To eplore, visualize and communicate the strength of relationships between different

The Matrix Diagram

factors associated to a complex process

Tool to facilitates brainstorming and organizes facts and data into groups of common Bar chart that allows for analysis of data in search of the Pareto Principle or the
The Affinity Diagram Pareto Charts
characteristcs 80/20 rule

Tool to analyze a complex problem and to identify the cause and effect relationships Histogram Bar chart that graphs the frequency of occurence of continuous data
Interrelationship Digraphs
between disparate facts Flow Charts Depicts the flow or sequence of a process
7 Management and Planning Tools
Decision making tool to weigh various options against decision making criteria to Visual tool to explore all the potential factors that may be causing or contributing to a
The Prioritization Matrix 7 QC Tools The Cause and Effect Diagram
establish an objective particular problem
Visual tool to identify and outline all necessary steps to complete a complex project The Tree Diagram Control Charts Collection of statistical tools that allows too ensure that process is in control
Facilitates the discovery of obstacles, challenges and uncertainties The process Decision Program Chart Check Sheets Simple tool for collecting, organizing and analyzing data
Defines the sequential tasks required The Activity Network Diagram Scatter Diagrams Visual analysis tool that shows the possible relationship between two variables

Limits of variation that is expected from a process when it is in statistical control

Calculated from process itself

Upper Control Limit

Control Limit Two types of control Limit
Lower Control Limit

Displayed on control charts

Monitors Process Inputs
Guide for process actions
Monitors a process in real time to prevent defects
SPC
Technique for error prevention

Checks the production process for flaws

Chapter 1 Youtube Videos

SPC VS SQC Control Limit VS Specification Limit

Monitors Process Outputs

Occurs after manufacture to keep defects from reaching customers

SQC
Technique for error detection

Uses specific number of samples to determine the acceptability of a product To determine process capability and sigma value

Set by customers
Scope and Boundary
Upper Specification Limit
Estimated Project Impact 1. Define Specification Limit Two types of specification limits
Lower Specification Limit
Team Champion
Displayed on histogram
Identify input/output
2. Measure Separate good parts from bad
Cause and effects

Establish process capability

Perform analysis 3. Analyze

Six Sigma
Identify critical inputs

Verify critical inputs

Establish operating tolerances 4. Improve

Optimize critical inputs

Validate measurement systems

Determine process capability 5. Control

Implement control plan