Stairmatic Manual

C L I M B E R
BATTERY POWERED
S TA I R
Mobile Stair Climber
M O B I L E
Owners
Stairmatic
Manual
Manual
P O W E R E D
Models Covered
MK7, MK8, MK9,
MK10, SM10A,
SM11, SM11 SES,
B AT T E R Y
SM12 SES
Established 1982
S T A I R M A T I C M O B I L E S T A I R C L I M B E R O P E R A T I N G M A N U A L
Contents
This symbol occurs where important points are being highlighted.
! Not observing these points may have safety implications.
Page
1 Declaration of Conformity ...................................................................... 3
2 Stair and Step Assessment ................................................................... 4
3 Operating Instructions ............................................................................ 5
4 Battery Charging Instructions ............................................................... 15
5 Schematic ................................................................................................... 17
6 Control Panels ........................................................................................... 18
7 Stair Tread Requirements........................................................................ 19
8 Specifications ............................................................................................ 20
9 Engineering and Service ........................................................................ 21
9.1 Fault Diagnosis ......................................................................................... 22
9.3 Servicing Schedules ................................................................................ 23
9.4 Service Procedures .................................................................................. 24
9.5 Spare Parts ................................................................................................ 32
10 Warranty ..................................................................................................... 33
11 Disposal ..................................................................................................... 33
Page 2
Flansham Business Centre

Hoe Lane, Flansham,
Bognor Regis, West Sussex,
Established 1982 England. PO22 8NJ
Telephone: 01243 586692 Fax: 01243 586312

Website www.baronmead.com Email sales@baronmead.com
Baronmead International Ltd - The Manufacturer

DECLARATION OF CONFORMITY
KONFORMITÄTS-ERKLÄRUNG
DÉCLARATION DE CONFORMITÉ
EG-VERKLARING VAN OVEREENSTEMMING
DICHIARAZIONE DI CONFORMITA
_______________________________________________________________
We declare that the construction of the product(s)
Hermit erklären wir, daß die Bauart der(s) produkte(s)
Nous declarons quë le(s) produit(s)
Hierbij verklaren wij, dat de bouwwijze van de/het product(en)
Dichiariamo che il(i) prodotto(i)
STAIRMATIC STAIR CLIMBER

Comply with the following European Directives
e conforme alle seguenti Direttive Europee
Directive 89/336 “Electromagnetic Compatibility” as modified by Directive 92/31/CE

Direttiva 89/336/CEE “Compatibilita Elettromagnetica” come modificata dalla direttiva 92/31/CEE
Directive 93/42 “Medical Devices” (Category 1)

Direttiva 93/42 “Dispositivi Medici” CCategoria 1)
Directive 98/37 “Machinery” as modified by Directive 98/79/CE

Direttiva 98/37 “Macchine” come modificata dalla Direttiva 98/79/CEE
January 2009
at Bognor Regis: ............................................. .............................................
Date/Datum Signature / Handtekening
Graham White Managing Director
Legal Representative
Page 3
2 - Stair & Step Assessment

Each of the following type of steps and stairs need to be carefully evaluated before use
to ensure best results.
Smooth Steps
! Require caution, anti slip tape may be required.
Polished Steps
Wooden Steps
Marble Steps
Terrazzo Steps
Carpeted Steps
! Make sure carpet is correctly secured.
Stone / Concrete Steps

! Need to be good condition. Repair worn or broken steps.
Non-slip paint may be required.
Ice or Wet Steps

! ! Extra caution will be required.
Page 4
3 - Stairmatic - Operating Instructions

! You must be a physically and mentally capable adult to operate the Stairmatic and have
achieved a competent operating level before you use the Stairmatic to carry a passenger,
where possible BARONMEAD training is advised.
Please read these instructions carefully and ensure you are fully familiar with the Stairmatic
before use. (If you have a training dvd, use with these notes).
3.1 General
The operating technique is to lean the Stairmatic 1
back and let the machine do the lifting.
First familiarise yourself with the machine by

standing on a flat surface and tilting the machine
back towards you. At a point about 20 degrees
from the vertical the machine is “in balance” with
little weight being transferred to your arms or
wrists. This is the point of balance referred to in
these instructions.
Practice sessions should be held on a regular

basis. Monthly practice is advised as a minimum.
Check that the stair surfaces are secure and free

