ways to promote
Promotional Posters/Tarpaulin- the researchers will also use print ads that will be
posted and hung in some posts and walls around Phase II Kapitan Pepe and to Del Pilar St.
Flyers- the researchers will also use flyers that will be given to different people
around Cabanatuan City Nueva Ecija to promote the business and the product offer.
Opening Discount Coupons- used for the opening day of the business (whole day)
for each barangay (Kapitan Pepe and Del Pilar) for a much cheaper price. It’s a buy two
Black coffee for only P59, buy two espressos for only P69, buy two macchiatos for only P59,
buy two cold brews for only P99, buy two iced mocha for only P139, and buy two
will use a discount. The Café Diverso will offer “Buy 5 get 1 free”. It is valid only on the day
Table 45
Promotional Expenses
Promotional Expenses
Size Pieces Total cost
Tarpaulin 18x24(tarpaulin) 50 3750
Fliers 4x5(paper) 50 200
Opening Discount Coupon 6x4(paper) 50 250
Anniversary Discount Coupon 3x4(paper) 50 150
4350
New Competitors
The researchers know that in the business industry there’s always competition. All they have
to do to handle this situation is, they will highlight their differences and know their
customers’ feedback so that they can improve their product and make development.
negative situation into a positive customer experience. How you react to an angry customer
can make or break the perception the customer has of your brand.
A Feasibility Study: Caffé Diverso 69
Listen - Practice active listening rather than passive listening. Active listening means
concentrating on everything the customer is saying so you have a clear understanding of why
they’re upset.
Apologize - Apologies for the problem they’re having. Acknowledging the mistake and
letting the customer know you’re really sorry will go a long way. Be thorough in your
apology.
Show empathy - Empathy helps guide your response and reaction to an angry customer.
Empathy doesn’t necessarily mean agreeing with the customer. It means you truly understand
Maintain a calm tone of voice - Don’t let frustration get the better of you. When dealing with
an angry customer, you may be tempted to match their tone of voice. Avoid this at all costs,
Avoid negative language - When it comes to handling an angry customer, support teams must
be skillful in the language they use. The negative language will only add fuel to the fire,
Once they encounter a problem with their suppliers, they will immediately look for other
suppliers, because they can't run out of stocks. They also need to have another list of people
who can be suppliers if they ever have a problem again, they won't have a hard time or can't
A Feasibility Study: Caffé Diverso 70
find it, because they are ready to get another product in case of an emergency. .In business
you can't waste time. You need to have an immediate solution to the problem.
Strengths
● The value of the coffee is budget-friendly because the researchers want to offer them a
quality service at a low price, in that way they can attract more customers
● They have the capacity to move around and take the business in crowded places or seasonal
places. Wherever their customers are, they can go to them directly and bring them the coffee
truck.
Weaknesses
● The proposed business only has limited varieties of coffee and doesn’t offer other products.
But when it goes well, the proposed business can also offer other products in the future.
● Since the proposed business is new to the market, it is less known than the existing players in
the market.
A Feasibility Study: Caffé Diverso 71
Opportunities
● With a product such as coffee, they can potentially expand their product line by selling raw
coffee beans and other coffee-related products for higher profit margins than coffee.
opportunity for the coffee truckers. Since most people are stuck at home, and most of the
coffee shops are closed. The coffee truck can provide coffee near their customer’s locations
while properly obeying the social distancing protocol since it is an outdoor business.
Threats
● New competitors can affect the proposed business and there's a possibility to decrease the
sales because they can offer better products than the proposed business. In that situation, the
proposed business needs to do is, highlight its differences and develop a new product or
The total projected sales for the next five years are based on the assumptions of annual sales
Table 46
Table 47
Chapter IV
Technical Study
· To determine to what extent the proposed business meets the technical feasibility, which
includes the supply of raw materials to be used, the list of equipment and tools required for the
preparation of the product, the labor needed, and other requirements that are necessary to operate
a business.
