Professional Documents
Culture Documents
Name Date Class (Time: Can I Do I Need May I Have Your Take Your Details For Calling
Name Date Class (Time: Can I Do I Need May I Have Your Take Your Details For Calling
(Time 20 minutes)
2 Complete the dialogues using a word or short phrase from the list to fill the gaps.
• book • can I • do I need • for calling • take • like to have • enough for me • may I have your
• sounds nice • your details
A Guest: Excuse me, 1) can I park here? B Agent: Thank you 6) for calling the Majestic
Employee: Yes, this is the valet service area. reservations department. My name is
Guest: Perfect, what 2) do I need to do? Giles. How may I help you?
Employee: Nothing, please 3) may I have your Guest: Hello, I’d like to 7) book a room for two.
keys and I’ll park your car. Agent: Would you 8) like to have a suite?
Guest: Of course, I’ll just 4) take my laptop Guest: What is the difference with the other
out of the trunk. rooms?
Employee: Okay, I’ll just fill in 5) your details on Agent: It is much bigger.
the valet ticket. Guest: It 9) sounds nice but I imagine it is much
more expensive. An economy room is
10) enough for me.
(Marks: 10 x 2 = 20)