from obstructions. Ensure that the nosings are
secure. Some nosings are very wide and the
Stairmatic may feel like it has arrived at the step
edge when the main wheels reach the back edge
of the nosing. (The Step Edge Sensor (referred to from here as SES) feature (where fitted) will
not allow the machine to drive down until the brakes are correctly locating the machine at the
step edge.)
! Before using the Stairmatic with a passenger for the first time it is recommend that the
operator practices with the machine empty until the operating principals are understood
and confidence is gained in its use.
Page 5
3.2 Preparation
After a number of practice runs up and down the stairs with the Stairmatic empty, try the
same process with an able bodied volunteer of a similar weight to the operator. You will find
that the most comfortable tilt position will vary slightly due to the additional weight. First, get
the feel for the point of balance on level ground before approaching the first step. Keeping a
firm hold on the handle, proceed as you have previously practiced until a comfortable
technique is achieved.
In the early stages of learning with awkward staircases, or with nervous or heavy passengers,
it is recommended that two people use the Stairmatic. The second member of the team
stands below the machine ensuring the machine is in the correct position on the step and
reassuring the passenger. Repeat this procedure until you are confident
If a trained operative is available have a ride yourself so that you can appreciate the ride from
the passengers’ point of view. Remember your confidence will transfer itself to the rider.
Before transferring the passenger, prepare the Stairmatic:
■ Examine the machine before use; check the clamps are correctly adjusted (Section 9.4.10),
check brake pad wear is within acceptable limits (Section 9.4.11), check chains are straight
and undamaged.
■ Establish that the passenger to be carried is within the capacity of the machine. (Refer to
section 3.11). It is recommended that only experienced and competent users attempt to carry
passengers significantly exceeding their own weight.
■ Switch the machine on (and check for a steady status LED, SM10a - 12 see schematic)
■ Lift up the arm rest where needed.
■ Undo the seat harness.
■ If necessary, raise the footrest.
■ Transfer the passenger to the Stairmatic.
■ Once the passenger is seated comfortably, fold down the arm rest.
■ ! Secure the harness and adjust to a suitable tension.
■ Release the foot rest lever, lower the foot rest and tilt the Stairmatic back to lock the foot
rest in place.
Page 6
3.3 On the Level

2
On a level surface use the Stairmatic upright. Hold the machine
with one hand on the top handle and the other on the lower
handle, it can then be manouvered on the level. If the surface is
uneven or very soft it may be easier to first tilt the Stairmatic at a
comfortable angle before moving. Sometimes it is easier to pull
the Stairmatic backwards rather than push forwards.
3.4 Going up Stairs

Approaching the stairs to go up:
3
■ Pull the Stairmatic backwards to the first step.
■ Make sure that the lift wheels, which are attached to the chains
at the rear of the chair, are high enough to clear the front of the step,
if not, lean back and drive the machine “UP” until the lift arms lift
and lower, bringing the next pair of arms to the top (See diagram 3).
■ Pull the machine back so that both the stair glides are resting
against the nose of the step (See diagram 4).
! The “Up” and “Down” controls are immobilised in the

4
upright position. This is to remind you that the Stairmatic is to be
used in the correct ‘tilted back’ position.
To tilt the Stairmatic back to the point of balance and at a
comfortable angle you will need be up a few steps. Usually this is
about three steps. See diagrams 1 & 4)
The machine is now ready to climb the stairs.
■ Hold the machine firmly with the machine leant back

slightly beyond the balance position and press and hold the “UP” button. Press down on
the handle at the start of the lift cycle.
■ The lift wheels raise the Stairmatic on to the next step whilst the operator maintains the
correct balance position.
■ As the machine climbs each step it is necessary for you to move up with the machine.
When the Stairmatic lands on each step draw the machine back against the nose of the next
step ready to climb again. Be sure to maintain the correct angle of tilt.
Page 7
■ On the top three steps, maintain the angle of the machine until the top step is reached
where the top and lower handles can be used to move the machine fully away from the top
step before returning it to the upright position.
The technique will soon be developed into a smooth and continuous motion.
! When first driven “UP”, the machine may try to return to the vertical position.
To counteract this as the machine starts to lift, downward pressure should be applied to the handle.
This effect can be reduced by increasing the angle of tilt until balance is reached while lifting.
! Always maintain a firm hold on the handle.
! When you reach the top of the stairs pull the Stairmatic fully away from the edge using
the lower handle for control, then ease the machine into an upright position.
3.5 To Go Down Stairs

! First, before approaching the edge of the stairs, tilt the Stairmatic back slightly
beyond the point of balance - the same angle used when ascending. Practice this to ensure
you are not carrying too much weight on your arms and wrists.
Use the top and lower handles (as in diagram 5). 5
■ Push the Stairmatic slowly forward until you feel it stop at
the stair edge (See diagram 6). The braking system acts
automatically on the edge of each step. (Once the brakes
have reached the edge of the step the SES (where fitted) will
activate and allow the
6 machine to be driven down to
the next step).
■ Maintaining the correct

angle of tilt, place both your
hands on the top handle, press the “DOWN” button and the
machine will lift and lower to the next step, stay close to the
machine so, as it lands it rests against your body (as the
machine lands the speed will ramp down to stop until the next
step edge is sensed, SES machines only).
Page 8
■ Push the machine forward to the edge of the next step, again the brakes lock (and the SES
will allow the machine to be driven down).
■ Press “DOWN” and again the Stairmatic will lift and lower.
Practice this to obtain a smooth and continuous action down the stairs. (Once the bottom of
the stairs is reached the SES will stop the machine from driving until the next downward step
edge is sensed.)
3.6 Practice
After initial training, practice sessions should be held on a regular basis. Monthly practice is
advised to ensure continued familiarity. If the operator has not used the machine recently, start
empty again to familiarise yourself before attempting to carry a passenger.
Page 9
There may be occasions when the Stairmatic is required to negotiate unusual stairs, see
section 7 for more details on dimensions required.
3.7 Fan shaped stairs