4.2 Product
A product is a bundle of intangible and tangible attributes offered to the market. It is a tool
through which exchanges of value concurrently satisfy both the buyers’ and the sellers' needs. The
type and quality of the products will be the best determinant in finding out if the business will be able
to succeed.
The business provides a line of coffee products, we all know that many Filipino love
different kinds of coffee. The Caffe Diverso offers two types of coffee for the target market, 3
kinds of Hot Coffee and 3 kinds of Cold Coffee. Under Hot Coffee are Black coffee,
Macchiato, and Espresso. And for Cold Coffee is Iced Mocha, Cold Brew, and Frappuccino.
HOT COFFEE
Table 48
COFFEE DESCRIPTION
Black Coffee
water.
Macchiato
foamed.
COLD COFFEE
Table 49
COFFEE DESCRIPTION
Iced Mocha
cream.
Cold Brew Cold-brew refers to the process of preparing the coffee, not the
Frappuccino
Table 50
Procedure: Procedure:
Step 1: Dose Correctly, this should be pretty Step 1: Put the coffee filter in the dripper
portafilter.
immediately.
Macchiato Iced Mocha
Ingredients: Espresso and Milk Foam Ingredients: Espresso, Milk, Mocha syrup,
Procedure:
Step 1: Make a shot of espresso
espresso.
Cold Brew Frappuccino
Ingredients: Black Coffee and Ice Ingredients: Espresso, Milk, Crushed Ice,
Procedure:
Step 3: Put the black coffee in a glass,
Quantifications of Coffee
A Feasibility Study: Caffé Diverso 78
Table 51
Black coffee
Ingredients Unit Quantity Total Cost No. of Cup/s Cost per piece
Cost
Table 52
Espresso
Ingredients Unit Quantity Total Cost No. of Cup/s Cost per piece
Cost
Ground coffee
699/kg (38g) 26.8 1 26.8
Water
35/gal 2.5oz 2.5 1 2.5
Total 29.3 29.3
Table 53
Macchiato
Ingredients Unit Quantity Total Cost No. of Cup/s Cost per piece
Cost
Ground coffee
699/kg (19g) 13.4 1 13.4
Water 35/gal 1.25oz 1.25 1 1.25
Total 15.54 15.54
Table 54
Cold Brew
Ingredients Unit Quantity Total Cost No. of Cup/s Cost per piece
Cost
Table 55
Ice mocha
Ingredients Unit Quantity Total No. of Cup Cost per piece
Cost Cost
Espresso
(1.25oz) 14.65 1 14.65
Milk 65/liter 8oz 15.4 1 15.4
Mocha syrup 380/L 30ml 11.4 1 11.4
Ice 40/pack 1cup 2 1 2
A Feasibility Study: Caffé Diverso 80
Table 56
Frappuccino
Ingredients Unit Quantity Total No. of Cuts Cost per piece
Cost Cost
Espresso
(1.25oz) 14.65 1 14.65
Milk 65/liter 8oz 15.4 1 15.4
Ice 40/pack 1cup 2 1 2
Sugar syrup 380/L 30ml 11.4 1 11.4
whipped cream 500/500
g 5g 5 1 5
Total 48.45 48.45
A Feasibility Study: Caffé Diverso 81
Hot Coffee
Distribute your grounds in Tamp evenly and Insert the portafilter and
the portafilter. ... consistently. start brewing immediately
Cold Coffee
A Standard Blender
The researchers will use a normal home blender as their alternative process for their coffee
beans. It is a great coffee grinder alternative because it comes with a blade system, which will chop
The pour-over method involves pouring hot water through coffee grounds in a filter. The
water drains through the coffee and filters into a carafe or mug. Pour over is also known as filter
coffee or drip coffee, although these terms also include batch brewers. So you may hear it called hand
This is significant as an alternative process because many believed it creates a more flavorful cup of
brew. Since it's a longer brewing process, there's a more intricate flavor extraction. The slower the
water filters through the grounds, the more flavor is extracted. It allows you to control the
temperature of the water, taste, texture, temperature, and the speed at which it goes into the grounds,
produce 50 cups of coffee daily based on the result of the research study for the willingness of the
5 hrs. X 60 minutes X 2
12
= 50
Where:
= 5 hours
● Number of Crew = 2
Table 57
Machinery and Function Supplier Quantity Unit Cost Shipping Total Cost
Equipment Fee
A Feasibility Study: Caffé Diverso 84
Table 57 shows the machine and equipment that will be used for the proposed business.