! To check whether the Stairmatic CAN be used first try it without a passenger. To
operate the Stairmatic on a fan shape the same principals of operation apply. It will be
obvious that the machine has to be turned on each step of the fan. On the way up, make
sure that both the stair glides are pulled back tight against the nose of each step (see diagram
3). On the way down, (the SES will stop the machine from driving down unless) both brakes
are (sensing) on each step edge.
! If there is insufficient stair tread for the brakes to operate then the Stairmatic must not
be used. In order for the brakes to lock the Stairmatic normally needs a minimum tread depth
of about 175mm (see stair tread requirement - Section 7). To get this dimension on a fan it is
necessary to keep some distance away from the centre of the fan, but care must be taken that
the footrest does not make contact with the facing wall or stairway, or the handle with the
adjacent wall.
3.8 Landings
! To check whether the Stairmatic can be used first try it without a passenger. To
negotiate a small landing with a right angle turn using the Stairmatic requires a slightly
different technique. Going up, as the machine reaches the top step onto the landing the
operative should stand to the side of the machine in the direction of travel, still maintaining
the correct angle of tilt. Place one hand on the lower handle and draw the Stairmatic back
from the step and at the same time draw it round to approach the next flight of steps. Unless
you are on a particularly wide staircase it is advisable to stay close to the inside of the
staircase to allow clearance on the turn.
! Coming down the stairs to the landing is the reverse procedure. Stand to the side of
the Stairmatic from the direction of travel, align the machine correctly on the top step of the next
flight of stairs. Both brakes must be locked on the edge of the top step before (the SES will allow
the machine to be) driven down. It is advisable to drive down one step, stop and keeping the
machine in the balance position, move square behind the machine before continuing.
! Note: Each stair has different obstructions, (Radiators, Windows, and Banisters). Each
staircase needs evaluating to determine the Stairmatic’s suitability.
Page 10
3.9 Key Points

A) The operator must follow the manufacturer’s instructions to use the
! Stairmatic safely.
B). The operator should wear suitable footwear and clothing when using
! the Stairmatic.
C). Do not allow the seat harness or loose clothing to become entangled in the
! lift chains.
D). Do not attempt to manoeuvre the machine from side to side while the chain lift
! wheels are in contact with the stairs as damage can occur to the lift mechanism.
E). Extra caution is required on wet, slippery and unsound surfaces, be extra
vigilant in these circumstances (See section 2).
F). In the event of a EMERGENCY on the stairs, where possible, return to the
! top or bottom of the stairs. If
this is not possible, drive the
Stairmatic onto the chain lift
wheels and lay on stairs in its
EMERGENCY POSITION as
shown in diagram 7, and seek
assistance. Do not leave the 7
rider unattended in the machine.
G). Make sure children, pets and other distractions are kept safely away while
! the machine is in use.
H) The operator should always stand behind the Stairmatic when in use on the
! stairs, unless dealing with a limited space staircase.
Page 11
3.10 Review
! Tilt the machine slightly beyond the point of balance before approaching the steps,
either up or down.
! Do not try to operate the Stairmatic vertically, when, as a safeguard, the up/down
control will not operate, also do not incline the Stairmatic too far back.
Inclined too far Upright on stairs
! When going up, maintain the angle of tilt and make sure the machine is pulled back
against each step before driving up.
! If the audio alarm sounds when the machine is in use, finish the current trip and
recharge before next use (SES only).
! When going down, tilt the Stairmatic to the balanced position well before
approaching the top step. Do not drive down unless pushed forward onto the brakes.
(The SES will inhibit drive until it has sensed the edge of each step).
Always keep a firm hold on the handle with both hands, even
when pressing the up/down control.
And remember, your confidence will transfer itself to the

passenger.
The Stairmatic SM10A - SM12 SES are fitted with a low battery
warning that will flash & sound when the batteries require
recharging. When low battery is indicated, finish the current trip
and recharge before next use. Although the Stairmatic is
capable of many hundreds of steps* on a single charge,
charging when not in use is advised for maximum battery life. Other machines - charge when
not in use (see section 4).
(* Good batteries, moderate load & good ambient conditions.)
Page 12
3.11 Security Features

The Stairmatic SM10a - SM12 SES’s have a red Emergency Stop switch located on the top
handle. This in conjunction with the controller will stop the motor driving.
A key switch is fitted to the Stairmatic to prevent unauthorised use.

The machine is “on” when the key is horizontal and the LED is illuminated (SM10a - SM12)
The maximum load on the Stairmatic SM10a - 12 is 130 Kgs. (20 stone), Mk7 - 10 is
115Kg (18 stone).
If machine is obstructed or overloaded, an overload cut-out may activate. Once the cause of
the overload has been removed, the cut-out can be re-engaged by pressing the “trip” switch
on the control panel (see section 6).
The SM10a - SM12 controller has an auto-resetting current limiter that may temporarily stop
the machine under overload conditions.
3.12 Transportation and Disassembly

Should you wish to transport the Stairmatic there are several ways of doing this.
■ First, the chain lift wheels must be driven to the north-south (top-bottom) position out of
the way to prevent them being damaged. The machine can now be transported laid on its
back or upright (where possible). Refer to you particular vehicle manual to secure for transit.
■ Alternatively the Stairmatic can be separated into two parts. First, drive the chain lift wheels
to “north - south”, then unplug the seat control cable plug from the control panel of the base
unit, then undo the four seat clamps, two on each side, and lift off the seat. Refitting is the
reverse of this procedure. Take care to ensure that the plug locates correctly in the socket
during reconnection and the seat clamps are correctly adjusted - refer to the section 9.4.10.
Page 13
3.13 Storage and Batteries

When the Stairmatic is not in use, store the machine in a dry, sheltered environment.
Switch the machine off, using the charger / lead supplied, connect it to the socket on the control
panel, Switch on and observe that the red charger-on light is showing. When charging is
complete, the green light shows (Refer to the charger instructions for your model - section 4).
! Do not use chargers outside.
The Batteries are sealed units and require no maintenance other than regular charging. Do
not use unapproved battery chargers as these may damage the batteries. It is bad practice
to let the batteries become heavily discharged, as this will shorten the battery life. If low
batteries are indicated, switch off and recharge the machine as soon as possible.
SM10a - 12; The status indicator and battery alarm fitted to the Stairmatic SES’s shows
when the battery voltage drops below a set level. A slow flash and beep indicates this.
Recharge the machine as soon as practically possible after low batteries are indicated.
As the batteries get old, the capacity will be reduced and it will be capable of less work. This
will correspond to a reduction of time before low batteries are indicated. If the batteries are
slow after a full charge and the alarm sounds / status LED flashes soon after commencing use
this indicates very low battery capacity, the batteries have ended their useful life. If, when
ascending, it becomes obvious that there is insufficient power - do not continue. Rest the
batteries for a short while to let them recover some capacity, then descend as normal. Put
the machine on charge immediately.
If a fast flash is observed, this indicates a system fault. The most common faults are battery
related and if the drive switch is activated when switched on. Switch the machine off and on
again to see if the fault clears.
Page 14
4 - Battery Charging Instruction

The Stairmatic Stair Climbers are powered by AGM sealed for life, lead acid type batteries. To
get maximum life from the batteries they should be kept in a high state of charge. Regular
deep discharges will dramatically reduce battery life. If the machine is not in use, charge
before storing and again before next use (up to 3 months storage) or leave on charge
permanently so the machine is always ready for use, see recommended charging intervals for
your machine, this option reduces the risk of the damaging the batteries through insufficient
charging. Do not leave the machine switched on. If the low battery alarm sounds / status LED
flashes recharge as soon as possible (SM10a - SM12).
Instructions for use - Connect charger output / lead to Stairmatic Charger socket (Base
control panel) Connect charger to Mains supply then switch on. To get Maximum life from
the battery, refer to recommended charging intervals.
■ Stairmatic Mk7 & 8 - Two stage 12V Integrated charger, comprising of 1) boost charge,
2) timed trickle charge and 3) off. Boost (Red) recovers the lost battery voltage, timed trickle
charge (Red & Yellow) stabilises battery cells for a timed period, and Off (Green).
■ Stairmatic Mk9 - Two stage 12V Integrated charger, comprising of 1) boost charge, 2)
constant voltage charge. Boost (Red) recovers the lost battery voltage, constant voltage
charge (Red & Green) stabilises battery cells, maintains battery charge over short-medium
time periods.
■ Stairmatic Mk10 - Two stage 12V Off board charger, comprising of 1) boost charge, 2)
constant voltage charge. Boost (Red) recovers the lost battery voltage, constant voltage
charge (Green) stabilises battery cells, maintains battery charge over medium time periods.
■ Stairmatic SM10a - SM12 - Three-stage 24V charger comprising of 1) constant current

boost charge, 2) proportional timed constant voltage stabilising charge and 3) float charge.
Boost (Red & Yellow) recovers the lost battery voltage, constant voltage charge (Red &
flashing Yellow) stabilises battery cells for a timed period proportional to first stage and Float
(Red & Green) maintain batteries in a fully charged condition.
Page 15
Recommended charging intervals
Standby Light Medium Heavy