Utensils
Table 58
Spoon It is used SM
primarily for Department
12 79.80 - 79.80
transferring Store
ingredients.
Table 58 shows the utensils that will be used for the proposed business.
Table 59
Furniture and Fixture
Furniture and Function Supplier Quantity Unit Cost Total Cost
Fixture
Folding Chair Used for
employees to
Home’s 2 120 240
sit down.
Table 59 shows the furniture and fixtures that will be used in the proposed business.
Table 60
Sanitary
Sanitary Function Supplier Quantity Unit Cost Total Cost
A Feasibility Study: Caffé Diverso 88
Dishwashing Is used
Liquid primarily for
Friendship 2 60(per liter) 120
removing
food from Supermarket
used dishes
and tableware.
Table 61
Supplies
Supplies Function Supplier Quantity Unit Cost Total Cost
Plastic Cup It is used for Value Pac 868 1.85 (per 1,605.8
cold coffee piece)
A Feasibility Study: Caffé Diverso 90
Take out Cup Used to carry Jessilyngan 1,400 3 (per piece) 4,200
carriers multiple filled Shop
beverage cups
at the same
time.
TOTAL: 8,461.2
Table 61 shows the supplies that will be used for the proposed business. The supplies above
Figure
13
Vicinity Map
Figure 14 Figure 15
Figure 16
Perspective inside View
Source: Bontella Food Truck Builders Philippines its L300 customized truck.
Table 62
TOTAL: 5,030
Table 62 shows the raw materials that will be used in the proposed business. And the raw
Table 63
Cost of Sales
Plastic Cup It is used for Value Pac 868 1.85 (per 1,605.8
cold coffee piece)
Take out Cup Used to carry Jessilyngan 1,400 3 (per piece) 4,200
carriers multiple filled Shop
beverage cups
at the same
time.
drinks. bottle)
TOTAL: 12,996.2
The table shows the total cost that the proposed business will be used in making coffee.
Truck Check-up
For the coffee truck, its parts will be checked up monthly for safety purposes.
A Feasibility Study: Caffé Diverso 98
Gas
For refueling the coffee truck so it can arrive at the business location.
4.9 Maintenance
Table 64
Maintenance Expense
Table 65
Truck Expense
Truck Cost
Customized Truck 440,000
Source: Bontella Food Truck Builders Philippines
Table 66
A Feasibility Study: Caffé Diverso 99
Utilities
Includes all employees responsible for producing or preparing products or services. When
preparing coffee, owners have assigned an employee to do that. But all the employees can also do the
barista or cashier job because they assure that they are an all-around employee at their work.
The researchers wanted to give the customers 100% satisfaction in cleanliness in all areas of
the truck. Caffe Diverso provides one trash bin inside the truck and one on the outside of the truck for
the temporary keeping of garbage. The accumulated garbage per day is collected by the garbage
Chapter V
Management Aspect
One of the reasons to have a successful business is effective management and organization.
Management refers to planning, organizing, and controlling activities. While the organization is
defined as structuring and integrating various activities of people working together, or having
teamwork.