Model <1 trip/day <1-6 trips/day >7 trips/day
Mk 7 & 8 Cycle Monthly Nightly When not in use When not in use
Mk 9 & 10 Cycle Monthly Nightly When not in use When not in use
SM 10a - 12 Leave on Nightly When not in use When not in use
* For heavy use (+6 journeys per day) charge when not being used. The machine can still be
used if the charge cycle has not been completed but to maintain the battery condition it
should be charged to green regularly.
! Chargers are for indoor use only, do not expose to rain or moisture.
Page 16
5 - Schematic
9
Features
1. Serial Number
2. Base Control Panel
3. Seat Clamps
10
4. Footrest Lever
5. Brakes
6. Footrest
11
7. Harness
8. Armrest
9. Drive Buttons & Status LED
10. Emergency Stop
11. Instruction Label
1400mm
Total height
8
2 525-540mm
Armrest widths
(side to side)
7
4
530mm - Floor to seat
5
6
475mm - Base unit width
Page 17
6 - Control Panels
Mk 7 / 8 Mk 9
B A F C D A B D C F
A B D C F A B C D E F
Mk 10
SM10a / 11
A C D B F
Control Panel Items SM11 / 12 SES
LEGEND Item
Machine A B C D E F
Seat Connector
Mk 7 & 8 Mains in; IEC R/Y/G charger Trip 25A Key Switch 3 pin DIN plug
230V ac lights Typical
Mk 9 Mains in; IEC R/G charger Trip 25A Key Switch 3 pin XLR plug
230V ac light Typical
Mk 10 Charger in; 12V Battery check Trip 25A Key Switch 3 pin XLR plug
4 pin XLR lights Typical
SM10a Charger in; 24V Status LED Trip 15A Key Switch Controller fuse Qikmate 9 way
3 pin XLR Typical 4A connector
SM11 Charger in; 24V Status LED Trip 15A Key Switch Controller fuse Qikmate 9 way
3 pin XLR Typical 4A connector
SM11 SES Charger in; 24V Status LED Trip 15A Key Switch Qikmate 9 way
3 pin XLR Typical connector
SM12 SES Charger in; 24V Status LED Trip 15A Key Switch Qikmate 9 way
3 pin XLR Typical connector
Page 18
7 - Stair Tread Requirement

7.1 Minimum Tread Required
Stair Rise Tread Required*
mm Stairmatic TREAD
70 150
80 150
90 150
100 150 RISE DEAD
110 154 SPACE
120 158
130 162
140 166
150 171
160 175
170 179
180 183
190 187 *These dimensions are the minimum step
200 191 required when using the machine at the
210 195 correct angle. For training purposes deeper
220 199 steps would be advisable until correct use of
230 204 the machine is achieved. Please note that
240 208 tread depth is measured from nose to nose of
250 212 the step NOT the platform itself. In all
260 216 circumstances involving steps new to the
270 220 machine, try the machine empty before
280 Not Suitable attempting to use with a passenger.
7.2 Other Stair Requirements

1) The likely* minimum landing area is 800mm. 2) The minimum stair width for straight stairs
is 600mm. 3&4) The likely* minimum stair width on 3 step fans and spiral stairs is 950mm
* As each staircase is different exact figures are not possible, but the chance of success decreases below these figures
and increases above them.
1) Square Landing 2) Straight Stairs 3) 3 Step Fan 4) Spiral
Page 19
8 - Specifications
Dimensions Mk 7 - 10 SM10a - 12
Machine weight Kg 56 46
Batteries Ah 12V - 24/26 Ah 2* 12V - 12 Ah
Maximum passenger weight Kg (St / lb) 115 (18 / 255) 130 (20 / 280)
Dimensions (upright) W*D*H mm 525*825*1400 525*825*1400
Dimensions (20 o from
vertical) W*D*H mm 525*1200*1245 525*1200*1245
Armrest Folding Folding
Footrest Folding Folding
Performance
Speed Steps / minute 15
Range* ( 75Kg load ) Steps Up to 1000
*Range will be influenced by battery condition and charge, load on machine and ambient
conditions. This figure is for reference only, based on new batteries, 50% use (time), 75Kg
load, 20 deg ambient condition. At approximately 60% of range, low battery flash and alarm
will activate. The battery life will be reduced (or batteries may be damaged) if the machine is
driven until this figure is achieved especially if the machine is left partially discharged over a
period. To get maximum battery life, recharge after each use. When low battery alarm
activates, finish the current trip and recharge as soon as practical.
Page 20
9 - Engineering and Service
Contents
9.1 General Fault Diagnosis 18
9.2 Charger Fault Diagnosis 19
9.3 Service Schedules 19
9.4 Servicing Procedures
9.4.1 Battery Replacement 20
9.4.2 Partial Removal of the Controller panel 20
9.4.3 Complete Removal of the Controller Panel 21
9.4.4 Installing a New Controller 21
9.4.5 Adjusting the Chains 21
9.4.6 Replacing the Chains 22
9.4.7 Motor Removal 22
9.4.8 Bottom Cog Replacement 23
9.4.9 Wheel and Brake Assembly 23
9.4.10 Adjusting Seat Clamps 24
9.4.11 Brake Shoe Replacement 24
9.4.12 Footrest - Removal and Replacement 24
9.4.13 Seat Wiring Check 25
9.4.14 Seat Pad - Removal and Replacement 26
Page 21
9.1 General Fault Diagnosis
Page 22
9.2 Charger Fault Diagnosis
Fault Reason Action

No Red Light 1. No mains in ● Check mains supply.
2. LED fault ● Check output of charger
3. Charger fault ● Replace charger
No Yellow / Green Light

1. Not charging ● Check connections to machine
● Check condition of cables
● Charger faulty
2. Battery ● Battery not taking charge
9.3 Servicing Schedules

The manufacturer recommends six monthly scheduled services of the Stairmatic by an
approved service operative in compliance with LOLER lifting and handling regulations, an
excerpt of which is shown below. Failure to follow these procedures may compromise the
correct operation of the machine.
LOLER excerpt:
107 The 6-monthly period between thorough examinations specified in reg.9(3)(a)(i) applies to
all lifting accessories, whether or not they are used for lifting persons. The regulation also
applies to all other lifting equipment used for lifting persons. Such machinery, eg a crane or
FLT, even if intended to be used only occasionally for lifting persons, should be examined in
accordance with reg.9(3)(a)(i) unless the employer arranges to have the equipment examined
in accordance with a scheme of examination.
This section can be found at the following HSE site:
http://www.hse.gov.uk/lau/lacs/90-4.htm#para74
Stairmatic Serial Number

To assist with servicing and ordering parts please record your machines serial number below.
This can be found on the right hand side of the machines base section. See section 5.
Model Key #
Serial Number
Baronmead Service: Tel: 01243 586 692 email: service@baronmead.com fax: 01243 586 312
Page 23
9.4 Servicing Procedures
9.4.1 Battery Replacement:
Care is required when handling batteries. Risk of shock.

! Isolate mains before removing covers.
a). Switch off the charger and machine, disconnect the charger.
b). Remove the two securing screws for the battery cover, located
under the legs to the side of the machine.
c). Pull the top lip of the battery cover outward and upward.
d). Remove the battery securings.
e). Draw the batteries forward partially onto the footrest.
f). Disconnect the wires.
g). Reverse the procedure to install new batteries.
9.4.2 Partial Removal of the Controller Panel
a). Switch off and unplug the charger from the machine.
b). Disconnect the plug from the seat to the controller.
c). Release the four side clamps.
d). Remove the seat.
e). Remove the battery front cover (see 9.4.1 b-c).
f). Remove the Key. Picture 1
g). Unscrew the two top screws Controller Removal
to each side of the controller;
slightly slacken the two bottom
screws to each side of the
controller.
h). Tilt the controller back and
remove the two bottom screws.
Remove the controller, gently
lay the unit face down on the
footrest. The controller and
loom can now be inspected.
i). SM10a - 12 -To remove the
controller, unplug connectors,
undo 2x nuts and lift off.
Page 24
9.4.3 Complete Removal of the Controller Panel

a). Follow 9.4.2 a-h.
b). Disconnect the motor cables at the controller.
c). Disconnect the battery cables at the batteries.
d). Disconnect the Tilt switch wires from the loom.
e). Separate the wires from the loom and remove the control panel.
f). To remove the controller, unplug connectors, undo 2x nuts and lift off.
9.4.4 Installing a New Controller

a). Reverse the steps in Section 9.4.2 i-a.
b). Ensure all the connections are tight.
9.4.5 Adjusting the Chains

a). Drive the machine until the chain lift arms are Picture 2
about half way between sprockets. Clamps & Chains
b). Unplug the Seat connector, undo 4x clamps
and remove the seat.
c). From the rear of the machine, slacken the 4
socket bolts holding the gearbox by 1/2 to 3/4 of
a turn. (a 6mm hex extension ball drive may be
required.)
d). Adjust the chain tension with the two adjusting
bolts on top of the base unit until all free
movement is taken out of the chains. Do not over
tighten.
e). Torque the 4 Socket bolts holding the gearbox
to 15Nm.
f). Tighten the chain tension bolts on top of the
base unit until slight resistance is felt.
Correctly tensioned chains will have no play in

them, but will not be under tension. To check
chain tension, drive the machine until the lift arms
are about half way between the top and bottom
sprockets and pull the chains outward from the
back of the machine. 5mm movement should be
possible with little effort.
Page 25
9.4.6 Replacing the Chains

a). Drive the machine until the chain link is accessible on the top sprocket.
b). Follow 9.4.5 b & c .
c). Reduce the chain tension, undoing the adjusting bolts on top of the base unit until the
chains are slack.
d). Remove the chain links.
e). Remove the chains.
f). Fit the new chains, ensuring that the lift arms are horizontally aligned with each other. (This
is most easily achieved by refitting the chains with the links on the top (drive) sprocket.) Fit the
new chain links and clips.
g). Re-tension as in 9.4.5.
9.4.7 Motor Removal
a). Remove the chains, 9.4.6.a-e.