The purpose of good management is to plan, direct, organize and ensure the success of a
business considering every employee/worker as an individual and finding ways to maximize their
In this chapter, the researchers discuss the form of business organization, organization structure,
The simplest form of business is the sole proprietorship, a business owned and operated by one
individual. Therefore, the ideal form of business organization for this is a sole proprietorship which
is simpler in nature compared to the other forms of business organization. Since the business has only
a limited number of staff/personnel, the proprietor will not experience having a hard time managing
it. Necessary adjustments in terms of capital and personnel will take place depending on the demand
Ease of Formation: Starting a sole proprietorship is much less complicated than starting a formal
Tax Benefits: The owner of a sole proprietorship is not required to file a separate business tax report.
Employment: Sole proprietorships can hire employees. This can lead to many of the benefits
Decision making: Control over all business decisions remains in the hands of the owner. The owner
can also fully transfer the sole proprietorship at any time as they deem necessary.
5.3 Capitalization
The proposed business will be financed by Mr. Patrick Chan Jr., the Sole Owner of the business
named Caffé Diverso, a Coffee Food Truck Business.
The business adopted the line type of organizational structure where the direct flow of authority from
the manager/owner down to the immediate levels of subordinates. Because the line type organization
Owner/Manager
Employee 2
Employee 1
(Sales
(Sales Personnel/Barista/Cas
Personnel/Barista/Cash hier)
ier)
This figure illustrates the business organizational structure that shall consist of the Manager/Owner of
the proposed business and represent the highest level management, then the Employee 1 and
Table 67
Job Title Required Number of Personnel
Manager/Owner 1
A Feasibility Study: Caffé Diverso 103
Table 67 shows the position of the personnel in the business and the required number of each
personnel.
● Employee 1 Duty Hours – 5:00am-1:00pm with 1-hour break, for lunch (11:30am-12:30pm)
● Employee 2 Duty Hours- 1:00pm-9:00pm with 1 hour break for dinner (6:30pm-7:30pm)
● 336 days of business operation, but the proposed business rest assured that every employee
and ordering supplies like coffee, milk, and other supplies needed.
● Operate and maintain espresso machines, froth milk, and much more.
● File orders, and receive the payments of the customers, and giving appropriate change
Experience and dedication are the key to having a successful business, and also the quality of
product and services of the business. The following are the specific requirements for the needed
Sole Proprietor/Manager
Sales Personnel/Cashier/Barista
A Feasibility Study: Caffé Diverso 105
● Availability to work around peak hours, including nights, early mornings, and weekends.
The Caffe Diverso complies with all the legal requirements in establishing the business. The
project proponents have consulted a representative from the Business Permit and License of
Cabanatuan City Municipal Hall regarding legal matters. The representatives give a business permit
and license application that must be complied with other requirements to accomplish the legal
1. Registration for fire inspection for the safety of the firm, and to check if it obeys the
2. Registration for a building inspection for the overall design of the establishment
A Feasibility Study: Caffé Diverso 106
3. Registration in the Health and Sanitary Department to ensure the health security and
4. Registration of the name of employees in the Zoning Department at City Planning and
Development Office for the employee to be registered on SSS for private employees
Supporting papers and all the requirements is examined and verified by the licensing
officer of Cabanatuan City Municipal Hall, after the verification, the business has
officially and legally complied with the legal requirements and is ready for operation.
The business registered the name of the firm at the Department of Trade and Industry
● The owner needs to go first to the DTI office and must prepare 3 names for the business.
● The DTI officer confirmed the business if approved to be named as Caffe Diverso
● The owner filled out the form, and they paid a P500.00 fee for DTI.
Mayor's permit
● Two valid IDs
Table 69
Costing for Legal Requirements
DTI P 500.00
BIR P 530
TOTAL P 2,880.00
Table 70
Compensation Package
Salary Rate
Manager/Owner 1 0 0 0 0
This table shows the compensation package of “Café Diverso” employees. All the employees will
receive compensation subject to the prevailing minimum wage. Employees shift after every 8 hours
of duty, and the assigned duty also performs an all-around duty, that’s why all employees have the
FORMULA:
Table 71
ER EE ER EE
Employee
14,000.00 1,200 630 175 175 13,195.00 158,340.00
1
Employee
14,000.00 1,200 630 175 175 13,195.00 158,340.00
2
Production Area
● The employees should arrive in the production area on, or before the opening of the café
truck.
● The employees are the ones who are responsible for the cleanliness of the production area and
should turn off all the machinery and equipment and put the necessary utensils and materials
● The employees should maintain personal hygiene and wear their proper uniforms as well as
● The employees should properly observe the safety instructions in using the production’s
● Absence without prior notice will be a demerit for the salary performance of an employee
Café Truck
● Salaries will be given every 15th day and 30th day of the month.
● The employees should arrive 30 minutes before the opening of the café truck.
● A 1-hour break will be given to the employees allocated for lunch for employee 1, and dinner for
employee 2.
Mission
Vision
“To be one of the best-loved local coffee truck business around Cabanatuan City, Nueva Ecija by the
year 2026.”
A Feasibility Study: Caffé Diverso 111
Chapter VI
Financial Study
Financing a business is one of the major reasons how investors create their wealth. This chapter
involves an analysis of the cash flow profile of the project. The major assumptions used in making a
projection to the financial statements, Projected Income Statement, Projected Cash flow, and
Projected Balance Sheet with supporting schedule and total Project cost.
- To project how much start-up capital is needed, sources of capital, returns on investments, and other
financial considerations.
- To recognize the amount of funding it will need to get the business up and running.
Table 72
Since the form of the business will be a Sole Proprietorship, the source of the financing is solely
Mr. Patrick Chan is the source of financing for commencing Caffe Diverso because he has
accumulated enough money to provide for this business as he worked for 7 years in other countries as
a supervisor. His accumulated money will be used as the capital in this business.
6.4.1 Assumptions
❖ The utility is assumed based on the use of the existing Coffee Truck.
❖ The taxes rates are based on the prevailing tax rates set by the Bureau of Internal
Revenue
❖ The business will only be financed by the owner, no assumed liabilities will be
incurred.
Table 73
Table 74
Activities
UTENSILS 31,387.68
TRANSPORT 440,000.00
EQUIPMENT-TRUCK
MACHINERY & 15,452.91
EQUIPMENT
FURNITURE & FIXTURE 240
Net cash used by investing 487,080.59
activity
Cash flow from Financing
Activities
Cash invested by owner 769,091.24
Net cash provided by 769,091.24
financing activity
NET CASH FLOW 427,692.05 104,956.07 159,278.79 195,799.17 234,434.08
Add: Cash Beg Bal 427,692.05 532,648.12 691,926.91 887,726.08
Cash, End Bal 427,692.05 532,648.12 691,926.91 887,726.08 1,122,160.16
Table 73
TOTAL CURRENT 427,692.05 532,648.12 691,926.91 887,726.08 1,122,160.16
ASSETS
Non-current Assets
Machinery & Equipment 15,452.91 15,452.91 15,452.91 15,452.91 15,452.91
Machinery & Equipment: 3,090.582 6,181.164 9,271.746 12,362.328 15,452.91
Accumulated Depreciation
Transport Equipment-Truck 440,000.00 440,000.00 440,000.00 440,000.00 440,000.00
Transport Equipment- 88,000 176,000 264,000 352,000 440,000
Truck: Accumulated
Depreciation
Utensils 31,387.68 31,387.68 31,387.68 31,387.68 31,387.68
Utensils: Accumulated 6,277.536 12,555.072 18,832.608 25,110.144 31,387.68
Utensils
Total Non-Current Assets 389,472.47 292,104.35 194,736.24 97,368.12 0.00
Total Assets 817,164.52 824,752.47 886,663.14 985,094.20 1,122,160.16
LIABILITIES
Income Tax Payable 12,018.3205 5,881.882206 20,337.7658 35,630.64506 51,808.98203
Owner's Equity 805,146.2 818,870.5918 866,325.3787 949,463.5505 1,070,351.175