Picture 3
b). Partially remove the Controller,
Motor Removal
9.4.2. & separate the motor cables
from the loom.
c). Undo the stair glide screws, remove
the stair glides and back cover.
d). Remove the gearbox bolts and
captive nuts (in controller section of
base).
e). Remove the motor, withdrawing the
motor leads.
Reassemble in reverse order, fit a new

cable tie to back plate and feed cable
through before offering up motor.
Adjust the chains to correct tension
(see 9.4.5).
Page 26
9.4.8 Bottom Cog Replacement

Follow the procedure for motor removal (9.4.7) up to item c. Note that at item b it is necessary
to remove the both the controller panel and battery as well.
Turn the unit up side down (Refer to picture 4).

a). Remove the wheel assembly from one side only (9.4.9).
b). Move circlips and both cogs towards the centre of the shaft.
c). Remove the bottom axle locating screws.
d). Draw the axle out side ways, removing cog, washer and circlips whilst half out.
e). Inspect the shaft and cog bearing for wear or damage and replace as necessary.
Reassemble in reverse order using grease where applicable. (See 9.4.9 for instructions on the
re-assembly of the wheel and brake arm).
Picture 4
Wheel and Brake
Assembly
Page 27
9.4.9 Wheel and Brake Assembly

Refer to Picture 4. To remove the brake assembly:
a). Remove the battery cover and batteries (9.4.1).
b). Turn the unit upside down.
c). Remove the brake stop.
d). Undo the main bolt and withdraw.
e). Remove the brake assembly.
To re-assemble
f). Fit the brake spring over the brake arm boss and re-grease. NB. Brake springs are handed
and care should be taken when assembling to ensure they are fitted to the correct side.
g). Offer the brake assembly to the unit, fitting the spring into the appropriate hole in the base
unit to get desired spring rate. Locate the brake arm with a mandrel. Place the washer over
the mandrel.
h). Slide the wheel into position between the brake arm assembly and the wheel guard. Line
up the holes on the mandrel.
i). Fit the axle bolt from the out side, pushing the mandrel through at the same time.
j). Tighten to 50 Nm.
k). Refit the brake stop.
9.4.10 Adjusting Seat Clamps

a). Release the seat clamp and adjust the central screw under the clamp body.
b). When the clamp is correctly adjusted, there will be slight tension when clamped, the
operation of the clamp is positive but not requiring a lot of force. On most machines a
correctly adjusted clamp will rest in the unlatched position 40mm +/- 5mm from the side of
the machine.
c). Check the clamps are secure and properly adjusted before using the machine.
Page 28
9.4.11 Brake Shoe Replacement Picture 5

Replace brake shoes when the dimples Brake Pad
have worn off the pad (see picture 5).
a). Brake shoes are handed, please note
fitment of shoe before removing. To
save confusion it is easier to change one
shoe at a time.
b). Remove the two socket screws
holding the old brake shoe.
c). Fit the new shoe and refit the screws.
9.4.12 Footrest Removal Picture 6

and Replacement Footrest
To replace footrest wood
a). Undo 3 bolts holding the wood to the

frame.
b). Undo 4 bolts holding the castor
wheel to the wood.
c). Fit Castor wheel to new wood,
securing with thread locker (Loctite 243
or equivalent).
d). Fit wood to frame, using thread
locker.
e). Fit new footrest rubber.
Page 29
To replace footrest frame
a). Remove the wood as above.

b). Remove the 2 bolts through the
“diamonds”, noting the sequence of the
washers.
c). Reverse to refit, Tighten the bolts until
the footrest moves smoothly. Ensure that
the locking pin operates correctly.
d). Fit the wood as above.
9.4.13 Seat Wiring Check

Picture 8
Seat Frame
To check switch box / plate
a). Remove switch box screws.

b). Take off cover / plate.
Check wires for damage / continuity.
9.4.14 Seat Pads

Picture 9
To remove seat base Seat Base
a). Unplug the seat connector.

b). Undo the 4 clamps.
c). Remove the seat.
d). Undo 4 screws on the seat base
(see picture 9).
e). Reverse the above to re fit.
(Check the clamps - 9.4.10)
Page 30
Picture 10 To remove seat back

Seat Back
Follow a). to c). above.
Remove the harness.
Lay the seat on its back.
Remove screws and washers.
Lift off seat back.
Ensure the inserts are correctly
installed in the seat back
sleeves, screw seat onto frame.
Re fit seat to base. (Check the
clamps - 9.4.10)
Re fit the harness.
To remove the armrests
Mk 7 - SM12 sided
Undo two socket screws and remove.

a). Arm rests are sided. Ensure
replacements are on the correct side
before fitting.
SM12 common
b). Remove socket screw holding
cover on armrest.
c). Remove two socket screws holding
armrest to frame.
d). Assemble in reverse order, taking
care to align cover correctly.
Picture 11
Arm Rest
Page 31
9.5 Spare Parts
Page 32
10 - Warranty
The STAIRMATIC mobile stairclimber is guaranteed against material and workmanship defects
24 months from date of first purchase, when used as instructed in this manual. The
for 12
warrantee is only for the original purchaser of the equipment and is not transferable to third
parties even within first year from purchase.
Exceptions are made for fair wear and tear, misuse, and neglect. Accidental damage through
water, fire, vandalism or other environmental factors are not covered.
Maintenance and repairs must be carried out by an approved agent. Alterations or
modifications to the machine by anyone other than an approved agent will invalidate any
warranty.
This does not affect your statutory rights.
Baronmead International Limited reserves the right to change specifications without prior
notice.
11 - Disposal
Please dispose of your Stairmatic in accordance with the regulations of your
country. A significant percentage of your machine can be recycled:
■ Batteries - please recycle at your local recycling centre or other relevant facility.
■ Electronic and electrical parts - please recycle at your local recycling centre or
other relevant facility.
■ Metal parts - please recycle at your local recycling centre or other relevant facility.
Other parts: please dispose of responsibly.
Page 33
◆ Height: 1400mm
◆ Width: 525mm
◆ Depth: 800mm
◆ Weight: 46kg
◆ Max load: 130kg / 20 Stone
◆ Max step height: 270mm
◆ Up to 1000 steps on full charge (depending on the passengers weight & the climate conditions)
◆ Standard speed 15 steps p/minute (Electronic system to control the Stairmatic operation &
automatically govern speed)
◆ Maintenance free (2x12v/12a) battery pack ◆ Motor - 24v DC ◆ Padded seat for extra comfort
◆ Supplied with arm rests and full harness ◆ Compact off board charger
◆ Emergency stop button feature ◆ Removable seat for easy transportation
◆ Made in England ◆ C
Established 1982
Flansham Business Centre,

Hoe Lane, Flansham,
Bognor Regis,
West Sussex,
England PO22 8NJ
Tel: 01243 586692 Fax: 01243 586312

Email: sales@baronmead.com Website: www.baronmead.com
Parts: service@baronmead.com
(c) Baronmead International Limited - January 09

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C L I M B E R

1 Declaration of Conformity ...................................................................... 3

2 Stair and Step Assessment ................................................................... 4

3 Operating Instructions ............................................................................ 5

4 Battery Charging Instructions ............................................................... 15

6 Control Panels ........................................................................................... 18

7 Stair Tread Requirements........................................................................ 19

9 Engineering and Service ........................................................................ 21

9.1 Fault Diagnosis ......................................................................................... 22

9.3 Servicing Schedules ................................................................................ 23

9.4 Service Procedures .................................................................................. 24

9.5 Spare Parts ................................................................................................ 32

Flansham Business Centre

Telephone: 01243 586692 Fax: 01243 586312

Baronmead International Ltd - The Manufacturer

STAIRMATIC STAIR CLIMBER

Directive 89/336 “Electromagnetic Compatibility” as modified by Directive 92/31/CE

Directive 93/42 “Medical Devices” (Category 1)

Directive 98/37 “Machinery” as modified by Directive 98/79/CE

2 - Stair & Step Assessment

Stone / Concrete Steps

Ice or Wet Steps

3 - Stairmatic - Operating Instructions

First familiarise yourself with the machine by

Practice sessions should be held on a regular

Check that the stair surfaces are secure and free

Before transferring the passenger, prepare the Stairmatic:

■ Lift up the arm rest where needed.

■ Undo the seat harness.

■ If necessary, raise the footrest.

■ Transfer the passenger to the Stairmatic.

■ ! Secure the harness and adjust to a suitable tension.

3.3 On the Level

3.4 Going up Stairs

! The “Up” and “Down” controls are immobilised in the

■ Hold the machine firmly with the machine leant back

! Always maintain a firm hold on the handle.

3.5 To Go Down Stairs

■ Maintaining the correct

3.7 Fan shaped stairs

3.9 Key Points

Inclined too far Upright on stairs

And remember, your confidence will transfer itself to the

(* Good batteries, moderate load & good ambient conditions.)

3.11 Security Features

A key switch is fitted to the Stairmatic to prevent unauthorised use.

3.12 Transportation and Disassembly

3.13 Storage and Batteries

! Do not use chargers outside.

4 - Battery Charging Instruction

■ Stairmatic SM10a - SM12 - Three-stage 24V charger comprising of 1) constant current

Recommended charging intervals

Standby Light Medium Heavy

Control Panel Items SM11 / 12 SES

7 - Stair Tread Requirement

7.2 Other Stair Requirements

1) Square Landing 2) Straight Stairs 3) 3 Step Fan 4) Spiral

9 - Engineering and Service

9.1 General Fault Diagnosis

9.2 Charger Fault Diagnosis

Fault Reason Action

No Yellow / Green Light