TOTAL LIABILITIES & 817,164.520 824,752.474 886,663.1445 985,094.1956 1,122,160.157
OWNER'S EQUITY 5
0.00 0.00 0.00 0.00 0.00
Table 76
A Feasibility Study: Caffé Diverso 117
Table 77
Table 78
A Feasibility Study: Caffé Diverso 118
Table 79
DEPRECIATION SCHEDULE
AMOUN 2021 2022 2023 2024 2025 TOTAL BA
T LA
NC
E
MACHINERY 15,452.91 3,090.58 3,090.58 3,090.58 3,090.58 3,090.58 15,452.91 0.00
& EQUIPMENT 2 2 2 2 2
TRANSPORT 440,000.0 88,000 88,000 88,000 88,000 88,000 440,000 0.00
EQUIPMENT- 0
TRUCK
FURNITURE & 240 48 48 48 48 48 240 0
FIXTURE
UTENSILS 31,387.68 6,277.53 6,277.53 6,277.53 6,277.53 6,277.53 31,387.68 0.00
6 6 6 6 6
487,080.5 97,416.1 97,416.1 97,416.1 97,416.1 97,416.1 487,080.5 0.00
9 18 18 18 18 18 9
A Feasibility Study: Caffé Diverso 119
CHAPTER VII
SOCIO-ECONOMIC DESIRABILITY
performance. It is not enough that the owner is benefited; he should also provide benefits to
all that surrounds him. The business should benefit the stakeholders especially the customers,
Internal Customers
The internal customer is the employee. Employees will be well compensated and given
Government
The enterprise can contribute taxes to the government. Taxes are used by the government
in establishing public infrastructures and in improving the economy of the country thus,
Community
A Feasibility Study: Caffé Diverso 120
The significance of the business to the community is the increase in the employment rate
of the area.
Owners/ Manager
The owner/manager will be most benefited from the establishment of the business. He will
be able to generate income from the enterprise with wise decisions he will make.
CHAPTER VIII
This chapter covers the derived conclusions and some recommendations to the management
7. 1 CONCLUSION
In the analysis, it is said that there is a high percentage of customers that are willing to buy
different varieties of coffee that Caffe Diverso will offer. As these situations exist, it serves as
proof that there is a high chance that Caffe Diverso will be profitable and will be successful in
time. Even though the researchers found that the population of Del Pilar St., Sangitan is
decreasing because the growth rate is -1.59% but the projected demand will still be pulled due
to the increasing population growth rate in Phase II Kapitan Pepe which is 3%. Furthermore,
Based on the information yielded from the research conducted, project proponents
7.2 RECOMMENDATION
The researchers recognize the fact that the estimates used in the study may be altered
through time and some unforeseen events could make production changes in the organization
of a business that is why they are recommending that further studies must be undertaken
The researchers recommend adding more marketing campaigns to entice more customers.
To satisfy the increasing demand of the market, the researchers recommend adding more
To attract more customers, Caffe Diverso should optimize their social media page often to
significantly increase their reach and to improve the visibility of the page which can get their
For future researchers, the researchers recommend choosing more locations for the
business
A Feasibility Study: Caffé Diverso 122
REFERENCES
‘Gen Z and millennials are driving new-age coffee consumption’ (Bharat Sethi, 2021)
foodtruckempire.com
https://wheels.ph/cebuano-street-barista-crafts-delicious-brews-inmobile-coffee-shop/
A Feasibility Study: Caffé Diverso 123
Philippines: Coffee Market and the Impact of COVID-19 on It in the Medium Term (William and
Marshall, 2020)
Marketresearch.com//marshallandandwilliamstrategy
APPENDICES
A Feasibility Study: Caffé Diverso 124